This is an HTML version of an attachment to the Official Information request 'Full Incident reports for F4389451'.

1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 


1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 

SMS Incident Report     F4389451
3/9
 11/02/2026 14:42:46
30 Jan 2026
14:53:37
VSOOTAGO02 Out of scope  ACK PAGE - TRANSFERED TO LAKE821 
PHONE 
30 Jan 2026
15:00:19
FISOUTH02 PATCHED THROUGH TO SO Out of scope
30 Jan 2026
15:06:29
DUTY OTAGO BUILT - FOR FI
30 Jan 2026
15:07:35
ACOTAGO01 Out of scope  ACKNOWLEDGED VIA AMS
30 Jan 2026
15:09:04
ACOTAGO02 Out of scope  ACKNOWLEDGED VIA AMS
30 Jan 2026
15:21:22
FISOUTH02 Out of scope
 ACKS PAGE - ATTENDING INCIDENT AM 
31/01
1982
Message Log 
ACT 
Time
Message
13:41:33
https://web.pcl.govt.nz/?ecn=9(2)(a)
13:41:34
** LOI search completed at 30/01/26 13:41:34
13:41:35
INC INFO: HOUSE FIRE 
13:41:38
** Recommended unit LUGG8311 for requirement TANKER (>8.8 km)
** Recommended un
13:41:38
it LAKE821 for requirement PUMP (>6.5 km)
** Recommended unit LUGG831 for requi
13:41:38
rement PUMP (>8.7 km)
INFORMATION 
13:41:41
Station Selcal used to Initiate Alerting. (LUGG8311 at 3783 LUGGATE 195831)
13:41:41
Station Selcal used to Initiate Alerting. (LAKE821 at 3782 LAKE HAWEA 195821)
13:41:41
Station Selcal used to Initiate Alerting. (LUGG831 at 3783 LUGGATE 195831)
13:41:43
CALLER UNSURE OF THE NUMBER
13:41:45
ALERTING_COMPLETED LUGG8311
OFFICIAL 
13:41:45
ALERTING_COMPLETED LUGG831
13:41:47
ALERTING_COMPLETED LAKE821
13:41:57
CALLER SAW BIG BLACK PLUME OF SMOKE AND HEARD AN EXPLOSION
THE 
13:42:03
CAN STILL SEE BLACK SMOKE 
13:42:06
CALLER IS SURE IT IS A HOSUE 
13:43:06
** Requirement PUMP added for alarm level 1
13:43:08
** Recommended unit WANA851 for requirement PUMP (>11.3 km)
UNDER 
13:43:15
SM NOTE: MK PUMPS 3 - MULTIPLE CALLS
13:43:18
INC INFO: HOUSE FIRE - MK PUMPS 3
13:43:23
Station Selcal used to Initiate Alerting. (WANA851 at 3785 WANAKA 195851)
13:43:25
ALERTING_COMPLETED WANA851
13:44:06
IT IS 9(2)(a)
13:44:17
** Cross Referenced to Event # F4389454  at: 30/01/2026 13:44:17
RELEASED 
13:44:18
** Event Location changed from "9(2)(a)
,HAWEA FLAT,QUEENSTOWN-LAKES 
DISTRI
13:44:18
CT" to "9(2)(a)
,HAWEA FLAT,QUEENSTOWN-LAKES DISTRICT" at: 30/01/26 
13:44
13:44:18
:18
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4389451
4/9
 11/02/2026 14:42:46
13:44:19
** LOI search completed at 30/01/26 13:44:19
13:46:23
Unit LUGG831 [ K1 : PROCEEDING TO INCIDENT]
13:46:29
Unit LUGG831 [ K1 : PROCEEDING TO INCIDENT]
13:46:35
Unit LAKE821 [ K1 : PROCEEDING TO INCIDENT]
13:47:15
9(2)(a)
 
9(2)(a)  - FI
13:47:15
RE IS STILL ON THE OTHER SIDE OF THE ROAD - CALLER COULDNT SAY HOW FAR 
AWARE THE
1982
13:47:15
 FIRE IS - 9(2)(a)
13:47:31
Unit LAKE821 [ KC : UNIT CALLING]
13:47:38
Unit LUGG831 [ KP : PRIORITY MESSAGE]
ACT 
13:47:59
