Fast-track character waiver guide -
Residence
Use this document when considering whether a fast-track character waiver
(CW) is appropriate for a particular residence class visa application
Steps
1. Review and note al relevant character information provided with the residence application
• Read the previous CW(s) and review al relevant supporting documentation provided with
the current application (and previous application if it is available).
• Complete the table below by confirming whether the statement is correct or not correct.
• Enter notes if further explanation is required.
Fast track character waiver - residence
Statement
Correct
Not correct Notes
CW history
The applicant has previously been
granted a CW(s) for all previous
character issues falling under A5.25,
and those waivers occurred in
applications for residence visas or
work-to-residence work visas.
Declaration
The applicant made accurate and
complete declarations in the Character
section of the form for the current
application (NB: they must be accurate
and complete even if the applicant
knows that INZ knows about past
character issues)
Additional
The applicant has no further character
information
concerns identified since the previous
CW
Instructions
The CW instructions have substantively
remained the same since the last CW
was granted
Police
Updated PCs are not required for this
certificates (PCs) application, OR such PCs (if obtained)
show no new convictions
Circumstances
The applicant’s circumstances
substantively stayed the same since the
last CW, or (in the alternative) any
change in circumstances could be seen
as positive (e.g. higher paid job)
2. Determine if fast-track character process for residence is appropriate
If
Then…
All statements are correct or not applicable
It is appropriate to apply the fast-track
character process, and a CW PPI is
not required
Go to
Step 3
At least one statement is not correct
It is not appropriate to apply the fast-track
character process, and a CW PPI is required
Go to relevant
Assess Character SOP
3. Record character waiver
• Enter rationale for granting a CW in the relevant INZ system
Example: Applicant has character issues that fall under A5.25, which is/are [x, y, z]. The applicant
was granted a character waiver for these concerns on a previous application for residence, or for a
work to residence category. No new adverse information has been supplied or noted. I have
considered the applicant’s circumstances and have decided to grant a character waiver for these
concerns, in this application. This does not guarantee a waiver for a future application.
Fast-track character waiver guide - Residence
2
Fast-track character waiver guide -
Temporary
Use this document for when considering whether a fast-track character waiver
(CW) is appropriate for a particular temporary entry class visa application
Steps
1. Review and note al relevant character information provided with the temporary entry visa
application
• Read the previous CW(s) and review al relevant supporting documentation provided with
the application (and previous application if it is available).
• Complete the table below by confirming whether the statement is correct or not correct.
• Enter notes if further explanation is required.
Fast track character waiver - temporary
Statement
Correct
Not correct Notes
CW history
The applicant has previously been
granted a CW(s) for all previous
character issues falling under A5.45
Declaration
The applicant made accurate and
complete declarations in the Character
section of the form for the current
application (NB: they must be accurate
and complete even if the applicant
knows that INZ knows about past
character issues)
Additional
The applicant has no further character
information
concerns identified since the previous
CW
Instructions
The CW instructions have substantively
remained the same since the last CW
was granted
Police
Updated PCs are not required for this
certificates (PCs) application, OR such PCs (if obtained)
show no new convictions
Circumstances
The applicant’s circumstances
substantively stayed the same since the
last waiver, or (in the alternative) any
change in circumstances could be seen
as positive (e.g. higher paid job)
Purpose
The applicant’s purpose for travelling
to, or remaining in, New Zealand has
not materially changed since the last
waiver e.g applicant still intends to
work
2. Determine if fast-track character process for temporary entry is applicable
If
Then…
All statements are correct or not applicable
It is appropriate to apply the fast-track
character process, and a CW PPI is
not required
Go to
Step 3
At least one statement is not correct
It is not appropriate to apply the fast-track
character process, and a CW PPI is required
Go to relevant
Assess Character SOP
3. Record character waiver
• Enter rationale for granting a CW in the relevant INZ system
Example: Applicant has character issues that fall under A5.45, which is/are [x, y, z]. The applicant
was granted a character waiver for these concerns on a previous application for temporary entry
visa application. No new adverse information has been supplied or noted. I have considered the
applicant’s circumstances and have decided to grant a character waiver for these concerns, in this
application. This does not guarantee a waiver for a future application.
