20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
+64 9 355 3553 | at.govt.nz
13 May 2025
Connor Sharp
[FYI request #30676 email]
Your request for information under the Local Government Official Information and Meetings Act 1987
(LGOIMA)
– CAS-1094424-K1V6G8 Kia ora Connor,
Thank you for your request for information dated the 10th of April 2025 in relation to the Karanga-a-Hape
Station precinct integration project.
We have answered your questions in the order they were asked.
a) who the 'stakeholders' are that led to this change
The stakeholders with which the project team discussed the changes outlined in the memo to the
Waitematā Local Board were primarily located in Cross Street and Mercury Lane and included both
business and property owners.
Please note that stakeholders’ names have been withheld in accordance with Section 7(2)(a) of the Local
Government Official Information Act (LGOIMA) 1987 to protect the privacy of natural persons, including
that of deceased natural persons. Disclosing their identities could hinder future consultations, as it may
discourage their participation and openness in providing valuable feedback.
b) what the SME in charge of walking said when consulted
Please find attached emails. Please note that some information has been withheld in accordance with
Section 7(2)(a) of the Local Government Official Information Act (LGOIMA) 1987 to protect the privacy of
natural persons, including that of deceased natural persons.
c) meeting minutes from the meeting when these changes were locked in
d) reasoning from the PGC about making this change
e) any internal concerns raised about changing the project at this point in construction before a decision
Please find our response to questions c), d) and e).
Auckland Transport began consultation on the Karanga-a-Hape Station neighbourhood and bus
improvements project in 2023, and subsequently issued the Engagement Feedback and Recommended
Decisions Report. This report included recommendations for more investigation in a number of key areas of
the design. The report is publicly available on the AT website.
https://at.govt.nz/media/krrbm2rd/karanga-a-hape-neighbourhood-and-bus-improvements-1.pdf Since this time, the design has been evolving as Auckland Transport continues to receive feedback from
various directly affected stakeholders. Consequently, the project team requested direction from the Project
Control Group (PCG). Please refer to the attached PCG minutes for further details. The PCG found a number
of proposed design changes acceptable for two primary reasons:
a) The necessity to balance the needs of various stakeholders, particularly concerning access, loading
and servicing.
b) The interim nature of the proposed work for Cross Street and East Street. There are development
opportunities within the Karanga-a-Hape Station precinct, and as the area evolves following the
opening of the CRL station, further stages of improvement will be feasible. This includes footpath
and accessibility improvements on both sides of Cross Street.
Auckland Transport is continuing to work through a process in conjunction with stakeholders and the
Waitemata Local Board to finalise the design. None of the changes presented in the memo to the Waitematā
Local Board are finalised; they were merely proposed. AT is seeking to deliver an outcome that provides a
significantly improved amenity for pedestrians and cyclists around the new CRL Station while balancing the
needs of businesses and residents for access, loading and servicing of their properties, and taking into
account future development in the area.
Should you believe that we have not dealt with your request appropriately, you are able to make a complaint
to the Office of the Ombudsman in accordance with section 27(3) of the LGOIMA Act and seek an
investigation and review regarding this matter.
Yours sincerely,
Phil Wratt
Engagement Manager
Customer Care
Page 2 of 2
