National Headquarters
Fire and Emergency New Zealand
National Headquarters
Spark Central, Level 7
42-52 Willis Street
Wellington Central
Wellington 6011
Phone +64 4 496 3600
8 October 2025
Ref: 19518
Dayna Kennedy
[FYI request #32423 email] Tēnā koe Dayna
Thank you for your request of 30 September 2025 to Fire and Emergency New Zealand requesting
the following information under the Official Information Act 1982 (OIA):
•
I am requesting the reports, correspondence and notes that are on file for the incident
number F4297281 on the 24/09/2025 at 05:20:37am. Given the sensitive nature of this
incident I am happy to provide a personal email for you to respond to.
Please find attached a copy of the SMS Incident Report (SMS Report). We can advise that no
further reporting will be generated in relation to this incident. Some information has been
withheld from the report under section 9(2)(a) of the OIA, to protect the privacy of natural
persons.
In making this decision, we have considered the public interest considerations in section 9(1) of
the OIA. We have also redacted the names of personnel involved with this incident and these have
been labelled as
out of scope in the attached PDF.
Please note the SMS Report provided to you is generated by Fire and Emergency’s electronic
station management system. In SMS Reports, ‘Notifications’ and ‘Message Log’ fields are reported
in real time as fire crews and our communication centres communicate with each other during the
incident. They are not the official final records of incidents but word for word transcripts of ‘live’
situations as they occur. They may contain spelling errors or commonly used abbreviations.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is availab
le at www.ombudsman.parliament.nz or
freephone 0800 802 602.
We trust that the information being provided is of assistance. If you require further information,
please email [FENZ request email]
Nāku noa, nā
Aidan Saunders
Manager, Information Requests
