OIA20368 Grayson Appendix Three.pdf

1982
ACT
INFORMATION
OFFICIAL
THE
UNDER
RELEASED

SMS Incident Report   F4226075
2/5
24/12/2025 08:21:57
MTWE237
00:02:00
00:15:28
00:17:28
01:33:38
AUCK2010
00:02:07
00:18:12
ACCOUMA01
00:04:33
00:19:07
Notifications
Date
Time
Party Notified
1982
02 Jun 2025
15:57:31
DUTY TM AC'S PAGED RE LEVEL 3 LINE RESC
TAMAKI MAKAURAU AC (AUCKLAND) ACAUC
02 Jun 2025
15:57:55
ACTEHIK01
ACKNOWLEDGED VIA AMS
Out of Scop
ACT
02 Jun 2025
15:58:11
ACCOUMA01 Out of Scope  ACKNOWLEDGED VIA AMS
02 Jun 2025
16:04:49
EVENT COPIED TO POLICE
Message Log
Time
Message
15:56:19
** Event Priority changed from 2 to 1 at: 02/06/25 15:56:19
15:56:19
** Event Location changed from "LL(174.9016,-36.8477): EST (52M) 20 MUSICK POINT
INFORMATION
15:56:19
** Event Type changed from AMB2FIR to RESC at: 02/06/25 15:56:18
15:56:19
RD,BUCKLANDS BEACH,AUCKLAND: MU" to "UNKN0138 NULL,BUCKLANDS
BEACH,AUCKLAND: @M
15:56:19
USICK POINT" at: 02/06/25 15:56:18
15:56:20
INC INFO: FALLEN FROM CLIFF - LINES RESCUE REQUIRED
15:56:21
** LOI search completed at 02/06/25 15:56:20
OFFICIAL
15:56:47
** Requirement AUCK2010 added for alarm level 1
15:56:55
** Requirement AUCK2010 removed for alarm level 1
15:56:57
** Recommended unit MTWE237 for requirement RESCUE (>7.0 km)
THE
** Recommended uni
15:56:57
t HOWI321 for requirement PUMP (>5.8 km)
15:57:09
PA Selcal used to Initiate Alerting. (AUCK2010 at 1420 AUCKLAND CITY 182201)
15:57:09
PA Selcal used to Initiate Alerting. (HOWI321 at 1432 HOWICK 182321)
UNDER
15:57:09
PA Selcal used to Initiate Alerting. (MTWE237 at 1423 MT WELLINGTON 182231)
15:57:13
ALERTING_COMPLETED MTWE237
15:57:16
ALERTING_COMPLETED HOWI321
15:57:20
ALERTING_COMPLETED AUCK2010
15:57:31
KL01 (Out of scope
) Out of scope
TAMAKI MAKAURAU AC (COUNTIES MANUKAU) ACC
15:57:31
OUMA01 (Out of scope
) Out of scope
TAMAKI MAKAURAU AC (WAITEMATA) ACTEHIK01 (Out
RELEASED
15:57:31
Out of scope ) Out of scope
15:57:42
REPORT FEMALE HAS FALLEN 25 MTRS DOWN A CLIFF ( FROM SSO Out of scope  VIA
SERT )
15:58:31
Unit MTWE237 [ K1 : PROCEEDING TO INCIDENT]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020.
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report F4226075
3/5
24/12/2025 08:21:57
15:58:46
Unit HOWI321 [ K1 : PROCEEDING TO INCIDENT]
15:59:02
FIR2AMB DO YOU HAVE FURTHER INFORMATON? HOW MANY METERS? SENDING
LEVEL 3 LINES F
15:59:02
ROM AUCKLAND CITY
15:59:32
Unit AUCK2010 [ K1 : PROCEEDING TO INCIDENT]
15:59:44
Pager used to Initiate Alerting.
15:59:46
ALERTING_COMPLETED ACCOUMA01
1982
15:59:46
ALERTING_COMPLETED ACCOUMA01
15:59:58
Unit ACCOUMA01 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT
ADDRESS)]
15:59:58
(VIA PHONE)
ACT
16:00:06
Unit ACCOUMA01 [COMCEN COM : MESSAGE] (VIA PHONE) DETAILS PASSED
16:00:40
** Event Location changed from "UNKN0138 NULL,BUCKLANDS BEACH,AUCKLAND:
@MUSICK
16:00:40
POINT" to "20 MUSICK POINT RD,BUCKLANDS BEACH,AUCKLAND: @MUSICK POINT
MEMORIAL"
16:00:40
at: 02/06/25 16:00:40
16:00:41
** LOI search completed at 02/06/25 16:00:41
16:04:45
FIR2POL FYI NOTIFICTION FIRE LINES RESCUE TEAM RESPONDING TO THIS EVENT
16:04:49
** Event P062745368 of NZP/AS copied from F4226075 of NZFS/AK at: 02/06/25 16:04
INFORMATION
16:04:49
:49
16:05:47
Unit ACCOUMA01 [ K1 : PROCEEDING TO INCIDENT]
16:05:49
FIR2POL COPY THANK YOU
16:06:07
Unit HOWI321 [ K55 : SPECIAL SERVICE INCIDENT]
16:07:40
INC INFO: PERSON FALLEN DOWN CLIFF - LINES RESCUE REQUIRED
OFFICIAL
16:08:11
FIR2POL AFFIRM
16:11:18
FIR2POL COPY HOWICK BRIGADE HAVE ARRIVED AWAITING SITREP
16:12:41
Unit MTWE237 [ K2 : IN ATTENDANCE AT INCIDENT]
THE
16:12:53
Unit MTWE237 [ KC : UNIT CALLING]
16:13:25
Unit AUCK2010 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
16:13:35
Unit MTWE237 [ K28-1 : RETURN OTHER RESPONDING APPLIANCES] 9(2)(a)