Unit LUGG831 [ KP : PRIORITY MESSAGE] 2ND ALARM
13:48:13
Unit WANA851 [ K1 : PROCEEDING TO INCIDENT]
13:48:23
INC INFO: HOUSE FIRE - MK PUMPS 3 - TX 2ND ALARM
13:48:32
Unit WANA851 [ K1 : PROCEEDING TO INCIDENT]
13:48:38
** Alarm level updated to 2
13:48:38
** Recommended unit ALEX3914 for requirement COMU (>65.5 km)
** Recommended uni
13:48:38
t WANA857 for requirement PUMP (>11.2 km)
INFORMATION 
13:48:58
Station Selcal used to Initiate Alerting. (ALEX3914 at 3639 ALEXANDRA 195391)
13:48:58
Station Selcal used to Initiate Alerting. (WANA857 at 3785 WANAKA 195851)
13:49:01
ALERTING_COMPLETED ALEX3914
13:49:03
FIR2POL NOTIFICATION FOR 2ND ALARM HOUSE FIRE
13:49:03
ALERTING_COMPLETED WANA857
OFFICIAL 
13:49:07
** Event P065296025 of NZP/OD copied from F4389451 of NZFS/OT at: 30/01/26 13:49
13:49:07
:07
13:49:19
** Requirement TORT added for alarm level 2
THE 
13:49:20
Unit LAKE8226 [ KC : UNIT CALLING]
13:49:21
** Recommended unit TARR8611 for requirement ADHOC TORT (>21.6 km)
13:49:28
Unit LAKE8226 [ KC : UNIT CALLING]
13:49:35
INC INFO: HOUSE FIRE - MK PUMPS 3 - MK TANKERS 2 - TX 2ND ALARM
UNDER 
13:50:10
Unit LAKE821 [COMCEN COM : MESSAGE] MULTI CALLS FOR FULLY INVOLVED 2 
STOREY HOUS
13:50:10
E - NIL INJ - EVAC COMPLETE - POWER AND WE"VE ADDED WANAKA PUMP - DO YOU 
REQUIRE
13:50:10
 ANOTHER TANKER? (ACK 0 & 2 WITH TWO MEETING AT SCENE)
13:50:27
Phone used to Initiate Alerting.
13:50:27
Station Selcal used to Initiate Alerting. (TARR8611 at 3786 TARRAS 195861)
RELEASED 
13:50:28
Unit LAKE8226 [ K1 : PROCEEDING TO INCIDENT]
13:50:29
ALERTING_COMPLETED LAKE8226
13:50:29
ALERTING_COMPLETED TARR8611
13:51:53
Unit ALEX3914 [ K1 : PROCEEDING TO INCIDENT]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4389451
5/9
 11/02/2026 14:42:46
13:51:57
Unit ALEX3914 [ KC : UNIT CALLING]
13:52:01
Unit LAKE8226 [ K1 : PROCEEDING TO INCIDENT]
13:52:16
Unit WANA857 [ K1 : PROCEEDING TO INCIDENT]
13:52:38
Unit ALEX3914 [ SITREP : ] IS COMU REQ?
13:52:39
ACOTAGO02 ACK PAGE - COVER DISCUSSED - CROM421 TO WANAKA STATION
13:53:21
Unit WANA857 [ KP : PRIORITY MESSAGE]
13:53:37
Unit LAKE821 [ SITREP : ] GETTING THEM ROLLING - EYES ON NOW AND LOOKS LIKE 1982
GETT
13:53:37
ING INTO TREES
13:54:11
Unit WANA857 [ KP : PRIORITY MESSAGE] ROLL MORE TANKERS (2 ALREADY)
ACT 
13:54:33
Unit LAKE821 [ KP : PRIORITY MESSAGE]
13:54:37
Unit LUGG8311 [ K1 : PROCEEDING TO INCIDENT]
13:55:15
Unit LAKE821 [ KP : PRIORITY MESSAGE] 1 HOUSE FULLY INV IN FLAMES - WANAKA 
TO CO
13:55:15
NTINUE MOORE VIEW ROAD - LUGGATE TANKER ALSO
13:55:22
Unit LUGG8311 [ SITREP : ] ACK SITREP
13:55:23
Unit WANA857 [ SITREP : ] ACK SITREP
13:55:23
Unit WANA851 [ SITREP : ] ACK SITREP
13:55:25
Unit LAKE821 [ K99 : PROPERTY FIRE WELL INVOLVED]
INFORMATION 
13:58:47
Unit TARR8611 [ K1 : PROCEEDING TO INCIDENT]
13:59:36
Unit LAKE821 [ KC : UNIT CALLING]
14:00:58
Unit ALEX3914 [ KC : UNIT CALLING]
