This is an HTML version of an attachment to the Official Information request 'Incident report'.

Act
Information 
Official 
the 
under 
Released 


SMS Incident Report     F3860442
2/20
 06/12/2023 08:04:43
TAUR7112
HL
02:06:00 19 Nov 
02:16:59 19 Nov 
03:24:39 19 Nov 
05:27:44 19 Nov 
2023
2023
2023
2023
GMBAYOP02
OF
02:18:25 19 Nov 
02:18:25 19 Nov 
03:32:24 19 Nov 
12:53:56 19 Nov 
2023
2023
2023
2023
TAUR711
P1
02:18:40 19 Nov 
02:19:03 19 Nov 
03:37:07 19 Nov 
04:55:48 19 Nov 
2023
2023
2023
2023
ROTO814
PM
02:41:47 19 Nov 
03:01:10 19 Nov 
03:44:35 19 Nov 
10:22:35 19 Nov 
2023
2023
2023
2023
CAMB441
P1
03:32:10 19 Nov 
03:32:59 19 Nov 
03:46:38 19 Nov 
06:28:29 19 Nov  Act
2023
2023
2023
2023
MATA387
PR
03:22:03 19 Nov 
03:24:03 19 Nov 
03:49:35 19 Nov 
05:17:23 19 Nov 
2023
2023
2023
2023
TAUP211
P1
03:27:12 19 Nov 
03:27:48 19 Nov 
04:14:21 19 Nov 
04:32:50 19 Nov 
2023
2023
2023
2023
SOBAYOP09
OF
02:26:12 19 Nov 
02:27:23 19 Nov 
04:31:43 19 Nov 
06:25:32 19 Nov 
2023
2023
2023
2023
NGAR3326
CV
03:20:16 19 Nov 
03:35:22 19 Nov 
05:22:44 19 Nov 
08:19:31 19 Nov 
2023
2023
2023
2023
VSOBAYOP02
VSO
04:35:33 19 Nov 
04:41:35 19 Nov 
07:58:07 19 Nov 
12:16:18 19 Nov 
2023
2023
2023
2023
FIBAYOP05
FSO
06:20:20 19 Nov 
06:33:22 19 Nov 
08:20:52 19 Nov 
11:36:47 19 Nov 
Information 
2023
2023
2023
2023
KINL622
SPARE
09:00:29 19 Nov 
09:00:41 19 Nov 
09:06:47 19 Nov 
09:28:32 19 Nov 
2023
2023
2023
2023
VSOWAIKA03
VSO
05:54:44 19 Nov 
05:55:04 19 Nov 
09:50:18 19 Nov 
09:51:00 19 Nov 
2023
2023
2023
2023
VSOWAIKA05
VSO
05:57:44 19 Nov 
05:58:15 19 Nov 
11:37:11 19 Nov 
12:25:56 19 Nov 
2023
2023
2023
2023
FICOUMA05
FSO
06:18:46 19 Nov 
06:18:52 19 Nov 
Official 
2023
2023
GMBAYOP05
OF
06:19:10 19 Nov 
06:20:01 19 Nov 
2023
2023
the 
DMWAIKA
OF
03:18:59 19 Nov 
03:19:23 19 Nov 
03:48:17 19 Nov 
2023
2023
2023
MATA381
P1
03:20:14 19 Nov 
03:26:45 19 Nov 
2023
2023
TAUP217
PR
03:20:19 19 Nov 
03:28:50 19 Nov 
2023
2023
HAMI415
HP
02:11:53 19 Nov 
02:15:43 19 Nov 
02:39:47 19 Nov 
under 
2023
2023
2023
PUTA867
PR
02:03:57 19 Nov 
02:28:21 19 Nov 
2023
2023
ROTO812
P2
02:04:00 19 Nov 
02:59:47 19 Nov 
2023
2023
Start->Alert
7 min
10 min
Released 
min
min
min
Alert->1st 
Arrival
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval


Act
Information 
Official 
the 
under 
Released 

SMS Incident Report     F3860442
4/20
 06/12/2023 08:04:43
19 Nov 2023
02:03:22
POWERCO
19 Nov 2023
02:04:48
AMBULANCE VIA INTERCAD
19 Nov 2023
02:06:06
SOBAYOP09 
 ACKNOWLEDGED VIA AMS
19 Nov 2023
02:06:49
GMBAYOP02 
 ACKNOWLEDGED VIA AMS
19 Nov 2023
02:06:52
REGION NTKTP MANAGEMENT PAGED 3RD ALARM
19 Nov 2023
02:07:10
BAY OF PLENTY 3RD ALARM AND ABOVE
19 Nov 2023
02:07:15
NATIONAL MEDIA SUPPORT
Act
19 Nov 2023
02:08:50
LOCAL AUTHORITY 
19 Nov 2023
02:11:13
POWERCO ETA 5 MINS
19 Nov 2023
02:14:04
ROTORUA FIRE REQUESTING CLARIFICATION ON TURN OUT - GIVEN - 
PERMISSION GIVEN
19 Nov 2023
02:14:23
SOBAYOP09 
 ACKNOWLEDGED VIA AMS
19 Nov 2023
02:16:05
DMWAIK ACK PAGE - APPROVES HAMI415 TO ATTEND - WILL MONITOR 
AT THIS STAGE AS
19 Nov 2023
02:16:07
LOCAL AUTHORITY 
19 Nov 2023
02:17:46
ADHOC PAGE PUTA867 
NOT ADHOC PUTARURU SIREN 
Information 
19 Nov 2023
02:23:00
PAGE VSOBAYOP02 (
 RE 3RD ALARM
19 Nov 2023
02:24:00
VSOBAYOP02 
 ACKNOWLEDGED VIA AMS
19 Nov 2023
02:28:44
WAIKATO REGIONAL COUNCIL 
19 Nov 2023
02:51:19
ETEXT SENT WHITE BROTHERS WAIKATO VEHICLE AREA MAINTENANCE 
GROUP RE HAMI415 
19 Nov 2023
02:51:42
NGONGONTAHA FIRE STATION - STATION MANNED 1 CREW 
Official 
19 Nov 2023
02:57:58
NGONGOTAHA FIRE STATION - MANNED 2 CREWS 
19 Nov 2023
02:58:41
BOP GMS PAGED SITREP
19 Nov 2023
02:58:49
GREATER ALARM ATTENDANCE SHEET SENT TO ROTO8118
the 
19 Nov 2023
03:05:31
CFO TIRAU (
 THROUGH TO DCFO 
 AT TIRAU 
STATION
19 Nov 2023
03:12:54
DMWAIKATO NOTIFIED OF HAMI415 ISSUE
19 Nov 2023
03:23:40
DCESDD 
ACKNOWLEDGED VIA AMS
19 Nov 2023
03:23:44
DCEKAUMAO 
 ACKNOWLEDGED VIA AMS
under 
19 Nov 2023
03:24:10
NORTHCOM1 
 ACKNOWLEDGED VIA AMS
19 Nov 2023
03:24:27
DEPNATCMR1 
 ACKNOWLEDGED VIA AMS
19 Nov 2023
03:24:51
TAUPO FIRE STATION - ATTATCH TAUP211 INSTEAD OF TAUP217 WE 
WILL LEAVE THE ET
19 Nov 2023
03:24:55
REGION NTKTP MANAGEMENT GROUP PAGED 4TH ALARM
19 Nov 2023
03:25:07
BAY OF PLENTY 3RD ALARM GOURP PAGED 4TH ALARM
19 Nov 2023
03:25:14
NCG PAGED 4TH ALARM
19 Nov 2023
03:25:27
COMCEN ON CALL MANAGER CM 
 PAGED
Released 
19 Nov 2023
03:27:12
SOUTH WAIKATO DISTRICT COUNCIL RE THIRD ALARM
19 Nov 2023
03:27:15
POWERCO RE 4TH ALARM
19 Nov 2023
03:29:01
WAIKATO REGIONAL AUTH RE FOURTH ALARM
19 Nov 2023
03:30:42
BOP EMERGENCY MANAGEMENT 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
5/20
 06/12/2023 08:04:43
19 Nov 2023
03:34:47
BOP EMERGENCY MANAGEMENT LINE DOES NOT GO THROUGH. ON 
PHONE WITH REGIONAL CO
19 Nov 2023
