21 June 2024  
 
Sue 
[FYI request #27048 email] 
 
 
 
Kia ora  
 
 
Your Official Information Act request, reference: GOV-032707 
Thank you for your email of 29 May 2024, asking for the following information under the Official 
Information Act 1982 (the Act): 
 
Request 1. 
Please provide the guidelines, rules, regulations, and other documents for situations when: 
(1) The external clinical advisor states the medical question is outside their scope of practice: 
(2) The external clinical advisor notifies ACC that they are retired, and hence can no longer hold a 
practice certificate. 
 
On your website, you have a policy titled Client Choice of Providers Policy (GOV-003380), which is 
applicable to external clinical advisors as that is a medical specialist assessment that ACC uses for 
decisions about cover for complex claims. Arrange medical single discipline assessment processes, 
step 2(c) (GOV-007023). 
 
Request 2. 
Please provide the the current list of ECA's based on specialities and sub-specialities, and the 
historical list since 01/16/2016. Please provide this information in an excel spreadsheet format, or a 
searchable pdf format, which can be converted to an excel spreadsheet. 
 
1. ACC is required to make a decision about whether to grant or refuse your request as soon as reasonably 
practicable and within 20 working days of receiving the request. ACC considers this request is one of 
multiple requests made by the same requester, which may affect ACC’s decision to grant or refuse the 
request. 
 
2. In order for ACC to make a decision on this request, ACC requests that you provide: 
Your full name and confirmation of your identity, and 
the reasons for the request. 
 
3. We ask that this information be provided as soon as possible to enable us to make a decision on your 
requests. This may include ACC extending the timeframe for responding, charging for the request, or 
refusing to grant the request because: 
ACC has already provided this information in an earlier request; and/or 
the information requested cannot be made available without substantial collation or research; 
and/or 
the request is frivolous or vexatious or the information requested is trivial; and/or 
the request may relate to matters including proceedings under Part 5 of the Accident 
Compensation Act 2001. 
 
4. If you would prefer, this information can be provided confidentially to ACC at the following address: 
Manager OIA Services, ACC, PO Box 242, Wellington, or by email to [email address]. Any 
 
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information/documentation provided establishing your identity will be used solely for that purpose and 
destroyed after. Please reference this request when doing so: GOV-032707 
 
5. We look forward to receiving the information requested at paragraph 2. 
 
If you have any questions about this response, please get in touch 
You can email me at [email address]. If you are not happy with this letter, you can also 
contact the Ombudsman via [email address] or by phoning 0800 802 602. Information 
about how to make a complaint is available at www.ombudsman.parliament.nz. 
 
 
Ngā mihi 
 
 
 
Christopher Johnston 
Manager Official Information Act Services 
Government Engagement 
 
 
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