Binder1 Redacted.pdf

From:
Beth Keightley
To:
Jenny Chetwynd; Ross Balfour
Cc:
Sharon Parackal
Subject:
FW: TQ report for review
Date:
Tuesday, 14 October 2025 12:47:27 pm
Attachments:
image001.png
image002.jpg
image003.png
Jenny/ Ross
See below links to both TQHR Interim Report and the Changing Lanes report. I think it would be
beneficial for us to get together for a quick hui on approach and risks

Ngā Mihi
Beth

Beth Keightley
Infrastructure & Delivery Group | Wellington City Council
E [email address] | W Wellington.govt.nz | s7(2)(a)
.
.

From: Sharon Parackal <[email address]>
Sent: Tuesday, 14 October 2025 8:01 am
To: Beth Keightley <[email address]>
Subject: TQ report for review

Good morning Beth,

Please find for your review the TQ interim report:
Thorndon Quay Evalaution - June 2025.docx

(filename typo will get fixed before it’s pdf and uploaded – we didn’t want to break Martin’s
link as so many people have access to it).

This has also been sent to Anna for a final read - I've requested if she can complete her read
& checks today in parallel to your review. But if you'd prefer to wait for her to complete it
first, I can let you know when she's done.

Please could you add your comments/ track changes directly into the report and we'll work
with Martin to address.

Not specific to this project, but FYI the broader changing lanes report is linked in email
below.

Thanks
Sharon

From: Amanda Sye <[email address]>
Sent: Monday, October 13, 2025 4:53 PM
To: Sharon Parackal <[email address]>; Anna Calver
<[email address]>
Subject: TQ reports

Kia ora Sharon & Anna,

Here are the two updated reports – I’ve worked with Martin to simplify them and ensure
consistency but it’s been a bit of a rush job given the tight timeframe so let me know if you
want me to do any further edits/re-writes.
ChangingLanes_Report3_FINAL_Sept2025.docx

Thorndon Quay Evalaution - June 2025.docx (ignore the file name typo, that will get fixed
before it’s PDF’d and uploaded – I didn’t want to break Martin’s link as so many people have
access to it!)

The FAQs are still a work in progress, but we’ll get them finalised for your approval before
Thursday afternoon when the docs will be uploaded (after design has cast an eye over them
from a brand perspective).

Ngā mihi
Amanda

Amanda Sye
City Reviatlisation I Strategic Communications | Wellington City Council
E [email address] | W Wellington.govt.nz
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Sharon Parackal
To:
Beth Keightley; Jenny Chetwynd; Ross Balfour
Subject:
Re: Signing out Thorndon Quay
Date:
Wednesday, 15 October 2025 6:50:52 pm
Perfect, knew of Cr meeting with business but wasn't sure on order of events.
Cheers!
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From: Beth Keightley <[email address]>
Sent: Wednesday, October 15, 2025 6:48 PM
To: Sharon Parackal <[email address]>; Jenny Chetwynd
<[email address]>; Ross Balfour <[email address]>
Subject: Re: Signing out Thorndon Quay

Hiya
No both reports won’t be published until Jenny & anna have discussed with the
affected businesses. And Jenny and Ross have confirmed that updated parking data
needs to be included in the TQ report before it’s published
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From: Sharon Parackal <[email address]>
Sent: Wednesday, October 15, 2025 6:17:55 PM
To: Beth Keightley <[email address]>; Jenny Chetwynd
<[email address]>; Ross Balfour <[email address]>
Subject: Re: Signing out Thorndon Quay

Hi Beth, could I get an update please on this & implications on report issue
timeframes?
My last from Anna was still expectation for changing lane report is published
tomorrow. Has this changed?
I'm pretty keen to have published the broader context (from TQ report) re: investment
measures (bus movements, heavy vehicle movement and safety), at the same time
as the economic commentary, just to ensure all know facts are available re: TQ
investment benefits...
Am sure you have timeframes for both all under control, so just checking in with my
PD hat from a TQ perspective.
Cheers,

S
From: Sharon Parackal <[email address]>
Sent: Wednesday, October 15, 2025 3:29 PM
To: Beth Keightley <[email address]>; Jenny Chetwynd
<[email address]>; Ross Balfour <[email address]>
Subject: RE: Signing out Thorndon Quay

Hi Team,

Just checking if this meet is on as per Beth’s note below? I’m optional, but keen to attend as part
of understanding/confirming next steps.

Thanks
S

From: Beth Keightley <[email address]>
Sent: Wednesday, 15 October 2025 2:54 pm
To: Jenny Chetwynd <[email address]>; Ross Balfour <[email address]>
Cc: Sharon Parackal <[email address]>
Subject: Re: Signing out Thorndon Quay

Can we have a quick chat please on an emerging risk ?

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From: Jenny Chetwynd <[email address]>
Sent: Wednesday, October 15, 2025 2:53:27 PM
To: Ross Balfour <[email address]>; Beth Keightley <[email address]>
Cc: Sharon Parackal <[email address]>
Subject: Canceled: Signing out Thorndon Quay
When: Wednesday, 15 October 2025 4:00 pm-4:30 pm.
Where: RES: ELT 17.05

Cancelling this today team as we have a little more time as per Anna’s email

From:
Anna Calver
To:
Jenny Chetwynd; Matt Prosser; Ross Balfour
Cc:
Elizabeth Steel; Baz Kaufman; Beth Keightley
Subject:
Re: Thorndon Quay - Interim Reports
Date:
Wednesday, 15 October 2025 2:15:23 pm
Attachments:
image001.jpg
Jenny and I have agreed with Diane to discuss with impacted businesses before publishing
the reports (I discussed our commitment to meeting deadlines which was why we were
wanting to publish this week).
I'm okay with holding off and discussing with impacted businesses first. We're looking to do
that next week but will let you know.
Anna
From: Jenny Chetwynd <[email address]>
Sent: Wednesday, October 15, 2025 12:29 PM
To: Matt Prosser <[email address]>; Anna Calver <[email address]>; Ross
Balfour <[email address]>
Cc: Elizabeth Steel <[email address]>; Baz Kaufman <[email address]>;
Beth Keightley <[email address]>
Subject: RE: Thorndon Quay - Interim Reports

Team – Ive discussed this with Diane who has suggested a way forward and already go in
touch with s7(2)(a).
Anna lets talk when you come back to 16 for lunch.

J

Jenny Chetwynd
Tātai Heke Waihanga | Chief Infrastructure Officer | Infrastructure and Delivery | Wellington City
Council
s7(2)(a) E [email address] | W Wellington.govt.nz |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Matt Prosser <[email address]>
Sent: Wednesday, 15 October 2025 9:20 am
To: Anna Calver <[email address]>; Jenny Chetwynd <[email address]>
Cc: Elizabeth Steel <[email address]>; Baz Kaufman <[email address]>;
Beth Keightley <[email address]>

Subject: Re: Thorndon Quay - Interim Reports

Thanks Anna.

If we can touch base with Diane and get the ball rolling on the meeting before we publish
that will help manage the inevitable response.

Nga mihi

Matt

Matt Prosser (He/Him)
Chief Executive Officer | Tumu Whakarae | Wellington City Council
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
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From: Anna Calver <[email address]>
Sent: Wednesday, October 15, 2025 9:16 AM
To: Matt Prosser <[email address]>; Jenny Chetwynd
<[email address]>
Cc: Elizabeth Steel <[email address]>; Baz Kaufman
<[email address]>; Beth Keightley <[email address]>
Subject: Re: Thorndon Quay - Interim Reports

Sounds good Matt.

