GOV 043997 DOCUMENTS FOR RELEASE.pdf

ACC
ACC Staff Trans-Tasman Travel Booking and
993
Approval Form
Approval required from both CC Manager and Deputy Chief Executive and Chief Executive for Trans-Tasman Travel.
Please include any relevant medical details at time of booking.
Travel er’s Details
Name
Cost Centre
GL Code
Analysis Code
Michael Frampton
801
out of scope
Flights – Michael
Flight Number  Date
From
To
Preferred Time
NZ127
Monday 20 January 2025
Auckland
Melbourne
1.45pm
NZ124
Friday 24 January 2025
Melbourne
Auckland
12.05pm
Flights – out of scope

Flight Number  Date
From
To
Preferred Time
NZ253
Tuesday 21 January 2025
Wellington
Melbourne
6.00am
NZ258
Friday 24 January 2025
Melbourne
Wellington
9.05am
Fare Type
Seat
Seat + bag
The Works Flexi
Out-bound flight
In-bound flight
Accommodation Michael
Hotel
Location
Check In Date
Check Out Date
out of scope  to suggest suitable hotels
Melbourne CBD
Monday 21 Jan
Wednesday 23 Jan
Geelong
Wednesday 23 Jan
Thursday 24 Jan
Melbourne CBD
Thursday 24 Jan
Friday 25 Jan
Accommodation out of scope

Hotel
Location
Check In Date
Check Out Date
out of scope  to suggest suitable hotels
Melbourne CBD
Tuesday 22 Jan
Wednesday 23 Jan
Geelong
Wednesday 23 Jan
Thursday 24 Jan
Melbourne CBD
Thursday 24 Jan
Friday 25 Jan
Rental Car
Pick Up Location
Drop Off Location
Pick Up Date and Time
Drop Off Date and Time
Vehicle Type
Melb Airport
Melb Airport
Tuesday 22 Jan 9am
Friday 25 Jan 7am
Intermeddiate
SUV
Pre-Approved Travel
This travel is agreed as part of the traveller’s employment agreement
This travel is necessary as part of training or continuing development
Authorisation
  P a g e   1   o f   3

Reason for travel
Meeting with conterparts at Worksafe Australia & TAC & to discuss ACC’s current
performance challenges.
Estimated total cost of this trip
Flights return from Wellington $1086 x3 travellers = $3258
Flights return from Auckland $1735
Accommodation Michael (estimated $330 per night x 4 nights) $1,320
Accommodationout of scope
(estimated $330 per night x 3 nights )
$2970
Rental car (estimated $100 per day) $400
Taxis $300
Meals (4 days and 3 travellers) approximately $1600
Total = $11,583
This trip contains personal time
Yes    No
Comment:

Business Case
Reason for Request
Please outline the key reasons for travel.

The reason for travel is to meet with Worksafe Australia and TAC to discuss ACC’s current performance challenges
including increasing costs, longer rehabilitation timeframes and the impact of external factors – for example, changes
to Scheme boundaries, macro-economic conditions, wider health and social system pressures and broader
government policy changes.

Given the immediacy of these chal enges, these meetings will discuss:

•  Policy and legislative levers to improve rehabilitation and Scheme performance
•  Case management capacity and capability, including related interventions that have demonstrated success
(e.g. the External Insight Programme and ERCO)
•  Implementation of TAC’s strategic framework, Make Every Day Matter
•  Levers and models to support return to work, independence, and management of non-injury factors
•  Segmentation approaches to ensure clients receive targeted and appropriate support
•  Models of healthcare commissioning and their interface(s) with case management

Benefit to ACC
How does this travel support the needs of the business unit and ACC?

Discussions outlined above.

Budget
Is the travel within the approved budget for the al ocated Cost Centre? Summarise approximate cost of travel here.

Costs wil  be within budget.

Summary of costs
Flights return from Wellington $1086 x3 travellers = $3258
Flights return from Auckland $1735
Accommodation Michael (estimated $330 per night x 4 nights) $1,320
Accommodationout of scope
(estimated $330 per night x 3 nights ) $2970
Rental car (estimated $100 per day) $400
Taxis $300
Meals (4 days and 3 travellers) approximately $1600
Total = $11,583

P a g e   2  o f   3

Risks
Please provide a summary of the risk to ACC’s business if the travel is not approved.

Not applicable.

Alternatives to Travel
Please explain the alternatives to travel that have been explored, (such as videoconferencing) and why these wil  not
suffice.

Not applicable.

General Comments
Please state any extra comments for the approver.

