This is an HTML version of an attachment to the Official Information request 'URGENT Correspondence re Westbridge Residential School'.

Document 1
1982
Act 
Information 
Official 
the 
under 
Released 

Wellington Office | Legal House Level 1, 101 Lambton Quay, Wellington, 6011 
-- 
Ko te tamaiti te pūtake o te kaupapa | The child — the heart of the matter
 
-- 
From: Andy Jackson <[email address]>  
Sent: Monday, 17 March 2025 3:11 pm 
To: Nicholas Pole <[email address]> 
Subject: Appointment of LSM to Combined Board WRS HRC 
Importance: High 
Kia ora Nick 
1982
In the interests of keeping you informed, I wanted to update you on the Ministry’s work with the 
Combined Board of Westbridge Residential School and Halswell Residential College. As you know, 
Act 
the Ministry advised the Combined Board at the end of last year that we were requiring it to provide an 
action plan in relation to concerns raised by ERO. We were not satisfied with the draft action plan and 
have now moved to appoint a Limited Statutory Manager.  
The LSM will have the functions, powers and duties of the Combined Board: 
• as an employer (whether statutory or otherwise);
• to establish policies and procedures and monitor implementation (whether statutory or
otherwise);
• to review health and safety policies and procedures in both school and residential settings to
Information 
provide assurance fit for purpose policies are in place (whether statutory or otherwise);
• to consolidate all new and improved systems into Board practice (whether statutory or
otherwise);
• in curriculum management including teaching and assessment practice, with a specific focus
on education and therapeutic outcomes for students (whether statutory or otherwise).
Official 
The LSM may advise the Combined Board: 
• on the management of financial operations (whether statutory or otherwise);
the 
• on the management of communications (whether statutory or otherwise); and
• in the development and implementation of the current Action Plan (whether statutory or
otherwise).
The Board is supportive of this appointment, which is due to be Gazetted today.  
under 
You will also be aware that we have received correspondence from a parent of a former student at 
Westbridge making a complaint in relation to their child. We are currently looking into the aspects of 
this that relate to the Ministry in order to inform our response. 
Ngā mihi 
Andy Jackson 
Released 
Te Tumu Whakarae mō te Mātauranga | Secretary for Education (Acting)
Te Tari o te Tumu Whakarae mō te Mātauranga | Office of the Secretary for Education
National Office  
education.govt.nz 
He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga 
2



Document 2
NATIONAL OFFICE 
LEVEL 1, 101 LAMBTON QUAY 
PO BOX 2799 
WELLINGTON 6140 
SX10166 
T 0-4-499 2489 
F 0-4-499 2482 
[ERO request email] 
www.ero.govt.nz
4 June 2025 
1982
Ellen MacGregor-Reid 
Te Tumu Whakarae mō te Mātauranga 
Act 
Secretary for Education 
Tēnā koe Ellen 
Splitting the Combined Board for Halswel  Residential Col ege and Westbridge Residential School 
Thank you for consulting the Education Review Office about proposed changes to the governance 
arrangements for Halswell and Westbridge. As previously conveyed in our discussions with the 
Information 
Ministry we maintain the position that there is a critical need for a comprehensive national strategy 
for behaviour services, within which the role, function, and governance of the three residential 
behaviour schools must be clearly articulated. 
In this context, we consider it premature to implement or entrench alternative governance 
arrangements, and consequently the school operating models, prior to the completion of this 
Official 
strategic work. Proceeding otherwise risks undermining the coherence, equity, and long-term 
effectiveness of service delivery across the sector. 
the 
As a consequence, ERO can see no benefit from the formation of two separate localised school 
boards with parent representation. Students’ enrolment pathway into each school is based on the 
specific nature of the behavioural and/or associated intellectual difficulties when local intensive 
learning support has been tried or considered and failed. The schools’ community is very much a 
under 
national model with some students travel ing long distances to attend these schools. 
It is ERO’s view that a bolstered national governance structure for these two residential specialist 
schools provides a greater opportunity for the Ministry of Education to appoint school board 
members with targeted governance expertise, and to strengthen the interface and oversight of the 
Ministry’s own behavioural services. It is ERO’s view that strategic alignment, and expertise is 
essential to respond to the very smal  pool of students who enrol with these schools. Our work in 
Released 
both schools has highlighted the need for greater consistency in policy and the delivery of high-
quality services that integrate both educational and therapeutic interventions. This involves highly 
specialised services and responses, where maximising economies of scale is essential.
Ko te Tamaiti te Pūtake o te Kaupapa 
The Child – the Heart of the Matter



It is ERO’s view that students in Westbridge and Halswel  should be provided with consistent, 
intensive wraparound support to address and manage their complex and chal enging behaviours 
and/or intel ectual difficulties. This necessarily includes the provision of ongoing access to 
appropriately integrated therapeutic services, such as educational psychologists, occupational 
therapists, and other relevant specialists, as a foundational requirement for students to meaningfully 
access and benefit from suitable educational programmes. We equal y would suggest that such 
therapeutic programmes need not only focus on the individual learner but ensure that the young 
person’s ecosystem on returning home reinforces newly acquired behaviours and coping strategies. 
Given the level of per capita funding al ocated for these students, the central direction for enrolment 
with these schools, there is a clear and pressing obligation to ensure that services provided are 
evidence-based, fit for purpose, and capable of delivering measurable outcomes. The continued 
delivery of inconsistent services fal s wel  short of this benchmark and represents a failure to meet 
both the intent and the requirements of equitable and effective educational provision. 
We submit that only through the implementation of an enhanced national governance model can the 
delivery of these critical services be effectively strengthened. Such a model would ensure proper 
oversight, facilitate equitable and consistent service delivery, and better support the specialised 
needs of learners across these educational settings, as well as support successful transition back to 
each student’s local school as an end goal. 
Nāku noa, nā 
Nicholas Pole 
Te Tumu Whakarae mō te Arotake Mātauranga / Chief Executive 
Chief Review Officer 
under the Official Information Act 1982
Released 
Ko te Tamaiti te Pūtake o te Kaupapa 
The Child – the Heart of the Matter