From my perspective we still need to go ahead and publish both reports as planned this
Thursday - this is important in our commitment for transparency as we're already behind the
timelines we've indicated the reports would be ready. The plan is just to load to the
appropriate sections on the website. This is our standard practice.

I'll leave Jenny to comment on the meeting with TQ businesses - but I had great feedback
from last time you did that Jenny, and I think they'd appreciate the opportunity.

Working with Councillor Calvert, we'd just want to ensure other businesses than the ones
who know how to advocate to us are given the opportunity to attend. This might also give us
a wider view of the precinct. We have all those contacts so can work with Diane on that.

Anna

From: Matt Prosser <[email address]>
Sent: Wednesday, October 15, 2025 8:53 AM
To: Anna Calver <[email address]>; Jenny Chetwynd
<[email address]>
Cc: Elizabeth Steel <[email address]>
Subject: Thorndon Quay - Interim Reports

Kia ora both

I think we chatted independently about this yesterday, but just checking we are all aligned.

I suggested that Diane hosts a business group for you to go over the draft report (which is
interim) in order that we get their feedback. This would be a good chance to get Ross
involved and meet the businesses.

We won't change many/any of the hearts and minds, maybe Ross might be up for changing
some of the minor issues raised by businesses like the Woolstore...but it will signal a new
intent around on-going engagement in this triennium.

The mayor thinks this is a good idea.

Jenny I am told you are a great moderating influence on the businesses and Anna sets a
strong business data line too!

I'll leave it with you but assume this needs to happen fairly soon I think the press did
something today (I saw something on facebook!).

Nga mihi

Matt

Matt Prosser (He/Him)
Chief Executive Officer | Tumu Whakarae | Wellington City Council
E [email address] | W Wellington.govt.nz | |

From:
Beth Keightley
To:
Martin Rosevear; Amanda Sye; Sharon Parackal; Anna Calver
Cc:
Baz Kaufman; Ross Balfour
Subject:
RE: TQ reports
Date:
Wednesday, 15 October 2025 3:54:01 pm
Attachments:
image003.png
image006.jpg
image007.png
image001.png
image002.png
Thanks Martin

Jenny’s initial view (as is mine and Moana’s) is that we need to include the parking occupation data
in the report – including updated monitoring (which I acknowledge that we need to go and get). I
am speaking to her and Ross about this shortly and one of us will confirm asap

Ngā Mihi
Beth

Beth Keightley
Infrastructure & Delivery Group | Wellington City Council
E [email address] | W Wellington.govt.nz | s7(2)(a)
.
.

From: Martin Rosevear <[email address]>
Sent: Wednesday, 15 October 2025 2:27 pm
To: Beth Keightley <[email address]>; Amanda Sye <[email address]>;
Sharon Parackal <[email address]>; Anna Calver <[email address]>
Cc: Baz Kaufman <[email address]>
Subject: RE: TQ reports

Hi Beth

A fuller answer on parking occupancy.

We could have added the parking occupancy from pre-works results as a monitoring
baseline.

It wasn’t added for the following reasons:

1.  Unavailable new system occupancy
As discussed previously, the occupancy requires bespoke commissioning and wasn’t
available (no0r requested) in the original timeframe.

2.  Safety and throughput priorities
Policy on current car parks allocation is not likely to change. Angle parks were
removed due to safety concerns and travel throughput efficiency reasons. In my view
it is highly unlikely that that decision would be reversed on the basis that that
insufficient public car parks are impacting trade along that route. I.e. Capital Gateway
and some other merchants on that route provide private car parks for their customers.

3.  Car park monitoring
If a monitoring baseline is required to answer issues, then we can include a car-park
occupancy section pre-works, which is proposed to be a matrix of occupancy by time
of day (8 hours across the working day) and by Day of week. From memory the parks
were full at the start of the week and early in the day. For the rest of the time they had
low occupancy. But memory can play tricks …..

However the timeframe for settling this by tomorrow is cutting it a little fine.

I trust this answers this answers the question. If not please call: s7(2)(a)
.

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
  E [email address] | W Wellington.govt.nz |   |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Beth Keightley <[email address]>
Sent: Wednesday, 15 October 2025 1:42 pm
To: Amanda Sye <[email address]>; Sharon Parackal <[email address]>;
Anna Calver <[email address]>; Martin Rosevear <[email address]>
Cc: Baz Kaufman <[email address]>
Subject: RE: TQ reports

Thanks Amanda. I think that response also needs to cover my point about why we have decided not
to get a survey done (I assume this is because it is an interim report), and what this means for
creating a baseline. These will be issues picked up by residents in my view

Ngā Mihi
Beth

Beth Keightley
Infrastructure & Delivery Group | Wellington City Council
E [email address] | W Wellington.govt.nz | s7(2)(a)
.
.

From: Amanda Sye <[email address]>
Sent: Wednesday, 15 October 2025 1:36 pm
To: Sharon Parackal <[email address]>; Beth Keightley
<[email address]>; Anna Calver <[email address]>; Martin Rosevear
<[email address]>
Cc: Baz Kaufman <[email address]>
Subject: RE: TQ reports

Kia ora koutou, I’ll work with Martin on this…

Note there was a typo in this section which explains the discrepancy you refer to below, Beth:

Parking space utilisation no longer reported
Parking space utilisation was routinely reported by the historic ‘pay by space’ system
which has been replaced by ‘pay by registration plate’ which does not routinely report
occupancy. Parking occupancy surveys can be commissioned but they were not
available for this report.

One other key point to note is that the change from angle parking to parallel parking was in
response to an NZTA audit that recommended their removal.

Ngā mihi
Amanda

Amanda Sye
City Reviatlisation I Strategic Communications | Wellington City Council
E [email address] | W Wellington.govt.nz

From: Sharon Parackal <[email address]>
Sent: Wednesday, October 15, 2025 12:04 PM
To: Beth Keightley <[email address]>; Anna Calver <[email address]>;
Amanda Sye <[email address]>; Martin Rosevear <[email address]>
Cc: Baz Kaufman <[email address]>
Subject: Re: TQ reports

Thanks Beth. @Martin Rosevear are you able to provide comment on this feedback
and/or propose a redraft?

Thanks
Sharon

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From: Beth Keightley <[email address]>
Sent: Wednesday, October 15, 2025 11:25:49 AM
To: Anna Calver <[email address]>; Amanda Sye <[email address]>; Sharon
Parackal <[email address]>
Cc: Baz Kaufman <[email address]>
Subject: RE: TQ reports

Kia ora koutou

My main question re: TQ report is around point 4 on Page 6 – re: parking data. This is an issue of
high sensitivity to the businesses in this area.

The statements seem to conflict ie we say in the heading that the data is no longer reported but in
the body that we routinely report occupancy.

Who made the decision not to obtain parking data and why?

Will parking data be obtained for future full (not interim) reports?

If so – how is that consistent with the fact we’re using this report as a baseline

I’d suggest that this para needs to be redrafted

Ngā Mihi
Beth

Beth Keightley

Infrastructure & Delivery Group | Wellington City Council
E [email address] | W Wellington.govt.nz | s7(2)(a)
.
.

From: Beth Keightley
Sent: Wednesday, 15 October 2025 10:36 am
To: Anna Calver <[email address]>; Amanda Sye <[email address]>; Sharon
Parackal <[email address]>
Cc: Baz Kaufman <[email address]>
Subject: RE: TQ reports

For the TQ sign off – this is sitting with Jenny still – I am meeting Jenny and Ross this afternoon to
go through

Ngā Mihi
Beth

Beth Keightley
Infrastructure & Delivery Group | Wellington City Council
E [email address] | W Wellington.govt.nz | s7(2)(a)
.
.

From: Anna Calver <[email address]>
Sent: Wednesday, 15 October 2025 10:25 am
To: Amanda Sye <[email address]>; Sharon Parackal <[email address]>
Cc: Beth Keightley <[email address]>; Baz Kaufman <[email address]>
Subject: Re: TQ reports

Thanks Amanda.

Changing Lanes is all good with me. I believe Beth is giving the sign off on the TQ report on
behalf of Jenny.

I just have one question in the TQ spend appendix for Martin (which I've sent him) as can't see
the CBD benchmark line marked on the graph (and therefore how TQ compares to it).

We're still on track to publish tomorrow. There is also a meeting that is going to be planned
with TQ businesses.

Anna
From: Amanda Sye <[email address]>
Sent: Monday, October 13, 2025 4:53 PM
To: Sharon Parackal <[email address]>; Anna Calver <[email address]>
Subject: TQ reports

Kia ora Sharon & Anna,

Here are the two updated reports – I’ve worked with Martin to simplify them and ensure
consistency but it’s been a bit of a rush job given the tight timeframe so let me know if you
want me to do any further edits/re-writes.
ChangingLanes_Report3_FINAL_Sept2025.docx

Thorndon Quay Evalaution - June 2025.docx (ignore the file name typo, that will get fixed
before it’s PDF’d and uploaded – I didn’t want to break Martin’s link as so many people have
access to it!)

The FAQs are still a work in progress, but we’ll get them finalised for your approval before
Thursday afternoon when the docs will be uploaded (after design has cast an eye over them
from a brand perspective).

Ngā mihi
Amanda

Amanda Sye
City Reviatlisation I Strategic Communications | Wellington City Council
E [email address] | W Wellington.govt.nz
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Beth Keightley
To:
Ross Balfour
Subject:
Fw: Car park occupancy at Thorndon Quay
Date:
Wednesday, 15 October 2025 4:20:38 pm
Attachments:
image001.png
image002.png
image003.jpg
image004.png
image005.png
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From: Kevin Black <[email address]>
Sent: Wednesday, October 15, 2025 2:14:15 PM
To: Martin Rosevear <[email address]>
Cc: Beth Keightley <[email address]>; Chapman Vili <[email address]>
Subject: RE: Car park occupancy at Thorndon Quay

Thanks Martin,

Let us assess and we will come back to ASAP.

I assume that you would want this to happen yesterday?

Kevin Black
Parking Services Manager | Customer & Community | Wellington City Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
Week beginning 13 October 2025
Mon
Tues
Wed
Thurs
Friday
WFH
Office
Office
Office
A/L

From: Martin Rosevear <[email address]>
Sent: Wednesday, 15 October 2025 2:01 pm
To: Kevin Black <[email address]>
Cc: Beth Keightley <[email address]>
Subject: Car park occupancy at Thorndon Quay

Hi Kevin

We are preparing a monitoring report on Thorndon Quay.

One of the issues arising is the comparison of occupancy pre and post works.

I have (somewhere …) the occupancy pre-works.

If an occupancy study was required at Thorndon Quay post-works (Woolstore to Capital
Gateway) to indicate occupancy by time of day and day of week, what is:

1.  Cost
2.  Time: i.e. how soon could it be done?
3.  Form of occupancy data provided?

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
  E [email address] | W Wellington.govt.nz |   |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Jenny Chetwynd
To:
Ross Balfour
Subject:
FW: Thorndon Quay Outcomes - meeting
Date:
Sunday, 19 October 2025 5:44:11 pm
Attachments:
image001.jpg
FYI

Jenny Chetwynd
Tātai Heke Waihanga | Chief Infrastructure Officer | Infrastructure and Delivery | Wellington City
Council
s7(2)(a)  E [email address] | W Wellington.govt.nz |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Councillor Diane Calvert <[email address]>
Sent: Sunday, 19 October 2025 5:43 pm
To: Councillor Nicola Young <[email address]>
Cc: Michelle Baker <[email address]>; Matt Prosser <[email address]>;
Jenny Chetwynd <[email address]>; Anna Calver <[email address]>
Subject: RE: Thorndon Quay Outcomes - meeting

Hi
I have checked with s7(2)(a)
and he would like two meetings.
1.  The first one being just the businesses and officers to discuss the draft report
and which I will also attend.
2.  A second follow up one with all interested elected members in which they can
be provided with a broader update and the outcome of meeting #1. This will be
on location on TQ.

s7(2)(a)  is away for the next couple of weeks so the meetings will be in November. Dates
to be scheduled

Cheers

Diane

Councillor Diane Calvert
Wellington City Council | Wharangi/Onslow-Western Ward

As a city councillor, I work flexible hours. I am sending this message now because this time suits me. I encourage you to
read, respond or action this at a time that best works for you.

P 029 971 8944 | E [email address]  | W  Wellington.govt.nz  | F dianecalvertnz | T  dianecalvertnz | W
dianecalvert.nz
The information contained in this email is privileged and confidential and intended for the addressee only.  If you are not the
intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error, you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Councillor Diane Calvert <[email address]>
Sent: Friday, 17 October 2025 9:56 am
To: Councillor Nicola Young <[email address]>
Cc: Michelle Baker <[email address]>; Matt Prosser <[email address]>;
Jenny Chetwynd <[email address]>; Anna Calver <[email address]>
Subject: RE: Thorndon Quay Outcomes - meeting

Hi
Just to follow up. The meeting flows on from previous meetings I have helped facilitate
with the Thorndon Collective representatives – first one was with Jenny, followed by a
meeting with Matt Prosser.  The key approach has been to improve the working
relationship between the local community and WCC officers. The specific meeting
about the report also follows on from action I have constructively taken to ensure that
any report is as comprehensive as possible.

The meeting to be arranged is a further extension of the relationship building and one
focused on the draft report.  I have agreed with officers and the Thorndon Collective
(through s7(2)(a)
)  that this is the appropriate next steps.

There have been several councillors interested in the progress (which to date has
been focused on relationship building so nothing concrete to report). Obviously with a
new council, there will need to be an update to all following the next meeting.

My preference is that the focus and the attendees of the meeting should be on the
businesses so as to allow them sufficient opportunity to share their views. There is
also limited space. However, I will check with s7(2)(a)
on his views.

Cheers

Diane

Councillor Diane Calvert
Wellington City Council | Wharangi/Onslow-Western Ward

As a city councillor, I work flexible hours. I am sending this message now because this time suits me. I encourage you to
read, respond or action this at a time that best works for you.

P 029 971 8944 | E [email address] | W Wellington.govt.nz | F dianecalvertnz | T dianecalvertnz | W
dianecalvert.nz
The information contained in this email is privileged and confidential and intended for the addressee only. If you are not the
intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error, you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Jenny Chetwynd <[email address]>
Sent: Thursday, 16 October 2025 4:09 pm
To: Councillor Nicola Young <[email address]>; Councillor Diane Calvert
<[email address]>; Anna Calver <[email address]>
Cc: Michelle Baker <[email address]>; Matt Prosser <[email address]>
Subject: RE: Thorndon Quay Outcomes - meeting

Kia ora Nicola

The meeting is being set up to discuss the interim Thorndon Quay outcomes report. It’s with
a group of business owners that Councillor Calvert convened for us – a group that was
convened about 6 months ago primarily as a relationship touch point for me and those
business owners. This will be the second time it has met. In this instance, Anna Calver will
also attend, and I will take the opportunity to introduce them to our new Transport Manager.

I will leave you to discuss your attendance with Diane. Please let me know what you decide,
and I can forward all the necessary material and invitations.

Kindest regards
Jenny

Jenny Chetwynd
Tātai Heke Waihanga | Chief Infrastructure Officer | Infrastructure and Delivery | Wellington City
Council
s7(2)(a)
[email address] | W Wellington.govt.nz |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Councillor Nicola Young <[email address]>

Sent: Thursday, 16 October 2025 3:46 pm
To: Jenny Chetwynd <[email address]>
Cc: Michelle Baker <[email address]>
Subject: Thorndon Quay Outcomes - meeting

Hello Jenny
I’m told (by some of the affected Thorndon business owners) that a meeting is
planned prior to the release of this report. As one of the local ward councillors
involved in this long-running debacle, it is essential I attend this meeting.

Please send me the details, once it is organised.

Thanks, Nicola

From:
Martin Rosevear
To:
Ross Balfour
Subject:
Thorndon Quay DRFAT report
Date:
Friday, 31 October 2025 9:20:20 am
Attachments:
image003.jpg
image001.png
image002.png
Hi Ross

See early DRAFT of the parking analysis contained in Appendix 3 and statistical background in
4 (still being worked on). Thorndon Quay parking monitoring.docx

Parking will be included as an additional item in the report.

I am working toward a Nov 5th deliverable to you assuming that Kevin’s data arrives.

Please be aware that this is a very early DRAFT to respond to your email and my management
(Baz) has not yet commented on this.

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

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Thanks  o   ou  t me on  he phone th s mo n ng Ma t n

As discus ed  I have now been able to check in w th the  esponsib e Se v ce Manage   o   his wo k  Chapman  who has been on- oad unde aking these su vey d ves  oday

I can con i m  hat  a k ng w ll ha e  he su vey data  eady by 7 Novembe  wh ch I unde stand was  he  ime ame ag eed to ea e

Un o tunate y  ou  d iv ng o  the su vey  outes has be n  mpac ed by the  ec nt seve e weathe  as well as not want ng  o do mon to ing on  abou  we kend  Ou   eams have been ou  o e  the we kend and today to complete  he  uns

I  ei he  o  you h ve any ques ions o  conce ns p ease  eel  ee to get in touch  I am happy to jump on a  eam s call  his a e noon i  n ed be

K nd  ega ds

Josh Logan
Bus ness Adv so   a king | COO- a ki g Se v ces | We in ton Ci y C unc l

E  shua ogan@w c g vt nz | W W l i gton govt z |   |
W d
d
W

The  n o mat on  on a ned  n  h s ema l  s p i i e ed and  on den al  nd  nt nd d  o  t e  dd es ee o ly
I  you a e n t t e i t nded  ec p e t  you a e a ked  o  e pe t  hat  on de t a ty a d not  i c o e  c py o  m ke u e o   ts  on en s
I   ce ved  n e o  y u a e a ked  o de t oy  h s ema l  nd c nt ct  he s nde   mm d a e y  Y u  a s s an e  s a p ec a ed

om  Ma t n Rosevea  <Ma t n Ro evea @w c ovt nz>
Sent   day  31 Oct be  2025  1 28 am
To   oshua  ogan <J shua ogan@w c go t nz>
Cc   oe Hew tt < oe Hew tt@wcc govt nz>  B z K u man < az au man@wcc govt n >  Ross Bal ou  <Ro s Bal ou @w c g vt nz>
Sub ect  RE  Tho ndon Quay mon to ing da a

Hi Joshua

l ase  alk to Ross on p io i ies and t me ames

We a e wo k ng to a  ina is d p oduct by  he 5  o  No embe  and could only  nclude the hi to c data i  ava abi i y o   u ent da a  akes th e weeks to del ve


Ma t n Ro evea ic ocus) Res a ch & E alu ton | St ate y  olcy & R sea h | Welngon C y Coun il
E ma in sevea @wcc govt nz | W We l ng on ovt nz |   |
T e in o ma on co t i ed  n  h s em i  is p v eged  nd con d n i l and  n e ded  o   he add ss e  n y
s7(2
I   ou a e  ot  he  n en ed  c p ent  y u a e  sk d to  es ec  th t c n id n i l y and n t d s l se  copy o  make  se o   s co t n s
I   ec i ed  n e o   ou a e as ed  o  es oy t is  ma l and  on a t t e se de   mmed a e y  You  ass ta ce  s app e i t d

om   oshua  ogan <
>
Sent   day  31 Oct be  2025  1 23 am
To  Ma in Rosev a  <
>
Cc   oe Hew tt < oe Hew tt@wcc govt nz>  B z K u man < az au man@wcc govt n >  Ross Bal ou  <Ro s Bal ou @w c g vt nz>
Sub ect  RE  Tho ndon Quay mon to ing da a

Hi Ma t n

Un o tunate y it w ll not be poss ble to have the data by the end o   he day  oday  Th s  s because ou   R d ves have been  mpac ed by  ast we k s seve e weathe  e ent as we l as not wan ing to do the mon to ng du ng  he  abou  Day  ong weekend  We ve a so had key sta  away  ick

As I unde s and  t  we a e st l  wo king towa ds  he ag eed  ime ame o  th ee weeks and I ll get ba k  n  ouch w th you on Monday w th a mo e substan i e upda e

l ase  eel  ee to give me ca l i  you d l ke to discuss

Chee s

Jo h Logan
Bus ness Adv so   a ing | COO- a ing Se vi es   We ing on Ci y Co nc l
E  o hua ogan@wcc go t nz | W We in ton govt nz |   |
W d
d
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W
The  n o m t on  on a ned  n t is  ma l  s p i i e ed and  on i en al  nd i t nded  o   he  dd es ee on y
I  you a e no  t e in e ded  ec p e t  you a e as ed  o  e pe t  hat  on den a i y a d not  i c ose  c py o  ma e use o   ts  on en s
I   e e ved  n e o  you a e a ked  o de t oy  h s ema l  nd co t ct  he s nde  imme i t ly  You  a s s ance  s a p c a ed

om  Ma t n Rosevea  <Ma t n Ro evea @wcc ovt nz>
Sent   day  31 Oct be  2025  0 01 am
To   oshua  ogan
>
Cc   oe Hew tt < oe Hew tt@wcc govt nz>  B z K u man < az au man@wcc govt n >  Ross Bal ou  <Ro s Bal ou @w c g vt nz>
Sub ect   ho ndon Quay mon to ing da a

Hi Josh

t is becom ng u gent  hat we  na ise the Tho ndon Quay moni o ng da a

s  t p ac ical  o  th s data be a ai able by close o  play  oday?


Ma t n Ro evea
Sn  Adv  Economic  ocus) Res a ch & E alu t on | St ate y   ol cy & R sea h | We l ng on C y Coun il
E ma in sevea @wcc govt nz | W We l ng on ovt nz |   |
T e in o ma on co t i ed  n  h s em i  is p v eged  nd con d n i l and  n e ded  o   he add ss e  n y
s7(2
I   ou a e  ot  he  n en ed  c p ent  y u a e  sk d to  es ec  th t c n id n i l y and n t d s l se  copy o  make  se o   s co t n s
I   ec i ed  n e o   ou a e as ed  o  es oy t is  ma l and  on a t t e se de   mmed a e y  You  ass ta ce  s app e i t d

From:
Kevin Black
To:
Ross Balfour; Joe Hewitt; Vida Christeller; Baz Kaufman; Sharon Parackal; Michael Duindam
Cc:
Beth Keightley; Anna Tasker; Martin Rosevear; Amanda Sye; Chapman Vili; Paul Barker
Subject:
RE: TQ - Interim Thorndon Quay Outcomes Assessment
Date:
Tuesday, 4 November 2025 7:22:54 am
Attachments:
image001.png
image002.png
image003.jpg
image004.png
Morning all,
My apologies, but I have been on leave. I understand that Josh from my team has dealt with
this enquiry, and all information will be provided by the 7th of November as originally agreed.
Thanks
Kevin Black
Parking Services Manager | Customer & Community | Wellington City Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
Week beginning 27 October 2025
Mon
Tues
Wed
Thurs
Friday
P/H
Office
Office
Office
A/L
From: Ross Balfour <[email address]>
Sent: Friday, 31 October 2025 7:58 am
To: Joe Hewitt <[email address]>; Vida Christeller <[email address]>; Kevin
Black <[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>; Michael Duindam <[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>; Paul Barker <[email address]>
Subject: Re: TQ - Interim Thorndon Quay Outcomes Assessment
Morena All,
Can I please have an update re the parking assessment and report? Jenny and I are
programmed to meet the businesses on 13 November .

Thanks

Ross

Ross Balfour | Manager Transport Infrastructure and Operations | Wellington City Council
s7(2)(a)
| E [email address] | W Wellington.govt.nz |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From: Joe Hewitt <[email address]>
Sent: Monday, 20 October 2025 08:07
To: Vida Christeller <[email address]>; Kevin Black <[email address]>; Ross
Balfour <[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>; Michael Duindam <[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>; Paul Barker <[email address]>
Subject: RE: TQ - Interim Thorndon Quay Outcomes Assessment

Will do

From: Vida Christeller <[email address]>
Sent: Monday, 20 October 2025 8:01 am
To: Joe Hewitt <[email address]>; Kevin Black <[email address]>; Ross Balfour
<[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>; Michael Duindam <[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>; Paul Barker <[email address]>
Subject: Re: TQ - Interim Thorndon Quay Outcomes Assessment

I suggest you come to the parking board meeting @Joe Hewitt and let's discuss there.
I'll forward the invite now.

Get Outlook for Android
From: Joe Hewitt <[email address]>
Sent: Monday, October 20, 2025 7:57:58 AM
To: Kevin Black <[email address]>; Vida Christeller <[email address]>; Ross
Balfour <[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>; Michael Duindam <[email address]>

Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>; Paul Barker <[email address]>
Subject: RE: TQ - Interim Thorndon Quay Outcomes Assessment

I think six-days is the minimum sampling that will give us a new ‘after’ baseline. I’d be
happier if we did half hourly observations between 10am and 2am, as that’s when
the peak demand is likely to be seen.

I don’t think my team did any Glenmore Street parking analysis, at least not yet.

Cheers, Joe

From: Kevin Black <[email address]>
Sent: Monday, 20 October 2025 7:46 am
To: Vida Christeller <[email address]>; Ross Balfour <[email address]>; Joe
Hewitt <[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>; Michael Duindam <[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>; Paul Barker <[email address]>
Subject: RE: TQ - Interim Thorndon Quay Outcomes Assessment

It is more than we did for Glenmore, but I think this warrants it

Kevin Black
Parking Services Manager | Customer & Community | Wellington City Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
Week beginning 13 October 2025
Mon
Tues
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Thurs
Friday
WFH
Office
Office
Office
A/L

From: Vida Christeller <[email address]>
Sent: Monday, 20 October 2025 7:45 am
To: Kevin Black <[email address]>; Ross Balfour <[email address]>; Joe Hewitt
<[email address]>; Baz Kaufman <[email address]>; Sharon Parackal

<[email address]>; Michael Duindam <[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>; Paul Barker <[email address]>
Subject: Re: TQ - Interim Thorndon Quay Outcomes Assessment

Thanks Kevin, I think this sounds good. @Joe Hewitt - do you agree this will create
enough credible data points? My understanding is it is akin to our Glenmore data
gather.

@Ross Balfour, I suggest that @Joe Hewitt and team do the same analysis, create the
same graphs / summary write up etc. to gain the emerging insights so it is consistent
with what was done for Glenmore St.

Our parking board is meeting today, so we can perhaps discuss if required.

Vida

Get Outlook for Android
From: Kevin Black <[email address]>
Sent: Monday, October 20, 2025 7:14:09 AM
To: Ross Balfour <[email address]>; Vida Christeller <[email address]>; Joe
Hewitt <[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>;
Chapman Vili <[email address]>
Subject: RE: TQ - Interim Thorndon Quay Outcomes Assessment

Morning,

Just so we are all clear and nobody gets the wrong message in terms of timing.

We will be conducting a six-day survey for Thorndon Quay, including one Saturday.
Collecting the data through hourly passes. The survey will run from 8:00 AM to 6:00 PM
each day.

Start Date: Monday, 20 October 2025
End Date: Friday, 7 November 2025
Survey Days: 6 (including one Saturday)

This timeline includes a buffer for the data cleaning process, but there is some work
involved in making sure the data is ready for use. The 7 November date is the last
possible day that we will get the data to you al, but we will endeavour to get it to you

ASAP.

Thanks

Kevin Black
Parking Services Manager | Customer & Community | Wellington City Council
s7(2)(a)
[email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
Week beginning 13 October 2025
Mon
Tues
Wed
Thurs
Friday
WFH
Office
Office
Office
A/L

From: Ross Balfour <[email address]>
Sent: Friday, 17 October 2025 12:03 pm
To: Vida Christeller <[email address]>; Joe Hewitt <[email address]>; Kevin
Black <[email address]>; Baz Kaufman <[email address]>; Sharon Parackal
<[email address]>
Cc: Beth Keightley <[email address]>; Anna Tasker <[email address]>;
Martin Rosevear <[email address]>; Amanda Sye <[email address]>
Subject: TQ - Interim Thorndon Quay Outcomes Assessment

Afternoon All,

Confirming recent discussions:
The decision has been made to hold both reports till parking information can be
included
Car park occupancy MUST be added to the Interim Thorndon Quay Outcomes
Assessment
Assessment is to follow process used for recent the Glenmore assessment
Data to be collected next week
Section to be added to the report 'emerging parking insight' or similar

An offer to have a meet and greet has been extended to local businesses TBC, issuing of the
reports will follow this meeting.

Happy to discuss.

From:
Martin Rosevear
To:
Ross Balfour
Cc:
Baz Kaufman
Subject:
DRAFT Thorndon Quay
Date:
Wednesday, 5 November 2025 5:07:26 pm
Attachments:
image001.png
image004.jpg
image005.png
image006.png
Ross/Baz

See following DRAFT Thorndon Quay evaluation.

There is little time for major changes after parking monitoring is included (by the 7th) for
release by 11th. Hence any substantive changes should be done now.

Report includes an INTERIM analysis of historic parking spaces PLUS dummy monitoring
data.
Thorndon Quay Evalaution - June 2025.docx

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

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Hi Joshua

e e ab y we would l ke the pa k ng spa e occupancy to be  epo ed sepa at ly as

  oad ng  one
2
0
3   30
4
20

Th s wou d p ovide data  o   he t anspo t people to  ea loca e that space i   xpe ence  ndic tes it cou d be bet e  used elsewhe e

s  hat p ac ica ?

