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Annex 1: Biographies
Dean Winter
As the Director / Chief Executive of Civil Aviation is unavailable at the
time of the meeting, he has delegated Mr Winter to attend in the
capacity of Acting Director / Chief Executive.
Dean is Deputy Chief Executive Strategy, Governance, Risk and
Assurance responsible for the executive management of the
functions monitoring the performance and effectiveness of the
Authority, the safety performance of the aviation sector.
John Kay Deputy Chief Executive, System and Practice Design
John is responsible for the Authority’s policy development,
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regulatory strategy, and executive management of the following
units or programmes of work: International and regulatory strategy
(which includes the Authority’s policy function), Operational policy,
practice and guidance, Regulatory interventions, and New Southern
Sky.
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Document 7
5 May 2023
OC230352
Hon Kiri Allan
Associate Minister of Transport
MEETING WITH AUCKLAND INTERNATIONAL AIRPORT LIMITED
CHIEF EXECUTIVE, APRIL 2023
Snapshot
Carrie Hurihanganui, Chief Executive of Auckland International Airport Limited (AIAL), has
requested an opportunity to meet with you to discuss shared priorities and opportunities.
It is expected that the discussion may cover the:
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impacts and recovery from recent severe weather events in Auckland;
ongoing impact and recovery from COVID-19
recently publicised $3.9 billion AIAL redevelopment programme
implementation of the Civil Aviation Act
s 9(2)(f)(iv)
and
upcoming FIFA Women’s World Cup.
This meeting presents an opportunity to strengthen, endorse, and encourage the relationship
between AIAL and Government agencies.
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Contacts
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Name
Telephone
First contact
s 9(2)(a)
Bronwyn Turley – Deputy Chief Executive, Strategy and
Regulatory Design
Natasha Rave – Manager, Resilience and Security
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Meeting With Auckland International Airport Limited Chief Executive, April 2023
Key points
You have accepted an invitation from the Chief Executive of Auckland International
Airport Limited (AIAL), Carrie Hurihanganui, to meet and discuss shared priorities and
opportunities.
The details of this meeting have not yet been determined; neither has the agenda. The
following matters may be raised:
o impacts and recovery from recent severe weather events in Auckland
o ongoing impact and recovery from COVID-19
o recently publicised $3.9 billion AIAL redevelopment programme
o implementation of the Civil Aviation Act
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o s 9(2)(f)(iv)
o upcoming FIFA Women’s World Cup 2023
A brief update and suggested speaking points for each of these matters have been
provided below.
Recent Severe Weather Events
Auckland has been adversely impacted by two significantly severe weather events
1
During the Auckland Anniversary Weekend floods, Auckland International Airport
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Limited (AIAL) and much of Auckland were adversely impacted by abnormally
significant and concentrated rainfalls. From 12 to 16 February 2023, Auckland was
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further impacted by Cyclone Gabrielle, which introduced more abnormally significant
and concentrated rainfalls, and significant winds, to much of the North Island.
2
The airport’s storm water system was unable to cope with the volume of rain during
the Auckland Anniversary Weekend, which led to the flooding of the international
terminal. Many passengers were stranded in the terminal because of the flooding and
the subsequent flight cancellations.s 9(2)(g)(i)
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3
Within 48 hours the airport was able to resume flight operations, with workarounds for
international departures. The airport was also required to replace carpets and wall
linings within the terminal, which they were able to do while maintaining flight
operations.
4
Lessons learned from the Auckland Anniversary Weekend flooding event were put in
place during Cyclone Gabrielle which ensured the airport, and airlines, were able to
prepare for stranded passengers, and could resume operations in a timely manner.
The airport is now making upgrades to its stormwater system as part of a wider
redevelopment programme.
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Suggested talking points regarding recent severe weather events:
I understand the international terminal was significantly affected by the
Auckland Anniversary Weekend flooding event, and that you had to deal with
hundreds of stranded passengers. The efforts your team put in to resume
flight operations so quickly after this event are to be commended.
I would like to better understand your experience of the support and
engagement you received from Government during this event and its
recovery, and what further support and engagement you may require.
I am also aware that your team has openly shared the lessons learned from
the flooding event with the aviation sector, including the other New Zealand
airports, which will help with their readiness planning for future events.
COVID-19 Impacts and Recovery
The aviation sector is frustrated by the mandatory seven-day isolation
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5
AIAL considers that the mandatory seven-day isolation for cases is the only remaining
COVID-19 measure which adversely impacts their operations. The aviation sector
continues to call for a reduction or removal of the mandatory isolation period, as the
current measure is perceived as contributing to capacity constraints in the aviation
system.