Fast-track character waiver guide – Temporary entry
2
Application number: [Application Number]
Client number: [Client Number]
[Date]
[AdviserName1]
[AdviserName2]
[AdviserStreetNumber] [AdviserStreetNamePOBoxNumber]
[AdviserSuburb]
[AdviserCity] [AdviserPostCode]
[AdviserCountry]
[NZBN_Adviser]
Dear [Client Name]
Application for a residence class visa:
Applicant:
Date of birth:
[Client Name]
[Date of Birth]
[Secondary Applicant 1]
[SecondaryApplicant1DateOfBirth]
[Secondary Applicant 2]
[SecondaryApplicant2DateOfBirth]
[Secondary Applicant 3]
[SecondaryApplicant3DateOfBirth]
[Secondary Applicant 4]
[SecondaryApplicant4DateOfBirth]
Thank you for your application for a residence class visa under [Application Grounds Code Level 3]
category which was received on [Accepted for processing date].
Our assessment of your application
We have completed an initial assessment of your application and note that it appears you may not
meet the character requirements for a residence class visa (unless granted a character waiver).
The provision(s) in New Zealand immigration instructions A5.25 (copy attached) that appear(s) to
affect you [is/are] A5.25 (x)
[clearly identify and quote the provisions in A5.25 that appear to apply
and the evidence which is used in assessing the application against this criteria e.g. the offence(s)
they were convicted of and/or their failure to declare]
We have not made a decision on your application at this stage. We invite you to make further
comments or provide information in response to our concerns.
Further information
[Paper applications]
Any comments or further information must be sent by [
date]. If you dispute the provisions outlined
in this letter apply to you, you should provide evidence to support this.
This should be sent to the fol owing address:
[Write your office address into the placeholder below.
Delete this instruction.]
Immigration New Zealand
[Office address line 1]
[Office address line 2]
[Office address line 3]
[City] [postcode]
[COUNTRY]
All supporting documents must be either original or certified copies of originals. Any documents not
in English must be translated into English by a recognised and independent translation service.
[Online applications]
Upload any further comments or information to support why you should be granted a character
waiver
by [date] To upload documents:
1. Log into your account through
www.immigration.govt.nz.
2. Click on ‘Submitted’ and select your submitted application.
3. Click ‘Upload additional document’ and select [document type] from the list of document types.
4. Click on ‘Browse’ to select the document for upload and ‘Submit’.
What happens if you do not send any comments or additional information?
If you do not send any comments or information by the date requested above we will proceed with
considering your application based on the information you have already given us. We are unlikely to
approve your application based on this information.
False or misleading information
Providing false or misleading information or withholding information may make you ineligible for a
visa.
What happens if your circumstances change?
You must tel us about any changes to your circumstances that may affect your application for a visa,
including but not limited to changes to the fol ow:
?
the personal or family circumstances of any person included in the application
?
your address or contact details (including postal address, email address, and telephone
number)
?
your business or employment
?
your course of study if you are applying for a student visa.
If you do not tell us about changes to your circumstances, we may decline to grant a visa or you may
become liable for deportation. While you are in New Zealand, you must make sure you hold a valid
visa at all times.
Contact us
If you have any questions, you can:
?
call me on [Case Manager Phone Number]
?
email me at [Case Manager Email]
?
call our Immigration Contact Centre on 0508 55 88 55 or 09 914 4100, or for those outside of
New Zealand +64 9 914 4100, or
?
find answers to frequently asked questions or lodge an email enquiry online at
www.immigration.govt.nz/help
You wil need to tell us your application and client numbers (see the top of this letter). Please be
ready to quote them when you phone.
Yours sincerely
[Case Manager Name]
[Case Manager Designation]
Immigration New Zealand
Application number: [Application Number]
Client number: [Client Number]
[Date]
[AdviserName1]
[AdviserName2]
[AdviserStreetNumber] [AdviserStreetNamePOBoxNumber]
[AdviserSuburb]
[AdviserCity] [AdviserPostCode]
[AdviserCountry]
[NZBN_Adviser]
Dear [Client Name]
Application for a residence class visa:
Applicant:
Date of birth:
[Client Name]
[Date of Birth]
[Secondary Applicant 1]
[SecondaryApplicant1DateOfBirth]
[Secondary Applicant 2]
[SecondaryApplicant2DateOfBirth]
[Secondary Applicant 3]
[SecondaryApplicant3DateOfBirth]
[Secondary Applicant 4]
[SecondaryApplicant4DateOfBirth]
Thank you for your application for residence class visa under [Application Grounds Code Level 3]
category which was received on [Accepted for processing date].