03:41:52
ADHOC PAGE TAUPO211 - TAP211 K25 TO TAUPO FIRE STATION - 
NORTHCOM 
19 Nov 2023
03:42:51
UNABLE TO GET THROUGH TO BOP EMERGENCY MANAGEMENT - BOP 
POLLUTION ADV WAIKAT
19 Nov 2023
03:46:08
VSOBAYOP02 (
 PAGED RE 4TH ALARM
19 Nov 2023
03:48:56
TAUPO FIRE PAGED 2 MORE FIREGHTERS REQUIRED TO MAN TAUP217 
ON STATION 
Act
19 Nov 2023
03:54:42
 (LOCAL CIVIL DEFENCE CONTROLLER) - NO 
ANSWER - LEFT MESSAGE
19 Nov 2023
03:55:31
TAUPO FIRE STATION > SO + 2  ON STATION , 4TH CREW MEMBER 
RESPONDING TO STAT
19 Nov 2023
04:05:38
DUTY CIVIL DEFENCE CONTROLLER FOR WAIKATO 
19 Nov 2023
04:10:22
VSOBAYOP02 PAGED TO RING FIRECOM WELFARE CHECK
19 Nov 2023
04:11:57
TAURANGA SSO SMARTPHONE RE TAUR711/TAUR7112 RESPONSE TO 
INC
19 Nov 2023
04:27:17
SWDC CIVIL DEFENCE PUT THROUGH TO THE COMMAND UNIT
19 Nov 2023
04:38:43
GREATER ALARM ATTENDANCE FORM CORRECTED AND RESENT TO 
ROTO8118
Information 
19 Nov 2023
05:08:18
ADHOC PAGE VSOWIKA03(
 TO CONTACT COMMS 
19 Nov 2023
05:14:24
ADHOC PAGE VSOWAIKA05(
 TO CONTACT COMMS 
19 Nov 2023
05:29:53
VSOWAIK5(
 CALLS IN TRANSFERRED TO 
VSOBAYOP02(
 
19 Nov 2023
07:11:35
CIVIL DEFENCE (TOKA) PHONES IN FOR UPDATE - DETAILS PASSED
19 Nov 2023
07:25:23
FULL BRIGADE CALLBACK FOR ROTORUA STATION. ONLY 3 ON STATION
Official 
19 Nov 2023
08:07:21
ROTORUA WILL HAVE 1 CALLBACK CREW IN ABOUT 10 MINUTES. WILL 
THEN LET KAWE917
19 Nov 2023
08:15:15
POWERCO
the 
19 Nov 2023
08:20:30
POWERCO TRANSFERRED TO ROTO8118 BALMORAL COMMAND TO 
DISCUSS POWER BEING REST
19 Nov 2023
08:26:07
1 CALLBACK CREW ON ROTORUA STATION
19 Nov 2023
08:31:27
POWERCO
19 Nov 2023
08:54:08
SOBOP9 HAS RETURNED HOME
under 
Message Log 
Time
Message
01:52:21
https://web.pcl.govt.nz/?ecn=
01:52:21
INC INFO: BUILDING ON FIRE
01:52:21
** LOI search completed at 19/11/23 01:52:21
01:52:25
** Recommended unit TOKO871 for requirement PUMP (>1.9 km)
** Recommended unit 
Released 
01:52:25
TOKO877 for requirement PUMP (>1.9 km)
01:52:26
Station Selcal used to Initiate Alerting. (TOKO871 at 1887 TOKOROA 185873)
01:52:27
Station Selcal used to Initiate Alerting. (TOKO877 at 1887 TOKOROA 185873)
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
6/20
 06/12/2023 08:04:43
01:52:29
ALERTING_COMPLETED TOKO871
01:52:30
ALERTING_COMPLETED TOKO877
01:52:31
FLAMES AND SMOKE 
01:52:39
** PFA/CPN search completed
01:53:48
FIR2POL: FIRE RESPONDING TO BUILDING FIRE - BESIDE SH1
01:53:55
** Event P056775511 of NZP/RA copied from F3860442 of NZFS/BP at: 19/11/23 01:53
01:53:55
:55
Act
01:58:42
Unit TOKO871 [ K1 : PROCEEDING TO INCIDENT]
01:59:14
FIR2POL: FIRE CREW WILL BE IN ATTENDANCE SHORTLY
01:59:33
FIR2POL: AS IT IS B
02:01:01
Unit TOKO877 [ K1 : PROCEEDING TO INCIDENT]
02:01:10
Unit TOKO877 [ K1 : PROCEEDING TO INCIDENT]
02:01:18
Unit TOKO877 [ K1 : PROCEEDING TO INCIDENT]
02:02:29
Unit TOKO871 [ K99 : PROPERTY FIRE WELL INVOLVED]
02:02:37
Unit TOKO877 [ KC : UNIT CALLING]
02:02:41
Unit TOKO871 [ KP : PRIORITY MESSAGE]
Information 
02:03:10
FIR2POL: K99 BUILDING FIRE
02:03:13
Unit TOKO871 [ KP : PRIORITY MESSAGE] K99 - TRANSMIT 3RD ALARM OLD TREE 
TAVERN B
02:03:13
UILDING
02:03:31
INC INFO: BUILDING ON FIRE | TX 2ND ALARM 
02:03:39
Unit TOKO871 [ K11P : POLICE REQUIRED]
Official 
02:03:43
FIR2POL: 3RD ALARM
02:03:44
** Alarm level updated to 2
the 
02:03:44
** Recommended unit PUTA861 for requirement PUMP (>22.3 km)
** Recommended unit
02:03:44
 PUTA867 for requirement PUMP (>22.3 km)
** Recommended unit ROTO8121 for requi
02:03:44
rement ISV (>33.3 km)
02:03:49
** Requirement ROTO812 added for alarm level 2
under 
02:03:50
Unit TOKO877 [ K2 : IN ATTENDANCE AT INCIDENT]
02:03:52
** Recommended unit ROTO812 for requirement ROTO812 (>33.3 km)
02:03:54
Station Selcal used to Initiate Alerting. (PUTA861 at 1886 PUTARURU 185863)
02:03:54
Station Selcal used to Initiate Alerting. (PUTA867 at 1886 PUTARURU 185863)
02:03:54
PA Selcal used to Initiate Alerting. (ROTO8121 at 1881 ROTORUA 185811)
02:03:54
PA Selcal used to Initiate Alerting. (ROTO812 at 1881 ROTORUA 185811)
02:03:57
ALERTING_COMPLETED PUTA861
Released 
02:03:57
ALERTING_COMPLETED PUTA867
02:04:00
ALERTING_COMPLETED ROTO8121
02:04:00
ALERTING_COMPLETED ROTO812
02:04:39
FIR2AMB: AMBULANCE REQUIRED 3RD ALARM BUILDING FIRE
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
7/20
 06/12/2023 08:04:43
02:04:46
** Event A01166717 of AMBO/N copied from F3860442 of NZFS/BP at: 19/11/23 02:04:
02:04:46
46
02:04:49
AMBO EVENT 0084-1-2023/11/19-FIR LINKED AT 19/11/2023 02:04:49
02:05:35
FIR2AMB: AMB REQUIRED. 3RD ALARM FIRE
02:05:36
** Alarm level updated to 3
02:05:36
** Recommended unit ROTO8118 for requirement COMU (>33.3 km)
** Recommended uni
Act
02:05:36
t ROTO8126 for requirement SUPPT (>33.3 km)
** Recommended unit TIRA857 for req
02:05:36
uirement PUMP (>30.6 km)
** Recommended unit ROTO811 for requirement PUMP (>33.
02:05:36
3 km)
** Recommended unit TAUR7112 for requirement HOSEL (>65.9 km)
02:05:38
INC INFO: BUILDING ON FIRE | TX 3RD ALARM 
02:05:52
PA Selcal used to Initiate Alerting. (ROTO8118 at 1881 ROTORUA 185811)
02:05:52
Pager used to Initiate Alerting.
02:05:52
Station Selcal used to Initiate Alerting. (TIRA857 at 1885 TIRAU 185853)
Information 
02:05:52
PA Selcal used to Initiate Alerting. (ROTO811 at 1881 ROTORUA 185811)
02:05:53
Station Selcal used to Initiate Alerting. (TAUR7112 at 1871 TAURANGA 185712)
02:05:55
ALERTING_COMPLETED ROTO8126
02:05:57
ALERTING_COMPLETED TIRA857
02:06:00
ALERTING_COMPLETED TAUR7112
02:06:03
ALERTING_COMPLETED ROTO8118
Official 
02:06:04
ALERTING_COMPLETED ROTO811
02:06:39
Pager used to Initiate Alerting.
the 
02:06:51
ALERTING_COMPLETED PUTA8629
02:07:02
Unit TOKO871 [ KC : UNIT CALLING]
02:07:17
AL: PAGING ACK TIMED OUT FOR STATION: 1886 at 19-11-23 02:07:17
02:07:18
DCFO 
 REQUESTS PUTA8629 ATTACHED FOR REFRESHMENTS
02:08:55
Unit TOKO871 [ SITREP : ] CFO 
 - 1 DERELECT BUILDING APPROX 60X 60M 
under 
WELL I
02:08:55
NVOLVED CREWS DOING EXTERNAL OFFENSIVE ATTACK LPD CAN YOU CONFIRM 
THAT AN AERIAL
02:08:55
 IS ATTATCHED
02:09:10
Unit ROTO811 [ K1 : PROCEEDING TO INCIDENT]
02:09:17
AL: PAGING ACK TIMED OUT FOR STATION: 1885 at 19-11-23 02:09:17
02:09:28
Unit TOKO871 [COMCEN COM : MESSAGE] NEGATIVE AERIAL ISNT ON PDA FOR 3RD 
ALARM
02:09:36
Unit TOKO871 [COMCEN COM : MESSAGE] DO YOU REQUIRE AN AERIAL
Released 
02:09:45
FIR2POL: THERE IS NO INFO FROM US RE PERSONS REPORTED - THAT COMMENT 
WAS PLACED 
02:09:45
IN THERE BY JWEG70
02:09:46
Unit TOKO871 [ SITREP : ] AFFIRMATIVE YOU CAN PROBRABLY ATTATCH THE BRONT 
FROM R
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
8/20
 06/12/2023 08:04:43
02:09:46
OTORUA
02:10:04
INC INFO: BUILDING ON FIRE | TX 3RD ALARM | MK AERIALS 1
02:10:07
AL: PAGING ACK TIMED OUT FOR STATION: 1886 at 19-11-23 02:10:07
02:10:08
** Requirement AERIAL added for alarm level 3
02:10:16
** Units excluded from recommendation: ROTO814
02:10:24
GMBAYOP02 
 K38 VIA AMS
02:10:37
Unit PUTA861 [ K1 : PROCEEDING TO INCIDENT]
Act
02:10:46
Unit PUTA861 [ K1 : PROCEEDING TO INCIDENT]
02:10:54
** Requirement HAMI415 added for alarm level 3
02:11:05
Pager used to Initiate Alerting.
02:11:06
ALERTING_COMPLETED FIBAYOP02
02:11:12
** Units restored to recommendation: ROTO814
02:11:16
Unit PUTA861 [ K1 : PROCEEDING TO INCIDENT]
02:11:17
** Requirement AERIAL removed for alarm level 3
02:11:19
** Requirement HAMI415 removed for alarm level 3
02:11:41
Unit FIBAYOP02 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT 
Information 
ADDRESS)]
02:11:46
GMBAYOP02 
 HAS RESPONDED VIA AMS - ETA 75 MINS (03:27)
02:11:51
PA Selcal used to Initiate Alerting. (HAMI415 at 1641 HAMILTON 184411)
02:11:53
ALERTING_COMPLETED HAMI415
02:14:04
 FOR FULL BRIGADE TURN OUT
02:14:39
Unit PUTA8629 [ K1 : PROCEEDING TO INCIDENT]
Official 
02:14:42
Unit TIRA857 [ K1 : PROCEEDING TO INCIDENT]
02:15:20
Unit TOKO871 [COMCEN COM : MESSAGE] BE ADVISED AERIAL FROM HAMILTON AND 
ETA 5MIN
the 
02:15:20
UTES FOR POWER
02:15:43
Unit HAMI415 [ K1 : PROCEEDING TO INCIDENT]
02:15:51
Unit PUTA861 [ KC : UNIT CALLING]
02:16:05
 ITS BAY OF PLENTY AREA
02:16:51
Unit TIRA857 [ KC : UNIT CALLING]
under 
02:16:52
Unit PUTA861 [ SITREP : ] COULD YOU RE-TRY FOR PUTA867 ALTHOUGH UNLIKELY TO 
CREW
02:16:52
 FOR TONIGHT AND RESPONDING DCFO +3
02:16:59
Unit TAUR7112 [ K1 : PROCEEDING TO INCIDENT]
02:18:11
Unit TIRA857 [ SITREP : ] RESPONDING CFO+ 3
02:18:26
Unit GMBAYOP02 [ K1 : PROCEEDING TO INCIDENT]
02:18:37
Station Selcal used to Initiate Alerting. (TAUR711 at 1871 TAURANGA 185712)
02:18:40
ALERTING_COMPLETED TAUR711
Released 
02:18:51
Unit TAUR711 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT 
ADDRESS)] AS
02:18:51
 A BASE PUMP FOR HOSELAYER
02:19:03
Unit TAUR711 [ K1 : PROCEEDING TO INCIDENT]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
9/20
 06/12/2023 08:04:43
02:19:29
** Requirement PUMP added for alarm level 3
02:19:41
** Requirement PUMP removed for alarm level 3
02:19:44
Unit ROTO8118 [ K1 : PROCEEDING TO INCIDENT]
02:20:07
Station Selcal used to Initiate Alerting. (MANG887 at 1888 MANGAKINO 185883)
02:20:10
ALERTING_COMPLETED MANG887
02:21:05
Unit ROTO8121 [ K1 : PROCEEDING TO INCIDENT]
02:21:15
Unit GMBAYOP02 [COMCEN COM : MESSAGE] [PHONE] CAN WE HAVE YOUR 
Act
APPROVAL TO CONTA
02:21:15
CT VSO (APPROVED)
02:21:45
Unit ROTO8121 [ K1 : PROCEEDING TO INCIDENT]
02:23:00
Unit FIBAYOP02 [ K1 : PROCEEDING TO INCIDENT]
02:23:15
Unit ROTO8118 [ KC : UNIT CALLING]
02:23:59
Unit ROTO8126 [ K1 : PROCEEDING TO INCIDENT]
02:25:20
** Requirement TAUR711 added for alarm level 3
02:25:35
Unit ROTO8118 [ SITREP : ] ROTO811 FULLY CREWED , ROTO812 CREW IS 
RESPONDING WIT
02:25:35
H 2 ON ROTO8118 AND 2 ON ROTO8121 . ROTO812 NOT RESPONDED
Information 
02:25:44
** Requirement HAMI415 added for alarm level 3
02:26:11
Pager used to Initiate Alerting.
