Sarah Hil sdene
[FYI request #28248 email]
27 September
Dear Sarah
OIA 24-25-19: Leaders for Impact ful costs
Thank you for your email of 30 August to New Zealand Trade and Enterprise (NZTE), making a
request under the Of icial Information Act 1982 (the Act). You requested the following
information:
As per the GETS tender, dated 3 May 2017, ID: 18624310, please provide the total cost and
duration of this programme (including if it ran for multiple years) - I understand it was known as
'Leaders for Impact'. Please include:
1. Full multi-year cost for the 'winner/company' of the Tender, and who won the tender.
2. The number of staff that attended the programme and over what period, and what locations
they travelled from (globally & domestically).
3. The costs for staff to attend the programme, and the locations thereof. i.e. if an offsite
location/destination(s) were hired for attendees to visit and stay at. Ensure flights/travel,
accommodation, food and other associated costs are provided. What was the name of the
offsite location? i.e. Hotel/Camp/Resort etc.
4. What measurements were used to determine the programme was successful or not, and
what was the documented problem the programme was designed to solve? Did the programme
deliver and meet the measurements?
5. Signed Business Case for the programme.
6. Is the programme stil running? If not, are there any other programmes of a similar
leadership/management development nature being considered and or planned?
7. Agenda for the offsite/residency days/weeks.
Answers to your questions are as follows.
Leaders for Impact was a programme designed to build NZTE leadership capability and culture.
The programme was facilitated in cohorts of up to 30 participants, over a nine-month period
(including a four-day residential component). It ran from 2017 to 2022 with eight cohorts, and
204 NZTE employees participated in the programme overall.
1. $1,652,385 was the full multi-year cost for the tender. The Centre for Vision and
Leadership (CVL) won the tender.
2. An outline of the number of employees that at ended the Leaders for Impact programme,
the venue during the residency part of the programme, and what locations these attendees
travelled from (globally and domestically) in Appendix One.
T: +64 4 816 8100
F: +64 4 816 8101
W: nzte.govt.nz
W: newzealand.com/business
Level 15, The Majestic Centre, 100 Wil is Street, Wellington 6011, New Zealand, PO Box 2878, Wellington 6140, New Zealand
3. The total cost for NZTE employees to attend the programme over the five year period was
$463,748. Flights and transport were $202,115, accommodation and meals were $252,658
and associated costs were $8,975. The residential component of the programme was held
at Riverside Matakana for all cohorts except Cohort 7, which took place virtually during
COVID-19 restrictions.
4. Leaders for Impact was a core leadership programme developed in response to NZTE’s
Performance Improvement Framework (PIF) review in May 2015. This challenged NZTE to
focus on greater impact with customers, which required strong leadership and improved
capability. Leaders for Impact was targeted towards those people who were ready to
expand their leadership influence across the organisation. NZTE’s goal through this
programme was to develop exceptional leaders who could drive NZTE’s purpose and
achieve high ambitions for its customers and New Zealand. Success was measured via a
Net Promotor Score (NPS) survey by participants. The average score across the eight
cohorts was +80-90.
5. NZTE is refusing the request for the signed business case under 18(e) as a document
cannot be found. The RFP for Leaders for Impact, which sets out the rationale for the
programme is attached as Appendix Two.
6. Leaders for Impact concluded in 2022 as NZTE was developing a new leadership model
and needed to determine the right capability building programme. NZTE currently offers a
variety of programmes that build both people leaders and non-people leaders’ capability,
including coaching and feedback programmes. At time of writing, NZTE is looking at
leadership development and capability building, however, has not determined how this wil
be managed or delivered.
7. There were several cohorts for the Leaders for Impact programme. While the agenda
iterated slightly over time, attached in Appendix Three is an agenda from the Cohort 3
Residential, which is broadly representative of the approach across all cohorts (except in
2020 when it was delivered fully digitally due to COVID-19 lockdowns and travel
restrictions).
You have the right under section 28(3) of the Act to seek an investigation and review by the
Ombudsman. Information about how to make a complaint is available at:
www.ombudsman.parliament.govt.nz or freephone: 0800 802 602.
Yours sincerely
Melissa Trochon
Director – Board & Ministerial
Appendix One
Cohort Date
Venue
Attendees Domestic International Attendee
during
Attendees Attendees
Locations
residency
1
3/10/2017
Riverside
29
16
13
Auckland,
-
Matakana
Christchurch,
3/06/2018
Dubai,
Hamburg, Hong
Kong, Kuala
Lumpur,
London, Milan,
Napier, New
Delhi, Riyadh,
Seoul,
Singapore,
Sydney, Taipei,
Washington DC,
Wellington
2
1/02/2018
Riverside
29
18
11
Auckland,
-1/10/2018 Matakana
Dubai,
Hamburg,
Madrid, Manila,
Melbourne,
Mexico City,
Mumbai,
Santiago,
Shanghai,
Singapore,
Sydney,
Wellington
3
1/04/2018
Riverside
30
16
14
Auckland,
-
Matakana
Bangkok,
1/12/2018
Beijing,
Christchurch,
Dubai,
Guangzhou, Ho
Chi Minh City,
Jakarta,
London, Port
Moresby,
Shanghai,
Singapore,
Tokyo,
Vancouver,
Wellington
4
1/11/2018
Riverside
22
13
9
Auckland,
-
Matakana
Bogota, London,
17/06/2019
Los Angeles,
Melbourne,
Napier, Paris,
Sao Paulo,
Sydney,
Tauranga,
Wellington
5
27/02/2019 Riverside
22
17
5
Auckland,
-
Matakana
Bangkok,
3/09/2019
Christchurch,
Dubai, Los
Angeles,
Sydney,
Tauranga,
Tokyo,
Wellington
6
25/11/2019 Riverside
26
17
9
Auckland,
-
Matakana
Christchurch,
17/06/2020
Hamburg, Ho
Chi Minh City,
Manila, Mexico,
Mumbai,
Riyadh, Sao
Paulo,
Shanghai,
Wellington
7
28/06/2020 Held Online 24
18
6
Auckland,
-
Virtually
Christchurch,
1/12/2020
Melbourne, New
York, Sao
Paulo,
Singapore,
Sydney,
Tauranga,
Wellington
8
21/11/2021 Riverside
22
22
0
Auckland,
-
Matakana
Christchurch,
22/06/2022
Napier,
Wellington,
Dunedin
Total
204
137
67