Our assessment of your application
We have completed an assessment of your application and note that you/your adviser has
acknowledged that you do not meet good character requirements for a residence class visa.
The provision(s) in New Zealand immigration instructions A5.25 (copy attached) that affect(s) you
[is/are] A5.25 (x)
[clearly identify and quote the provision(s) in A5.25 that appears to apply e.g. A5.25 (b) applies to any
person who is “convicted at any time of any offence involving prohibited drugs;”. This provision appears to
apply to you because on [enter date of conviction] you were convicted of [state offence] and sentenced to
[enter details of penalty imposed etc.].]
[If the applicant did not declare their conviction previously include the fol owing sentence.] As you did not
declare this conviction on your [enter details of relevant applications] as you are required to it
appears that you may have withheld material information.
This means that you are normally ineligible for a residence class visa unless the character
requirement is waived.
We invite you to make comments or provide information to help us decide if your circumstances
justify waiving the residence character requirement. As per A5.25.1, an immigration officer must
consider the surrounding circumstances of the application to decide whether or not they are
compel ing enough to justify waiving the good character requirement. The circumstances include (if
applicable), but are not limited to, the following factors:
? the seriousness of the offence (general y indicated by the term of imprisonment or size of the
fine)
? whether there is more than one offence
? the significance of the false, misleading or forged information provided, or information
withheld, and whether the applicant is able to supply a reasonable and credible explanation or
other evidence indicating that in supplying or withholding such information they did not intend
to deceive INZ
? how long ago the relevant event occurred
? whether the applicant has any immediate family lawfully and permanently in New Zealand
? whether the applicant has some strong emotional or physical tie to New Zealand and/or
? whether the applicant's potential contribution to New Zealand will be significant.
In your response, you may wish to provide comment in relation to the above, as wel as any other
supporting information you want to provide.
Further information
[Paper applications]
Any comments or further information to support why you think you should be granted a character
waiver must be sent to this office by [
date].
All supporting documents must be either original or certified copies of originals and, if not in English,
must be translated into English by a recognised, independent translation service.
[Online applications]
Upload any further comments or information to support why you should be granted a character
waiver
by [date] To upload documents:
1. Log into your account through
www.immigration.govt.nz. 2. Click on ‘Submitted’ and select your submitted application.
3. Click ‘Upload additional document’ and select [document type] from the list of document types.
4. Click on ‘Browse’ to select the document for upload and ‘Submit’.
What happens if you do not send any comments or information?
If you do not send any comments or information by the date requested above we will make a
decision on your application based on the information you have already given us.
False or misleading information
Please note that providing false or misleading information or withholding information may make you
ineligible for a visa.
What happens if your circumstances change?
You must tell us about any changes to your circumstances that may affect your application for a visa,
including:
? your address or contact details (including postal address, email address, and telephone number)
? your business or employment
? your course of study, if you are applying for a student visa.
If you do not tell us about changes to your circumstances, we may decline to grant you a visa or you
may become liable for deportation. While you are in New Zealand, you must hold a valid visa at all
times.
Contact us
If you have any questions, you can:
?
call me on [Case Manager Phone Number]
?
email me at [Case Manager Email]
?
call our Immigration Contact Centre on 0508 55 88 55 or 09 914 4100, or for those outside of
New Zealand +64 9 914 4100, or
?
find answers to frequently asked questions or email us your enquiry
www.immigration.govt.nz/help
You will need to tell us your application and client numbers (you will find these at the top of this
letter). Please have them with you and be ready to quote them if you contact us.
Yours sincerely
[Case Manager Name]
[Case Manager Designation]
Immigration New Zealand
Application number: [Application Number]
Client number: [Client Number]
[Date]
[AdviserName1]
[AdviserName2]
[AdviserStreetNumber] [AdviserStreetNamePOBoxNumber]
[AdviserSuburb]
[AdviserCity] [AdviserPostCode]
[AdviserCountry]
[NZBN_Adviser]
Dear [Client Name]
Application for a residence class visa:
Applicant:
Date of birth:
[Client Name]
[Date of Birth]
[Secondary Applicant 1]
[SecondaryApplicant1DateOfBirth]
[Secondary Applicant 2]
[SecondaryApplicant2DateOfBirth]
[Secondary Applicant 3]
[SecondaryApplicant3DateOfBirth]
[Secondary Applicant 4]
[SecondaryApplicant4DateOfBirth]
Thank you for your letter dated [insert date of letter] providing [insert additional information
provided]. I refer to my letter dated [insert date of letter] requesting
[Select one. Delete this
instruction] additional information and comments about the concerns we have regarding your
character.
Our assessment of your character
We have completed a further assessment of your character taking into account the information and
comments you provided and have concluded that you do not meet our good character
requirements. This means that you are normally ineligible for a residence class visa unless the
character requirements are waived.
[If the concerns relate to A5.25(i), (j), (k) or (l) include the paragraph below. Delete these instructions]
[EITHER] We have considered your information and comments regarding our concerns. However, we
do not believe that your explanation(s) is/are credible because [outline the reasons the applicant’s
explanation is not credible].
[OR] You admit that you/your immigration adviser [insert what they did], but state that you did not
intend to deceive Immigration New Zealand.
However, we are not satisfied that your explanation(s)
is/are credible because [outline the reasons the applicant’s explanation is not credible].
[OR] We have not received a response to our request for additional information and comments
about our concerns.
Based on the information before us and on the balance of probabilities, we consider it more likely
than not that you [insert the relevant ground(s), using the language of the instructions, for example,
committed X offence, provided misleading information/made a false submission/ made statements
of the kind set out in A5.25(j) etc].
We have not made a decision on your application at this stage. We invite you to make comments or
provide information to help us to decide if your circumstances justify waiving the residence class visa
character requirements. As per A5.25.1, an immigration officer must consider the surrounding
circumstances of the application to decide whether or not they are compelling enough to justify
waiving the good character requirement. The circumstances include (if applicable), but are not
limited to, the following factors:
? the seriousness of the offence (general y indicated by the term of imprisonment or size of the
fine);
? whether there is more than one offence;
? the significance of the false, misleading or forged information provided, or information
withheld, and whether the applicant is able to supply a reasonable and credible explanation or
other evidence indicating that in supplying or withholding such information they did not intend
to deceive INZ;
? how long ago the relevant event occurred;
? whether the applicant has any immediate family lawfully and permanently in New Zealand;
? whether the applicant has some strong emotional or physical tie to New Zealand;
? whether the applicant's potential contribution to New Zealand will be significant.
In your response, you may wish to provide comment in relation to the above, as wel as any other
supporting information you want to provide.
Further information
[Paper applications]
Any comments or further information must be sent by [
date]. This should be sent to the fol owing
address:
[Write your office address into the office address placeholder below]
Immigration New Zealand
[Office address line 1]
[Office address line 2]
[Office address line 3]
[City] [postcode]
[COUNTRY]
All supporting documents must be either original or certified copies of originals. Any documents not
in English must be translated into English by a recognised and independent translation service.
[Online applications]
Upload any further comments or information by [date] To upload documents:
1. Log into your account through
www.immigration.govt.nz.
2. Click on ‘Submitted’ and select your submitted application.
3. Click ‘Upload additional document’ and select [document type] from the list of document types.
4. Click on ‘Browse’ to select the document for upload and ‘Submit’.
What happens if you do not send any comments or additional information?
If you do not send any comments or information by the date requested above we will make a
decision on your application based on the information you have already given us.
What happens if your circumstances change?
You must tell us about any changes to your circumstances that may affect your application for a visa,
including but not limited to changes to the fol owing:
?
the personal or family circumstances of any person included in the application
?
your address or contact details (including postal address, email address, and telephone
number)
?
your business or employment
If you do not tell us about changes to your circumstances, we may decline to grant you a visa or you
may become liable for deportation. While you are in New Zealand, you must make sure you hold a
valid visa at all times.
Contact us
[Choose one of the fol owing contact options as appropriate. Delete these instructions.]
