11 February 2026
David
[FYI request #33490 email]
Tēnā koe David
Your request for official information, reference: HNZ00107479
Thank you for your email on 21 January 2026, asking Health New Zealand | Te Whatu Ora for the
following under the Official Information Act 1982 (the OIA):
“Any Ministry of Health or Health NZ (Te Whatu Ora) policies, directives, funding
agreements, or guidance that allow or encourage general practices to reduce or waive
patient fees for specific ethnic groups.
Details of any funding streams, capitation adjustments, equity payments, access funding, or
targeted subsidies intended to offset the cost to practices of providing zero-fee or reduced-
fee care to specific ethnic groups, including:
•
The name of each funding mechanism
•
The eligibility criteria
•
Whether the funding is intended to fully or partially offset patient fees
•
Any analysis, modelling, or evaluation undertaken by the Ministry assessing:
•
The financial impact of ethnicity-based fee reductions on general practices
•
Whether such arrangements may result in higher fees for non-eligible patients
•
Any advice received by the Ministry regarding legal, ethical, or human-rights
considerations of ethnicity-based patient fee structures in primary healthcare.
•
Any guidance provided to general practices on how ethnicity-based fee reductions
should be communicated to patients, including transparency expectations.”
Response
Health NZ does not have a policy that allows or encourages general practices to reduce or waive
patient fees for specific ethnic groups. Your request for this information is therefore refused under
section 18(e) of the OIA as this information does not exist.
However, the following regarding the Very Low-Cost Access (VLCA) scheme may be of interest to
you
: Services to improve access – Health New Zealand | Te Whatu Ora.
The VLCA was introduced in October 2006, to support general practices to provide lower patient
fees. While any practice was eligible initially, the criteria were tightened in October 2009 to limit
eligibility to general practices which had 50 percent of their population defined as being high
needs. The definition of high needs for the scheme is Māori, Pacific or those New Zealanders in
the Deprivation Index quintile 5. The general practice needs to be already charging low fees or
prepared to reduce their fees. VLCA is a voluntary scheme, and general practices can opt out at
any time.
The scheme provides additional funding to general practices that agree to keep their patient fees
below an agreed threshold. The fees are applicable to all patients registered with a VLCA general
practice (regardless of ethnicity).
How to get in touch
If you have any questions, you can contact us at
[email address].
If you are not happy with this response, you have the right to make a complaint to the
Ombudsman. Information about how to do this is available at
www.ombudsman.parliament.nz or
by phoning 0800 802 602.
As this information may be of interest to other members of the public, Health NZ may proactively
release a copy of this response on our website. Al requester data, including your name and
contact details, wil be removed prior to release.
Nāku iti noa, nā
Danielle Coe
Manager, Government Services
Health New Zealand I Te Whatu Ora