UNCLASSIFIED
04 August 2025
ref: OIA2526_09
George Mason
By email
: [FYI request #31627 email]
Dear George
Information about Bullying
Thank you for your request of 17 July 2025 under the Of icial Information Act 1982 (OIA), for:
How many reports and complaints have been made about staff engaging in
bul ying and/or inappropriate behaviour in the last 12 months? This should
include ELT and their respective business units.
How many ex-gratia payments have been made to staff in the last 12
months? This should include ELT and their respective business units.
How many staff have been spoken to in relation to their behaviour? This
should include ELT and their respective business units.
Response
The Reserve Bank of New Zealand – Te Pūtea Matua (RBNZ) has zero tolerance for unacceptable
or unlawful discrimination, including harassment, bul ying and of ensive comments. Any al egations
of breaches to our Code of Conduct or other policies are taken seriously. Copies of RBNZ’s Code
of Conduct and relevant corporate policies are publicly available, at:
www.rbnz.govt.nz/about-
us/corporate-publications/our-code-of-conduct-and-corporate-policies. In the last 12 months, the RBNZ has received 21 complaints about bul ying and/or inappropriate
behaviour, seven ex-gratia payments have been made, and 20 staf have been spoken to in
relation to complaints about their behaviour.
For clarity, “complaints” include informal reports of inappropriate behaviour; informal reports of
bul ying; formal reports of inappropriate behaviour; and formal reports of bul ying. RBNZ can
advise that all complaints are managed at the lowest level possible, and with immediacy. This
includes speaking with employees about their behaviour.
Ref #22860808 v1.1
UNCLASSIFIED
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We hope this has been helpful. We encourage you to raise any concerns you have about this
response with the RBNZ directly.
Alternatively, you have the right to seek an investigation and review of this response the Of ice of
the Ombudsman. Further information about how to make a complaint is publicly available, at
www.ombudsman.parliament.nz or freephone 0800 802 602.
Yours sincerely
Government Relations
Reserve Bank of New Zealand – Te Pūtea Matua
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UNCLASSIFIED
Document Outline