14:01:01
Unit LAKE821 [ SITREP : ] SFF Out of scope  - 1 DWELLING 2 STOREY FULLY INV - 2 LPD 
EXPO
14:01:01
SURE PROTECTION - 2 IN BA
OFFICIAL 
14:01:48
Unit ALEX3914 [ SITREP : ] CHECK WITH OIC IF COMU REQUIRED? (DID CHECK 5 MINS 
AG
14:01:48
O AND THEY WANT YOU TO KEEP GOING) ACK
THE 
14:02:07
Unit WANA851 [ K2 : IN ATTENDANCE AT INCIDENT]
14:04:00
** Requirement TORT added for alarm level 2
14:04:06
** Requirement TORT removed for alarm level 2
14:06:37
Unit LUGG8311 [ K2 : IN ATTENDANCE AT INCIDENT]
UNDER 
14:07:48
Unit WANA857 [ K2 : IN ATTENDANCE AT INCIDENT]
14:10:32
Unit LUGG831 [ K2 : IN ATTENDANCE AT INCIDENT]
14:10:37
Unit ACOTAGO01 [ K1 : PROCEEDING TO INCIDENT]
14:11:07
Unit LAKE821 [ KC : UNIT CALLING]
14:11:33
Unit LAKE821 [ KC : UNIT CALLING]
14:12:57
Unit ALEX3914 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
RELEASED 
14:13:24
Unit LAKE821 [COMCEN COM : MESSAGE] 4 LPDS - 2 IN BA - WATER ESTABLISHED - 
K28 C
14:13:24
OMMAND UNIT - NO FURTHER SPREAD OF FIRE - K45 CFO Out of scope  - SAFETY 
OFFICER APPOI
14:13:24
NTED Out of scope  (IF YOU REQUIRE A 3RD TANKER IT WILL COME FROM 
ARROWTOWN) NO FU
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4389451
6/9
 11/02/2026 14:42:46
14:13:24
RTHER RESOURCES REQD
14:13:35
^^IS SITERP, NOT COMCEN COM
14:13:47
Unit LAKE821 [ K45 : COMMAND RESPONSIBILITY CHANGED TO (STATE NAME)] CFO 
Out of scope
14:15:30
Unit LUGG831 [ K2 : IN ATTENDANCE AT INCIDENT]
14:15:39
Unit LAKE8226 [ K2 : IN ATTENDANCE AT INCIDENT]
14:22:14
Unit ACOTAGO01 [ K6 : ON PAGER (STATE LOCATION)]
1982
14:23:52
Unit TARR8611 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
14:24:12
SM LIAISED WITH CFO Out of scope  AFTER DISCUSSION WITH ACOTAGO01 - 
COMMANDER NOT REQU
14:24:12
IRED TO ATTEND
ACT 
14:25:17
Unit LUGG831 [ SITREP : ] CFO Out of scope  (VIA PHONE) - ISNT THE MAIN HOUSE BUT IS 
A
14:25:17
 SUBSTATIAL GARAGE/SLEEOUT - WATER SUPPLY ESTABLISHED
14:28:39
Unit TARR8611 [ K2 : IN ATTENDANCE AT INCIDENT]
14:28:40
Unit TARR8611 [ K2 : IN ATTENDANCE AT INCIDENT]
14:37:03
Alarm Timer Extended: 0
14:45:05
Unit LAKE821 [ KC : UNIT CALLING]
14:47:58
Unit LAKE821 [ SITREP : ] OVERHAUL - HANDING TO SFF Out of scope  - LOCAL VSO TO 
PAGE T
INFORMATION 
14:47:58
RUCK NEED GEAR - ALSO FI TO COME
14:48:11
Unit LAKE821 [ K42 : FIRE SUPPRESSED, COMMENCING OVERHAUL]
14:48:54
Unit LAKE821 [ K45 : COMMAND RESPONSIBILITY CHANGED TO (STATE NAME)] SFF 
Out of scope
14:49:04
Unit LAKE821 [ K11F : SPECIALIST FIRE INVESTIGATOR REQUIRED]
14:49:09
Unit LAKE821 [ K11V : VOLUNTEER SUPPORT OFFICER REQUIRED]
OFFICIAL 
14:50:39
Alarm Timer Extended: 0
14:50:39
Alarm Timer Extended: 0
THE 
14:50:39
Alarm Timer Extended: 0
14:50:40
Alarm Timer Extended: 0
14:52:34
Unit LAKE821 [ KC : UNIT CALLING]
14:53:15
Unit LAKE821 [COMCEN COM : MESSAGE] VSO AND FI ON PHONE - WHO TO PUT 
THROUGH TO?