9(2)(a)
16:13:35
9(2)(a)
UNDER
16:13:59
Unit ACCOUMA01 [ SITREP : ] SITREP COPIED
16:14:20
Unit ACCOUMA01 [ K6 : ON PAGER (STATE LOCATION)]
16:14:51
Unit MTWE237 [ K28-1 : RETURN OTHER RESPONDING APPLIANCES]
16:28:53
Unit HOWI321 [ SITREP : ] (VIA PHONE) SO Out of scope
- WPAC LANDED -
9(2)(a)
16:28:53
9(2)(a)
RELEASED
16:29:00
Unit HOWI321 [ K11P-1 : POLICE IN ATTENDANCE] (VIA PHONE)
16:47:21
Alarm Timer Extended: 0
16:52:58
Alarm Timer Extended: 0
17:02:57
Unit HOWI321 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020.
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report F4226075
4/5
24/12/2025 08:21:57
17:03:17
Unit HOWI321 [ STOP : MESSAGE] 9(2)(a)
17:03:50
Unit HOWI321 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
17:28:51
Unit MTWE237 [ K7 : AT NORMAL STATION]
Incident
CAD Number
F4226075
1982
Incident Reporter
Out of scope
Incident Controller
Distance Travelled (km)
ACT
Delay In Receiving Call
Property Details
Occupant
Building Owner
General Property Use
Non existent address
Special Property Use
Non-existent address
Purpose Group
INFORMATION
Actions
Persons Reported
Trapped
Evacuation Status
OFFICIAL
Action Prior 1
Action Prior 2
Action Taken
Manpower provided
THE
Civilians
Civilians Rescued
1
Civilians Extricated
0
UNDER
Civilians Assisted
0
Civilians Evacuated
0
Origin
Location
Level
RELEASED
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020.
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report F4226075
5/5
24/12/2025 08:21:57
Equipment Used
Quantity
Equipment
0
No equipment used
0
Equipment Involved
Equipment Involved
Year
1982
Make
Model
ACT
INFORMATION
OFFICIAL
THE
UNDER
RELEASED
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020.
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

From:
Larcombe, Phil
Sent:
Monday, 2 June 2025 7:35 pm
To:
Purcell, Geoff
Subject:
Fw: Musick Point Cliff Rescue - F4226075
Attachments:
WPR3 Tracking.png; F4226075 - Person fallen off cliff
1982
Geoff- For your awareness and follow up if need be
ACT
Get Outlook for Android
From: Anderson, Michael <[email address]>
Sent: Monday, June 2, 2025 6:21:46 PM
To: Nicholson, Daniel - ComCen <[email address]>
Cc: Larcombe, Phil <[email address]>; Gussey, Darren <[email address]>;
Van Beerendonk, Oswald <[email address]>; Randall, Eddie
<[email address]>; Lewis, Garreth <[email address]>
Subject: Musick Point Cliff Rescue - F4226075
Good evening, Dan,
INFORMATION
This afternoon we had a Level 3 Lines incident at Musick Point in Howick for a person down a cliff – F4226075.
Comcen received the event from Hato Hone St John Ambulance (HHSJ) at 1555 hrs, followed by a phone call from SSO
Gussey almost simultaneously advising he was aware of a Level Three Lines incident occurring.
After we dispatched the event, I noted that flight tracking showed the helicopter overhead at 1606 hrs, the same time
OFFICIAL
as HOWI321 was arriving at the incident.
My understanding is there is usually a 10 to 15-ish minute window for the rescue helicopter to be prepped, loaded, and
started if they are at base or not configured correctly.
THE
I followed up with the Ambulance Dispatch Manager (9(2)(a)) at 1641 hrs and discussed the timeline of events.
Timeline of HHSJ remarks
1544 – Event Accepted by call-handler
1545 – Initial notes about ‘fallen off cliff’
1546 – Air Desk Assessing Event
UNDER
1546 – Westpac assigned
1549 – Dispatch Manager aware
1551 – Westpac attached
1555 – Event copied to Fire “Lines Rescue Required Please – In case WPAC cannot winch”.
9(2)(a)  and I had a positive, constructive discussion about this incident. He made mention that “we don’t need to
immediately send Fire to those kind of jobs from a Dispatcher point of view”.
We discussed the FENZ main and additional functions as well as line rescue capability, of which he agreed that we
RELEASED
should have been notified for this type of incident.
He went and discussed this with Air Desk, finding out what happened with this incident in particular and providing
coaching as necessary.

On a return call, 9(2)(a) advised that after speaking with Air Desk, this type of event doesn’t automatically need fire in
terms of an Ambulance response. Air Desk had got onto it quickly and did not request any fire response, and deemed
this as a “helicopter response” or “winch job” mentioning there was potential for a Police SAR tasking.

There is no “trigger” for FENZ response on HHSJ’s end in terms of SOPs or the MOU and 9(2)(a) suggested something to be
added on their end about “Considering FENZ Lines Rescue, even as a FYI”.
Their SOPs currently mention Police SAR are lead agency for any lines incidents and Police can then task FENZ for lines
from their end if they deem it necessary.

1982
My understanding, as is others, is that FENZ are legislated under Section 12, 3C and 3H and therefore lead agency for
any rescues including that of High Angle Line Rescue incidents.