If you have any questions, you can:
? call me on [Case Manager Phone Number]
? email me at [Case Manager Email]
? call our Immigration Contact Centre on 0508 55 88 55 or 09 914 4100, or for those outside of
New Zealand +64 9 914 4100, or
? find answers to frequently asked questions or lodge an email enquiry online at
www.immigration.govt.nz/help
You wil need to tell us your application and client numbers (see the top of this letter). Please be
ready to quote them when you phone.
Yours sincerely
[Case Manager Name]
[Case Manager Designation]
Immigration New Zealand
Application number: [Application Number]
Client number: [Client Number]
[Date]
[AdviserName1]
[AdviserName2]
[AdviserStreetNumber] [AdviserStreetNamePOBoxNumber]
[AdviserSuburb]
[AdviserCity] [AdviserPostCode]
[AdviserCountry]
[NZBN_Adviser]
Dear [Client Name]
Application for a [Application Type] for:
Applicant:
Date of birth:
[Client Name]
[Date of Birth]
[Secondary Applicant 1]
[SecondaryApplicant1DateOfBirth]
[Secondary Applicant 2]
[SecondaryApplicant2DateOfBirth]
[Secondary Applicant 3]
[SecondaryApplicant3DateOfBirth]
[Secondary Applicant 4]
[SecondaryApplicant4DateOfBirth]
Thank you for your application for a temporary entry class visa under [Application Type], which we
received on [Date Tendered].
Our assessment of your application
We have completed an initial assessment of your application and it appears you may not meet the
good character requirements for a temporary entry class visa.
[Use the relevant instructions as outlined below. Delete these instructions]
The provision(s) in character instructions A5.45 (copy attached) that appear(s) to affect you [is/are]
A5.45 [x]
[clearly identify and quote the provisions in A5.45 that appear to apply and the evidence
which is used in assessing the application against this criteria e.g. the offence(s) they were
convicted of and/or their failure to declare. Delete these instructions.].
We have not made a decision on your application at this stage. We would like to invite you to
comment or provide information in response to our concerns.
You may provide further information
Any comments or further information must be provided by
[date]. If you don’t agree that the
provisions we have outlined in this letter apply, you wil need to provide us evidence to support this.
[Either: TEMPORARY ENTRY paper applications only or originals required. Delete reference to
original documents if it does not apply. Write your office address into the placeholder below.
Delete if not applicable]
We recommend that you email your comments and further information to me at [Case Manager
Email] or, if you are submitting original documents, you can send them to the following address:
Immigration New Zealand
[Office address line 1]
[Office address line 2]
[Office address line 3]
[City] [Postcode]
[COUNTRY]
[Or: TEMPORARY ENTRY Online applications. Delete if not applicable. Delete these instructions.]
Please upload additional comments and information to your online account.
To upload documents:
1. Log into your account through
www.immigration.govt.nz. 2. Click on ‘Submitted’ and select your submitted application.
3. Click ‘Upload additional document’ and select [document type] from the list of document
types.
4. Click on ‘Browse’ to select the document for upload and ‘Submit’.
Please note that any documents you provide not already in English must be translated into English
by a recognised, independent translation service.
What happens if you do not send any comments or additional information?
If you do not send us any comments or additional information by the date above, we will make a
decision on your application based on the information you have already given us.
False or misleading information
Please note that providing false or misleading information or withholding information may make you
ineligible for a visa.
What happens if your circumstances change?
You must tell us about any changes to your circumstances that may affect your application for a visa,
including changes to:
?
the personal or family circumstances of any person included in the application
?
changes to your address or contact details (including postal address, email address, and
telephone number)
?
changes to your business or employment
?
your study, if you are applying for a student visa.
If you do not tell us about changes to your circumstances, we may refuse to grant you a visa or if you
are in New Zealand, you may become liable for deportation.
Contact us
If you have any questions, you can:
?
call me on [Case Manager Phone Number]
?
email me at [Case Manager Email]
?
call our Immigration Contact Centre on 0508 55 88 55 or 09 914 4100, or for those outside of
New Zealand +64 9 914 4100, or
?
find answers to frequently asked questions or email us your enquiry online at
http://kb.immigration.govt.nz/
You will need to tell us your application and client numbers when you contact us (you will find these
at the top of this letter). Please have them with you and be ready to quote them if you phone us.
