22 January 2026
Erika Whittome
Via email
Em
ail: [FYI request #33435 email]
Dear Erika
REQUEST FOR INFORMATION UNDER THE LOCAL GOVERNMENT OFFICIAL INFORMATION AND MEETINGS
ACT 1987 (LGOIMA) – FLUORIDATION
Your request
On 6 January 2026, we received your request for information. In particular, your request was as follows:
Dear Watercare Services Limited,
I note that Hastings District Council has a fluoride free and chlorine removed water refil station in
the city of Hastings.
Would you please share the location of Auckland water refil stations that are fluoride free and
chlorine removed drinking water?
Yours faithfully,
Erika Whittome
Our response
The link below is a map of the Watercare supplied tanker filling stations:
https://www.google.com/maps/d/u/0/viewer?mid=18MUcjwU2suXPHnoHBcB3t55rGCOMHahB&l =-
36.620321899…
Registered tanker operators use these stations to get access to Watercare bulk water supplies for their
customers. Access to these tanker filling stations is controlled and not available for individual customer use.
All filling stations would have residual chlorine added from their respective Water Treatment Plant
supplying that area.
The only tanker filling stations that do not have fluoride supplied are in our rural Water Treatment Plant
areas. This includes the tanker filling stations in Wellsford (105 Centennial Park Road, Wellsford),
Warkworth (6 Brown Road, Warkworth) and Helensvil e (37 Mill Road, Helensville). All others have fluoride
added.
Next steps
If you are unhappy with our response, we recommend that you:
• obtain your own legal advice, or
• contact the Ministry of Health using a form available on their website:
Official Information Act requests
| Ministry of Health NZ, or
• seek an investigation and review by the Ombudsman for all of our responses. Information about how to
make a complaint is available at www.ombudsman.parliament.nz or freephone 0800 802 602.
Yours sincerely
Tuan Hawke
Head of Operations Performance