02:26:12
ALERTING_COMPLETED SOBAYOP09
02:26:13
ALERTING_COMPLETED SOBAYOP09
02:26:24
Unit PUTA861 [ K2 : IN ATTENDANCE AT INCIDENT]
Official 
02:26:28
Unit MANG887 [ K1 : PROCEEDING TO INCIDENT]
02:26:33
** Requirement MANG887 added for alarm level 3
02:26:48
Unit MANG887 [ KC : UNIT CALLING]
the 
02:26:54
Unit SOBAYOP09 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT 
ADDRESS)] 
02:26:54
[PHONE] I HAVE BEEN ASKED BY GMBAYOP02 TO RESPOND.
02:27:18
Unit MANG887 [ SITREP : ] WE ARE FULLY CREWED CFO + 3FF + RECRUIT
02:27:23
Unit SOBAYOP09 [ K1 : PROCEEDING TO INCIDENT]
under 
02:28:21
Unit PUTA867 [ K7 : AT NORMAL STATION]
02:29:38
AL: PAGING ACK TIMED OUT FOR STATION: 1896 at 19-11-23 02:29:38
02:30:26
Unit PUTA8629 [ K2 : IN ATTENDANCE AT INCIDENT]
02:32:01
Unit TOKO871 [ KC : UNIT CALLING]
02:33:32
Unit TOKO871 [ SITREP : ] 6 PERSONEL IN BA DOING EXTERNAL ATTACK POL IN 
ATTENDAN
02:33:32
CE AMB IN ATTENDANCE AND POWER AUTHORITY ALSO IN ATTENDANCE
02:33:37
Unit TOKO871 [ K11A-1 : AMBULANCE IN ATTENDANCE]
Released 
02:33:40
Unit TOKO871 [ K11P-1 : POLICE IN ATTENDANCE]
02:33:44
Unit TOKO871 [ K11E-1 : ELECTRICAL AUTHORITY IN ATTENDANCE]
02:35:20
Unit SOBAYOP09 [ K1 : PROCEEDING TO INCIDENT]
02:37:48
Unit HAMI415 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
10/20
 06/12/2023 08:04:43
02:38:47
Unit HAMI415 [ SITREP : ] STANDBY FOR PHONE CALL(TRANSMISSION COMPLETELY 
UNREADA
02:38:47
BLE)
02:39:16
Unit TIRA857 [ K2 : IN ATTENDANCE AT INCIDENT]
02:39:48
Unit HAMI415 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
02:40:10
Unit HAMI415 [ SITREP : ] [PHONE] WE HAVE LOST OUR LIGHTS AND CANNOT 
PROCEED
02:41:35
Unit TOKO871 [COMCEN COM : MESSAGE] ROTO812 ARE UNABLE TO CREW DO YOU  Act
REQUIRE AN
02:41:35
OTHER PUMP IN PLACE ? BE ADVISED AERIAL FROM HAMILTON HAS BROKEN DOWN, 
TRYING FO
02:41:35
R ROTO814 TO RESPOND
02:41:36
** Requirement AERIAL added for alarm level 3
02:41:39
** Recommended unit ROTO814 for requirement AERIAL (>33.2 km)
** No recommendat
02:41:39
ion for requirement TAUR711
** No recommendation for requirement HAMI415
02:41:44
PA Selcal used to Initiate Alerting. (ROTO814 at 1881 ROTORUA 185811)
Information 
02:41:47
ALERTING_COMPLETED ROTO814
02:42:05
Unit TOKO871 [ SITREP : ] NEGATIVE ON THE REQ PUMP REPLACEMENT FOR 
ROTO812
02:42:20
Unit ROTO8118 [ KC : UNIT CALLING]
02:42:36
Unit TOKO871 [COMCEN COM : MESSAGE] AERIAL ROTO814 FROM ROTORUA 
SHORTLY
02:42:55
Unit ROTO814 [ SITREP : ] RESPONDING WITH A CREW OF 3
Official 
02:43:18
ROTORUA STAION VIA PHONE 3 CREW ON STATION 
02:43:37
Unit MATA387 [ SITREP : ] - MANUAL TIME ENTERED 19/11/23 02:43:26 K1 FOR TIRAU S
the 
02:43:37
TATION
02:44:04
Unit ROTO8118 [ SITREP : ] CAN YOU PLS RE-ACTIVATE LEVEL 3 AMS
02:44:24
Unit ROTO8118 [COMCEN COM : MESSAGE] GOING TO PUT KAWE917 COVER MOVE 
TO ROTORUA 
02:44:24
STN AND NGON TO COVER THEIR OWN STATION
02:44:30
Unit ROTO814 [ SITREP : ] [PHONE] SO 
. WE WILL BE RESPONDING IN 5 
under 
MINUTES 
02:44:30
- WE HAVE ONE MORE COMING IN AND WE WILL BE FULLY CREWED
02:46:13
Alarm Timer Extended: 0
02:46:14
Alarm Timer Extended: 0
02:46:26
Unit ROTO812 [ KE : UNABLE TO PROCEED (STATE REASON)] NO CREW
02:49:02
Unit TAUR7112 [ K1 : PROCEEDING TO INCIDENT]
02:49:57
Unit TAUR7112 [ K1 : PROCEEDING TO INCIDENT]
02:51:19
ELECTRICAL FAULT
Released 
02:51:38
Unit MANG887 [ KC : UNIT CALLING]
02:52:04
Unit MANG887 [ SITREP : ] IS THERE A STAGING AREA
02:52:58
Unit MANG887 [ K2 : IN ATTENDANCE AT INCIDENT]
02:53:06
Unit TOKO871 [COMCEN COM : MESSAGE] IS THERE A STAGING AREA -
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
11/20
 06/12/2023 08:04:43
02:53:36
Unit TOKO871 [ SITREP : ] NO STAGING AREA AT THIS STAGE IF MANG887 PULL INTO 
CAR
02:53:36
PARK AND PARK NEXT TO TIRA857 .
02:53:49
Unit TOKO871 [COMCEN COM : MESSAGE] CAN WE HAVE A HAULET
02:55:37
Unit TOKO871 [ KC : UNIT CALLING]
02:56:15
Unit KAWE917 [COMCEN COM : MESSAGE] - MANUAL TIME ENTERED 19/11/23 02:55:26 
DO Y
02:56:15
OU WANT KAWE911 FOR STATION COVER
Act
02:57:38
Unit TOKO871 [ SITREP : ] SINGLE STOREY BUILDING APPROX 60M X 60M DERELICT 
DIS-U
02:57:38
SED CABIN. 8 CREWS IS BA , EXTERNAL DEFENSIVE ATTACK, SAFETY OFFICER 
APPOINTED, 
02:57:38
SFP FOR ALL AARRIVING APPLIANCES WILL BE THE TREES TAVERN CARPARK OFF 
BALMORAL D
02:57:38
RIVE
02:58:19
Unit ROTO811 [ K2 : IN ATTENDANCE AT INCIDENT]
02:59:18
Unit ROTO814 [COMCEN COM : MESSAGE] CONFIRMING ARE YOU K1
02:59:23
Unit ROTO814 [ SITREP : ] AWAITING ON 1 MORE CREW MEMBER WHO IS AROUND 
THE CORNE
Information 
02:59:23
R
02:59:47
Unit ROTO812 [ K7 : AT NORMAL STATION]
03:01:10
Unit ROTO814 [ K1 : PROCEEDING TO INCIDENT]
03:04:52
Unit FIBAYOP02 [ K2 : IN ATTENDANCE AT INCIDENT]
03:05:05
Unit ROTO8121 [ K2 : IN ATTENDANCE AT INCIDENT]
Official 
03:06:53
Alarm Timer Extended: 0
03:08:24
Unit ROTO8118 [ K2 : IN ATTENDANCE AT INCIDENT]
03:08:50
Unit TOKO871 [COMCEN COM : MESSAGE] CONFIRMING DO YOU REQUIRE JTOC FOR 
the 
TRAFFIC C
03:08:50
ONTROL
03:08:56
Unit TOKO871 [ SITREP : ] NEGATIVE
03:09:39
JTOC CALLS IN ASKING IF THEY ARE REQUIRED FOR TRAFFIC CONTROL - ADVISE 
WE WILL C
03:09:39
HECK AND LET THEM KNOW
under 
03:11:21
Alarm Timer Extended: 0
03:15:33
Unit ROTO8118 [ KC : UNIT CALLING]
03:15:58
Unit ROTO8118 [ SITREP : ] DO YOU HAVE AN ETA ON ROTO814
03:16:20
Unit ROTO814 [ SITREP : ] APPROX 30MINS STILL
03:16:36
Unit ROTO8118 [ SITREP : ] MSG RECEIVED
03:17:52
Unit ROTO8118 [ KP : PRIORITY MESSAGE]
03:18:13
Unit ROTO8118 [ KP : PRIORITY MESSAGE] TRANSMIT 4TH ALARM
Released 
03:18:25
** Requirement ROTO812 removed for alarm level 2
03:18:32
INC INFO: BUILDING ON FIRE | TX 4TH ALARM | MK AERIALS 1
03:18:56
MSU Selcal used to Initiate Alerting. (DMWAIKA D07461)
03:18:59
ALERTING_COMPLETED DMWAIKA
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
12/20
 06/12/2023 08:04:43
03:19:18
Unit ROTO8118 [ KC : UNIT CALLING]
03:19:19
** Units excluded from recommendation: ROTO812
03:19:23
Unit DMWAIKA [ K1 : PROCEEDING TO INCIDENT]
03:19:26
** Units excluded from recommendation: ROTO817
03:19:58
** Units excluded from recommendation: TAUP211
03:20:08
** Alarm level updated to 4
03:20:08
** Recommended unit TAUP217 for requirement CANBACKUP (>53.8 km)
Act
** Recommended
03:20:08
 unit MATA381 for requirement PUMP (>48.3 km)
** Recommended unit NGAR3326 for 
03:20:08
requirement CANT (>89.5 km)
** No recommendation for requirement TAUR711
** No
03:20:08
 recommendation for requirement HAMI415
** No recommendation for requirement PU
03:20:08
MP
03:20:11
Unit ROTO8126 [ K2 : IN ATTENDANCE AT INCIDENT]
03:20:11
PA Selcal used to Initiate Alerting. (TAUP217 at 1821 TAUPO 185211)
Information 
03:20:11
Station Selcal used to Initiate Alerting. (MATA381 at 1638 MATAMATA 184383)
03:20:11
Station Selcal used to Initiate Alerting. (NGAR3326 at 1633 NGARUAWAHIA 184333)
03:20:14
ALERTING_COMPLETED MATA381
03:20:16
ALERTING_COMPLETED NGAR3326
03:20:19
ALERTING_COMPLETED TAUP217
Official 
03:21:20
Unit ROTO8118 [ K45 : COMMAND RESPONSIBILITY CHANGED TO (STATE NAME)] 
BALMORAL C
03:21:20
OMMAND
the 
03:21:50
MSU Selcal used to Initiate Alerting. (MATA387 D0DB52)
03:22:02
Unit MATA387 failed to contact via Selcal
03:22:03
ALERTING_COMPLETED MATA387
03:23:07
Unit MATA381 [ K7 : AT NORMAL STATION]
03:23:18
MATA381 STOOD DOWN 
under 
03:24:03
Unit MATA387 [ K1 : PROCEEDING TO INCIDENT]
03:24:32
Unit TAUR7112 [ K1 : PROCEEDING TO INCIDENT]
03:24:39
Unit TAUR7112 [ K2 : IN ATTENDANCE AT INCIDENT]
03:24:51
 IN DISTRICT 
03:25:53
** Requirement TAUP211 added for alarm level 4
03:26:05
** Recommended unit MATA381 for requirement PUMP (>48.3 km)
** No recommendatio
03:26:05
n for requirement TAUR711
Released ** No recommendation for requirement HAMI415
** No r
03:26:05
ecommendation for requirement TAUP211
03:26:10
FIR2AMB: THIS IS NOW A 4TH ALARM FIRE
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
13/20
 06/12/2023 08:04:43
03:26:18
FIR2POL: THIS IS NOW A 4TH ALARM FIRE
03:26:46
Unit MATA381 [ K7 : AT NORMAL STATION]
03:27:11
Phone used to Initiate Alerting.
