OIA Letter to Tony Randle 15 Dec.pdf

18 December 2015
Shed 39, 2 Fryatt Quay
Pipitea, Wel ington 6011
PO Box 11646

Manners Street
Wel ington 6142
Tony Randle
T  04 384 5708
[FYI request #3397 email]
F  04 385 6960
www.gw.govt.nz
Dear Mr Randle
Request for information 2015-109
I  refer  to  your  request  for information  received  by  Greater  Wellington  Regional  Council  (GWRC)
on 24 November 2015. You have requested the following information:
“A) Can I please have a copy of the bus real-time data held by the GWRC for the past year?
B) Can I also please have a copy of any supporting reports that describe the real-time bus data held
by the GWRC?
C) Can I also please have a copy of any reports on how the real-time bus data should be interpreted
for analysis held by the GWRC?”
GWRC’s response is as follows:
“A) Can I please have a copy of the bus real-time data held by the GWRC for the past year?
On 4 December 2015, GWRC wrote to you, advising you that, we would need to refuse part (A) of
your request on the basis of the substantial collation involved in obtaining this data. We also advised
you  that  we  did  not  consider  imposing  a  charge  or  seeking  a  time  extension  would  enable  us  to
process your request without  adverse impact to GWRC’s operations.  Accordingly, we invited you
to refine part (A) of your request and provided some alternative options for how you could reframe
your request.
Subsequent to this letter, we have also followed up with you by phone (Friday 11 December 2015)
and email (Monday 15 December 2015) and discussed options to refine your request. However, we
have  not  received  a  response  from  you  on  how  you  would  like  to  proceed.  As  the  deadline  for
response has approached, part (A) of your request has been refused in accordance with section 17(f)
of the Local Government Official Information and Meetings Act 1987 (the Act).
Please note that this refusal does not prevent you from making a new request for information in the
future. Again, we recommend you reframe your request in one of the manners we have suggested.

Alternatively, as suggested in our email to you, we would be able to arrange a time for you to meet
with officers in the Public Transport Group to discuss any new requests.
B) Can I also please have a copy of any supporting reports that describe the real-time bus data held
by the GWRC?
The following documents are attached in response to this part of your request:
•  ACIS Operator User Guide (Attachment I):  This is a user guide by ACIS the supplier of
GWRC’s real-time passenger information system, which describes the reporting system and
the data retrieval process.
•  GWRC RTPI Systems Specifications Issue 3 (Attachment II): This is a copy of the system
specification for GWRC’s real-time passenger information system. This document provides a
detailed technical description of the real-time passenger information system and the data
accessible by GWRC.
C) Can I also please have a copy of any reports on how the real-time bus data should be interpreted
for analysis held by the GWRC?”
The following documents are attached in response to this part of your request:
•  Timetable Adjustments in the Wellington Region Using Real Time Data (Attachment III):
This is an internal document that describes how real-time information can be analysed to
rectify timetable inaccuracies.
•  Examples of RTI reporting tools (Attachment IV): This document provides examples of
reporting tools and the types of data analyses and reports that can be processed and generated
using the reporting tools.
•  Real Time Information presentation ( Attachment V): This presentation provides examples of
reporting tools and the types of data analyses and reports that can be processed and generated
using the reporting tools.

More general, background information about GWRC’s real-time bus network is publicly available
on the GWRC website at http://www.gw.govt.nz/.  The below links to publically available reports on
the GWRC real-time bus network may also be helpful to you:
•  Real Time Information (RTI) Update:  http://www.gw.govt.nz/assets/council-
reports/Report_PDFs/14.23.pdf
•  Real Time Passenger Information System and Integrated Ticketing Project Updates:
http://www.gw.govt.nz/assets/council-reports/Report_PDFs/2011_14_1_Report.pdf
OIA 2015-109

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• Real Time Information – Questions and Answers: http://www.gw.govt.nz/real-time-
information-q-as/

As discussed above, officers in the Public Transport Team would be happy to meet with you for any
future requests. If you have any concerns with the decision(s) referred to in this letter, you have the
right to request an investigation and review by the Ombudsman under section 27(3) of the Act.

Yours sincerely

Wayne Hastie
General Manager
Public Transport

OIA 2015-109

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