National Headquarters
Fire and Emergency New Zealand
National Headquarters
Spark Central, Level 7
42-52 Wil is Street
Wel ington Central
Wel ington 6011
Phone +64 4 496 3600
15 October 2025
Ref: 18083
J Price
[FYI request #31019 email]
Tēnā koe J
We refer to your request of 19 May 2025 to Fire and Emergency New Zealand requesting
information relating to Board meeting minutes and attachments on culture change, bul ying and
harassment complaints and processes.
In our letter dated 5 August 2025 we responded to your request and also advised you of our
decision to grant question 2; however, due to the significant quantity of information captured, we
needed some further time to prepare it for release. This letter is to accompany the release of this
information.
In this response we address the remaining aspect of your request which is for the following:
-
Copies of relevant sections of all attachment papers provided to the Board meetings from 1
March 2022 to the current date, that contain any information relating to:
a) the Behaviour and Conduct Office (e.g. Chief Executive's Reports, other relevant
reports by DCEs)
b) updates on the Positive Workplace Culture programme and its successor, Eke
Taumata
c) the PSC review into bullying and harassment and complaints handling processes
d) the replacement scheme for the Behaviour and Conduct Office, operated by
Fairway. (including any presentation or reports given by Fairway at the Feb 2025
Board meeting, referenced in point 10.1 of the meeting minutes for 29 Nov 2024)
e) complaint statistics and performance reporting provided for cases handled by the
Behaviour and Conduct Office, its successor independent scheme, and data on any
cases of bullying, harassment or sexual harm not managed by the BCO or its
successor scheme (e.g. cases managed directly by People Branch)
Thank you for agreeing on 3 June 2025 to refine your request to
‘updates and Board documents
where the Board were asked to endorse, approve or note, that contain information related to the
criteria you have laid out in’.
Please find attached, as the
Appendix to this response, a copy of the requested information.
Because these topics often feature in the same documents, the information is being provided to
you in a single document.
Please note there are a number of reports that are in-scope of your request; however, are
available on Fire and Emergency’s website. While we are refusing this portion of your request
under section 18(d) of the OIA, as the information requested is publicly available, we name the
documents and provide links to them below:
• Statement of Performance Expectations 2022/23 is available
here. A draft and final version
of this report were provided to the Board Paper at differing times. The report mentions
the Behaviour and Conduct Office (BCO) and positive workplace culture. The draft does
not differ to the final version provided on the website.
• Annual Report Pūrongo ā-Tau for the year ended 30 June 2022 is availab
le here. The
report mentions the BCO on page 3.
• Annual Report Pūrongo ā-Tau for the year ended 30 June 2023 is availab
le here. The
report mentions Eke Taumata on pages 5 and 14.
• Tuaākī Takune 2023 – 2027 – Statement of Intent is availab
le here. The approval of this
report was included in a Board paper dated 30 June 2023. Positive workplace culture is
mentioned on page 3 and Eke Taumata is referred to on page 12.
• Statement of Performance Expectations 2024/25 is available
here. References to a positive
workplace culture is mentioned on pages 77 and 80.
• Te Tikanga Whanonga Our Code of Conduct is available
here.
• Fire and Emergency New Zealand Dispute Resolution Scheme Annual Report 2023 is
available
here. The report was provided as part of a Board Paper presented on 1
September 2023.
• Fire and Emergency New Zealand Dispute Resolution Scheme Annual Report 2024 is
available
here. The report was provided as part of a Board Paper presented on 7 October
2024.
• Statement of Performance Expectations 2025/26 is available
here. References to building
a positive workplace culture feature throughout the report. The report was attached to a
Board paper seeking feedback. The aspects of the report relating to the topics you have
outlined in your request do not differ from the final version that is publicly available.
• Eke Taumata six-month report to 30 June 2024 is availab
le here. The approval of this
report was included in a Board paper dated 30 August 2024.
• Eke Taumata six-month report to 31 December 2024 is available
here. The approval of this
report was included in a Board paper dated 28 February 2025.
• Fire and Emergency’s Kia Toipoto action plan and gender and ethnic pay gap analysis
Board Paper is dated 27 October 2023. The attachment that accompanies this paper refers
to Eke Taumata and workforce culture change on page 1 of the report that is available
here.
As with the previous questions, some information that is embedded within the release to you is
outside the of scope of your request and will not relate to the requested information. Where this
occurs, it has been labelled as
out of scope. Where ful pages of documents were assessed as out
of scope, the page has been removed.
Nāku noa, nā
Aidan Saunders
Manager, Information Requests