03:27:12
ALERTING_COMPLETED TAUP211
03:27:24
Unit TAUP211 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT 
ADDRESS)]
03:27:35
Unit ROTO8118 [ KC : UNIT CALLING]
Act
03:27:36
Unit TAUP211 [ K39-1 : TRANSMIT K1]
03:27:48
Unit TAUP211 [ K1 : PROCEEDING TO INCIDENT]
03:27:49
POWERCO ADVISE 
03:27:54
POWER 
03:28:08
NOT
03:28:26
Unit TAUP211 [COMCEN COM : MESSAGE] CONFRIMING COVER MOVE FOR TAUPO 
FIRE STATION
03:28:34
Unit TAUP211 [ SITREP : ] AFFIRM
03:28:50
Unit TAUP217 [ K7 : AT NORMAL STATION]
03:28:57
Unit ROTO8118 [ KC : UNIT CALLING]
Information 
03:29:22
Unit ROTO8118 [ K44 : COMMAND OR CONTROL POINT ESTABLISHED (STATE OIC AND 
LOCATI
03:29:22
ON)] DOUBLE CHECKING YOU RECEIVED OUR K44
03:32:08
MSU Selcal used to Initiate Alerting. (CAMB441 D0E912)
03:32:10
ALERTING_COMPLETED CAMB441
03:32:22
Unit CAMB441 [ K39-1 : TRANSMIT K1]
Official 
03:32:24
[PHONE]
03:32:24
Unit GMBAYOP02 [ K2 : IN ATTENDANCE AT INCIDENT] [PHONE]
the 
03:32:56
Unit MATA387 [ K1 : PROCEEDING TO INCIDENT]
03:32:59
Unit CAMB441 [ K1 : PROCEEDING TO INCIDENT]
03:34:47
UNCIL 
03:35:13
Unit TAUP211 [ SITREP : ] PLEASE PAGE TAUPO CALLBACKS CREW REQUIRED FOR 
TAUP217
03:35:22
Unit NGAR3326 [ K1 : PROCEEDING TO INCIDENT]
under 
03:36:22
Unit SOBAYOP09 [ K1 : PROCEEDING TO INCIDENT]
03:36:39
Unit SOBAYOP09 [ K1 : PROCEEDING TO INCIDENT]
03:37:02
Unit NGAR3326 [ SITREP : ] [PHONE] CAN YOU PUT US THROUGH TO THE COMMAND 
UNIT SO
03:37:02
 WE CAN GET AN IDEA ON WHAT THEY REQUIRE (CALL TRANSFERRED)
03:37:07
Unit TAUR711 [ K2 : IN ATTENDANCE AT INCIDENT]
03:42:51
O IS THE CORRECT REGION - NO EMERGENCY MANAGEMENT CONTACT FOR 
WAIKATO EMERGENCY 
Released 
03:44:35
Unit ROTO814 [ K2 : IN ATTENDANCE AT INCIDENT]
03:46:38
Unit CAMB441 [ K2 : IN ATTENDANCE AT INCIDENT]
03:48:01
VSOBAYOP02 
 K38 VIA AMS
03:48:18
Unit DMWAIKA [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
14/20
 06/12/2023 08:04:43
03:49:28
VSOBAYOP02 
 HAS RESPONDED VIA AMS - ETA 79 MINS (05:08)
03:49:35
Unit MATA387 [ K2 : IN ATTENDANCE AT INCIDENT]
03:54:42
 
03:55:31
ION 
03:55:57
Unit ROTO8118 [ KC : UNIT CALLING]
03:56:33
Unit ROTO8118 [ K45 : COMMAND RESPONSIBILITY CHANGED TO (STATE NAME)] INC 
CONTRO
Act
03:56:33
LLER 
03:59:12
..
04:00:10
Alarm Timer Extended: 0
04:00:11
Alarm Timer Extended: 0
04:00:11
Alarm Timer Extended: 0
04:00:11
Alarm Timer Extended: 0
04:00:12
Alarm Timer Extended: 0
04:00:15
 FROM BAY OF PLENTY CIVIL DEFENCE RINGS IN 

ADVISI
04:00:15
Alarm Timer Extended: 0
Information 
04:00:15
NG TOKOROA IS IN WAIKATO CIVIL DEFENCE AREA.  THE DUTY CIVIL DEFENCE 
CONTROLLER 
04:00:15
PHONE FOR WAIKATO IS 
04:00:16
..
04:06:07
TAUPO FIRE ADVISE STATION FULLY CREWED
04:08:11
Unit VSOBAYOP02 [COMCEN COM : MESSAGE] WELFARE CHECK RADIO - NO ANSWER
Official 
04:08:44
Unit VSOBAYOP02 [COMCEN COM : MESSAGE] VSOBAYOP02 WELFARE CHECK 
PHONE - NO ANSWE
04:08:44
R
the 
04:09:30
Unit NGAR3326 [ STOP : MESSAGE] 1 VEH REMOVED BY TOW TRUCK
04:10:03
IGNORE STOP ABOVE 
04:10:25
Unit SOBAYOP09 [ KC : UNIT CALLING]
04:11:03
Unit SOBAYOP09 [ SITREP : ] TOUCHING BASE - WERE YOU TRYING TO CONTACT ME 
EARLIE
under 
04:11:03
R
04:11:57
Unit SOBAYOP09 [COMCEN COM : MESSAGE] YOUR ETA AT SCENE
04:12:17
Unit SOBAYOP09 [ SITREP : ] ETA 15 MINUTES
04:14:10
Alarm Timer Extended: 0
04:14:13
Alarm Timer Extended: 0
04:14:21
Unit TAUP211 [ K2 : IN ATTENDANCE AT INCIDENT]
04:14:26
Unit VSOBAYOP02 [ SITREP : ] (VIA PHONE) NOT ON RADIO YET - WAITING FOR INFO 
FRO
Released 
04:14:26
M FIRE GROUND - WILL HEAD VIA TAUPO
04:15:02
Unit ROTO8118 [ K45 : COMMAND RESPONSIBILITY CHANGED TO (STATE NAME)] CFO 
04:15:02
 - TOKOROA
04:18:54
Unit ROTO8118 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
15/20
 06/12/2023 08:04:43
04:20:39
Unit ROTO8118 [ SITREP : ] OIC 
. CURRENTLY OPERATING OFFENSIVE 
EXTERNAL FI
04:20:39
RE ATTACK 4 CREWS OUT OF 4 SECTORS. USING LPD AND 1 AERIAL OPERATING IN 
SECTOR 4
04:25:21
Alarm Timer Extended: 0
04:25:21
Alarm Timer Extended: 0
04:27:31
Alarm Timer Extended: 0
04:30:27
Unit VSOBAYOP02 [ K6 : ON PAGER (STATE LOCATION)]
Act
04:31:44
Unit SOBAYOP09 [ K2 : IN ATTENDANCE AT INCIDENT]
04:32:51
Unit TAUP211 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
04:35:32
Pager used to Initiate Alerting.
