21 June 2024
Anon
[FYI request #26965 email] Kia ora Anon
Your Official Information Act request, reference: GOV-032605
Thank you for your requests of 24 May 2024, asking for the following information under the Official
Information Act 1982 (the Act):
1.
This is a request for a copy of each" Claim validation framework: guide" which were in effect from
July 2021 to present. I note that the guide available on your website (OIA response GOV-029160 (14
December 2023) included the guide that was archived in July 2021, and the current guide was not
included in the response.
2.
Please also include with this request:
•
Criteria for a cover decision to be considered made in error
•
Criteria for determining that evidence is new
•
Reasons a cover decision cannot be revoked
•
ACC850 Decision rationale form
•
Knowledge for Cover Assessors documents
•
GUIDELINES Supporting the Diverse Needs of our Clients
•
Clinical questions guide
1. ACC is required to make a decision about whether to grant or refuse your request as soon as
reasonably practicable and within 20 working days of receiving the request. ACC considers this request
is one of multiple requests made by the same requester, which may affect ACC’s decision to grant or
refuse the request.
2. In order for ACC to make a decision on this request, ACC requests that you provide:
a. Your full name and confirmation of your identity, and
b. the reasons for the request.
3. We ask that this information be provided as soon as possible to enable us to make a decision on your
requests. This may include ACC extending the timeframe for responding, charging for the request, or
refusing to grant the request because:
a. ACC has already provided this information in an earlier request; and/or
b. the information requested cannot be made available without substantial collation or research;
and/or
c. the request is frivolous or vexatious or the information requested is trivial; and/or
d. the request may relate to matters including proceedings under Part 5 of the Accident
Compensation Act 2001.
4. If you would prefer, this information can be provided confidentially to ACC at the following address:
Manager OIA Services, ACC, PO Box 242, Wellington, or by email to
[email address].
GOV-032605 Page 1 of 2
Any information/documentation provided establishing your identity will be used solely for that purpose
and destroyed after. Please reference this request when doing so:
GOV-032605.
5. We look forward to receiving the information requested at paragraph 2.
If you have any questions about this response, please get in touch
You can email me at
[email address]. If you are not happy with this letter, you can also
contact the Ombudsman
via [email address] or by phoning 0800 802 602. Information
about how to make a complaint is available at
www.ombudsman.parliament.nz. Ngā mihi
Christopher Johnston
Manager Official Information Act Services
Government Engagement
GOV-032605 Page 2 of 2
Document Outline
