20 June 2023
Sarah Brodrick
By email: [FYI request #22875 email]
Tēnā koe Ms Brodrick
Re:
Information request
Our ref:
E23HDC00923
Thank you for your email
of
21 May 2023, received 22 May 2023, requesting:
1. “All Official information about the Health and Disability Commissioner's
role in reasonably accommodating to a complainant who identifies as a
disabled persons
2. All Official information about the Health and Disability Commissioner and
funding to support disabled persons and the complaint process
3. All Official information about the Health and Disability Commissioner and
funding for educational and navigation purposes of disabled persons,
complaints and navigation of healthcare providers with the complaint
process
4. All Official information about the Health and Disability Commissioner and
any statistical information of complainants who have identified as
disabled persons (statistical information, I'm not requesting for any
specific information about the complaints, or complainants)
5. All Official information about the Health and Disability Commissioner's
survey which is part of the acknowledgement email that is sent to a
complainant, after a submission of a complaint
6. a) I would like to know the lawful purpose of the HDC in asking census
questions about persons who have disabilities and the relevance of asking
such invasive questions of complainants when the Human Rights
Commissioner is not actively engaged in the treatment and care of
disabled persons
b) I would like to know why the HDC is requesting for complainants to
provide identifiable information including providing a first name, a
surname and or the complaint reference as part of the ''voluntary survey''
included into the email acknowledgement of a complainant's first
complaint submission
Auckland Office: P O Box 1791 Auckland 1140; Wel ington Office: PO Box 11934, Wel ington 6142
Freephone: 0800 11 22 33; Email: [Health and Disability Commissioner request email]; Website: www.hdc.org.nz
2
c) I would like know what is the lawful purpose of the HDC to require
identifiable information of a complainant, when filling in a ''voluntary
survey'' and where is the personal information of the complainants being
stored and used
d) I would like know why the HDC does not provide an anonymous survey,
if it is voluntary.
e) Does the HDC use any of the survey information and personal details of
complainants to seek funding
f) Does the HDC be provide any of the survey information and personal
details of complainants to any third parties and to whom, and why.”
We have considered your request under the Official Information Act 1982
and the Privacy Act 2020.”
We are currently considering your request under the Official Information Act 1982 and
the Privacy Act 2020. We require an extension to respond to your request, as the
request is for a large quantity of information, or necessitates a search through a large
quantity of information, and meeting the original time limit would unreasonably
interfere with the operations of the Health and Disability Commissioner, and/or as the
consultations necessary to make a decision on your request are such that a proper
response cannot reasonably be made within the original time limit. We anticipate that
your request will be processed by
4 July 2023.
For the avoidance of doubt, this extension is made pursuant to section 15A of the
Official Information Act and section 48 of the Privacy Act, and extends the time limits
specified in sections 14 and 15 of the Official Information Act and sections 43 and 44
of the Privacy Act.
You may seek a review of this decision from the Office of the Ombudsman.
We apologise for any inconvenience, and thank you for your patience.
Nāku iti noa, nā
Dr Craig Goodwillie
Senior OIA Advisor