UNDER 
14:53:15
 (LAKE821 APPLIANCE)
14:55:35
Alarm Timer Extended: 0
14:57:09
Alarm Timer Extended: 0
14:59:08
Unit WANA857 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
15:06:10
FISOUTH02 REQUESTS ON CALL COMMANDER CONTACT RE PERMISSION TO GO TO 
SCENE TOMORR
15:06:10
OW
RELEASED 
15:10:55
ACOTAGO02 PATCHED TO FISOUTH02
15:33:54
Alarm Timer Extended: 0
15:35:07
FIR2POL FI Out of scope
 (9(2)(a)
) IS ATTENDING TOMORROW MORNING 
(31/1) 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4389451
7/9
 11/02/2026 14:42:46
15:55:13
Unit TARR8611 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
15:59:43
Unit WANA851 [ KC : UNIT CALLING]
16:00:24
Unit WANA851 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
16:01:33
Unit WANA851 [ K10 : RE-COMMISSIONING APPLIANCE]
16:08:27
Unit LAKE821 [ KC : UNIT CALLING]
16:09:18
Unit LAKE821 [ SITREP : ] CONCULDED OVERHAUL ABOUT TO RELEASE LUGGATE - 
WE ARE G
1982
16:09:18
OING TO SAY ON SCENE FOR ANOTHER HOUR
16:13:46
Unit LUGG831 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
16:15:02
Unit LUGG8311 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
ACT 
17:12:32
Unit LAKE821 [ KC : UNIT CALLING]
17:13:22
Unit LAKE821 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
17:13:51
Unit LAKE821 [ STOP : MESSAGE] FIRE EXTD - LEFT IN HANDS OF OWNER - RESTRICT 
AND
17:13:51
 ENTRY PUT ON DOOR - FI RETURNING TOMORROW
17:33:15
Unit LAKE8226 [ K7 : AT NORMAL STATION]
19:01:09
FI RETURNING 31/01
22:41:45
** Cross Referenced to Event # F4389773 at: 30/01/26 22:41:45
05:49:04
Unit FISOUTH02 [ K1 : PROCEEDING TO INCIDENT]
INFORMATION 
06:41:21
Unit FISOUTH02 [ K1 : PROCEEDING TO INCIDENT]
07:20:38
Unit FISOUTH02 [ K1 : PROCEEDING TO INCIDENT]
07:46:39
Unit FISOUTH02 [ KC : UNIT CALLING]
07:48:06
Unit FISOUTH02 [ SITREP : ] IN QTOWN PICKING UP FISOUTH01 AND WILL RESPOND 
IN TH
07:48:06
IS VEHICLE
OFFICIAL 
09:52:23
Unit FISOUTH02 [ K2 : IN ATTENDANCE AT INCIDENT]
09:52:28
Unit FISOUTH02 [ KC : UNIT CALLING]
THE 
09:53:37
Unit FISOUTH02 [ SITREP : ] ON SCENE, STARTING INVESTIGATION AND MAKING 
CONTACT 
09:53:37
WITH 9(2)(a)
11:03:58
Alarm Timer Extended: 0
14:07:35
Unit FISOUTH02 [ KC : UNIT CALLING]
UNDER 
14:08:38
Unit FISOUTH02 [ K48 : STOP MESSAGE: DETAILS TO FOLLOW] SCENE 
INVESTIGATION COMP
14:08:38
LETED. ALL FENZ PERSONEL OFF FIRE GROUND
14:18:37
Unit FISOUTH02 [ K6 : ON PAGER (STATE LOCATION)]
15:45:18
Unit EVENTSCC1 [ K7 : AT NORMAL STATION]
RELEASED 
Incident
CAD Number
F4389451
Incident Reporter
Out of scope
Incident Controller
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4389451
9/10
 18/02/2026 14:46:07
Model
Fire
Arrival Condition
Totally involved fire
Heat Source
Unable to classify
Termination Stage
1982
First Object Ignited
First Object Material
Second Object Ignited
ACT 
Second Object Material
Indicated Cause
Undetermined
Certainty of Cause
High
Age of Person
Ethnicity
Gender
FAIP Service Offered
Unknown
INFORMATION 
Mobile
Vehicle Type
Unable to classify
Licence Plate
Year
OFFICIAL 
Make
Model
THE 
Comments
2/10/2026 9:28:44 AM
Reporter Comments
UNDER 
House totally involved on arrival. No wind. Surrounded by forest. Monitor used to 
protect trees. 
Out of Scope
2/13/2026 8:54:34 AM
Reporter Comments
OIC requested fire investigator to help determine origin and cause. Fire 
investigators attended on 31 January 2026. 
RELEASED 
There was total loss of a double bay garage with a 2 bedroom unit above 9(2)(a)  
The structure of the building was deemed to be structurally unstable to conduct a 
complete investigation due to health and safety risk.
The classification of this incident for FENZ statical reasons is: Undetermined.
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4389451
10/10
 18/02/2026 14:46:07
Scottie Cameron
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval