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2020 Engagement Survey Action Approach – for discussion
ELT
Communicating 
Steps:
Leadership
decisions
Decision making/ 
Sharing and 
delegation
engaging in future / 
• 28 September – ELT discuss & feedback on 
Communicating 
strategy
Themes
decisions / direction
Role of ELT
Visibility
proposed approach
• 5 October – ELT confirm and communicate 
approach
Career & 
Development
Flexible 
Remuneration
• 13 October – All Staf  meeting – present ELT 
working
Review bands
Access to learning
Specialists 
Career progression
Clarity
thoughts and workshop
Strategy
Technical 
Access 
New people starting 
development
Alignment with 
at higher rates
other agencies
• 21 October – ELT Session, confirm details work 
Visibility of 
opportunities
plan and ELT Team goals
• 30 October - Al  EPA action plans locked in
Key Drivers – from survey
Key Messages 
Our People:
(Comms & Al  staff meeting)

Have their career and development 
Key Metrics
We’ve heard you and value you.  We:
needs met

Want your input into solutions

Have confidence in future of the EPA

Commit to making improvements

Trust the ELT to make right decisions

Understand the impact COVID and 

see the ELT demonstrate people are 
changes to the organisation have had 
important to success
and want to work with you on this

positive change from the survey results






Verbatim 
summaries

Document Outline