This is an HTML version of an attachment to the Official Information request 'Fluoride Supply Chain – End-to-End Traceability, Contaminant Testing, and Regulatory Oversight'.

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Document 2
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Document 3
From: s 9(2)(a)
@water.co.nz>  
Sent: Tuesday, 16 September 2025 5:10 pm 
To: Fluoride <[email address]> 
Subject: HFA supply question 
Hello Karen, 
Watercare Operations have a question about HFA potential supply shortage across the country. 
Not sure if you could help with the country wide picture or this is question for Taumata Arowai? 
Background: IXOM facing an HFA potential supply shortage in the country due to 
Ballance closing manufacturing in Mount Maunganui around November 25 with4 months stock 
supply available after closure. This can result in supply shortage.  
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Our questions: 
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• Are MoH and Taumata Arowai aware of this impacting the whole country?
• Do we have any recommendations from the MoH or TA regarding this? Is there a risk in
getting imported HFA or is the better alternative to leave HFA dosing oƯ for the 2-
3months early next year?
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• Do we need any additional teats tests if HFA is imported or source changed?
• What are others doing around the country with these changes IXOM are proposing?
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Any advice on the above would be very much appretiated. 
Regards, 
s 9(2)
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(a)
 | Water Quality Compliance and Science Manager 
Watercare Services Limited Mobile: s 9(2)(a)
 
Customer service line: +64 9 442 2222  
Postal address: Watercare, Private Bag 92 521, Victoria St West, Auckland 1142, New Zealand 
Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand  
Website: www.watercare.co.nz 
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