This is an HTML version of an attachment to the Official Information request 'Incident F4288117'.

Act
Informations 
Offical 
the 
under 
Released 

SMS Incident Report     F4288117
2/4
 12/09/2025 11:51:34
Message Log 
Time
Message
20:28:03
AL: 612126 20:28:02 INITIAL - ALARM
20:28:03
PANEL: MARSHALL HOUSE
20:28:03
** LOI search completed at 09/09/25 20:28:03
20:28:09
** Recommended unit WILL257 for requirement PUMP (>0.8 km)
** Recommended unit 
20:28:09
DUNE211 for requirement PUMP (>2.3 km)
Act
20:28:11
PA Selcal used to Initiate Alerting. (WILL257 at 3625 WILLOWBANK 195251)
20:28:12
PA Selcal used to Initiate Alerting. (DUNE211 at 3621 DUNEDIN 195211)
20:28:15
ALERTING_COMPLETED WILL257
20:28:18
ALERTING_COMPLETED DUNE211
20:29:03
Unit WILL257 [ K1 : PROCEEDING TO INCIDENT]
20:29:16
Unit DUNE211 [ K1 : PROCEEDING TO INCIDENT]
20:31:36
AL: PAGING ACK TIMED OUT FOR STATION: 3625 at 09-09-25 20:31:36
20:31:50
Unit WILL257 [ K77 : NOTHING SHOWING]
Informations 
20:34:24
Unit WILL257 [ KC : UNIT CALLING]
20:34:32
Unit DUNE211 [ K2 : IN ATTENDANCE AT INCIDENT]
20:34:56
Unit WILL257 [ SITREP : ] SO 
. IPS ZONE 2, GLENDINING HOUSE, REPORTS OF 
BUR
20:34:56
NT COOKING, CREWS INV
Offical 
20:35:39
Unit WILL257 [ KC : UNIT CALLING]
20:36:09
Unit WILL257 [ SITREP : ] 2 IN BA, DUE TO PERSISTANT SMOKE FROM A MICROWAVE
the 
21:04:48
Unit WILL257 [ KC : UNIT CALLING]
21:05:25
Unit WILL257 [ STOP : MESSAGE] ACTIVATION DUE TO BURNT COOKING IN 
MICROWAVE, HAV
21:05:25
E VENTILATED WITH PPV FAN AND LEFT SCENE WITH STAFF AND ALARM AGENT
21:05:33
Unit WILL257 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
under 
21:06:09
Unit DUNE211 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
Incident
CAD Number
F4288117
Incident Reporter
Incident Controller
Released 
Distance Travelled (km)
Delay In Receiving Call
Property Details
Occupant
knox college
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4288117
3/4
 12/09/2025 11:51:34
Building Owner
General Property Use
Flat, Apartment, Home unit
Special Property Use
Flats, Apartments, Units 3 to 10
Purpose Group
Actions
Persons Reported 
Trapped

Evacuation Status
Fully evacuated
Act
Action Prior 1
Action Prior 2
Action Taken
Extinguishment and ventilation
Civilians
Civilians Rescued
0
Civilians Extricated
0
Civilians Assisted
0
Informations 
Civilians Evacuated
0
Origin
Location
Kitchen, Cooking area
Offical 
Level
Ground level
the 
Equipment Used
Quantity
Equipment
1
Hose reel, high pressure delivery
1
Equipment Involved under 
Equipment Involved
Year
Make
Model
Fire
Released 
Arrival Condition
Smoke only
Heat Source
Heat from electrical equipment: Properly operating
Termination Stage
First Object Ignited
First Object Material
Second Object Ignited
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F4288117
4/4
 12/09/2025 11:51:34
Second Object Material
Indicated Cause
Unattended cooking
Certainty of Cause
High
Age of Person
Unknown
Ethnicity
Unknown
Gender
FAIP Service Offered
Unknown
Act
Alarms
Type of Alarm 
Smoke Detector System (Monitored)
Initiating Call
Performance of 
Alerted occupants - detector in room of origin
System
Failure/Ineffectiven
ess of system
Number of sprinkler 
heads operated
Informations 
Comments
9/9/2025 9:17:37 PM
Reporter Comments
food left too long in microwave
Offical 
the 
under 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 2020. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval