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DFI 18.6 Chaplaincy 
Version 2.02
Chapter 6 - NZDF Chaplains' Professional Code of Conduct 
10 September 2025
Chapter 6 - New Zealand Defence Force Chaplains’ Professional 
Code of Conduct
6.1 
Introduction
a. 
New Zealand Defence Force (NZDF) Chaplains fulfil a demanding ministry. Given the 
rigours of this ministry, the level of responsibility they hold, and the fact that NZDF 
necessarily faces issues of life and death, NZDF Chaplains must be held to the highest 
professional standards.
b. 
Chaplains must comply with all applicable Faith Body Codes of Conduct and Ethics, 
as well as this NZDF Chaplains’ Professional Code of Conduct in order to ensure the 
highest level of professionalism is maintained among NZDF Chaplains.
c. 
The NZDF Chaplains’ Professional Code of Conduct will be referred to as the Code of 
Conduct throughout this chapter (Chapter 6).
6.2 
Spiritual health/hauora wairua of NZDF Chaplains
a. 
As Faith underpins the work of NZDF Chaplains, they must attend to their own 
spiritual/wairua development. This will be maintained by—
(1)  regular, personal study of their Holy Scriptures;
(2)  regular, personal prayer or meditation;
(3)  regular and ongoing engagement and connection with their respective Faith 
Body;
(4)  engaging in opportunities and activities that allow spiritual refreshment, while 
accepting that their primary role is as a Chaplain to the NZDF; and
(5)  ongoing reflection and theological study.
b. 
NZDF Chaplains must ensure that regular collective prayer and scripture study is part of 
the rhythm of life in their camps/bases.
c. 
NZDF Chaplains should ensure a sound working relationship with other wairua/spiritual 
advisors on their camps/bases.
6.3 
Relationship between NZDF Chaplains and those in their care
a. 
The ministry of an NZDF Chaplain involves establishing relationships and engaging in 
pastoral practices in situations where people are vulnerable and where there may be 
an imbalance of power.
b. 
This requires NZDF Chaplains to exercise their role with sensitivity, discernment and 
within clear ethical boundaries. Special care should be taken when relating to spouses, 
partners or children and with those who are vulnerable.
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Chapter 6 - NZDF Chaplains' Professional Code of Conduct 
10 September 2025
c. 
In their relationships with those in their care, NZDF Chaplains should always seek the 
highest good and best interests of the individual, whilst seeking also to meet the needs 
of the NZDF.
6.4 
Mental health
a. 
NZDF Chaplains are to be trained in first aid for mental health.
b. 
NZDF Chaplains also have a responsibility to refer those with clear mental health 
concerns to an appropriate NZDF or external (to the NZDF) healthcare provider. If NZDF 
Chaplains refer individuals to external healthcare providers, they are to ensure that all 
required approvals are sought and relevant clinical notifications made.
6.5 
General conduct of NZDF Chaplains
NZDF Chaplains are professionally accountable for their decisions and conduct. NZDF 
Chaplains must be able to justify their practice with regards to military personnel, 
civilians and/or dependants in their care. In particular, NZDF Chaplains must comply 
with the following requirements—
(1)  Respect and support the principles embodied in Te Tiriti o Waitangi.
(2)  Respect the rights of individuals, cultures and faith communities to hold their 
own values, traditions, beliefs and practices.
(3)  Promote and safeguard the interests and wellbeing of the NZDF Whānau.
(4)  Treat all persons with respect and dignity.
(5)  Take responsible action to challenge violence and the abuse of power.
(6)  Act with integrity, sensitivity and understanding.
(7)  Develop and maintain their knowledge, skills and capabilities to practice safely, 
ethically, competently and legally.
(8)  Maintain competent practice through—
(a)   regular supervision with a qualified supervisor;
(b)   appropriate professional development courses as set by their respective 
Faith Bodies; and
(c)   appropriate professional development courses as set by Defence Health 
and NZDF Chaplaincy Leadership.
(9)  Comply with NZDF’s terms of service, orders, policies and protocols.
(10)  Maintain their recognised or accredited status with their Faith Body.
(11)  Uphold and improve the reputation of NZDF Chaplaincy as a professional element 
of the NZDF health capability.
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Chapter 6 - NZDF Chaplains' Professional Code of Conduct 
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6.6 
Personal and professional boundaries
a. 
