19 January 2016
Lee M
[FYI request #3502 email]
Dear Lee M
Official Information Act Requests
Thank you for your request of 19 December 2015 (at 6.52pm) under the Official Information
Act 1982 (the Act) asking for:
‘…a copy of the ACC's Privacy Policy that is located on the ACC's intranet including
all linked privacy related documents, and which contain all process and policy
documents relating to claims management including various privacy related
processes such as "completing information requests", "when to release private
information" and "gaining client consent.”’
ACC is refusing your request for ACC’s Privacy Policy under section 18(d) of Act because it
is publicly available on ACC’s website at this addr
ess: http://www.acc.co.nz/privacy/privacy-
notice/WPC120319. ACC notes that its internal privacy-related policies were provided to you on 19 January 2016
as part of this separate information request:
[email address] ACC is therefore refusing your request for the linked privacy-related documents under
section 18(d) of the Act because this information is also publicly available.
ACC is happy to answer your questions
If you have any questions about the information provided, ACC will be happy to work with
you to answer these. You can contact us
at [email address] or in writing to
Government Services, PO Box 242, Wel ington 6140.
You have the right to complain to the Office of the Ombudsman about our decision to
withhold some of the information. You can call them on 0800 802 602 between 9am and
5pm on weekdays, or write to The Office of the Ombudsman, PO Box 10152, Wellington
6143.
Yours sincerely
Government Services
Government Services