Yours sincerely
[Case Manager Name]
[Case Manager Designation]
Immigration New Zealand
Application number: [Application Number]
Client number: [Client Number]
[Date]
[AdviserName1]
[AdviserName2]
[AdviserStreetNumber] [AdviserStreetNamePOBoxNumber]
[AdviserSuburb]
[AdviserCity] [AdviserPostCode]
[AdviserCountry]
[NZBN_Adviser]
Dear [Client Name]
Application for a [Application Type] for:
Applicant:
Date of birth:
[Client Name]
[Date of Birth]
[Secondary Applicant 1]
[SecondaryApplicant1DateOfBirth]
[Secondary Applicant 2]
[SecondaryApplicant2DateOfBirth]
[Secondary Applicant 3]
[SecondaryApplicant3DateOfBirth]
[Secondary Applicant 4]
[SecondaryApplicant4DateOfBirth]
Thank you for your application for a temporary entry class visa under [Application Type] -
[Application Grounds Code Level 3] that we received on [Date Tendered].
Our assessment of your application
We have assessed your application and note that [you have/your adviser has] acknowledged that
you do not meet good character requirements for a temporary entry class visa.
The provision(s) in New Zealand immigration instructions A5.45 (copy attached) that affect(s) you
[is/are] A5.45 (x)
[clearly identify and quote the provision(s) in A5.45 that appears to apply i.e. the offences
they were convicted of/are under investigation for.]
[If the applicant did not declare their conviction(s) previously include the fol owing sentence] As you did
not declare this conviction on your [enter details of relevant application] as you were required to, it
appears you may have withheld material information.
This would normally make you ineligible for a temporary entry class visa unless we waive the
character requirement. We would like to invite you to provide comment or more information to help
us to decide if your circumstances justify us waiving the temporary entry character requirement.
Further information
Any comments or further information must be sent to us by [
date].
[Either: Paper applications or originals required. Delete reference to original documents if it does
not apply. Write your office address into the placeholder below. Delete if not applicable. Delete
these instructions.]
We recommend that you email your comments and/or additional information to me at [Case
Manager Email] or, if you are submitting original documents, you can send them to the following
address:
Immigration New Zealand
[Office address line 1]
[Office address line 2]
[Office address line 3]
[City] [postcode]
[COUNTRY]
[Or: ONLINE applications. Delete if not applicable. Delete these instructions.]
Please upload your comments and additional information to your online account.
To upload documents:
1. Log into your account through
www.immigration.govt.nz.
2. Click on ‘Submitted’ and select your submitted application.
3. Click ‘Upload additional document’ and select [document type] from the list of document
types.
4. Click on ‘Browse’ to select the document for upload and ‘Submit’.
Please not that any documents not in English must be translated into English by a recognised,
independent translation service.
What happens if you do not send any comments or additional information?
If you do not send any comments or additional information to us by the date above we will decide
your application based on the information you have already given us.
False or misleading information
Please note that providing false or misleading information or withholding information may make you
ineligible for a visa.
What happens if your circumstances change?
You must tell us about any changes to your circumstances that may affect your visa application
including changes to the fol owing:
? the personal or family circumstances of any person included in the application
? your address or contact details (including postal address, email address, and telephone number)
? your business or employment and
? your course of study if you are applying for a student visa.
If you do not tell us about any change to your circumstances, we may decline your visa application or
you may become liable for deportation. While you are in New Zealand, you must hold a valid visa at
all times.
Contact us
If you have any questions, you can:
? call me on [Case Manager Phone Number]
? email me at [Case Manager Email]
? call our Immigration Contact Centre on 0508 55 88 55 or 09 914 4100, or for those outside of
New Zealand +64 9 914 4100, or
? find answers to frequently asked questions or email us your enquiry at
www.immigration.govt.nz/help.
You will need to tell us your application and client numbers (you will find these at the top of this
letter). Please have them with you and be ready to quote them if you contact us.