Auckland Airport is showing positive signs of recovery from the impacts of COVID-19
6
The impacts of COVID-19 and subsequent government interventions, both
domestically and internationally, have resulted in some difficult years for the aviation
system, affecting individuals, airlines, and airports. In 2021, AIAL experienced its first
ever full year underlaying loss, and it continues to be adversely impacted by the
global labour shortage affecting all aspects of the aviation system.
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7
AIAL recently announced a return to profitability for the first half of its 2023 Financial
Year. Whilst the aviation sector is progressing in its recovery, it still has a way to go.
Overall, AIAL has accommodated 7.6 million international and domestic travellers for
the first half of the 2023 financial year, accounting for 71% of the same period pre-
COVID in the 2019 financial year. Domestic passengers were 4.1 million (85% of the
same period pre-COVID in the 2019 financial year) while international passenger
numbers (including transits) were 3.5 million (60% of the same period pre-COVID in
the 2019 financial year).
8
AIAL expects its total passenger numbers to recover to pre-pandemic levels during
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2025, a position that is broadly consistent with International Air Transportation
Association’s outlook for global air travel. For the full 2023 financial year Auckland
Airport is anticipating international passenger numbers will be around 70% of pre-
COVID levels, with domestic passenger numbers at around 85%.
Suggested talking points regarding COVID-19 impacts and recovery:
I understand that the aviation system was significantly affected by the use of
border closures and travel restrictions to mitigate the spread of COVID-19,
and that the impacts of these measures will continue to be felt for some time.
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The Government has publicly stated that the use of border restrictions will only
be used as a last resort, and the Prime Minister has requested further advice
on reducing the 7-day isolation period.
It is promising to see that despite the ongoing impacts being felt across the
aviation system, Auckland Airport has managed to make a return to
profitability in the first half of the 2023 financial year.
I encourage your continued engagement with officials at the Ministry of
Transport and the Civil Aviation Authority, to ensure that airport needs
continue to be reflected appropriately in the Governments transport policy.
Auckland Airport Redevelopment Programme
Auckland Airport has made a significant infrastructure investment
9
Auckland Airport is underway with its biggest redevelopment since the airport opened
in 1966. $3.9 billion has been budgeted towards this programme, with $2.2 billion
allocated to a brand-new domestic terminal with full integration into the international
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terminal; and the remaining $1.7 billion allocated to several supporting projects.
Whilst aspects of this projects timing have been affected by its size and logistical
complexity, and by recent severe weather events, the programme remains set for
completion by 2028/29.
10
Among its many benefits, this programme is expected to deliver 12 new domestic
aircraft gates (20% more than at the current domestic terminal). Each of these
terminals will also support electric charging, which caters to the more sustainable and
larger (passenger capacity) domestic jets that airlines are investing in.
11
The Board of Airlines Representatives New Zealand (BARNZ) and individual airlines
have expressed concerns in the media about the costs of the redevelopment
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programme. They were frustrated that a public announcement was made by AIAL as
airlines were under the impression that consultation was ongoing. They are
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concerned about the price of the redevelopment, as this cost will be passed onto
travellers though increased airport fees, and ultimately ticket prices.
12
AIAL have expressed their surprise at the concerns raised by BARNZ and individual
airlines, as consultation with major airlines and stakeholders began in 2011, and
because the proposed pricing will be raised from what they consider to be priced low
in reflection of the age of current infrastructure.
Suggested talking points regarding the Auckland Airport redevelopment programme:
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I see that Auckland Airport is pursuing a significant and exciting
redevelopment programme. I am interested in learning more about the range
of measures you are incorporating into this redevelopment to ensure the
airport it is resilient and sustainable within the current and future climate.
Civil Aviation Act Implementation – Regulatory Airport Spatial Undertakings
The Civil Aviation Act is now being implemented
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13
On 5 April 2023, the Civil Aviation Bill received Royal assent and became the Civil
Aviation Act 2023. The new Act will be in force from 5 April 2025. This Act will repeal
and replace the Civil Aviation Act 1990 and the Airport Authorities Act 1966 with
modern law that will provide a platform for safety, security, and economic regulation
of civil aviation now and well into the future.
14
Over the next 24 months, the Ministry of Transport and the Civil Aviation Authority will
be working to align civil aviation regulation with the new Act. For the Ministry of
Transport, this includes setting up a new independent review function and
establishing systems to support new regulatory functions of the Secretary for
Transport; among these will be Regulatory Airport Spatial Undertakings (RASU’s).
Regulatory Airport Spatial Undertakings are a new function under the Civil Aviation Act
15
The purpose of the RASU is to ensure that airport operators can show how they will
provide for any infrastructure requirements (legislated) and delivery needs that a
relevant government agency may have in relation to an airport. This will be linked to
the airports master planning and pricing cycle.
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16
Government agencies and airport operators are expected to take a collaborative
approach to meeting their respective needs through a regulatory undertaking. RASUs
will be agreed by the Secretary for Transport following consultation with the relevant
agencies and they will be renewed up to every five years.
17
Border agencies have been engaging with Auckland over the last two years to ensure
border agencies regulatory requirements and delivery needs are included within the
airports master planning and capital works programmes.
Suggested talking points regarding the Civil Aviation Act implementation:
I understand that airports have been, and will continue to be, closely engaged
by the Border Executive Board in relation to the design and implementation of
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the new requirements for Regulatory Airport Spatial Undertakings under the
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new Civil Aviation Act 2023.
Border Executive Board
The Border Executive Board is an Interdepartmental Executive Board comprised of agencies
with interests in the border system.
18
The Border Executive Board was established under the Public Service Act 2020 to
align and co-ordinate the strategic policy, planning, and budgeting activities of border
agencies within the context of the border system.
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19
The structure of the BEB supports its member agencies in delivering relevant cross-
departmental initiatives. The members of the BEB are the:
19.1 New Zealand Customs Service (Chair)
19.2 Ministry of Business, Innovation, and Employment
19.3 Ministry of Foreign Affairs and Trade
19.4 Ministry of Health
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19.5 Ministry for Primary Industries
19.6 Ministry of Transport.
20
The Border Executive Board has regular engagement with AIAL, and directly with its
Chief Executive. Recently, the BEB has raised concerns about the increased
congestion for international passengers at the arrivals area of the airport. This issue is
likely to be compounded during the FIFA Women’s World Cup. As a result, AIAL has
suggested a series of ‘sprint’ workshops with border agencies and Te Manatū Waka
to try to find innovative was to improve the passenger experience at the airport
throughout this event.
FIFA Women’s World Cup 2023
Aotearoa is a co-host for the FIFA Women’s World Cup 2023
21
Aotearoa and Australia are co-hosting the FIFA Women’s World Cup from 20 July to
20 August 2023. FIFA modelling indicates that New Zealand could expect over
30,000 international visitors for this major event. Aotearoa host cities and stadium for
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the FIFA Women’s World Cup 2023 are:
21.1 Auckland/Tāmaki Makaurau – Eden Park
21.2 Dunedin/Ōtepoti – Dunedin Stadium
21.3 Hamilton/Kirikiriroa – Waikato Stadium
21.4 Wellington/Te Whanganui-a-Tara – Wellington Stadium
22
In Aotearoa, 15 team base camps have been confirmed across the four host cities
and three regional centres (Tauranga, Palmerston North, and Christchurch) for the 15
qualified teams that will play group matches in Aotearoa. Each host city will also host
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its own FIFA Fan Festival at some point during the event.
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Suggested talking points regarding the FIFA Women’s World Cup 2023:
The FIFA Women’s World Cup is set to be one of the most significant events
New Zealand has hosted in recent years. It presents an exciting opportunity to
shine a spotlight on New Zealand, and on the value and visibility of women’s
sport, both domestically and internationally.
With the expected influx in domestic and international passengers during this
event, and as New Zealand’s largest international airport, you will have a key
role to play in the seamless running of the event.
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I understand you have been heavily involved in the preparations and planning
for the event, both with the travel arrangements for FIFA participants and
spectators. Are you confident that Auckland Airport is ready for the event, and
Is there any support you require from Government agencies?
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s 9(2)(f)(iv)
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Foot and Mouth Disease
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29
Following recent outbreaks of Foot and Mouth Disease (FMD) in Indonesia, the
Ministry for Primary Industries (Biosecurity New Zealand) is leading a task force
reviewing its FMD readiness and response plans. The Ministry of Transport has been
actively engaging in this process through a series of inter-agency workshops.
30
Passengers who have been in a country with FMD in the past 30 days are required to
undergo additional biosecurity risk assessment and screening processes upon arrival.
If a FMD outbreak were to occur in a regular travel destination (e.g., Australia), the
numbers of people required to undergo these additional biosecurity processes could
result in lengthy delays and disrupt airport operations. As such, the Ministry of
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Transport has been engaging closely with international airports, including AIAL on this
matter.
Suggested talking points regarding foot and mouth disease:
Foot and mouth disease presents a great risk to our economy, and our
strategy remains centred on prevention.
I understand that officials at the Ministry of Transport and the Ministry for
Primary Industries are engaging with international airports on their readiness
and response planning for this disease.