04:35:33
ALERTING_COMPLETED VSOBAYOP02
04:35:33
ALERTING_COMPLETED VSOBAYOP02
04:35:49
Unit VSOBAYOP02 [ SITREP : ] ETA 0520HRS
04:40:49
VSOBAYOP02 TRANSFERRED TO TO BALMORAL COMMAND VIA PHONE FOR 
CORRESPONDENCE 
04:41:35
Unit VSOBAYOP02 [ K1 : PROCEEDING TO INCIDENT] Information 
04:43:53
Alarm Timer Extended: 0
04:44:21
Unit VSOBAYOP02 [ K1 : PROCEEDING TO INCIDENT]
04:55:48
Unit TAUR711 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
05:02:31
Unit ROTO8118 [ KC : UNIT CALLING]
05:02:58
Unit ROTO8118 [ SITREP : ] BUTTON PUSHED IN ERROR
05:05:40
Unit VSOBAYOP02 [ KC : UNIT CALLING]
Official 
05:06:34
Unit VSOBAYOP02 [ SITREP : ] ARE YOU ABLE TO PAGE THE ON CALL VSO FOR 
WAIKATO SP
05:06:34
ECIFICALLY CAMBRIDGE AND MATAMATA BRIGADE TO GIVE ME A CALL
the 
05:10:27
Unit ROTO8118 [ KC : UNIT CALLING]
05:11:39
Unit ROTO8118 [ SITREP : ] OIC 
 - FIRE CONTAINED AND EXT 3 CREWS IN BA 
USI
05:11:39
NG LPD"S CURRENTLY EXT HOTSPOTS VIA EXTERNAL FIRE ATTACK , ASSISTED BY 
AERIAL
05:14:23
Unit TIRA857 [ K22-1 : APPLIANCE AVAILABLE FOR A FURTHER INCIDENT]
under 
05:14:35
VSOWAIKA03 CALLED COMMS TO ACK PAGE - TRANSFERRED TO VSOBAYOP02
05:17:24
Unit MATA387 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
05:22:14
05:22:41
Alarm Timer Extended: 35
05:22:44
Unit NGAR3326 [ K2 : IN ATTENDANCE AT INCIDENT]
05:27:45
Unit TAUR7112 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
05:44:33
Unit NGAR3326 [ K2 : IN ATTENDANCE AT INCIDENT]
Released 
05:54:43
Pager used to Initiate Alerting.
05:54:44
ALERTING_COMPLETED VSOWAIKA03
05:54:45
ALERTING_COMPLETED VSOWAIKA03
05:55:00
Unit VSOWAIKA03 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT 
ADDRESS)]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
16/20
 06/12/2023 08:04:43
05:55:04
Unit VSOWAIKA03 [ K1 : PROCEEDING TO INCIDENT]
05:57:02
Alarm Timer Extended: 0
05:57:43
Pager used to Initiate Alerting.
05:57:44
ALERTING_COMPLETED VSOWAIKA05
05:58:09
AL: PAGING ACK TIMED OUT FOR STATION: 1655 at 19-11-23 05:58:09
05:58:15
Unit VSOWAIKA05 [ K1 : PROCEEDING TO INCIDENT]
06:01:10
AL: PAGING ACK TIMED OUT FOR STATION: 1655 at 19-11-23 06:01:10
Act
06:18:45
Pager used to Initiate Alerting.
06:18:46
ALERTING_COMPLETED FICOUMA05
06:18:47
ALERTING_COMPLETED FICOUMA05
06:18:52
Preempt Unit FICOUMA05
06:19:08
Pager used to Initiate Alerting.
06:19:10
ALERTING_COMPLETED GMBAYOP05
06:19:10
ALERTING_COMPLETED GMBAYOP05
06:19:16
Unit FICOUMA05 [ K6 : ON PAGER (STATE LOCATION)]
06:20:01
Preempt Unit GMBAYOP05
Information 
06:20:06
Unit GMBAYOP05 [ K6 : ON PAGER (STATE LOCATION)]
06:20:19
Pager used to Initiate Alerting.
06:20:20
ALERTING_COMPLETED FIBAYOP05
06:20:20
ALERTING_COMPLETED FIBAYOP05
06:22:41
Unit FIBAYOP05 [ K38 : ASSOCIATE THIS APPLIANCE TO EVENT (STATE EVENT 
Official 
ADDRESS)] 
06:22:41
VIA PHONE
06:23:41
AL: PAGING ACK TIMED OUT FOR STATION: 1894 at 19-11-23 06:23:41
the 
06:25:33
Unit SOBAYOP09 [ K6 : ON PAGER (STATE LOCATION)]
06:28:30
Unit CAMB441 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
06:30:28
2
06:30:55
Unit ROTO8118 [ KC : UNIT CALLING]
06:31:43
Unit ROTO8118 [ K26-1 : APPLIANCE STILL ENGAGED, NO ADDITIONAL 
under 
DEVELOPMENTS]
06:31:54
Alarm Timer Extended: 0
06:33:22
Unit FIBAYOP05 [ K1 : PROCEEDING TO INCIDENT]
06:54:24
Unit VSOBAYOP02 [ KC : UNIT CALLING]
06:55:10
Unit VSOBAYOP02 [ SITREP : ] TAUPO -> TOKOROA NOW
07:18:03
Unit TIRA857 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
07:27:01
INC INFO: BUILDING ON FIRE | FULL BRIGADE CALLBACK ROTORUA STATION
07:28:37
Unit VSOWAIKA05 [ KC : UNIT CALLING]
Released 
07:29:22
Unit FIBAYOP05 [ K1 : PROCEEDING TO INCIDENT]
07:29:27
Unit VSOWAIKA05 [ SITREP : ] CAMBRIDGE -> ROTORUA
07:31:08
Unit ROTO8121 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
07:31:59
Unit PUTA8629 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
17/20
 06/12/2023 08:04:43
07:36:29
** Cross Referenced to Event # F3860508 at: 19/11/23 07:36:29
07:36:51
Unit ROTO8118 [ KC : UNIT CALLING]
07:37:28
Unit ROTO8118 [ K26-1 : APPLIANCE STILL ENGAGED, NO ADDITIONAL 
DEVELOPMENTS]
07:37:29
Unit MANG887 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
07:37:57
Unit ROTO8126 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
07:58:07
Unit VSOBAYOP02 [ K2 : IN ATTENDANCE AT INCIDENT]
Act
07:58:32
Unit ROTO8118 [ SITREP : ] VIA PHONE CAN WE HAVE POWER AUTH TO RETURN 
THERE ARE 
07:58:32
SOME NEIGHBOURING PROPERTIES THAT HAVE NOT HAD POWER TURNED ON
07:59:45
INC INFO: BUILDING FIRE | 3RD ALARM
08:07:21
 RETURN TO KAWERAU. 
08:14:25
Unit ROTO8118 [ KC : UNIT CALLING]
08:14:48
Unit ROTO8118 [ K26-1 : APPLIANCE STILL ENGAGED, NO ADDITIONAL 
DEVELOPMENTS]
08:19:31
Unit NGAR3326 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
08:20:30
ORED TO SURROUNDING PROPERTIES
Information 
08:20:52
Unit FIBAYOP05 [ K2 : IN ATTENDANCE AT INCIDENT]
08:31:43
Unit ROTO8118 [ SITREP : ] VIA PHONE - CAN YOU CALL POWERCO AND GET 
SOMEONE ON S
08:31:43
CENE PLEASE
08:34:15
FROM POWERCO - TELL THE RESIDENT THAT HE WAS TOLD RETAILERS NEED TO BE 
CONTACTED
08:34:15
 - METERING CONTRACTOR NEED TO CHECK IT BEFORE POWERCO CAN RESTORE IT 
Official 
08:36:10
Unit ROTO8118 [COMCEN COM : MESSAGE] VIA PHONE - FROM POWERCO - TELL THE 
RESIDEN
08:36:10
T THAT 
 WAS TOLD RETAILERS NEED TO BE CONTACTED - METERING 
the 
CONTRACTOR NEED TO 
08:36:10
CHECK IT BEFORE POWERCO CAN RESTORE IT
08:37:21
Unit PUTA861 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
08:40:42
Alarm Timer Extended: 0
08:57:55
Unit ROTO8118 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
under 
09:00:28
Phone used to Initiate Alerting.