Ma t n Ro evea
Sn  Adv  Economic  ocus) Res a ch & E alu t on | St ate y   ol cy & R sea h | We l ng on C y Coun il
E ma in sevea @wcc govt nz | W We l ng on ovt nz |   |
T e in o ma on co t i ed  n  h s em i  is p v eged  nd con d n i l and  n e ded  o   he add ss e  n y
s7(2
I   ou a e  ot  he  n en ed  c p ent  y u a e  sk d to  es ec  th t c n id n i l y and n t d s l se  copy o  make  se o   s co t n s
I   ec i ed  n e o   ou a e as ed  o  es oy t is  ma l and  on a t t e se de   mmed a e y  You  ass ta ce  s app e i t d

om   oshua  ogan <Jo hua ogan@wcc go t nz>
Sent  Wedne day  5 Novembe  2025  2 31 pm
To  Ma in Rosev a  <Ma t n Ro evea @wcc govt nz>  Ro s Bal ou  <Ross Bal ou @wcc govt n >
Cc  K vin B ack <Kev n B ac @wcc govt nz>  Ch pman V li <Ch pman V l @wcc govt nz>
Sub ect  RE  Tho ndon Quay mon to ing da a

Hi Ma t n

I ve spoken w th ou  data people and we shou d be able  o p o ide it  n the  o mat that  ou ve  eques ed  nd by 7 Novembe

I  the goal  s  o compa e w th h sto cal sen o  d ta it s wo th poin ing out  hat senso s we e only  nsta led in o pa d t me l m ted pa k ng spaces  nc uding mob l ty spaces   o  n  i ht o  th s would you l ke us  o  nc ude o   emove occupancy  o   oading zones etc?

Chee s

Jo h Logan
Bus ness Adv so   a ing | COO- a ing Se vi es   We ing on Ci y Co nc l

E  o hua ogan@wcc go t nz | W We in ton govt nz |   |
W d
d
W

The  n o m t on  on a ned  n t is  ma l  s p i i e ed and  on i en al  nd i t nded  o   he  dd es ee on y
I  you a e no  t e in e ded  ec p e t  you a e as ed  o  e pe t  hat  on den a i y a d not  i c ose  c py o  ma e use o   ts  on en s
I   e e ved  n e o  you a e a ked  o de t oy  h s ema l  nd co t ct  he s nde  imme i t ly  You  a s s ance  s a p c a ed

om  Ma t n Rosevea  <Ma t n Ro evea @wcc ovt nz>
Sent  Monday  3 Nov mbe  2025 4 04 pm
To   oshua  ogan <J shua ogan@w c go t nz>  Ross B l ou  <Ross Bal ou @wcc govt nz>
Cc  K vin B ack <
>  Ch pman V li
>
Sub ect  RE  Tho ndon Quay mon to ing da a

Hi Joshua

I have spoken to Ross   To  et adequate  ev ew by those meet ng w th stakeho de s we would  ike the data as soon as p act cal

Howe e  i   hat is the 7  then  t al ows some  ime  adm t edly  the weekend  to inc ude  hat in the  epo t  o   inal  ev ew on the  0

t also means we need to ag ee on the  o mat o   hat data be o e  hen  ince the e w ll be l t le t me to  e wo k it

To compa e  o  he h sto ic data we need cu ent mon to ing data o anised by

  oca ion  Dav s to Tinako i
2   a ed ca  count  Ave age ca  coun s by hou   plus numbe  o  samples  n  he hou )
3   W ekday and weekend


Ma t n Ro evea ic ocus) Res a ch & E alu ton | St ate y  olcy & R sea h | Welngon C y Coun il
E ma in sevea @wcc govt nz | W We l ng on ovt nz |
T e i o ma n co t i ed  n  h s em i  is p v eged  nd con d n i l and  n e ded  o   he add ss e  n y
s7(2
I   ou a e  ot  he  n en ed  c p ent  y u a e  sk d to  es ec  th t c n id n i l y and n t d s l se  copy o  make  se o   s co t n s
I   ec i ed  n e o   ou a e as ed  o  es oy t is  ma l and  on a t t e se de   mmed a e y  You  ass ta ce  s app e i t d

om   oshua  ogan <Jo hua ogan@wcc go t nz>
Sent  Monday  3 Nov mbe  2025 2 57 pm
To  Ma in Rosev a  <Ma t n Ro evea @wcc govt nz>  Ro s Bal ou  <Ross Bal ou @wcc govt n >
Cc  K vin B ack <
>  Ch pman V li
>
Sub ect  RE  Tho ndon Quay mon to ing da a

Thanks  o   ou  t me on  he phone th s mo n ng Ma t n

As discus ed  I have now been able to check in w th the  esponsib e Se v ce Manage   o   his wo k  Chapman  who has been on- oad unde aking these su vey d ves  oday

I can con i m  hat  a k ng w ll ha e  he su vey data  eady by 7 Novembe  wh ch I unde stand was  he  ime ame ag eed to ea e

Un o tunate y  ou  d iv ng o  the su vey  outes has be n  mpac ed by the  ec nt seve e weathe  as well as not want ng  o do mon to ing on  abou  we kend  Ou   eams have been ou  o e  the we kend and today to complete  he  uns

I  ei he  o  you h ve any ques ions o  conce ns p ease  eel  ee to get in touch  I am happy to jump on a  eam s call  his a e noon i  n ed be

K nd  ega ds

Jo h Logan
Bus ness Adv so   a ing | COO- a ing Se vi es   We ing on Ci y Co nc l

E  o hua ogan@wcc go t nz | W We in ton govt nz     |
W d
d
W

The  n o m t on  on a ned  n t is  ma l  s p i i e ed and  on i en al  nd i t nded  o   he  dd es ee on y
I  you a e no  t e in e ded  ec p e t  you a e as ed  o  e pe t  hat  on den a i y a d not  i c ose  c py o  ma e use o   ts  on en s
I   e e ved  n e o  you a e a ked  o de t oy  h s ema l  nd co t ct  he s nde  imme i t ly  You  a s s ance  s a p c a ed

om  Ma t n Rosevea  <Ma t n Ro evea @wcc ovt nz>
Sent   day  31 Oct be  2025  1 28 am
To   oshua  ogan <J shua ogan@w c go t nz>
Cc   oe Hew tt < oe Hew tt@wcc govt nz>  B z K u man < az au man@wcc govt n >  Ross Bal ou  <Ro s Bal ou @w c g vt nz>
Sub ect  RE  Tho ndon Quay mon to ing da a

Hi Joshua

l ase  alk to Ross on p io i ies and t me ames

We a e wo k ng to a  ina is d p oduct by  he 5  o  No embe  and could only  nclude the hi to c data i  ava abi i y o   u ent da a  akes th e weeks to del ve


Ma t n Ro evea
Sn  Adv  Economic  ocus) Res a ch & E alu t on | St ate y   ol cy & R sea h | We l ng on C y Coun il
E
| W
|
T e i o ma n co t i ed  n  h s em i  is p v eged  nd con d n i l and  n e ded  o   he add ss e  n y
s7(2
I   ou a e  ot  he  n en ed  c p ent  y u a e  sk d to  es ec  th t c n id n i l y and n t d s l se  copy o  make  se o   s co t n s
I   ec i ed  n e o   ou a e as ed  o  es oy t is  ma l and  on a t t e se de   mmed a e y  You  ass ta ce  s app e i t d

om   oshua  ogan <Jo hua ogan@wcc go t nz>
Sent   day  31 Oct be  2025  1 23 am
To  Ma in Rosev a  <Ma t n Ro evea @wcc govt nz>
Cc   oe Hew tt
>  B z K u man
>  Ross Bal ou
>
Sub ect  RE  Tho ndon Quay mon to ing da a

