6 Henderson Valley Road, Henderson, Auckland 0612 
Private Bag 92250, Auckland 1142, New Zealand 
Ph 09 355 3553   Fax 09 355 3550 
8 August 2016 
Georgina Blackmore  
[FYI request #4278 email] 
 
Dear Georgina 
Local Government Official Information and Meetings Act 1987 
CAS-354277-X0F2G1 
 
Thank you for contacting Auckland Transport on 28 July 2016 and refining your request with regards 
to all complaints regarding weed and vegetation control operations conducted by Auckland Transport 
staff and/or contractors.   
You  had  reduced the timeframe of your request to apply to all  related  complaints  received  from  1 
January 2016 to date.    
As a significant amount of work is still required to provide the information you are seeking, Auckland 
Transport will impose a charge under Section 13 of the LGOlMA to cover the cost of the labour and 
materials involved in making the information available.   
Auckland  Transport’s charging policy details the amount that can be charged for the supply of 
information as follows: 
• 
The first five (5) hours of time spent on fulfilling official information requests will be free; and 
thereafter a charge of $47.50 for each additional half hour; 
• 
Twenty (20) pages of free photocopying, thereafter a charge of 20c per page for 
photocopying; 
• 
All other charges incurred shall be fixed at an amount that recovers the actual costs involved. 
We have estimated that 10  hours of time is required to collate the requested information; the cost 
estimate based on 10 hours is therefore $475.00.  
You have a right to seek a review by the Ombudsman of the estimated charge. If you wish to exercise 
this right please advise us as soon as possible  so we can place your request on hold pending the 
outcome of the review. 
Accordingly should you wish to proceed with this request, please arrange to either forward to us your 
cheque for, or electronically transfer $475.00 to our account, details of which appear below: 
• 
Account: BNZ  02-0192-0122888-00 
• 
Cheques to be made payable to Auckland Transport and posted to Private Bag 92250, 
Auckland 1152.   
Please write on the back of the cheque CAS-354277-X0F2G1. 
aucklandtransport.govt.nz 

---

In case of electronic transfer of funds please include reference CAS-354277-X0F2G1  when making 
the deposit and advise us by email to [email address]  once the funds have been 
deposited so that we may action your request within the appropriate timeframe.  Our tax 
invoice/receipt will be forwarded to you following receipt of funds. 
In accordance with section 13(4) of the LGOIMA, Auckland Transport requires that these charges are 
to be paid in advance of your receipt of the information. 
Alternatively to reduce the time required to collate the information and associated costs you may 
reduce the amount of information you are seeking.  Should you wish to revise your request, please 
provide these details to [email address]. 
Your request will remain on hold for 20 working days and if a revised version or payment is not 
provided within this time the request will be closed. 
Should you believe that we have not dealt to your request appropriately, you have the right in 
accordance with section 27(3) of the LGOIMA to make a complaint to the Office of the Ombudsman to 
seek an investigation and review of the decision. 
 
If you have any further queries, please contact me on (09) 355 3553 during business hours, quoting 
Local Government Official Information request number CAS-354277-X0F2G1. 
 
 
Yours sincerely 
 
 
 
 
Susana Fuiono 
Customer Liaison Advisor 
 
 

---

Document Outline

• As a significant amount of work is still required to provide the information you are seeking, Auckland Transport will impose a charge under Section 13 of the LGOlMA to cover the cost of the labour and materials involved in making the information avail...
• Auckland Transport’s charging policy details the amount that can be charged for the supply of information as follows:
• • The first five (5) hours of time spent on fulfilling official information requests will be free; and thereafter a charge of $47.50 for each additional half hour;
• • Twenty (20) pages of free photocopying, thereafter a charge of 20c per page for photocopying;
• • All other charges incurred shall be fixed at an amount that recovers the actual costs involved.
• We have estimated that 10 hours of time is required to collate the requested information; the cost estimate based on 10 hours is therefore $475.00.
• You have a right to seek a review by the Ombudsman of the estimated charge. If you wish to exercise this right please advise us as soon as possible so we can place your request on hold pending the outcome of the review.
• Accordingly should you wish to proceed with this request, please arrange to either forward to us your cheque for, or electronically transfer $475.00 to our account, details of which appear below:
• • Account: BNZ  02-0192-0122888-00
• • Cheques to be made payable to Auckland Transport and posted to Private Bag 92250, Auckland 1152.
• Please write on the back of the cheque CAS-354277-X0F2G1.
• In case of electronic transfer of funds please include reference CAS-354277-X0F2G1 when making the deposit and advise us by email to [email address] once the funds have been deposited so that we may action your request within the appropriat...
• In accordance with section 13(4) of the LGOIMA, Auckland Transport requires that these charges are to be paid in advance of your receipt of the information.
• Alternatively to reduce the time required to collate the information and associated costs you may reduce the amount of information you are seeking.  Should you wish to revise your request, please provide these details to [email address].
• Your request will remain on hold for 20 working days and if a revised version or payment is not provided within this time the request will be closed.

---