1 April 2025
John Smith
By email: [FYI request #30302 email]
Re:
Information request
Our ref:
E25HDC00293/SHO
Thank you for your request of 4 March 2025 requesting:
Not including members of Commissioner or Deputy Group, how many
individuals of the Operations Leadership Group identify as non NZ European
ethnic minority.
What are the qualifications and educational backgrounds of these individuals.
What skills and experience do these individuals have to have equipped them to
be appropriate and suited to be on the Operations Leadership Group.
How is the leadership of these individuals measured and reported?
What are the core or key leadership functions and responsibilities of these
individuals in the Operations Department.
We have considered your request under the Official Information Act 1982. Please find
enclosed the information requested.
For the avoidance of doubt, the below information pertains to the leadership roles
within the Operations team, excluding the Deputy Commissioner. This includes one
Manager of Early Resolution Assessment, one Manager of Complex Resolution and
Investigation, three Complaints Assessment Team Leaders, and three Investigations
Team Leaders. One of the Investigations Team Leader roles is currently vacant.
How many individuals identify as ‘non-NZ European ethnic minority’?
Of the seven currently filled positions, one person has not identified themselves as
Pakeha/NZ European.
What are the qualifications and educational backgrounds of these individuals?
Because the information pertains to a small number of individuals, release of their
personal qualifications and educational backgrounds would interfere with the privacy
Auckland Office: P O Box 1791 Auckland 1140; Wellington Office (new address): PO Box 245, Wellington 6140
Freephone: 0800 11 22 33; Email: [email address]; Website: www.hdc.org.nz
2
of identifiable individuals. We are therefore withholding this information pursuant to
section 9(2)(a) of the Official Information Act.
The position descriptions enclosed provide general information about the
qualifications and experience required for these roles.
What skills and experience do individuals need to have to be suited for these roles?
This information can be found in the enclosed position descriptions for these roles.
How is the leadership of these individuals measured and reported?
The “leadership” of individuals in operations leadership positions is measured through
the results of their teams, and through individual performance reviews. Please find
the enclosed performance agreement template for the 2024/25 year.
What are the core or key leadership functions and responsibilities of these individuals?
This information can be found in the enclosed position descriptions for these roles.
You may seek a review of this decision from the Office of the Ombudsman.
Jane King
Associate Commissioner Legal
Enc
PD Manager, Complex Resolution and Investigations November 2024
PD Manager, Early Resolution and Assessment July 2024
PD Team Leader, Investigations May 2024
PD Team Leader, Complaints Assessment February 2025
Performance Agreement Template 2024-2025