ACT
I also took time to speak with the Northcom Police Inspector (NCA) and he advised SAR are likely acting under the
Search and Surveillance Act, Section 14, 2B. He was very supportive of FENZ in the Line Rescue role as we have the
capability to assist immediately available for deployment, and SAR are usually “on-call” having to come from home or
off the road, prepare and load gear, then respond to the incident which could have delays up to 1 hour or more,
depending on the location.

An ambulance event issues form has also been submitted for this through Comcen Teams (attached).

It would be greatly appreciated if this could be followed up from your end with the relevant persons or groups, to seek
some sort of clarity as this continues to be a reoccuring issue Comcen are experiencing time and time again.

INFORMATION
Please let me know if you wish to discuss this, or require anything further.

Kind Regards,

Michael Anderson
Shift Manager (Green Watch)

Northern Communications Centre
OFFICIAL
Piki Ki Te Ao
Level 2, 482 – 486 Great South Road, Ōtāhuhu, Auckland 1062

E: [email address]
THE
M: 9(2)(a)




UNDER
www.fireandemergency.nz
Te Manatū o ngā ratonga ohotata kia haumaru ake ai a Aotearoa │Leading integrated fire and emergency services for a safer New Zealand


RELEASED

From:
ComCen LT
Sent:
Monday, 2 June 2025 6:10 pm
To:
ComCen - Operations Managers
Cc:
Anderson, Michael; Anderson, Michael
Subject:
F4226075 - Person fallen off cliff
1982
An Ambulance event issue has been submitted by ComCen.
ACT
Submission Date/Time:
02/06/25 18:09
Submitted By:
Michael Anderson (Northern ComCen)
Event Date/Time:
02/06/25 15:55
FENZ Event Number:
F4226075
Ambulance Event Number:
0652-1-2025/06/02-FIR
FENZ District:
Counties Manukau
Event Type:
RESC
Event Description:
Person fallen off cliff INFORMATION
Was firefighter safety compromised? Yes
Issue Category:
Information not prompt/timely
Issue Description:
OFFICIAL
Delay in event being sent to Fire for a person fallen down a cliff. Uncertainty or lack of clarification
around Ambulance SOPs for Lines Rescue Team response from Fire. Clashing with Police SAR
information and possible clash with legislation. Please refer to email for detail.
THE
What actions have already been taken?
Spoke with Ambulance Dispatch Manager and discussed event and issues - Please refer to email.
What actions need to be taken?
Follow up and clarification of require
UNDER ments for amb - Please refer to email.
General Comments:
RELEASED

1982
ACT
INFORMATION
OFFICIAL
THE
UNDER
RELEASED

From:
Larcombe, Phil
Sent:
Monday, 2 June 2025 7:38 pm
To:
Anderson, Michael
Subject:
RE: Musick Point Cliff Rescue - F4226075
1982
Thanks Michael for your follow-up, I have shared with Geoﬀ P also.
Phil Larcombe
ACT
PG Dip Emergency mgmt
Group Manager/ Assistant Commander (Kaiwhakahare Ropu)
Northern Counties Manukau Group
15a Lambie Drive, Papatoetoe 2104
Auckland
Te Hiku – (Region 1)
Mobile:  9(2)(a)

Email: [email address]
INFORMATION
From: Anderson, Michael <[email address]>
Sent: Monday, June 2, 2025 6:22 PM
To: Nicholson, Daniel - ComCen <[email address]>
Cc: Larcombe, Phil <[email address]>; Gussey, Darren <[email address]>;
Van Beerendonk, Oswald <[email address]>; Randall, Eddie
<[email address]>; Lewis, Garreth <[email address]>
OFFICIAL
Subject: Musick Point Cliff Rescue - F4226075
Good evening, Dan,
THE
This a ernoon we had a Level 3 Lines incident at Musick Point in Howick for a person down a cliﬀ – F4226075.
Comcen received the event from Hato Hone St John Ambulance (HHSJ) at 1555 hrs, followed by a phone call from SSO
Gussey almost simultaneously advising he was aware of a Level Three Lines incident occurring.
UNDER
A er we dispatched the event, I noted that ﬂight tracking showed the helicopter overhead at 1606 hrs, the same  me
as HOWI321 was arriving at the incident.
My understanding is there is usually a 10 to 15-ish minute window for the rescue helicopter to be prepped, loaded, and
started if they are at base or not conﬁgured correctly.
I followed up with the Ambulance Dispatch Manager (9(2)(a)) at 1641 hrs and discussed the  meline of events.
Timeline of HHSJ remarks
1544 – Event Accepted by call-handler
RELEASED
1545 – Ini al notes about ‘fallen oﬀ cliﬀ’
1546 – Air Desk Assessing Event
1546 – Westpac assigned
1549 – Dispatch Manager aware

1982
ACT
INFORMATION
OFFICIAL
THE
UNDER
RELEASED

From:
Mackereth, Vaughan
Sent:
Tuesday, 3 June 2025 12:31 pm
To:
Purcell, Geoff
Subject:
FW: Musick Point Cliff Rescue - F4226075
Attachments:
WPR3 Tracking.png; F4226075 - Person fallen off cliff
1982
Any thoughts from Response capability
ACT
From: Gussey, Darren <[email address]>
Sent: Tuesday, June 3, 2025 9:52 AM
To: Auckland City Station - Officers <[email address]>; Woon, Dave
<[email address]>; Auckland City Station - Brown Watch
<[email address]>; Horgan, Michael <[email address]>;
Nicholls, Josh <[email address]>; Graham, Cameron <[email address]>;
Manning, Michael <[email address]>; Randall, Eddie <[email address]>;
Van Beerendonk, Oswald <[email address]>; Anderson, Michael
<[email address]>; Larcombe, Phil <[email address]>; Lewis, Garreth
<[email address]>; Mackereth, Vaughan <[email address]>
Subject: Fw: Musick Point Cliff Rescue - F4226075
INFORMATION
Morning team,
There was a serious lines job yesterday at Music Point where a female had fallen 25 metres down a cliff.
9(2)(a)