09:00:29
ALERTING_COMPLETED KINL622
09:00:41
Unit KINL622 [ K1 : PROCEEDING TO INCIDENT]
09:06:47
Unit KINL622 [ K2 : IN ATTENDANCE AT INCIDENT]
09:14:56
Alarm Timer Extended: 0
09:15:18
Unit ROTO811 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
09:27:14
Unit GMBAYOP02 [ SITREP : ] (VIA PHONE) ROTO814 WILL BE REMAINING ON SCENE 
WITH 
Released 
09:27:14
ROTORUA CREW - INCIDENT IS WINDING DOWN AND WILL ONLY HAVE ROTO814 
WITH ONE FURT
09:27:14
HER PUMP SOON - INSURANCE ARE ARRANGING A DIGGER TO PULL APART 
BUILDING SO FURTH
09:27:14
ER HOT SPOTS CAN BE EXTINGUISHED - GMBAYOP02 WILL REMAIN ON SCENE FOR 
ROUGHLY A 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
18/20
 06/12/2023 08:04:43
09:27:14
FURTHER HOUR
09:27:32
INC INFO: BUILDING FIRE | 4TH ALARM
09:28:21
Unit TOKO877 [ KC : UNIT CALLING]
09:28:33
Unit KINL622 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
09:29:20
Unit TOKO877 [ K10 : RE-COMMISSIONING APPLIANCE]
09:30:16
Unit VSOWAIKA05 [ SITREP : ] (VIA PHONE) JUST LEAVING ROTORUA NOW HEADING 
FOR TO
Act
09:30:16
KOROA WITH GEAR AND BA
09:50:18
Unit VSOWAIKA03 [ K2 : IN ATTENDANCE AT INCIDENT]
09:50:55
Unit VSOWAIKA03 [ SITREP : ] VIA PHONE - I HAVE FINISHED HERE. MAKE ME K6
09:51:00
Unit VSOWAIKA03 [ K6 : ON PAGER (STATE LOCATION)]
10:22:14
Unit ROTO814 [ KC : UNIT CALLING]
10:22:36
Unit ROTO814 [ K10 : RE-COMMISSIONING APPLIANCE]
11:00:18
Unit VSOWAIKA05 [ SITREP : ] (VIA PHONE) JUST LEAVING TOKOROA NOW HEADING 
TO PUT
11:00:18
ARURU. AFTER PUTARURU WILL BE HEADING TO TIRAU AND THEN HEADING TO 
CAMBRIDGE
Information 
11:05:06
Unit VSOBAYOP02 [ KC : UNIT CALLING]
11:07:22
Unit VSOBAYOP02 [ KC : UNIT CALLING]
11:08:14
Unit VSOBAYOP02 [ SITREP : ] TOKOROA -> MANGAKINO.
11:35:58
Unit VSOWAIKA05 [ KC : UNIT CALLING]
11:36:48
Unit FIBAYOP05 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
11:37:11
Unit VSOWAIKA05 [ K2 : IN ATTENDANCE AT INCIDENT]
Official 
11:39:52
Unit VSOWAIKA05 [ SITREP : ] TOKOROA -> PUTARURU THEN -> TIRAU
11:40:18
Unit VSOWAIKA05 [ K2 : IN ATTENDANCE AT INCIDENT]
the 
12:16:18
Unit VSOBAYOP02 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
12:20:56
Alarm Timer Extended: 0
12:21:56
Unit FIBAYOP02 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
12:25:56
Unit VSOWAIKA05 [ K6 : ON PAGER (STATE LOCATION)]
12:53:56
Unit GMBAYOP02 [ K6 : ON PAGER (STATE LOCATION)]
under 
13:25:40
Unit TOKO871 [ KC : UNIT CALLING]
13:27:18
Unit TOKO871 [ STOP : MESSAGE] ALL HOT SPOTS EXTINGUISHED SCENE LEFT WITH 
POLICE
13:27:20
Unit TOKO871 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
13:51:37
UNIT 'GMBAYOP02' ALERT TIME '[NULL]' ADJUSTED TO '20231119021825ND' AT 
'19/11/20
13:51:37
** Assigned Result Code: STRU, Detailed Event Type: 1100
10:33:51
FIRE INVESTIGATION
10:33:56
** Event F3860442 has been reopened at: 20/11/23 10:33:56
Released 
10:33:56
** LOI search completed at 20/11/23 10:33:56
10:34:16
Pager used to Initiate Alerting.
10:34:18
ALERTING_COMPLETED FIBAYOP02
10:34:24
Unit FIBAYOP02 [ K2 : IN ATTENDANCE AT INCIDENT]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
19/20
 06/12/2023 08:04:43
10:34:46
NO WELFARE CHECKS REQD FIBAYOP02 WITH POLICE ON SCENE
10:34:50
Unit FIBAYOP02 [ K1 : PROCEEDING TO INCIDENT]
10:34:53
Unit FIBAYOP02 [ K2 : IN ATTENDANCE AT INCIDENT]
11:23:34
Alarm Timer Extended: 0
12:22:29
Unit FIBAYOP02 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
12:27:36
UNIT 'GMBAYOP02' ALERT TIME '[NULL]' ADJUSTED TO '20231119021824ND' AT 
'20/11/20
Act
12:27:36
** Assigned Result Code: STRU, Detailed Event Type: 1100
Incident
CAD Number
F3860442
Incident Reporter
Incident Controller
Distance Travelled (km)
Delay In Receiving Call
Information 
Property Details
Occupant
company
Building Owner
Owner occupied
General Property Use
Vacant building, Section
Special Property Use
Pub, Tavern, Inn
Official 
Purpose Group
the 
Actions
Persons Reported 
Trapped

Evacuation Status
Not occupied at time of incident
Action Prior 1
Action Prior 2
under 
Action Taken
Extinguishment only: Includes isolating fuel/power
Civilians
Civilians Rescued
0
Civilians Extricated
0
Civilians Assisted
0
Civilians Evacuated
0
Released 
Origin
Location
Unable to classify
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval

SMS Incident Report     F3860442
20/20
 06/12/2023 08:04:43
Level
Ground level
Equipment Used
Quantity
Equipment
2
Hose reel, high pressure delivery
6
Low pressure delivery
2
Monitor
Act
1
Aerial Ladder/Platform
11
Equipment Involved
Equipment Involved
Year
Make
Model
Information 
Fire
Arrival Condition
Totally involved fire
Heat Source
Unable to classify
Termination Stage
First Object Ignited
First Object Material
Official 
Second Object Ignited
Second Object Material
the 
Indicated Cause
Suspicious
Certainty of Cause
Medium
Age of Person
Ethnicity
Gender
under 
FAIP Service Offered
Unknown
Comments
11/27/2023 8:51:13 PM
Reporter Comments
4th Alarm vacant building fire. Disused local pub 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval