This is an HTML version of an attachment to the Official Information request 'Exception to instructions'.


Act
Work Visa Objectives, and 
Information 
Using Your Discretion (ETIs)
Official 
November 2022
the 
under 
Released 




Act
• What is an ETI?
• What do instructions say?
Information 
• What are our objectives/what are they about? 
• Considering an ETI
• ETI examples
Official 
• Documenting an ETI
the 
• When not to ETI
under 
Released 



What is an Exception to Instructions (ETI)?
Act
• It’s a tool to allow a visa to be issued, despite the visa 
application not meeting immigration instructions
• It recognises that immigration policy is not perfect

Information 
Sometimes an ETI is the best way for us to meet the overall 
objectives, balance the situation of clients and employers, and 
to enable the best outcome for NZ
Official 
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What do instructions say? Act
• Immigration Instructions E7.10(b): 
“If an application fails to meet the requirements of temporary 
entry instructions, officers must then consider all the 
circumstances of the application to see if an exception 

Information  to 
instructions is justified, taking into account the objectives of 
temporary entry instructions and the situation and purpose of 
the applicant.”

Official 
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What are objectives about?Act
What are you/we trying to achieve?
There are objectives at E1 (generic temp), and also at W1 (generic work) 
Information 
– have you read them? 
Understanding the objectives helps us make a robust 
holistic assessment when consid
Official  ering an ETI
the 
under 
Remember: You are not a gatekeeper
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So what are the temporary work visa 
Act
objectives specifically?
W1 Objective
1.The objective of work visa instructions is to contribute to developing New Zealand's human capability 
base.
Information 
2.Work visa instructions seek to achieve this by:
1.
facilitating the access of New Zealand employers and New Zealand industry to global skills and 
knowledge; while
2.
complementing the Government's education, training, employment and economic development 
Official 
policies; and
3.
ensuring that the employment in New Zealand of non-New Zealand citizens and residence class 
visa holders does not undermine the wages and conditions of New Zealand workers.
the 
under 
In a policy sense, this is what we are here to achieve! 
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Category Objectives: Specific 
Act
Purpose Work Visa 
WS1 Objective
The objective of the Specific Purpose or Event Instructions is to facilitate entry to New Zealand for a specific purpose or event for 
Information 
which the applicant has demonstrated skills, expertise or attributes that are likely to benefit individuals and/or New Zealand and 
where there is no risk of a negative impact on opportunities for New Zealand citizens or residents.
Official 
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What other kinds of things should we consider?
Act
Remember our ETI instructions at E7.10(b)? 
When considering an ETI, we also need to take into account the 
circumstances of the application as well as the situation and purpose of 
the applicant
Information 
What are some examples?
Official 
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Act
Is there actually any real risk in 
Is the issue the client’s fault?
granting an ETI?
Does the client work in a high value industry 
Who else would step into the role if 
(even if low-skilled), such as caregiving, 
Information 
not this client/is the role urgent?
hospitality, wineries, etc?
Does it otherwise meet the 
Have they studied high level NZ quals, or shown 
objectives/instructions, such as 
a clear pathway of increasing skill that NZ might 
supporting NZ businesses?
like to retain?
Official 
Is the role on an SSL or the under 
Is the client already doing the job?
supply list – does the client almost 
the 
meet SSL requirements?
What is their immigration history like?
Is the location of employment or type 
Would they otherwise have a potential 
of position difficult to recruit for?
pathway to PR?
under 
Is it an opportunity to educate, rather 
How long has the client spent in NZ?
than being punitive – short term visa 
to train someone?
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Considering an ETI
Act
• You must consider an ETI when declining an application
• An ETI is not the norm – you must weigh and balance each situation
• An ETI should be made only when there is satisfactory evidence 
available to justify an exception being madeInformation 
• Remember you’re working on behalf of the Minister, for New Zealand
• Application has unique circumstances:
- It doesn’t quite meet instructions but still meets objectives, or
Official 
- The circumstances of an individual applicant are such that refusal is 
likely to cause a significantly adver
the  se reaction
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Example of ETI #1
Act
Specific Purpose Work Visa Application:
• A Client has been offered a National Development Contract to work as a 
contracted Rugby Player for NZ Rugby and Manawatu Rugby.
• Client was not eligible for a further visa under Column D as he was initially 
Information 
granted 12 months visa.
• Due to COVID -19 lockdowns the client was not able to play many of the games 
that he was contracted to play.
Official 
What is best for New Zealand?
Would you be likely to ma
the  ke an ETI –why/why not?
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Example of ETI #2
Act
Dependent of an Accredited Employer Work Visa Application:
• Client’s supporting parent holds a position as a Herd Manager.
• The parent’s employment agreement states that on a 30 hour (guaranteed 
hours) week, they earn slightly less than the $43,322.76 p.a. required under 
Information 
V3.10.10(b)
• The applicant has provided solid evidence that they usually work over 50 
hours a week and will continue to do so.
• No other risks attached.
Official 
the 
What is best for New Zealand?
Would you be likely to make an ETI – why/why not?
under 
Is there any other ways we could address this?
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Example of ETI #3
Act
Foreign Fishing Crew Work Visa Application:
• Client has an offer to work as a Deckhand on a Gisborne based vessel, being paid 
median wage for all hours worked. 
• Documents requested under RFI show the employer hasn’t kept time and wage 
records for employees.
Information 
• The same non-compliance was identified with a previous application; this was  
approved as an ETI and employer education was undertaken. 
• In the PPI response, the employer has shown a timesheet template to be used in 
Official 
future and stated non-compliance was a genuine error. 
• The employer has requested an ETI, stating no NZers are available, and that 
the 
without foreign crew the vessel cannot be operated, meaning 
quota would not be caught and the employer’s company would
fail. 
under 
What is best for New Zealand?
Would you be likely to make an ETI – why/why not?
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Documenting an ETI Act
In the event of a decline decision where an applicant identifies matters that they 
consider warrant an exception, Immigration Officers must address those matters when 
documenting the decision in-house, and when communicating the decision to the 
Information 
client (eg: Where someone has asked for an ETI due to inadequate genuine attempts)
Essentially, just remember to document your rationale/reasons for 
granting or not granting an ETI, especially whe
Official  re an ETI has been 
specifically requested
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Documenting an ETI: ETI Unjustified
Act
• Complex responses can be summarised
• You can note in the decision letter for a declined application that an 
exception was considered but not given, and provide a short 
explanation. ETIs are mentioned in template letters, so just include 
Information 
your rationale below that
• If there is no case made at all by a client, you can just note this, and 
also note in the application that an exception was considered but not 
Official 
given. This is also automatically mentioned in template letters and you 
do not need to supply additional rationale
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Documenting an ETI: AMS Act
Determination Screen
Information 
Official 
ETI Determination:
the 
Remember to click
“Yes” on me!
under 
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When NOT to ETI
Act
These scenarios would not normally justify an ETI unless 
discussed prior with a TA/IM:

Information 
An ETI for character if a character waiver was declined
• An ETI for health if client was found “Not ASH”, and is not 
eligible for a waiver (unless recommended by the MA)
Official 
• Clearly non-compliant Employer
the 
• Recently arrived and low skilled (ie: of lower value to NZ)
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Act
• An ETI is a tool to help IOs meet overall INZ objectives – make 
sure you know your objectives
Information 
• You must consider an ETI, and the case for and against making 
one, including undertaking a holistic assessment of the wider 
circumstances
Official 
• You must provide rationale/reasons for granting, or not 
the 
granting an ETI, both in your decision notes and in your 
decision letter
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Questions?
Act
Information 
Official 
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Document Outline