13 October 2023
T Smith
[FYI request #24013 email]
Tēnā koe T Smith
Your request for official information, reference: HNZ00030708
Thank you for your Of icial Information Act 1982 (the Act) request of 1 September 2023 and
your further request of 29 September 2023 for information relating to contracted and funded
mental health services, specifically:
Original Request:
I request a list of (external) services that are funded/contracted by Hauora a Toi Bay of
Plenty within the mental health and wellbeing sector, and what each service is expected to
deliver/provide.
Further Request:
Could you please provide more detail regarding what each service is expected to
deliver/provide the provided service descriptors lack detail? When reading your response
is looks like Hamner clinic provides alcohol to the community
For clarity, I note that our response to your original request was provided on 25 September 2023,
reference HNZ00029360. Please find our response to your further request below, as
Appendix 1
to this letter.
How to get in touch
If you have any questions, you can contact us at
[Health New Zealand request email].
If you are not happy with this response, you have the right to make a complaint to the
Ombudsman. Information about how to do this is available at
www.ombudsman.parliament.nz or
by phoning 0800 802 602.
As this information may be of interest to other members of the public, Te Whatu Ora may
proactively release a copy of this response on our website. Al requester data, including your name
and contact details, wil be removed prior to release. The released response wil be made
available on our website.
Nāku iti noa, nā
Debbie Brown
Senior Advisor Governance and Quality
Te Whatu Ora Hauora a Toi Bay of Plenty
Appendix 1: Service providers and description of services
Provider name
Service descriptor based on purchase unit code
Odyssey House Trust
• Treatment services for people who have particular requirements that
are unable to be met in less structured or supported settings. Such
requirements include ongoing medication prescribed as part of a
comprehensive management plan, and those experiencing co-existing
mental health problems.
The Salvation Army New Zealand Trust
• Community based assessment and treatment services that provide
integrated care for those experiencing co-existing problems of addiction
and mental health. The service is provided by nursing and allied health
staff.
The LIFEWISE Trust
• Individualised support and rehabilitation service in an alcohol and drug
free supported accommodation environment for Service Users who
have alcohol and other drug dependency including any co-existing
mental health issues and have support needs related to community
living and self-management of their problems.
Get Smart Tauranga Trust
• A community-based assessment and treatment service for children,
adolescents and youth with alcohol and or other drug problems and or
dependence. The service is provided by nurses and/or allied health staff
and social support trained in mental and alcohol and drug intervention,
treatment and support.
Hanmer BOP Charitable Trust
• Community based assessment and treatment services that provide
integrated care for those experiencing co-existing problems of addiction
and mental health.
• A service by nurses and/or allied health staff to provide a specialised
recovery-oriented service that provides interventions for people with co-
existing problems of mental il ness and alcohol and/or other drug
misuse.
Western Bay of Plenty Primary Health Organisation
• Integrated Primary Mental Health and Addiction services within general
practice aimed at increasing access and choice. The service is provided
by Nurses and Al ied Health Professionals.
• Integrated Primary Mental Health and Addiction services aimed at
increasing access and choice. The service is provided by Health
Coaches and Support Workers.
• Primary Health Care Strategy (PHCS) Mental health and alcohol and
other drug (AOD) initiatives in primary care setting for people who have
high prevalence conditions (mild to moderate anxiety, depression,
alcohol and drug issues or co-existing conditions and medically
unexplained symptoms).
• Mental health and alcohol and other drug (AOD) responses in primary
care settings for youth who have high prevalence conditions (mild to
moderate anxiety, depression, AOD issues or co-existing conditions
and medically unexplained symptoms).
Eastern Bay Primary Health Al iance
• Integrated Primary Mental Health and Addiction services within general
practice aimed at increasing access and choice. The service is provided
by Nurses and Al ied Health Professionals.
• Integrated Primary Mental Health and Addiction services aimed at
increasing access and choice. The service is provided by Health
Coaches and Support Workers.
• Primary Health Care Strategy (PHCS) Mental health and alcohol and
other drug (AOD) initiatives in primary care setting for people who have
high prevalence conditions (mild to moderate anxiety, depression,
alcohol and drug issues or co-existing conditions and medically
unexplained symptoms).
