National Headquarters
Fire and Emergency New Zealand
National Headquarters
Spark Central, Level 7
42-52 Willis Street
Wellington Central
Wellington 6011
Phone +64 4 496 3600
11 July 2025
Ref: 18579
J Wills
[FYI request #31474 email] Tēnā koe J
Thank you for your request of 2 July 2025, to Fire and Emergency New Zealand requesting the
following information under the Official Information Act 1982 (OIA):
•
Please can you provide the incident report for F4245091…
Please find attached a copy of the SMS Incident Report (SMS Report). Some information has been
withheld under section 9(2)(a) of the OIA, to protect the privacy of natural persons. In making this
decision, we have considered the public interest considerations in section 9(1) of the OIA. We have
also redacted the names of personnel involved with this incident and these have been labelled as
out of scope in the attached PDF.
Please note the SMS Report provided to you is generated by Fire and Emergency’s electronic
station management system. In SMS Reports, ‘Notifications’ and ‘Message Log’ fields are reported
in real time as fire crews and our communication centres communicate with each other during the
incident. They are not the official final records of incidents but word for word transcripts of ‘live’
situations as they occur. They may contain spelling errors or commonly used abbreviations.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is availab
le at www.ombudsman.parliament.nz or
freephone 0800 802 602.
We trust that the information being provided is of assistance. If you require further information,
please email [FENZ request email]
Nāku noa, nā
Aidan Saunders
Manager, Information Requests
