From:
Sarai Roper
To:
UC Concerns
Subject:
FW: S 9(2)(a) OIA   Withdrawal
Date:
Thursday, 28 May 2020 4:41:00 pm
Attachments:
image001.png
Importance:
High
Kia ora Liana,
 
Can you pick this one up as an appeal of my decision to decline a refund under exceptional
circumstances (COVID19)?
 
S 9(2)(a) OIA   states in 
 most recent email that 
S 9(2)(a) 
 
 tried on 
S 9(2)(a) 
 
numerous occasions to reach on the
ICT service desk for support, but it appears 
 may not have managed to get the support 
S 9(2)(a) 
 
S 9(2)(a) 
 
was looking for (I can’t be sure).  S 9(2)(a)  course is run through Moodle which we have no access to
 
view, so cannot confirm course engagement. 
 
Heoi anō tāku mō nāianei
 
Sarai Roper
Enrolments Team Leader
 
Student Services | Te Ratonga Ākonga
University of Canterbury | Te Whare Wananga o Waitaha
DDI: 93595 | Level One Matariki
We welcome all feedback on our customer service; please email my manager
[email address] with any comments.
 
 
 
 
From: LateEnrol <[email address]> 
Sent: Thursday, 28 May 2020 3:46 p.m.
To: Sarai Roper <[email address]>
Subject: FW: S 9(2)(a) OIA  : Withdrawal
 
Sorry Sarai
Would you please help me with this one. Thanks
 
 
 
 
 
 
Ngā mihi/Kind Regards
 
Kun Li
Enrolments & Fees Advisor
Student Services Centre | Te Ratonga Ākonga | Level 1 | Matariki

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