Hi Ma t n

Un o tunate y it w ll not be poss ble to have the data by the end o   he day  oday  Th s  s because ou   R d ves have been  mpac ed by  ast we k s seve e weathe  e ent as we l as not wan ing to do the mon to ng du ng  he  abou  Day  ong weekend  We ve a so had key sta  away  ick

As I unde s and  t  we a e st l  wo king towa ds  he ag eed  ime ame o  th ee weeks and I ll get ba k  n  ouch w th you on Monday w th a mo e substan i e upda e

l ase  eel  ee to give me ca l i  you d l ke to discuss

Chee s

Jo h Logan
Bus ness Adv so   a ing | COO- a ing Se vi es   We ing on Ci y Co nc l
E  o hua ogan@wcc go t nz | W We in ton govt nz     |
W d
d
W
W
The  n o m t on  on a ned  n t is  ma l  s p i i e ed and  on i en al  nd i t nded  o   he  dd es ee on y
I  you a e no  t e in e ded  ec p e t  you a e as ed  o  e pe t  hat  on den a i y a d not  i c ose  c py o  ma e use o   ts  on en s
I   e e ved  n e o  you a e a ked  o de t oy  h s ema l  nd co t ct  he s nde  imme i t ly  You  a s s ance  s a p c a ed

om  Ma t n Rosevea  <Ma t n Ro evea @wcc ovt nz>
Sent   day  31 Oct be  2025  0 01 am
To   oshua  ogan <J shua ogan@w c go t nz>
Cc   oe Hew tt < oe Hew tt@wcc govt nz>  B z K u man < az au man@wcc govt n >  Ross Bal ou  <Ro s Bal ou @w c g vt nz>
Sub ect   ho ndon Quay mon to ing da a

Hi Josh

t is becom ng u gent  hat we  na ise the Tho ndon Quay moni o ng da a

s  t p ac ical  o  th s data be a ai able by close o  play  oday?


Ma t n Ro evea
Sn  Adv  Economic  ocus) Res a ch & E alu t on | St ate y   ol cy & R sea h | We l ng on C y Coun il
E ma in sevea @wcc govt nz | W We l ng on ovt nz |
T e in o ma on co t i ed  n  h s em i  is p v eged  nd con d n i l and  n e ded  o   he add ss e  n y
s7(2
I   ou a e  ot  he  n en ed  c p ent  y u a e  sk d to  es ec  th t c n id n i l y and n t d s l se  copy o  make  se o   s co t n s
I   ec i ed  n e o   ou a e as ed  o  es oy t is  ma l and  on a t t e se de   mmed a e y  You  ass ta ce  s app e i t d

From:
Martin Rosevear
To:
Ross Balfour
Subject:
TQ parking spaces
Date:
Friday, 7 November 2025 9:07:29 am
Attachments:
image001.png
image002.png
image003.png
image006.jpg
image004.png
image005.png
Ross

Revised parking space section with current data. Full report:   Thorndon Quay Evalaution -
June 2025.docx

We should talk through what you want in the Exec Summary and monitoring commitment that
gives us wriggle room (i.e. every 12 months as needed ….).

Public parking space use
Investment objective
The reallocation of parking spaces along Thorndon Quay was intended to improve safety, to
improve accessibility for active modes (cycling and walking) and improve access and the throughput
of public transport.
Background
The following table represents the change in public parking spaces along the northern section of
Thorndon Quay (from Davis Street to Tinakori Road), since this section was the subject of extensive
works. The Capital Quay section is excluded since the occupancy of those public car parks is
influenced by private car parks in the area and is subject to demand from non-precinct users due to
its proximity to the central city.
Timeframe
Public car parks
Pre-works (2020)
239
Angle parks to parallel (2021)
147
Post-works  (2025)
91

As observed, the number of parking spaces has been reduced from pre to post works by 150 parks.
The designation of these parks has also changed. Pre-works there were 47 long-stay parks
(120mins+) plus 192 parks for short and medium term visits  (10-90mins). Post-works there are no
long-stay parks and a mixture of short and medium stay parks (P10, P30, P120):
Parking
Parks supplied
designation
(2025)
P10
20
P30
30
P120
41
Long-stay
0

Therefore, not only has the total number of parks been reduced, but their accessibility has changed
to target the medium-stay customers of local merchants, as opposed to workers or others with
longer-stay needs.
As a result of changes to the road layout, stakeholders have raised concerns about the possible

ensure users comply with the rules and to encourage behaviour changes so that stays are
consistent with the parking designations. Further work may be needed to adjust the mix of
park designations (P10, P230 and P120) so they are aligned to need.

Summary
Pre-works there were 239 public parking spaces along the northern section of Thorndon Quay,
which were 50% utilised on average.  To improve safety, access for pedestrians/cyclists and better
public transport throughput, 92 were removed in 2021 and by 2025 a further 56 parks were removed
to leave the current inventory of 91 public car parks across P10, P30 and P120 designations.
The historic peak demand was an average of 124 parked cars (Sep/Oct 2020). However
approximately 45 of those users were long-stayers who parked longer than 120mins.  There are no
long-stay parks in the 2025 parking space designations and long-stay users now need to park
elsewhere or use an alternative transport mode. The removal of long-stay users is designed to free up
space so that the short to medium stay users (an average of 80 at the historic peak) are better able to
manage their needs with the 91 car parks currently supplied.
Parking demand was measured over two weeks in late October 2025 and indicates the peak demand
is at 70% of the total parks. This is less than the internationally accepted ‘trigger’ point when
demand regularly exceeds 85% of capacity at which policy interventions are considered to control
demand.  However there is a suggestion that the peak demand for shorter stay users has flattened and
shifted toward the afternoon. That could indicate a constraint in parking availability during the peak,
and further work is needed to ensure the mix of P120 and shorter-stay designation meets need.
Parking enforcement is active in Thorndon Quay in response to stakeholder concerns. The
occupancy monitoring will further inform the parking management at Thorndon Quay and it is
proposed to re-visit this report in 12 months’ time.

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
[email address] | W Wellington.govt.nz |   |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Martin Rosevear
To:
Kevin Black
Cc:
Cat Gilmour-Hay; Ross Balfour
Subject:
Occupancy data
Date:
Monday, 10 November 2025 9:42:51 am
Attachments:
image003.jpg
image001.png
image002.png
Hi Kevin

Many thanks to everyone who contributed to getting the occupancy data at Thorndon Quay
sorted by Thurs/Fri.

The report has been completed (for now) and we await its outcome.

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Amanda Sye
To:
Ross Balfour
Subject:
TQ reports - final versions & publication
Date:
Tuesday, 11 November 2025 3:19:44 pm
Attachments:
image001.jpg
image002.png
Kia ora Ross

I’m planning to do a final comms review of the   TQ baseline monitoring report tomorrow,
then I’ll make a clean copy, rename the doc as final and have it ready for sharing/uploading.
Does that work for you?

My plan is to publish this evaluation and the two other TQ-related reports (  Changing lanes
3 and the latest   safety audit) early next week, following the hui with business owners etc
on Thursday. That’s what’s been discussed/agreed with Sharon and Anna Calver – does that
work for you and Jenny?

FYI there are no proactive comms planned about these reports, but   FAQs are being
developed for the media/social media teams etc to use if/when needed.

Ngā mihi
Amanda

Amanda Sye
City Reviatlisation I Strategic Communications | Wellington City Council
E [email address] | W Wellington.govt.nz
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Rebecca Adams
To:
Ross Balfour; Jenny Chetwynd
Subject:
TQ Background Doc for Thurs
Date:
Tuesday, 11 November 2025 9:53:13 am
Attachments:
image001.png
2025_11_13 TQ Relationship Meeting.docx

Kia Ora,

For Thursday’s TQ meeting, a briefing note.