Not applicable

Carbon emissions
Please use the calculator listed below to calculate the approx. flights emissions for this trip and record in this box.
Carbon Footprint Calculator
Flights (tonnes CO2e) –
Accommodation (kg CO2e) -

Authorisation
  Chief Executive
Signature
Date
Megan Main

24/12/2024

Comment
Approved

P a g e   3  o f   3

Key takeaways from the
Transport Accident
Commission (TAC) and

Wo
rkSaf e Victoria

High-level Scheme Comparison | ACC, TAC & WorkSafe Victoria
TAC
WorkSafe
ACC
Scope of
Injuries resulting from vehicle
Workplace accidents and diseases.
All personal injuries, including those
cover and
accidents.
WorkSafe are also the health and
from accidents, work-related gradual
authority
safety regulator for Victoria.
processes, and certain mental
injuries.
Legislative
No fault, with common-law
No fault, with common-law 'common
No fault
settings
'common law damages'
law damages’ settings.
settings.
Strong legislative levers to engage
employers in rehabilitation e.g.
retaining employment first 52 wks.
Funding
Compulsory charge on vehicle
Employers pay a percentage of their
Levies on employers and employees,
registrations.
total employee remuneration.
and government appropriations.
Claim
~45k clients receiving support
~35.5k managed claims
~120k managed claims
volumes –
23/24 FY
Claims
Mostly in-house case
Mostly out sourced case management
In-house case management
management
management , complemented
via Agents, with a small in-house team
by external file review support
for long-term clients (130+ wks)
2

Key Takeaways | TAC and WorkSafe Vic
Cycling between crisis and recovery
Pendulum swing between client
experience and financial performance
Cycles of crisis and recovery, particularly through
It’s critical, yet challenging, to strike the balance
COVID-19, are a common experience across Schemes.
between client experience and financial scheme
Responses to challenges aren’t identical, but they
performance. Striking the balance allows for a
often draw on a mix of operational, market and
quicker adaptability to political change and helps
legislative levers.
to keep performance on track.
Getting back to basics
Reinterpreting and reforming legislation
is a strong performance lever
With the implementation of new systems, ways of
To manage significant performance challenges,
working, and a shift to client experience both
Schemes noted that operational levers are often
Schemes recognised that controls were lost, and in
best complemented with reinterpretation or reform
turn, areas of performance declined.
of legislation.
Reestablishing controls and gateways results in a
WorkSafe’s legislative reform ‘scheme
gradual and positive shift in performance. Example
modernisation’ shifts performance at the front-end
include reinstating and tightening pre-approvals,
(mental injury cover) and tail-end (additional ‘‘new
eligibility criteria and assessments, configuring
whole person impairment requirement’ for 130
system controls, intervening earlier in the dispute
weeks +) of the scheme.
processes, and introducing easy to fol ow decision-
making processes.

Key Takeaways | TAC and WorkSafe Vic
Performance can dip quickly and it takes
A proactive and embedded focus on
time to get back on track
performance and valuation gets
ahead of the curve
General y, it took least two years to see effective
change in performance, across both operational and
Instead of reacting to deteriorations after the fact,
legislative change. ‘Holding your nerve’ and not moving
Schemes are shifting to anticipating trends, focusing in
on too fast are critical to realising meaningful
on areas of high impact, and intervening to ensure
performance shifts.
there are few performance and valuation surprises.
Clarity of role, capability, and ‘speed to
To shift to proactive performance management, they’re
building a deep understanding of valuation across their
action’
organisation and ensuring actuarial teams are
embedded in operational and performance activity.
Both Schemes are clear about their core capabilities as
an insurer, take a strong commercial mindset, and are
While they plan in a yearly cycle, they are anticipating
focused on where they can invest internally to best
and strategically considering what they’ll do next to get
support the scheme and clients, and where external
ahead of emerging challenges i.e. 3-4 years out.
expertise can support their objectives.
Contractual relationships, through agents or ‘file
reviews’, al ow them to leverage the market to
complement their case management capacity or draw
from different capabilities.

From:
Megan Main
To:
out of scope
Subject:
RE: [For approval] Michael Frampton - Trans Tasman travel (PIEF)
Date:
Friday, 19 September 2025 11:12:00 am
Attachments:
image001.png
Approved thanks out of scope
Ngā mihi
Megan
Megan Main
Chief Executive Officer, ACC
From: out of scope
Sent: Friday, 19 September 2025 10:59 am
To: Megan Main
Subject: [For approval] Michael Frampton - Trans Tasman travel (PIEF)
Kia ora Megan
Please find attached travel for Michael to attend the PIEF conference in Sydney from 26-28
October and Member Post PIEF conference sessions on 29 October.
Ngā mihi
out of scope
out of scope
(on behalf of out of scope
Executive Assistant
out of scope
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ACC STAFF INTERNATIONAL TRAVEL BOOKING & APPROVAL FORM
For Long Haul and Trans-Tasman Travel
Prior to submitting this international travel booking & approval form, please ensure that you have:
•  read and understood the ACC Travel Policy, Travel Standard, International Travel Guide, and relevant
procedures as outlined on the Travel Hub.
•  completed the Destination Risk Check on SafeTravel.
1.  Traveller’s Detail
Name
Michael Frampton
Position
DCE Service Delivery
Cost Centre
971
Analysis Code
N/A
GL Code
31035 - International Travel
2.  Travel Detail
Destination(s)
Sydney Australia
Departure Date
Sunday 26 October
Return Date
Sunday 2 November
Admin Support
out of scope
Name
3.  Flights
Notes: Economy class is standard for international ﬂights under 10 hours. Premium economy may be requested for international
ﬂights if a single ﬂight lasts more than 10 hours. Business and ﬁrst-class travel is not permitted.

