13/05/2025
Bobby Neilson
[FYI request #30730 email]
Tēnā koe Bobby Neilson,
I write in response to your request dated 15 April 2025, for information under the Of icial
Information Act 1982 (the Act):
As my right as a kiwi, can you provide me with under the freedom of official information act,
a summary of how the OHI results impacted the RRR.
Did the results lead to any conclusions that related to staff sizing at the organization?
Did the results change the impact on proposed staff reductions (for better or worse).
Relating to the OHI results and staff engagement, we're any considerations made to
consider cutting less staff for better OHI results in future? Did the OHI indicate less staff
would be more favourable to ko's targets and performance. If so, please confirm how. If not,
were there any results that made it clear staff reductions would lead to worse performance
across ko's targets?
I have provided responses to your questions below.
A summary of how the OHI results impacted the RRR.
We have interpreted ‘OHI’ as the Organisational Health Index survey Kāinga Ora undertook in
November 2024. We interpret ‘RRR’ as meaning the consultation on the Kāinga Ora redesign.
Feedback from our people through the Organisational Health Index (OHI) survey confirmed key
areas that we must focus on and improve to ensure everyone at Kāinga Ora can perform at our
best.
This included a need to break down silos and bureaucracy and enable more collaboration and
empowered decision-making. The proposed organisational redesign (as described in the
consultation document) has been designed to enable a structure that wil build our execution
capabilities and help create a high-performance culture; while also ensuring we are creating an
employee experience that enables our people to be at their best and do their best work.
The proposals set out in the RRR consultation document were designed to support us to achieve
these outcomes.
Did the results lead to any conclusions that related to staff sizing at the organization?
The OHI results were one of many sources of data and information which informed the proposed
structure (which saw a proposed reduction in staff sizing) at Kāinga Ora.
Did the results change the impact on proposed staff reductions (for better or worse)?
Please refer to the above question.
We're any considerations made to consider cutting less staff for better OHI results in
future?
The priority driver for the proposed number of staff at Kāinga Ora as part of the RRR consultation
was
‘resizing our workforce to match the work we need to deliver and our volumes of work going
forward’.
Renewing our organisational structure, culture, policies and capabilities to foster a resilient,
engaged, adaptable, high-performing workforce is complimentary work intended to improve OHI
results in future. This will be regardless of the size of the organisation, or how many staf are
reduced through the current restructuring process.
Did the OHI indicate less staff would be more favourable to ko's targets and performance. If
so, please confirm how. If not, were there any results that made it clear staff reductions
would lead to worse performance across ko's targets?
The OHI results did not indicate that either more or less staff would be more favourable to the
targets and performance of Kāinga Ora, however, it did confirm key areas that we must focus on
and improve to ensure everyone at Kāinga Ora can perform at our best.
You have the right to seek an investigation and review by the Ombudsman of this decision. There
is information about how to make a complaint at
https:/ www.ombudsman.parliament.nz or by
freephone
on 0800 802 602.
Please note that Kāinga Ora proactively releases some responses to official information requests
where possible. Our response to your request may be published
at
https:/ kaingaora.govt.nz/publications/official-information-requests/, with your personal
information removed.
Nāku iti noa, nā
Tracey Taylor
General Manager – People, Governance and Capability