The concerning factor was, that no FENZ resources were initially responded.
OFFICIAL
FENZ was made aware of this incident when the brown watch SERT paramedic contacted SFF Young and
asked him if L3 was responding. SFF Young immediately informed me, and I phoned Comms. After a very
THE
short discussion, I got us attached.
I asked the Shift Manager to investigate this incident and, in my opinion, Michael has done an excellent
job including timelines.
It should be noted that St John notifi
UNDER  ed FENZ shortly after my call.
I have forwarded you this email for your awareness. I would like to thank Michael and his team for their
actions once they were made aware.
As we all know, our motivation for attending these incidents is to work with our partner agencies to save
lives.
Could I request that
RELEASED  any similar incidents where FENZ are not initially attached at the time of call, are
reported and investigated.
Cheers,

Darren

Get Outlook for Android

From: Anderson, Michael <[email address]>
Sent: Monday, June 2, 2025 6:21:49 pm
1982
To: Nicholson, Daniel - ComCen <[email address]>
Cc: Larcombe, Phil <[email address]>; Gussey, Darren <[email address]>;
Van Beerendonk, Oswald <[email address]>; Randall, Eddie
<[email address]>; Lewis, Garreth <[email address]>
ACT
Subject: Musick Point Cliff Rescue - F4226075

Good evening, Dan,

This afternoon we had a Level 3 Lines incident at Musick Point in Howick for a person down a cliff – F4226075.

Comcen received the event from Hato Hone St John Ambulance (HHSJ) at 1555 hrs, followed by a phone call from SSO
Gussey almost simultaneously advising he was aware of a Level Three Lines incident occurring.

After we dispatched the event, I noted that flight tracking showed the helicopter overhead at 1606 hrs, the same time
as HOWI321 was arriving at the incident.
INFORMATION
My understanding is there is usually a 10 to 15-ish minute window for the rescue helicopter to be prepped, loaded, and
started if they are at base or not configured correctly.

I followed up with the Ambulance Dispatch Manager (9(2)(a)) at 1641 hrs and discussed the timeline of events.

Timeline of HHSJ remarks
1544 – Event Accepted by call-handler
OFFICIAL
1545 – Initial notes about ‘fallen off cliff’
1546 – Air Desk Assessing Event
1546 – Westpac assigned
1549 – Dispatch Manager aware
THE
1551 – Westpac attached
1555 – Event copied to Fire “Lines Rescue Required Please – In case WPAC cannot winch”.

9(2)(a)  and I had a positive, constructive discussion about this incident. He made mention that “we don’t need to
immediately send Fire to those kind of jobs from a Dispatcher point of view”.
We discussed the FENZ main and additional functions as well as line rescue capability, of which he agreed that we
UNDER
should have been notified for this type of incident.
He went and discussed this with Air Desk, finding out what happened with this incident in particular and providing
coaching as necessary.

On a return call, 9(2)(a) advised that after speaking with Air Desk, this type of event doesn’t automatically need fire in
terms of an Ambulance response. Air Desk had got onto it quickly and did not request any fire response, and deemed
this as a “helicopter response” or “winch job” mentioning there was potential for a Police SAR tasking.

There is no “trigger” fo
RELEASED r FENZ response on HHSJ’s end in terms of SOPs or the MOU and 9(2)(a) suggested something to be
added on their end about “Considering FENZ Lines Rescue, even as a FYI”.
Their SOPs currently mention Police SAR are lead agency for any lines incidents and Police can then task FENZ for lines
from their end if they deem it necessary.

From:
Woon, Dave
Sent:
Wednesday, 4 June 2025 11:08 am
To:
Nally, Brendan; Mackereth, Vaughan
Subject:
RE: Musick Point Cliff Rescue - F4226075
1982
I’ll pay for the coffee.
I was writing a response when I saw this, so that has been rubbished.
ACT
Be great to get a firm result from this. We have been working at grass roots level 9(2)(g)(i)

to a point I have invited Police to some of our incidents (although technically, in retrospect, the incidents have been
theirs).  I’m really hoping we can get traction similar to FENZ supporting Police at car accidents. There is no patch
protection, no animosity, everyone pitching in together for the best result of the customer.
As a starting point your description of a SAR Cat 1 job vs a building based job would be a good discussion point to look at
for our people. This is the first time this has been described to me so I haven’t been able to pass that on to firefighters.
Thanks for that clarification.
Dave Woon
INFORMATION
Assistant Commander
Group Manager
Auckland City Fire Central Group
40 Pitt Street, Newton, Auckland 1010
PO Box 68646, Wellesley Street, Auckland 1141
OFFICIAL
THE
Mobile:  9(2)(a)

Email: [email address]
From: Nally, Brendan <[email address]>
Sent: Wednesday, June 4, 2025 8:51 AM
UNDER
To: Mackereth, Vaughan <[email address]>
Cc: Woon, Dave <[email address]>
Subject: RE: Musick Point Cliff Rescue - F4226075
I have heard back from the senior cop – its going to cost me a coffee but he is happy to chat…..
From: Mackereth, Vaughan <[email address]>
Sent: Wednesday, June 4, 2025 8:44 AM
RELEASED
To: Nally, Brendan <[email address]>
Cc: Woon, Dave <[email address]>
Subject: RE: Musick Point Cliff Rescue - F4226075

Thanks Brendon
9(2)(g)(i)

Interestingly we have met with the Police on this and we were on the same page about working better together and
both parties responding

Vaughan

From: Nally, Brendan <[email address]>
1982
Sent: Tuesday, June 3, 2025 2:42 PM
To: Mackereth, Vaughan <[email address]>
Subject: RE: Musick Point Cliff Rescue - F4226075

ACT
Kia ora Vaughan,

I will discuss with the relevant NZPol manager. The answer will be that it is a SAR Cat 1 job. Police are responsible for
these, and they will call us to assist if they do not have resources. This event is not a co response and not our decision to
make. The High angle line rescue referred to in s12(3)(c) is building based. Line rescues in the natural environment are
Police’s mandate as the coordinating authority for Category 1 SAR events. If they ask for support, we would do so under
s12(3)(h).