Flight
Date
Preferred
From
To
Flight
Class
Number
Time
Duration
NZ105
26/10/2025  11:10am
Auckland
Sydney
3 hours 30
Economy
NZ104
02/11/2025  11:45am
Sydney
Auckland
3 hours 5
Economy
4.  Accommodation
Hotel Name
Location
Check-In Date
Check-Out Date
N/A

5.  Rental Car
Pick Up Location
Drop Off Location
Pick Up Date &
Drop Off Date &
Vehicle Type
Time
Time
N/A

Choose an item.

6.  Business Case
Reason for Travel
Conference or Seminar
Version August 2025

Brief Summary of Travel
Reason for travel is to attend the PIEF Conference in Sydney from 26-28 October, and
Reason
then Member Post PIEF Conference Sessions on 29 October.
Please outline the key reason for

travel and include the name of
The theme for this year’s conference is: Evolve The Future is Now. The aim of the
the conference / course etc.
conference is to have industry members come together to col aborate and support
each other with a focus on rapid industry-wide transformation as we continue to work
together to support injured people with their recovery journey.

The PIEF conference 2025 wil  be structured around the fol owing streams:
ISSUES - Current and emerging issues facing the industry.
IMPACT- The impact of issues on service delivery, outcomes, and workforce planning.
INNOVATION - Solutions which have evolved to address current and emerging issues
and future thinking.
INSPIRATION - Story telling of lived experiences, successful and chal enging solutions

Beneﬁt to ACC
Michael sits on the PIEF Board so will provide valuable learnings and connections.
How does this travel support the
needs of the business unit and
ACC?
Alternatives to Travel
Nil
Please explain the alternatives to
travel that have been explored,
and why these wil  not suffice.
Budget
Yes
Has this travel been budgeted for
in the current ﬁnancial year?
Please

describe if no:
Risks
ACC does not get the beneﬁts of attending the conference and taking the learning back
Please provide a summary of the
into ACC
risk to ACC’s business if the
travel is not approved.
Destination Risk
Risk Rating:
Advice Level:
Go to SafeTravel and check the
Exercise normal safety and security
Level 1
risk rating and advice level of your
destination and transit countries.  precautions in Australia
Carbon Emissions
0.47 tonnes of CO2e
Please use the ﬂight Carbon

Footprint Calculator to calculate
the approximate emissions for
this trip and record in this box.
7.  Personal, Companion & Spouse Travel

Is personal time included in this trip?
☒
You may undertake personal travel as long it is no more than seven days in total (Chief Executive, Deputy
Chief Executive or Chief Investment Officer may an exception to this limit). Costs for personal travel must
If yes, for how many
be clearly separated from ACC paid travel. ACC’s corporate travel insurance only covers personal travel
days?
associated with necessary business travel for up to seven days total. If your personal travel exceeds this,
you must arrange your own insurance for the additional time. Refer to Section 11 on Travel Standard.
4
Will your spouse, partner, or child accompany you on this trip?
You may be accompanied by a spouse, partner, child, or other companion while travel ing on ACC
☐
business, subject to pre-approval by your line manager. Al  costs associated with an accompanying
Version August 2025

spouse, partner, child, or other companion must be met personal y and directly by you. Refer to Section
12 on Travel Standard.
Reason and details for
Thursday – Sunday wil  be personal time in Sydney.
personal or companion travel
8. Special Request
Do you have any other special requests that the Approver and Enterprise Travel team need to be aware of? E.g. wheelchair
assistance, extra baggage with equipment, etc.
The Works Fares are requested please.out of scope has advised to book accommodation directly with PIEF so there
is no request for Enterprise Travel to book accommodation, out of scope wil  sort that directly.
9. Estimated Travel Cost
Flight
$ 922.

00
This table is built in Excel and must be
Accommodation
1,
$     170.00
opened using the Desktop app for full
Rental Car
functionality. Double-click on the box to
Meal
$ 300.

00
enter the cost, and the total wil
Others (e.g. visa, conference registration, public
calculate automatically. Please allow a
transport, etc.)
2,
$     000.00
brief delay after clicking the box, which is
normal.
TOTAL
4,
$     392.00
10. Authorisation
Traveller
By signing this form, I conﬁrm that:

I have read and understood the ACC Travel Policy, Travel Standard, International Travel Guide, and relevant procedures as outlined
on the Travel Hub.

I wil  be obtaining the correct approvals for the type of travel being undertaken, including any required exceptions.

I have completed al  required safety and risk assessments, including a Destination Risk Check via SafeTravel, and have considered
any health, security, and emergency preparedness requirements.

I am not travel ing to receive or undergo medical treatment or against medical advice.
Signature
Date
19/09/2025
Chief Executive (only for Long Haul travel)
Comment
Approved
Name
Megan Main
Title
Chief Executive
Signature
Date
19/09/2025
Once approved, please send this to [email address]
Version August 2025