National Headquarters
Fire and Emergency New Zealand
National Headquarters
Spark Central, Level 7
42-52 Wil is Street
Wel ington Central
Wel ington 6011
Phone +64 4 496 3600
8 December 2025
Ref: 20124
Harwood Wilson
[FYI request #33006 email]
Tēnā koe Harwood
Thank you for your request of 25 November 2025 to Fire and Emergency New Zealand requesting
the following information under the Official Information Act 1982 (OIA):
•
Please may I request the incident report, in FULL detail for:
F4343283 - Waiuku, Auckland
Provide in FULL all details currently available in the report.
Please find attached a copy of the SMS Incident Report (SMS Report). Some information has been
withheld from the report under section 9(2)(a) of the OIA, to protect the privacy of natural
persons. In making this decision, we have considered the public interest considerations in section
9(1) of the OIA. We have also redacted the names of personnel involved with this incident and
these have been labelled as
out of scope in the attached PDF.
Please note the SMS Report provided to you is generated by Fire and Emergency’s electronic
station management system. In SMS Reports, ‘Notifications’ and ‘Message Log’ fields are reported
in real time as fire crews and our communication centres communicate with each other during the
incident. This means that they may contain spelling errors or commonly used abbreviations.
You wil see the SMS Report is not yet complete. However, per your request, we have decided to
release the report to you in its current form. It is possible that information in the report may
change, or more information may be added.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available
at www.ombudsman.parliament.nz or
freephone 0800 802 602.
We trust that the information being provided is of assistance. If you require further information,
please email [FENZ request email]
Nāku noa, nā
Aidan Saunders
Manager, Information Requests