Ngā mihi

Brendan
INFORMATION

From: Mackereth, Vaughan <[email address]>
Sent: Tuesday, June 3, 2025 1:01 PM
To: Nally, Brendan <[email address]>
Subject: FW: Musick Point Cliff Rescue - F4226075

Hi Brendon
OFFICIAL
Are you still meeting with those involved in Air desk and Lines Rescue
It appears there is an SOP that isn’t working for us or the public

See below, I note Northcom Police inspector supportive of us responding and I have had the same from SAR Auckland
THE
Manager 9(2)(a)

Ngā mihi | Kind Regards

Vaughan Mackereth  UNDER
(he/him/tāne)
District Manager | Kaiwhakahaere Takiwā
GIFireE, PG Dip Emergency Mgmt
Auckland City District (District 15), 40 Pitt Street, Newton
PO Box 68646, Victoria Street West, Auckland 1142

Mobile:  9(2)(a)

Email: [email address]

RELEASED

Fire Fact “A House Fire Can Become Fatal within 5 Minutes”

1982

ACT
From: Gussey, Darren <[email address]>
Sent: Tuesday, June 3, 2025 9:52 AM
To: Auckland City Station - Officers <[email address]>; Woon, Dave
<[email address]>; Auckland City Station - Brown Watch
<[email address]>; Horgan, Michael <[email address]>;
Nicholls, Josh <[email address]>; Graham, Cameron <[email address]>;
Manning, Michael <[email address]>; Randall, Eddie <[email address]>;
Van Beerendonk, Oswald <[email address]>; Anderson, Michael
<[email address]>; Larcombe, Phil <[email address]>; Lewis, Garreth
<[email address]>; Mackereth, Vaughan <[email address]>
Subject: Fw: Musick Point Cliff Rescue - F4226075
INFORMATION

Morning team,

There was a serious lines job yesterday at Music Point where a female had fallen 25 metres down a cliff.
(Status 1, with multi system trauma)

The concerning factor was, that no FENZ resources were initially responded.
OFFICIAL

FENZ was made aware of this incident when the brown watch SERT paramedic contacted SFF Young and
asked him if L3 was responding. SFF Young immediately informed me, and I phoned Comms. After a very
THE
short discussion, I got us attached.

I asked the Shift Manager to investigate this incident and, in my opinion, Michael has done an excellent
job including timelines.

It should be noted that St John notified FENZ shortly after my call.
UNDER

I have forwarded you this email for your awareness. I would like to thank Michael and his team for their
actions once they were made aware.

As we all know, our motivation for attending these incidents is to work with our partner agencies to save
lives.

Could I request that any similar incidents where FENZ are not initially attached at the time of call, are
RELEASED
reported and investigated.

Cheers,

From:
Mackereth, Vaughan
Sent:
Thursday, 5 June 2025 7:47 am
To:
Woon, Dave
Subject:
FW: Musick Point Cliff Rescue - F4226075
1982
F.Y.I
From: Nally, Brendan <[email address]>
ACT
Sent: Thursday, June 5, 2025 6:28 AM
To: VicePresident@NZPFU <[email address]>
Cc: Nicholls, Josh <[email address]>; Auckland Local Executive
<[email address]>; Secretary@NZPFU <[email address]>; [email address];
Mackereth, Vaughan <[email address]>
Subject: RE: Musick Point Cliff Rescue - F4226075
Morena Marty,
Yes I agree – the outcome must be one that is focussed on what is best for NZers when they are in trouble – inter
agency squabbles should not occur and certainly not affect response.
INFORMATION
I have raised a similar issue before with RCCNZ and NZPol. Yesterday I had a meeting with the Inspector responsible for
Police’s specialist capabilities. He also is their agent when they are discharging their role as SAR Cat 1 coordinating
agency.
He agreed that the Music point job, Out of Scope
could have been coordinated more
efficiently and effectively. For that particular incident It seems there was a delay in the job being handed over to RCCNZ.
OFFICIAL
Between us we are pulling together the senior people of all agencies involved (and there are heaps) to ensure there is
agreement on the processes involved which should lead to the best placed and most capable resource being deployed.
My intent here is to get that meeting of seniors together to get a mandate for us all. That would look like everyone’s
THE
registered and qualified capability is in the RCCNZ database so when SAR rescue jobs come in the best placed resource,
regardless of who owns it, is deployed by good processes and pragmatic SOPs. Secondly it is about how rescue
helicopters are prioritised, tasked and deployed which has caused a few headaches this year.
So – yep – I am keen and have already acted.
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Ngā mihi
Brendan Nal y (he/him)
Tangata Te Tiriti
M.Emerg.Mgt, G.Cert. Apl.Mgmt.
Tumu Herenga
Deputy National Commander / Director Operations
Fire and Emergency New Zealand
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Whakaratonga Iwi
Mobile:  9(2)(a)

Phone: 9(2)(a)

Email:    Brendan.Nal [email address]

National Headquarters, Level 7, 42-52 Willis St, Wellington Central, 6011

1982

www.fireandemergency.nz

ACT

From: Vice President <[email address]>
Sent: Wednesday, June 4, 2025 8:42 PM
To: Nally, Brendan <[email address]>
Cc: Nicholls, Josh <[email address]>; Auckland Local Executive
<[email address]>; Secretary@NZPFU <[email address]>; [email address];
Mackereth, Vaughan <[email address]>
INFORMATION
Subject: Fw: Musick Point Cliff Rescue - F4226075

Hi Brendan,

I understand Vaughan has already emailed regarding the below incident, however I think it would be a good idea if we
could have a meeting with yourself and Vaughan to discuss what is tabled below.