Yours sincerely
[Case Manager Name]
[Case Manager Designation]
Immigration New Zealand
Application number: [Application Number]
Client number: [Client Number]
[Date]
[AdviserName1]
[AdviserName2]
[AdviserStreetNumber] [AdviserStreetNamePOBoxNumber]
[AdviserSuburb]
[AdviserCity] [AdviserPostCode]
[AdviserCountry]
[NZBN_Adviser]
Dear [Client Name]
Application for a [Application Type] for:
Applicant:
Date of birth:
[Client Name]
[Date of Birth]
[Secondary Applicant 1]
[SecondaryApplicant1DateOfBirth]
[Secondary Applicant 2]
[SecondaryApplicant2DateOfBirth]
[Secondary Applicant 3]
[SecondaryApplicant3DateOfBirth]
[Secondary Applicant 4]
[SecondaryApplicant4DateOfBirth]
Thank you for your letter dated
[insert date of letter] providing / I refer to my letter dated
[insert
date of letter] requesting
[select one. Delete this instruction] additional information and comments
about the concerns we have regarding your character.
Our assessment of your character
We have completed a further assessment of your character taking into account the information and
comments you have provided and have concluded that you do not meet our good character
requirements. This means that you are normally ineligible for a temporary entry class visa (unless
the character requirements are waived).
[If the concerns relate to A5.45 (b) or (e) include the paragraph below. Delete these instructions]
We have considered your information and comments regarding our concerns. However, we do not
believe that your explanation(s) is/are credible because [outline the reasons the applicant’s
explanation is not credible].
[OR] You admit that you/your immigration adviser [insert what they did] but state that you did not
intend to deceive INZ.
However, we are not satisfied that your explanation(s) is/are credible because
[outline the reasons the applicant’s explanation is not credible].
[OR] We have not received a response to our request for additional information and comments
about our concerns.
Based on the information before us and on the balance of probabilities, we consider it more likely
than not that you [insert the relevant ground(s), using the language of the instructions, for example,
committed X offence, has been charged with or is under investigation for X offence, provided
misleading information/made a false submission/submitted forged evidence/withheld material
information.]
We have not made a final decision on your application at this stage. We invite you to make
comments or to provide further information to help us decide whether your circumstances justify
waiving the temporary entry character requirements.
Further information
Any comments or further information must be provided by [
date].
The relevant provisions of New Zealand immigration instructions A5.45 and A5.45.1 are attached.
Please read these as they set out the relevant character requirements, including what matters will
be taken into account when a character waiver is considered.
[Either: for Paper applications or originals required. Delete reference to original documents if it
does not apply. Write your office address into the placeholder below. Delete if not applicable.
Delete these instructions.]
We recommend that you email your comments and/or additional information to me at [Case
Manager Email] or, if you are submitting original documents, you can send them to the following
address:
Immigration New Zealand
[Office address line 1]
[Office address line 2]
[Office address line 3]
[City] [postcode]
[COUNTRY]
[OR: for Online applications. Delete if not applicable. Delete these instructions.]
Please upload your comments and additional information to your online account.
To upload documents:
1. Log into your account through
www.immigration.govt.nz.
2. Click on ‘Submitted’ and select your submitted application.
3. Click ‘Upload additional document’ and select [document type] from the list of document
types.
4. Click on ‘Browse’ to select the document for upload and ‘Submit’.
Please note that any documents not in English must be translated into English by a recognised,
independent translation service.
What happens if you do not send any comments or additional information?
If you do not send any comments or additional information to us by the date above we will decide
your application based on the information you have already given us.
What happens if your circumstances change?
You must tell us about any changes to your circumstances that may affect your visa application
including changes to the fol owing:
? the personal or family circumstances of any person included in the application
? your address or contact details (including postal address, email address, and telephone number)
? your business or employment and
? your course of study if you are applying for a student visa.
If you do not tell us about any change to your circumstances, we may your visa application or you
may become liable for deportation. While you are in New Zealand, you must hold a valid visa at all
times.
Contact us
If you have any questions, you can:
? call me on [Case Manager Phone Number]
? email me at [Case Manager Email]
? call our Immigration Contact Centre on 0508 55 88 55 or 09 914 4100, or for those outside of
New Zealand +64 9 914 4100, or
? find answers to frequently asked questions or email us your enquiry at
www.immigration.govt.nz/help.
You will need to tell us your application and client numbers (you will find these at the top of this
letter). Please have them with you and be ready to quote them if you contact us.
Yours sincerely
[Case Manager Name]
[Case Manager Designation]
Immigration New Zealand
Document Outline