• Mental health and alcohol and other drug (AOD) responses in primary
care settings for youth who have high prevalence conditions (mild to
moderate anxiety, depression, AOD issues or co-existing conditions
and medically unexplained symptoms).
EMERGE Aotearoa Limited
• Community-based housing and recovery-focused support services
provided for people who experience mental health disorders, with
higher levels of acuity with 24-hour support.
Tauranga Community Housing Trust
• A service provided by non-clinical staff to ensure that people receiving
interventions and support from mental health services are able to also
access a range of housing options that assist them on their recovery
path.
Dalcam Company Limited
• Community-based housing and recovery-focused support services
provided for people who experience mental health disorders, with
higher levels of acuity with 24-hour support.
EMERGE Aotearoa Limited
• A recovery-oriented peer support service for people with a lived
experience of mental il ness or addiction (peers) giving and receiving
help based on key principles of respect, shared responsibility and
mutual agreement regarding what is helpful for the service user.
EBAT Charitable Trust
• A recovery-oriented service by non-clinical support staff to assist
Day Activity & Living Skills
people with mental il ness to develop their life and living skil s and enjoy
Vocational Support Service
their relationships with others.
Peer Support Service for Adult
• A recovery-oriented vocational support service, provided by non-clinical
Family/whanau support, education
support staf to assist service users attain their vocational goals.
• A recovery-oriented peer support service for people with a lived
experience of mental il ness or addiction (peers) giving and receiving
help based on key principles of respect, shared responsibility and
mutual agreement regarding what is helpful for the service user.
• A strengths-based and resilience and time limited service to help and
support children, adolescents and youth and their families/whanau who
are experiencing severe mental il ness and are an identified consumer
of clinical mental health services. The service is provided by non-clinical
support staf who interact with the service users and who are not
subjected to regulatory requirements under legislation or by any other
means.
• Community based service to provide support, education, information
and advocacy to the family and whanau of mental health service users
at the place they prefer. The service wil be flexible in its hours to allow
contact with family and whānau who work during the day. The service is
provided to families by non-clinical staf .
Pathways Health Limited
• A service that is home-based or residential as an option for people who
Adult Crisis Respite
would otherwise require admission to acute inpatient mental health
Youth MH Respite
services.
• A home-based crisis respite service with accommodation for infants,
children adolescents and youth who would otherwise require admission
to acute inpatient mental health services. The crisis respite option aims
to provide a place of safety for the patient and their family/whanau,
provide stability and achieve crisis resolution.
EBAT Charitable Trust
• A service that is home-based or residential as an option for people who
Planned adult respite
would otherwise require admission to acute inpatient mental health
services.
Tauranga Youth Development Team - Voice of Youth
• Mental Health Fluro Fest Event for MH Awareness Week.
Youth Horizons Trust | Kia Puawai
• Mobile service to provide intensive clinical assessment and treatment to
enable children, adolescents and youth with serious mental health
problems and needs achieve their maximum possible level of wellbeing.
The service includes: parental mental il ness, poverty, and/or long term
exclusion from school. The service is to be delivered by nurses and/or
allied health and social support with skil and experience in mental
health intervention, treatment and support.
Brave Hearts NZ
• Supporting families of Meth users - Service that works in partnership
with mental health and/or addiction staff and consumer advisors to
assist the delivery of services that is responsive to the needs of
families/whānau.
Al ied Potential Group Limited
• Grief Support Services - Community based service to provide support,
education, information and advocacy to the family and whanau of
mental health service users at the place they prefer. The service wil be
flexible in its hours to allow contact with family and whānau who work
during the day.
• Turning Point Trust - Day Activity & Living Skil s, Vocational Support
Services
• A recovery-oriented vocational support service, provided by non-clinical
support staf to assist service users attain their vocational goals.
• A recovery-oriented service by non-clinical support staff to assist
people with mental il ness to develop their life and living skil s and enjoy
their relationships with others.
• Peer support service-Adults: A recovery-oriented peer support service
for people with a lived experience of mental il ness or addiction (peers)
giving and receiving help based on key principles of respect, shared
responsibility and mutual agreement regarding what is helpful for the
service user.
Kaupapa Māori framework and responsive to the needs of tāngata
whaiora and their whānau. The service is delivered by cultural staff.