There are some obvious questions (and confusion) being raised below that I think needs to be addressed, initially from a
OFFICIAL
Te Hiku perspective as this is where the majority of line rescue workload mainly seems to sit, along with the
instantaneous response capability with on duty career staffing.

THE
I am sure you agree that the outcome we are all wanting to achieve is to provide the public with the best possible
outcomes in the event of an emergency.

Let me know if your keen.

Cheers,
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Marty

Ngā mihi nui,

Martin Campbell - National Vice President
The linked  mage cannot be d splayed   The file may have been moved   enamed  o  deleted  Ve ify that the link points to the co ect f le and
locat on
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New Zealand Professional Firefighters' Union
Te Kāhui Kaipatuahi o Aotearoa
Email:    [email address]
Mobile:  9(2)(a)



From: Nicholls, Josh <[email address]>
1982
Sent: Wednesday, June 4, 2025 20:03
To: Woon, Dave <[email address]>; Gussey, Darren <[email address]>;
Auckland City Station - Officers <[email address]>; Auckland City Station - Brown
ACT
Watch <[email address]>; Horgan, Michael
<[email address]>; Graham, Cameron <[email address]>; Manning,
Michael <[email address]>; Randall, Eddie <[email address]>; Van
Beerendonk, Oswald <[email address]>; Anderson, Michael
<[email address]>; Larcombe, Phil <[email address]>; Lewis, Garreth
<[email address]>; Mackereth, Vaughan <[email address]>; McDowall,
Rob <[email address]>; Findlay, Carl <[email address]>
Subject: Re: Musick Point Cliff Rescue - F4226075

Evening All,

INFORMATION
Just some points I’d like to table and put forward for open conversation.

Before highlighting acts and legislative mandates, a question that should be asked is why has this become an apparent
problem in the last 18 - 24 months with all response and operations prior to this having seemingly little to no problems.

Why only now have procedures and delineation of incident types been changed or challenged? What is the delineation
between a SAR incident and or Rescue incident?
That to me still hasn’t been discussed or deep dived into, with clear reasoning.  I stand corrected if anyone can provide
OFFICIAL
the relevant answers and or correspondence.

Under the Fire and Emergency New Zealand Act 2017, FENZ holds clear legislative authority to perform rescues,
THE
including high-angle line rescues. The Act's language does not limit these rescues solely to building environments;
FENZ’s mandate covers both Urban and Natural settings.

The New Zealand Police from what I have researched and fact checked within associates is they operate primarily under
the following Acts;

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1.  Policing Act 2008, which broadly covers policing roles including “public safety” and “emergency response”.
   2.  Civil Defence Emergency Management Act 2002, granting authority during broader emergency situations. –
more geared towards disasters
   3.  Coroners Act 2006, specifically regarding responsibilities associated with body recovery.

SAR Coordination - Category 1 SAR operations (land-based incidents, inland waterways, near-shore marine searches) are
coordinated by NZ Police.
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While Police lead coordination, they do rely on specialist agencies like FENZ to execute technical rescues, especially in
high-angle scenarios. Upon reading the link and information provided, it’s clear the delineation between “Search and
Rescue” and a Rescue Type event need to be defined, but also what is the road block with co-sharing response and or

determining our response, at present this is being determined by the on-call SAR Co-Ordinator 9(2)(g)(i)


I don’t disagree with a collaborative approach, but believe there is more to this than Mr Nally’s response of it being cut
blanche a Category 1 SAR for all incidents involving line rescue.
I believe there’s an opportunity to get around the table and discuss this further, 9(2)(g)(i)



1982
I’d be interested to hear the collectives thoughts,

Josh
ACT

From: Woon, Dave <[email address]>
Sent: Wednesday, June 04, 2025 11:30 AM
To: Gussey, Darren <[email address]>; Auckland City Station - Officers
<[email address]>; Auckland City Station - Brown Watch
<[email address]>; Horgan, Michael
<[email address]>; Nicholls, Josh <[email address]>; Graham,
Cameron <[email address]>; Manning, Michael
<[email address]>; Randall, Eddie <[email address]>; Van
Beerendonk, Oswald <[email address]>; Anderson, Michael
INFORMATION
<[email address]>; Larcombe, Phil <[email address]>; Lewis,
Garreth <[email address]>; Mackereth, Vaughan
<[email address]>
Subject: RE: Musick Point Cliff Rescue - F4226075

OFFICIAL
Thanks for this Darren

THE
Just writing to let you know that Vaughan has pushed this up to Brendan Nally who will be talking with senior police
down there. Sorry to steal your thunder Vaughan, I think it is important that our people know something is happening.