Boundaries enable the effective functioning of caring and supportive relationships 
within which NZDF Chaplains can respond to the needs of those who access their 
support.
b. 
Boundaries frame behaviour and practice so that pastoral relationships are consistent, 
and their limitations clear, to all parties involved. In particular, NZDF Chaplains must 
comply with the following requirements—
(1)  Observe personal and professional boundaries in their practice such that 
it sustains the integrity and rights of those in their care.
(2)  Recognise and work within their personal and professional limits, and refer to 
colleagues or other health/support professionals, where necessary.
(3)  Ensure that they do not behave in ways that exploit, manipulate, intimidate, 
or cause distress, pain or harm.
(4)  Ensure that they do not—
(a)  impose their values, beliefs or practices on those in their care; or
(b)  fail to respect the beliefs, values or spiritual interests of others.
(5)  Refrain from entering into any inappropriate and/or sexual relationships with 
persons to whom they are offering ministry. The term ‘sexual relationship’ 
includes any form of contact which has, as its purpose, some form of sexual 
gratification, or which may reasonably be construed as being used for that 
purpose.
(6)  Engage with their colleague(s)/supervisor(s) in a timely manner in the 
management of these relationship boundaries as and where any uncertainties 
arise.
6.7 
Maintaining trust
The ministry of an NZDF Chaplain is both a privilege and a responsibility, and NZDF 
Chaplains must practice only in ways that foster trust and ethical relations with the 
NZDF Whānau. In particular, NZDF Chaplains are to do the following—
(1)  Provide support to NZDF Whānau, only where free and informed consent has 
been obtained—
(a)  ‘Free consent’ implies a lack of pressure to disclose anything discussed 
against the wishes of the person being cared for.
(b)  ‘Informed consent’ implies an understanding of the scope of an NZDF 
Chaplain’s care.
(2)  Respect the rights of personnel, civilians or dependants to refuse or withdraw 
their consent at any time.
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Chapter 6 - NZDF Chaplains' Professional Code of Conduct 
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(3)  Respect the autonomy and agency of those in the NZDF Chaplain’s care, including 
their freedom to make decisions contrary to the NZDF Chaplain’s beliefs, 
practices or advice.
(4)  Ensure that none of their actions or omissions could, knowingly or reasonably, 
be considered to be detrimental to the wellbeing of those in their care.
(5)  Maintain clear professional and personal boundaries in the relations they 
establish with those in their care.
(6)  Involve those in their care in decisions about the support and care they will 
provide and facilitate.
(7)  Be fair and impartial when dealing with multiple parties involved in a matter, 
ensuring that they appropriately respond to the needs, concerns and interests 
of all involved.
(8)  Ensure that clarification is obtained, when providing support to two or more 
persons who have a relationship, with respect to the nature of the relationship 
the NZDF Chaplain will have with each person.
(9)  Avoid any conflicts of interest; however, in the event that conflicts arise and the 
NZDF Chaplain has to withdraw their involvement on the grounds of conscience, 
faith or ethical principles, they are to refer the person to a colleague or another 
social care professional for the continuity of the individual’s care.
6.8 
Respecting confidentiality
a. 
Confidentiality is an expression of trust that enables people to talk freely about 
personal and private concerns relevant to their faith, health and wellbeing. Chaplaincy 
support to the NZDF Whānau inherently involves the discussion and sharing of 
information that, due to the provision of spiritual or ministerial services, might 
be considered confidential. NZDF Chaplains must therefore respect and promote 
confidences, and in particular must do the following—
(1)  Treat all communication between the NZDF Chaplain and military personnel, 
civilian or dependants as private, confidential and privileged information, 
unless—
(a)  the person gives their consent to disclose particular information; or
(b)  there is a legal obligation to disclose particular information without 
consent.
(2)  Establish clear boundaries of confidentiality with those in the NZDF Chaplain’s 
care, and respect, as far as possible, the limitations of disclosure that an 
individual can reasonably expect or request.
(3)  Ensure that any personal information received by them is not disclosed to a third 
party in the course of their duties, unless—
(a)  the individual to whom the information relates gives their consent;
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(b)  there is a serious threat to the health or life of an individual;
(c)  there is a serious threat to public safety;
(d)  there is a legal requirement (eg Act of Parliament or Court Order); and/or
(e)  the Principal Defence Chaplain (PDC) gives approval after receiving legal 
advice from Defence Legal Services (DLS).
(4)  Ensure that any disclosure is consistent with the relevant Faith Body’s codes 
of conduct or ethics. If a conflict between such Faith Body’s codes/ethics and 
statutory/common law arises, NZDF Chaplains are to—
(a)  inform the PDC; and
(b)  seek advice from DLS.
b. 
The CLT are to ensure policies and facilities are in place for the safe and confidential 
storage of notes in accordance with the Public Records Act 2005.
6.9 
Working with colleagues
a. 
Spiritual, religious and wellbeing care involves NZDF Chaplains working effectively with 
other spiritual/wairua and wellbeing providers.
b. 
At times, NZDF Chaplains may be required to work with both NZDF and non-
NZDF health and wellbeing providers, volunteers, civilian ministers of religion and 
representatives of faith communities or cultural groups; therefore, NZDF Chaplains are 
to—
(1)  respect the skills and contributions of such persons;
(2)  work in a collaborative and co-operative manner with such persons;
(3)  communicate effectively with such persons within the limits of confidentiality;
(4)  work within the professional protocols and boundaries of confidentiality, 
when receiving/initiating referrals and/or liaising with persons outside NZDF; and
(5)  make arrangements, as required, for those who need continued support and care 
at the start of their—
(a)  leave;
(b)  posting to another location; or
(c)  discharge or release from the NZDF.
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6.10 
Honesty and integrity in professional chaplaincy practice
NZDF Chaplains, as religious professionals, must demonstrate the highest standards of 
moral integrity and honesty. In particular, NZDF Chaplains must—
(1)  be honest and accurate in representing their professional affiliations, 
qualifications and experience, and not make false claims about their 
competence; and
(2)  manage any finance responsibilities—
(a)  in accordance with relevant NZDF orders;
(b)  with diligence; and
(c)  in accordance with their intended purpose.
6.11 
Unethical behaviour and discipline
a. 
At times, NZDF Chaplains may identify colleagues who, they have reason to believe, 
have behaved unethically or are in contravention of this code. This should be managed, 
in the first instance, by approaching the NZDF Chaplain believed to be at fault, before 
escalating their concerns in accordance with DFI 18.2 Regulation of NZDF Health 
Services.
b. 
The PDC is the regulator for disciplinary purposes, and will—
(1)  complete an initial assessment of risk; and
(2)  determine the required disciplinary pathway in accordance with the following—
(a)  In all cases of alleged breaches, the NZDF Chaplain’s ChDAC Senior 
Representative Chaplain will be notified to ensure that—
(i) 
there is full visibility and support available from their credentialling 
authority; and
(ii)  all appropriate individual Faith Body processes are followed.
(b)  Where it is assessed by the regulator that an unacceptable level of risk 
(either personal or reputational) exists to any party in the NZDF Chaplain’s 
continued practice, the NZDF Chaplain shall be stood down from all 
chaplaincy duties, until the allegation is resolved.
(c)  Where the alleged breach, or elements thereof, is credible and involves an 
issue of professional competence, it shall be addressed via the processes 
stipulated in Health Instruction: 024/18 NZDF Health Professional 
Competence Review.
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(d)  Where the alleged breach, or elements thereof, is credible and involves 
a moral or ethical violation that brings into question the suitability of 
an individual’s continued service as a Chaplain within NZDF, the matter 
shall, pending the advice of DLS, result in the raising of a report as stated 
in DFO 4 Defence Force Orders for Personnel Administration - Policy
Chapter 16, Section 8 Discharge – Conduct Shown Retention Undesirable 
(Category DF).
(e)  Where the alleged breach, or elements thereof, is credible and 
involves an offence against the Armed Forces Discipline Act 1971, it 
shall, pending the advice of DLS, be subject to a preliminary inquiry 
as per the provisions in DM 69 Manual of Armed Forces Law (2 ed), 
Volume 2 The Court Martial Handbook, Chapter 3 Offences and Changes 
in the Court Martial (on issue), with a view to determining subsequent 
actions.
c. 
Where the alleged breach, or elements thereof, is credible and involves a criminal 
act it shall, pending the advice of DLS, be referred to the New Zealand Police for 
investigation.
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