• Youth alcohol and drug community services
• Co-existing disorders (mental health & addiction) Support Services
• Adult Community Support Services
Te Ika Whenua Counselling Services Trust
• Community based alcohol and other drug specialist services
• Early intervention and other drug service
Maketu Health & Social Services
• Kaupapa Maori whanau ora worker service
• Early intervention & other drug service child adolescent youth support
services
Rau O Te Huia Community Trust
• Housing and Recovery Services
• A service to provide community-based housing and recovery-focused
support services for people who experience mental health disorders,
and who would respond positively to a housing and recovery
environment and actively agree to access this type of service.
Te Tomika Trust
• Youth community mental health services - A community strength and
resilience based mental health treatment and therapies service across a
range of settings for infants, children, adolescents and youth. The
service is provided by nurses and/or allied health staff trained in mental
health intervention treatment and support, and it includes but not limited
to: a specialist assessment and diagnosis, psychotherapy and ongoing
monitoring of symptoms
• Kaupapa Maori community clinical support service - Oriented
community based assessment, treatment and therapy service for
mental health and addiction problems that is accessible, co-ordinated
and effectively targeted for Māori. The service wil be based within a
Kaupapa Māori framework and responsive to the needs of tāngata
whaiora and their whānau. The service is delivered by non-clinical staf .
• Community Clinical Mental Health Service - A service by nurses and/or
allied staff to provide a recovery-oriented community-based
assessment, treatment and therapy service for people with severe
mental health problems/disorders including DSM4 Axis 2 Personality
Disorders.
• Housing and Recovery Services - A service to provide community-
based housing and recovery-focused support services for people who
experience mental health disorders, and who would respond positively
to a housing and recovery environment and actively agree to access
this type of service.
Nga Kakano Foundation Charitable Trust
• Kaupapa Maori community clinical support service
• Community based alcohol and other drug specialist services
Ngati Awa Social and Health Services Trust
• Co-existing disorders (mental health & addiction)
• Kaupapa Maori community clinical support service
Rakeiwhenua Trust t/a Tuhoe Hauora
• Early intervention & other drug service child adolescent youth
• Youth alcohol and drug community services
• Kaupapa Maori community clinical support service
Poutiri Charitable Trust
• Adult Community Support Services
• Child, adolescent and youth alcohol and drug community services
• Kaupapa Maori community clinical support service - Cultural
• Family whanau support education, information and advocacy service
• Youth community mental health services
• Community based alcohol and other drug specialist services
Tuwharetoa Ki Kawerau Health, Education and Social
• Youth community mental health services
• Early intervention & other drug service child adolescent youth
• Community based alcohol and other drug specialist services
• Kaupapa Maori whanau ora worker service - Cultural
• Family whanau support education, information and advocacy service
• Needs Assessment and Service Coordination
• Crisis Intervention Service
Te Pou Oranga O Whakatohea Limited
• Peer support service for children and youth
• Adult Community Support Services
• Peer support service-Adults
• Community based alcohol and other drug specialist services
• Co-existing disorders (mental health & addiction)
• Community Clinical Mental Health Service
• Family whanau support education, information and advocacy service
• Youth alcohol and drug community services
• Youth community mental health services
• Needs Assessment and Service Coordination
• Kaupapa Maori whanau ora worker service
• Crisis Intervention Service
Te Runanga O Ngai Te Rangi Iwi Trust
• Kaupapa Maori community clinical support service
Nga Mataapuna Oranga Limited
• Integrated Primary Mental Health and Addiction services within general
Primary Integrated MH&A
practice aimed at increasing access and choice. The service is provided
by Nurses and Al ied Health Professionals.
• Integrated Primary Mental Health and Addiction services aimed at
increasing access and choice. The service is provided by Health
Coaches and Support Workers.
Te Arawa Whanau Ora Charitable Trust
• Integrated Primary Mental Health and Addiction services within general
Primary Integrated MH&A
practice aimed at increasing access and choice. The service is provided
by Nurses and Al ied Health Professionals.
• Integrated Primary Mental Health and Addiction services aimed at
increasing access and choice. The service is provided by Health
Coaches and Support Workers.
Waiariki Whanau Mentoring Limited
• Kaupapa Maori community clinical support service