Brendan’s initial response included the following, I will discuss with the relevant NZPol manager. The answer will be that
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it is a SAR Cat 1 job. Police are responsible for these, and they will call us to assist if they do not have resources. This
event is not a co response and not our decision to make. The High angle line rescue referred to in s12(3)(c) is building
based. Line rescues in the natural environment are Police’s mandate as the coordinating authority for Category 1 SAR
events. If they ask for support, we would do so under s12(3)(h).

I looked up this here Determining the SAR category (1 or 2) » NZSAR. This is my first time in understanding this and
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hence sharing. This website also has a other links including risk assessments for incident controllers, again new for me. I
urge you to look at this.

All that aside, I have asked that it would  Be great to get a firm result from this. We have been working at grass roots
level 9(2)(g)(i)
to a point I have invited Police to some of our incidents (although technically,
in retrospect, the incidents have been theirs).  I’m really hoping we can get traction similar to FENZ supporting Police at
car accidents. There is no patch protection, no animosity, everyone pitching in together for the best result of the
customer.

1982


ACT


Dave Woon
Assistant Commander
Group Manager
Auckland City Fire Central Group
INFORMATION
40 Pitt Street, Newton, Auckland 1010
PO Box 68646, Wellesley Street, Auckland 1141

OFFICIAL
THE


Mobile:  9(2)(a)
  UNDER
Email: [email address]

From: Gussey, Darren <[email address]>
Sent: Tuesday, June 3, 2025 9:52 AM
To: Auckland City Station - Officers <[email address]>; Woon, Dave
<[email address]>; Auckland City Station - Brown Watch
RELEASED
<[email address]>; Horgan, Michael <[email address]>;
Nicholls, Josh <[email address]>; Graham, Cameron <[email address]>;
Manning, Michael <[email address]>; Randall, Eddie <[email address]>;
Van Beerendonk, Oswald <[email address]>; Anderson, Michael

1982
ACT
INFORMATION
OFFICIAL
THE
UNDER
RELEASED

W: 9(2)(a)

M: 9(2)(a)

[email address]
www.fireandemergency.nz

1982

*Find out more information about how sharing pronouns can help to create a sense of belonging and respect here

ACT
Te Manatū o ngā ratonga ohotata kia haumaru ake ai a Aotearoa. │Leading integrated fire and emergency services for a safer New Zealand.

From: Mackereth, Vaughan <[email address]>
Sent: Friday, June 6, 2025 9:25 AM
INFORMATION
To: Richards, Mark (Comcen) <[email address]>
Subject: FW: Musick Point Cliff Rescue - F4226075

Hi Mark
Just to keep you in the loop
It seems everyone has an opinion

OFFICIAL
Brendon is meeting with al  the heads early July but has already had a quick chat with Police

Realistically we just need to sit tight until that meeting

THE
Vaughan

From: Anderson, Michael <[email address]>
Sent: Thursday, June 5, 2025 5:40 PM
To: Manning, Michael <[email address]>; Nicholls, Josh <[email address]>;
Woon, Dave <Dave.Woon@fireandemer
UNDER gency.nz>; Gussey, Darren <[email address]>; Auckland
City Station - Officers <[email address]>; Auckland City Station - Brown Watch
<[email address]>; Horgan, Michael <[email address]>;
Graham, Cameron <[email address]>; Randall, Eddie <[email address]>;
Van Beerendonk, Oswald <[email address]>; Larcombe, Phil
<[email address]>; Lewis, Garreth <[email address]>; Pennefather, Josh
<[email address]>; Mackereth, Vaughan <[email address]>;
McDowall, Rob <[email address]>; Findlay, Carl <[email address]>
Subject: RE: Musick Point Cliff Rescue - F4226075
RELEASED

Evening All,

Josh and Mike both raise valid points and essentially hit the nail on the head. I would endorse a collaborative discussion
between everyone to square away terminology and understanding of mandates etc from all angles.

The reply I got from the Comcen Operations Manager to the initial email was as follows:

“I will follow this up with St John and FENZ, there is currently a lot of confusion around the lines recues events and Police
SAR.
Police are the lead agency when it comes to a SAR event, and this would have been deemed a SAR event, so the AMB
SOP is correct.
1982
We are waiting clarification from FENZ around this.”

The email was then passed onto the National Communications Centre Manager Gavin Travers as well as the Police
ACT
Comms Centre Manager.

@Nicholls, Josh – Referring to your point regarding this becoming an apparent problem in the last 18-24 months, I could
be wrong but I believe this may have stemmed from, or played part of when Ambulance New Zealand (HHSJ/WFA) and
Health NZ (Te Whatu Ora) determined FENZ were not able to request Air Ambulance Helicopters for transporting line
rescue teams as we are not the lead agency for Search and Rescue (SAR) incidents. “Any FENZ crew transport by a
rescue helicopter must be approved by the Police SAR coordinator, or Police incident control er.”

This may have been understood many ways by other agencies, however, should still be dived into in case this is not the
reason at all.

INFORMATION
The Musick Point incident forementioned is just one of several I can also recall where we have collectively had
disagreements with Ambulance and/or Police.

Not to forget the fatal Hahei incident from January (F4125505), where ambulance initially only wanted FENZ for a
Medical Co-Response which turned into a Cliff Rescue, and Air Ambulance transport for Line Rescue was declined by the
Police SAR coordinator due to the cost.
We also had a dog down a tomo just out of Rotorua last week which our Nga Tai ki te Puku Level 3 Lines crews attended
and attempted rescue, however deemed it unsafe and called for Police SAR (cave specialists), who then refused to
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respond as it wasn’t a human life.

The current Comcen procedure reads:  THE
“Notify Police of all level 2 and level 3 line rescue incidents, regardless of whether helicopter transport is required. Police
SAR coordinator and/or incident controller to be notified as the lead agency.” – Which loops back to the delineation
between response types.

