2022 Annual Monitoring
Report | Digital
connectivity
A discussion
July 2023
Released Under Official Information Act 1982
At this workshop
Share the findings and
15 minutes: Insights from 2022
Ben Oakley
development of this report,
Telecommunications Manager
seek your observations and
15 minutes: Development of the report
Brendan Dempsey
feedback.
Principal Adviser
40 minutes: General discussion
All
Released Under Official Information Act 1982
I N S I G H T S
Copper now makes
Large increase (521%) in
up less than 50%
satellite connections
of rural broadband
Satellite showing
connections
Rural
significantly faster
download speeds than
connectivity
Major RSPs are not
copper or fixed wireless
offering copper to
new customers
Copper retail pricing is
most variable with a
$32 per month range
Released Under Official Information Act 1982
I N S I G H T S
Fastest growing
41% of broadband
broadband segment is
consumers haven’t
electricity bundles (up
switched providers
16%)
for 5 years+
Urban
connectivity
Urban broadband
performance is good
but focus needs to be
on in-home
performance
Released Under Official Information Act 1982
I N S I G H T S
58% of customers
Post-paid is almost twice
haven’t switched
pre-paid for average use
in 5 years
Mobile
Trend away from
Price for average use
connectivity
pre-paid to post-paid
appears to be increasing
for both
Released Under Official Information Act 1982
Goals
Telling the telecommunications story more effectively
ORIGINAL AMR
TODAY
2006
2023
Telecom, 2G mobile,
The sector and our
dial-up and ASDL
obligations have changed
Geographic
Nationwide
Outcomes
Technology
Insights
Information
Relevant
Revealing
Responsive
Released Under Official Information Act 1982
From information to insights
INSIGHTS FOCUS
Joining
We need to understand and share how the sector
the dots
is functioning end-to-end, and to answer
basic policy questions.
Re
R v
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v nue/P
/ ro
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f t
i
Cove
v ra
r ge
g
EXAMPLE
Fault
l s
t
Inv
In e
v st
s m
t e
m nt
n
Servic
v e
ic le
v
le e
v ls
Revenue/Profit
Gr
G o
r wth
t /M
/ ai
M n
ai t
n e
t nance
c /I
/ nnova
v t
a i
t o
i n
Tech
c
Comp
m liance
c
(New) Wholesale/Retail Offers
Af
A f
f o
f rd
r ability
ilit
Marketing
Unde
U
rs
r t
s a
t nding
ndi
Installation/Switching
Comp
m laint
in s
t
Consumer Experience
Net
e
t prom
r
ot
om or
ot s
cor
c e
or
Released Under Official Information Act 1982
A new structure for the report
Geographic
Urban/Rural
markets
Market
Structure/Outcomes
construct
In the future, adding
developments
Market
Infrastructure
layers
> Consumer
Released Under Official Information Act 1982
Ngā mihi
Released Under Official Information Act 1982