I understand that the biosecurity measures which may become necessary
could potentially cause processing delays at arrival. I encourage your
continued engagement with the planning of officials at the Ministries of
Transport and the Ministry for Primary Industries, to ensure that any
necessary measures are well managed, and the disruption is minimised.
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Biographies
Carrie Hurihanganui - Chief Executive, Auckland Airport1
Carrie Hurihanganui has been Chief Executive of Auckland Airport
since February 2022. Prior to joining Auckland Airport, Carrie was
Chief Operating Officer at Air New Zealand, overseeing a global
workforce of more than 9,000 people across 16 countries at its peak.
Carrie has over 22 years of operational and strategic experience in
the aviation industry, having held several senior roles at Air New
Zealand, leading customer experience transformation, maximising
business growth and building high performing and engaged teams.
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She left the airline in 2017 to join National Australia Bank (NAB)
based in Melbourne as Executive General Manager Customer
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Experience before returning in 2018 to the Chief Ground Operations Officer role, before
transitioning into the Chief Operating Officer role in 2020.
Carrie is passionate about building a better future grounded in purpose and people. She has
a Bachelor of Business Studies from Massey University and has completed a number of
advanced programmes of study, including INSEAD and Harvard.
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1 Retrieved from: https://corporate.aucklandairport.co.nz/about/senior-management
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ANNEX 1 – SUGGESTED TALKING POINTS
1
We have prepared suggested talking points to act as a prompt for the topics
discussed in this briefing.
Recent Severe Weather Events
2
I understand the international terminal was significantly affected by the Auckland
Anniversary Weekend flooding event, and that you had to deal with hundreds of
stranded passengers. The efforts your team put in to resume flight operations so
quickly after this event are to be commended.
3
I would like to better understand your experience of the support and engagement you
received from Government during this event and its recovery, and what further
support and engagement you may require.
4
I am also aware that your team has openly shared the lessons learned from the
flooding event with the aviation sector, including the other New Zealand airports,
which will help with their readiness planning for future events.
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COVID-19 Impacts and Recovery
5
I understand that the aviation system was significantly affected by the use of border
closures and travel restrictions to mitigate the spread of COVID-19, and that the
impacts of these measures will continue to be felt for some time.
6
The Government has publicly stated that the use of border restrictions will only be
used as a last resort, and the Prime Minister has requested further advice on
reducing the 7-day isolation period.
7
It is promising to see that despite the ongoing impacts being felt across the aviation
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system, Auckland Airport has managed to make a return to profitability in the first half
of the 2023 financial year.
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8
I encourage your continued engagement with officials at the Ministry of Transport and
the Civil Aviation Authority, to ensure that airport needs continue to be reflected
appropriately in the Governments transport policy.
Auckland Airport Redevelopment Programme
9
I see that Auckland Airport has committed to a significant redevelopment programme.
I am interested in learning more about the range of measures you are incorporating
into this redevelopment to ensure the airport is resilient to, and sustainable within, the
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current and future climate.
Civil Aviation Act Implementation – Regulatory Airport Spatial Undertakings
10
I understand that airports have been, and will continue to be, closely engaged by the
Border Executive Board in relation to the design and implementation of the new
requirements for Regulatory Airport Spatial Undertakings under the new Civil Aviation
Act 2023.
FIFA Women’s Word Cup 2023
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11
The FIFA Women’s World Cup is set to be one of the most significant events New
Zealand has hosted in recent years. It presents an exciting opportunity to shine a
spotlight on New Zealand, and on the value and visibility of women’s sport, both
domestically and internationally.
12
With the expected influx in domestic and international passengers during this event,
and as New Zealand’s largest international airport, you will have a key role to play in
the seamless running of the event.
13
I understand you have been heavily involved in the preparations and planning for the
event, both with the travel arrangements for FIFA participants and spectators. Are you
confident that Auckland Airport is ready for the event, and Is there any support you
require from Government agencies?
s 9(2)(f)(iv)
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Foot and Mouth Disease
15
Foot and mouth disease presents a great risk to our economy, and our strategy
remains centred on prevention.
16
I understand that officials at the Ministry of Transport and the Ministry for Primary
Industries are engaging with international airports on their readiness and response
planning for this disease.
17
I understand that the biosecurity measures which may become necessary could
potentially cause processing delays at arrival. I encourage your continued
engagement with the planning of officials at the Ministries of Transport and the
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Ministry for Primary Industries, to ensure that any necessary measures are well
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managed, and the disruption is minimised.
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Document Outline
- OC230656 - Documents for release_Redacted.pdf