9(2)(g)(i)

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I’d hate to echo the same thing that has already been said, but it is apparent there is a definite need for clarification for
both Police and Ambulance around the “Search and Rescue” versus “Rescue” terminology being used, as both Mike and
Josh have already stated.
I am confident in our decision-making and deciphering events to determine response as well as legislative
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responsibilities, so will continue to treat Rescue incidents as FENZ being lead agency.

At the end of the day, we are wanting to provide the best and most efficient service to the public and our people,
Comcen want to be confident in our decision-making and ensure we are well-versed with our position alongside other
agencies.

Kind Regards,

Michael Anderson
Shift Manager (Green Watch)

1982
Northern Communications Centre
Piki Ki Te Ao
Level 2, 482 – 486 Great South Road, Ōtāhuhu, Auckland 1062

ACT
E: [email address]
M: 9(2)(a)



www.ﬁreandemergency.nz
Te Manatū o ngā ratonga ohotata kia haumaru ake ai a Aotearoa │Leading integrated fire and emergency services for a safer New Zealand

INFORMATION
From: Manning, Michael <[email address]>
Sent: Thursday, June 5, 2025 9:16 AM
To: Nicholls, Josh <[email address]>; Woon, Dave <[email address]>; Gussey,
Darren <[email address]>; Auckland City Station - Officers
<[email address]>; Auckland City Station - Brown Watch
<[email address]>; Horgan, Michael <[email address]>;
Graham, Cameron <[email address]>; Randall, Eddie <[email address]>;
OFFICIAL
Van Beerendonk, Oswald <[email address]>; Anderson, Michael
<[email address]>; Larcombe, Phil <[email address]>; Lewis, Garreth
<[email address]>; Mackereth, Vaughan <[email address]>; McDowall,
Rob <[email address]>; Findlay, Carl <[email address]>
THE
Subject: Re: Musick Point Cliff Rescue - F4226075

Malo All

I too have been pondering not just this incident but several that I have been involved with over the years.

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Recently I was involved with a water rescue of 9(2)(a)
where my crew
assisted by 221 did a stellar rescue on the mudflats using our water techs (on duty). Police tried to stop this
rescue from their comcen "as it was their mandate".

The rescue was completed with us 9(2)(a)
before a
patrol car even arrived.

I was required to write a high level precis of my actions regarding the above and that of the crews for the RM via a
request from the CM D
RELEASED  M. This was done of course and I did not receive an acknowledgement or indeed any form
of return correspondence from him.......... what I do know was that this was due to a high level request from Fire
and Police at a political level.

Yesterday I took the opportunity to reach out to a colleague within Police who has intimate experience and
knowledge in statutory mandate as well as rescue operations 9(2)(a)

The disclaimer of course is that what I am about to write is not an official position of Police but it is an interesting
commentary and worth marinating on.

I will put it into bullet points so that it is succinct - I have paraphrased his comments;

1982
9(2)(g)(i)
ACT
INFORMATION

I un-packed mandate with him, now without getting too deep into this we agreed that this may very well come
down to terminology or understanding common language and interpretation / intent.

SAR - Police mandate. The SEARCH and rescue for lost or missing persons.

Rescue - Fires mandate.
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The difference is that we do not search for people but Police do!

THE
Rope or line rescue meets the auspices of the FENZ definition for SNAP rescue:

1.  Victim/s are in line of sight.
2.  Known location.
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9(2)(g)(i)

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If Police were to wrestle the capability from fire's hands ultimately their will be poor outcomes for the public.

From me: If we look at the basic tenants of C3 it is all about "co-ordinate and collaborate" and this is where we
need to be in my humble opinion.

The process was not broken before, it is becoming murky now, we need to return it to how it was and bolster it.

As always happy to chat on the phone if required.

1982
ACT

Michael N Manning - BBs, Dip Apl Bus (HR), Dip FLM, Dip F & R, PGCertEM, GIFireE.
Senior Station Officer
Avondale Fire Station| 162 Blockhouse Bay Rd | Avondale| Auckland
Mobile : 9(2)(a)
|  Email : [email address]
Te Manatū o ngā ratonga ohotata kia haumaru ake ai a Aotearoa │ Leading integrated fire and emergency services for a
INFORMATION
safer New Zealand

From: Nicholls, Josh <[email address]>
Sent: Wednesday, June 4, 2025 8:03 PM
To: Woon, Dave <[email address]>; Gussey, Darren <Dar
OFFICIAL  [email address]>;
Auckland City Station - Officers <[email address]>; Auckland City Station - Brown
Watch <[email address]>; Horgan, Michael
<[email address]>; Graham, Cameron <[email address]>; Manning,
THE
Michael <[email address]>; Randall, Eddie <[email address]>; Van
Beerendonk, Oswald <[email address]>; Anderson, Michael
<[email address]>; Larcombe, Phil <[email address]>; Lewis, Garreth
<[email address]>; Mackereth, Vaughan <[email address]>; McDowall,
Rob <[email address]>; Findlay, Carl <[email address]>
Subject: Re: Musick Point Cliff Rescue - F4226075
UNDER

Evening All,

Just some points I’d like to table and put forward for open conversation.

Before highlighting acts and legislative mandates, a question that should be asked is why has this become an apparent
problem in the last 18 - 24 months with all response and operations prior to this having seemingly little to no problems.

Why only now have procedures and delineation of incident types been changed or challenged? What is the delineation
RELEASED
between a SAR incident and or Rescue incident?
That to me still hasn’t been discussed or deep dived into, with clear reasoning.  I stand corrected if anyone can provide
the relevant answers and or correspondence.