I expect it’s much more than you need in terms of project background Ross, but
didn’t want to leave you high and dry. Key messages from the report, key info from the
project. Quick explanation of attendees. I talked to Anna C and she had nothing she
needed from us or wanted to include here.

If you do have particular areas of interest, let me know. I have a mountain of TQ info.

PS
If I add this to the invite in the diaries it will go to all attendees, so thought better of it.

R

Rebecca Adams (She/Her)
Chief Advisor to the Chief Infrastructure Officer
Wellington City Council
E @[email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is
appreciated.

From:
Amanda Sye
To:
Ross Balfour
Cc:
Rebecca Adams; Martin Rosevear
Subject:
RE: TQ reports - final versions & publication
Date:
Thursday, 13 November 2025 8:36:51 am
Attachments:
image002.png
image003.jpg
Mōrena Ross, not sure what time your hui is with the TQ business owners etc today so
here’s a link to the ‘clean’ version in case you need it sooner rather than later:

2025-11-12_Thorndon Quay Baseline Monitoring Report_FINAL.docx

There’s just one comment that needs to be addressed on p39 (I’ve tagged Martin into this)
and then deleted, and I’ve also asked Martin to double-check car park numbers on p27
(currently highlighted in yellow) as the maths isn’t quite making sense to me (but that might
just be me!)

Once those two sections are reviewed the comments/highlights can be removed and
you/Rebecca can create a PDF for printing/sharing.

I’ve asked our design team to take one last look at the doc from a layout perspective, and
once they’ve done any final necessary tweaks it will be ready for publication online next
week.

Also FYI I’ll share the report and FAQs with our media/social media teams so they have the
key info on hand if/when they are contacted – they’ll no doubt be in touch with you if that
happens.

Let me know if you need anything further from me, otherwise good luck with the meeting!

Kia pai te rā
Amanda

From: Ross Balfour <[email address]>
Sent: Tuesday, November 11, 2025 4:26 PM
To: Amanda Sye <[email address]>
Cc: Rebecca Adams [email address].nzō
Subject: Re: TQ reports - final versions & publication

Afternoon Amanda,

Re the below, that is my understanding of the plan therefore don't have any concerns.

Thanks

Ross

From: Amanda Sye <[email address]>
Sent: Tuesday, November 11, 2025 15:19
To: Ross Balfour <[email address]>
Subject: TQ reports - final versions & publication

Kia ora Ross

I’m planning to do a final comms review of the   TQ baseline monitoring report tomorrow,  then
I’ll make a clean copy, rename the doc as final and have it ready for sharing/uploading. Does that
work for you?

My plan is to publish this evaluation and the two other TQ-related reports (  Changing lanes
3 and the latest   safety audit) early next week, following the hui with business owners etc on
Thursday. That’s what’s been discussed/agreed with Sharon and Anna Calver – does that work for
you and Jenny?

FYI there are no proactive comms planned about these reports, but   FAQs are being developed
for the media/social media teams etc to use if/when needed.

Ngā mihi
Amanda

Amanda Sye
City Reviatlisation I Strategic Communications | Wellington City Council
E [email address] | W Wellington.govt.nz
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

From:
Anna Calver
To:
Martin Rosevear
Cc:
Ross Balfour
Subject:
Re: TQ meeting agenda notes
Date:
Thursday, 13 November 2025 10:10:40 am
Attachments:
image003.jpg
image004.png
image005.png
Thanks Martin - much appreciated. Have you seen that Brown Copeland report?
I haven't...
From: Martin Rosevear <[email address]>
Sent: Thursday, November 13, 2025 10:03 AM
To: Anna Calver <[email address]>
Cc: Ross Balfour <[email address]>
Subject: TQ meeting agenda notes
Hi Anna

Initial and very rough comments. If could be more helpful, please call.

Some meaty comments from s7(2)(a) My response in YELLOW:

1.  Safety: - We have had one serious incident outside Co Kids. There is some evidence
that vehicles are using the cycle lane for loading unloading. There is some evidence
that motorists are having “near misses” as they cross the accessways.
The formal analysis uses serious crash reports loaded into NZTA’s CASS. Our
understanding is those incidents have to reach a fairly high threshold involving
hospitalisation and/or a police call-out. That ensures the data in CASS used for
decision making is comparable across time and place. BUT the system is slow to
react to emerging risk and changes to road layouts rely on users adjusting their
behaviours to the new circumstances. I understand Council has a process to assess
new and emerging risks BUT they will be prioritised relative to other risks in the
network.

In the absence of CASS data it would be challenging to measure those ‘assessed’
risks on a PRE and POST basis.
Have the authors of the review surveyed local business and property owners to
see what concerns they have?
No survey has been performed.

2.  Performance:- Apart from safety improvements the business case projected the
following 3 principal outcomes: -
An additional 450 cyclists (c.f cycle trips) would use the cycle lane each day. (ie 1

requirement for such a report as Thorndon Quay is only a commercial location of
“secondary importance:” unlike Golden Mile which is an area of primary commercial
importance (for which an economic impact report was completed).
However a 3rd party has provided a draft assessment that was carried out by Brown
Copeland & Co.(see attached). Thorndon Quay properties have always been included
in the K1 billing area – the same as Golden Mile and the Te Aro Basin. If we are only an
area of secondary importance, then TQ properties should be included in the T1C
billing area (as Hutt Road properties are.
If TQ properties are only of secondary commercial importance, will Officers
support an application to move TQ properties from the K1 to the T1C billing area?
If not, will they agree to assure adequate car parks for TQ businesses?
Arguments (as I see it):
1.  TQ high-end retailers (homeware merchants at the Woolstore and at Capital
Gateway)  arguably benefit from proximity to the CBD. Therefore CBD rates
apply.
2.  Trade related merchants arguably do not benefit CBD  proximity. Their needs
are arguably comparable to services provided at Hutt Road and suburban
precincts. Therefore lesser rates apply.
3.  TQ  property owners (and their tenants) ‘arguably’ ‘benefited’  the pedestrian
realm upgrade to be compatible to other CBD areas. Therefore CBD rates apply.
4.  TQ property owners (nor tenants) do not appear to have wanted the investment
…… I.e. it is unclear what the impact has been on their property values.

2.  Changing Lanes Reports: - In the past WCC have released Changing Lanes reports
that rely on EFTPOS data from 15 TQ businesses to show there is little economic
impact on businesses. TQHRC have maintained that reliance on EFTPOS data will not
identify the real impacts. For instance, the true impact will not be revealed if a number
of those businesses are in the gateway Centre that has off street parking.
The merchants included in ‘Thorndon Quay’ in ChangingLanes does not include
the Capital Gateway merchants.
Have TQ businesses been surveyed using a similar methodology to that used in
the Brown Copeland report to obtain first hand reports of the impact?
ChangingLanes uses public data available from MarketView to enable comparison to
other merchants across the City, since the recent severe recession and changing
economic times (i.e. online purchasing growth) has impacted trade across the whole
City over the time when works disruption and road layout changes affected trade at
Thorndon Quay.

4.  Pipes:- There is still no transparency around the condition of the pipes that run along
Thorndon Quay.  The only available document from WWL that we know of
recommended that certain investigative work be carried out. The former CIO advised
Councillors that no work was required because nothing was included in the Long-
Term Plan.
Is this still the case? Has any detailed investigative work been done?

Martin Rosevear
Snr Adv (Economic focus) Research & Evaluation | Strategy, Policy & Research | Wellington City
Council
s7(2)(a)
E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.