This is an HTML version of an attachment to the Official Information request 'Claim policies and gudelines'.


 
14 December 2023  
 
Anon 
[FYI request #24847 email] 
 
Kia ora  
 
Your Official Information Act request, reference: GOV-029160 
Thank you for your email of 24 November 2023, asking for various documents under the Official 
Information Act 1982 (the Act). 
 
Please find the following documents attached 
•  Claim validation framework guide; 
•  Criteria for a valid overseas practising certificate for providers who caused a treatment injury; 
•  Cover acceptance criteria for a treatment injury claim when the treatment occurred in New Zealand 
but the resulting treatment injury is identified overseas; 
•  Cover acceptance criteria for a treatment injury claim when the treatment occurred overseas; 
•  Determining overseas equivalent of Registered Health Professional; and 
•  Comparable country for overseas claim.  
 
As staff names were not requested, they have been deemed outside the scope of your request and 
removed from the documents provided. Please note that the ‘Claim validation framework guide’ is no 
longer in use and was archived in July 2021.  
 
ACC’s ‘Cover for injuries suffered outside New Zealand Policy’ can be found on our website, here: 
www.acc.co.nz/assets/Policy-and-procedure-documents/cover-for-injuries-suffered-outside-new-zealand-
policy.pdf. 
 
As this information may be of interest to other members of the public 
ACC may publish a copy of this response on ACC’s website. All requester data, including your name and 
contact details, will be removed prior to release. The released response will be made available 
www.acc.co.nz/resources/#/category/12. 
 
If you have any questions about this response, please get in touch 
You can email me at [email address].  
 
Ngā mihi 
 
Sara Freitag 
Manager, Official Information Act Services 
Government Engagement 
 
GOV-029160   Page 1 of 1 

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