CCTV Guidelines
1. Governing Policy
This guideline specifies operational criteria for AT’s CCTV Policy.
2. Purpose
This guideline provides additional detail, on how the CCTV Policy, Standards, and Procedures
should be applied. Compliance with these Guidelines is strongly recommended, but not
mandatory.
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3. CCTV Guidelines
3.1.
CCTV Locations
CCTV systems or other similar surveil ance devices can be instal ed at any place on the
Auckland transport system; these may be fixed or mobile cameras. Locations include:
• the arterial road network,
• passenger transport facilities,
• cycleways,
• footpaths,
• rail and bus stations,
• park and ride sites,
• public transport interchanges,
• ferry wharves,
• Auckland harbours, rivers, waterways,
• parking buildings,
• airfields, and
• in any vehicle used in the provision of services to Auckland Transport.
Cameras may be installed in other locations provided the installation is in accordance with any
of the purposes of CCTV systems.
A register of locations where AT’s CCTV fixed cameras are installed is kept for maintenance,
addition, and removal of assets.
AT staff and the contractors might also use body-worn cameras.
AT may aggregate data into a summary format (not containing personal information) on an
ongoing basis for the purpose of business reporting and continuous transport network
improvement, in which case data wil be retained until it is no longer required.
3.2.
CCTV Camera operations – General
To prevent conflicts when using CCTV cameras that are managed by other teams, you should
inform them, so they are aware that you are using the camera.
When you are finished using the CCTV, the Field of View should be returned to its original or
intended position.
Operators shall respect the privacy of individuals when using the zoom functionality of the
CCTV system.
3.3.
CCTV Camera operations – NZTA-Waka Kotahi
An operator should ensure that all CCTV cameras (not being used for event monitoring) are
positioned in the best positions by ensuring:
• The appropriate presets are used if available
• They are zoomed out
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• That the amount of road viewable is maximised
• They are not looking directly into the sun
• For motorway cameras, during normal operation, that they are facing same direction
as the peak traffic
• For tunnel PTZ cameras, during normal operation, that they are facing the traffic
direction
• For motorway cameras, there are four preset numbers reserved for generic positions:
1: to face either
north or west
2: to face either
south or east
3: to face
north or west and zoomed in
4: to face
south or east and zoomed in
o Where possible, presets 3 and 4 need to be zoomed in order to see where the
next camera can see, in order to make tracking vehicles easier.
• Where a camera has been used for an operation, it should be returned to the position
it was in at the start of the operation, or the position it should be for the traffic flow.
In the event of inclement weather reducing visibility, CCTV cameras should be pointed away
from rain wherever possible.
To ensure maximum incident detection, cameras should be rotated on a regular basis,
especially during peak periods.
3.4.
CCTV Camera operation – AT cameras
When a camera has been used for an operation, it should be returned to its default position
as soon as possible.
3.5.
CCTV Camera operation - AT Computer Vision cameras
The AT CCTV Computer Vision team uses some CCTVs to run computer vision analytics for
various modes. These could be both Fixed and PTZ CCTV, and have “ANA” extension on the
camera name in Vidsys.
These CCTVs have a very specific field of view, and usually have a Home View preset for 60
seconds on PTZ CCTVs.
If you are unsure whether these CCTVs can be used or not, consult the CCTV Computer
Vision team.
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7. Approval & Review
Responsible Executive
EGM Business Technology
Roger Jones
Policy Contact
CCTV Product Owner
Effective date
1 February 2022
Next review date
This standard wil be reviewed every two years.
The next review is due 1 February 2024.
AT reserves the right to review, amend or add to these guidelines at any time upon reasonable notice to
employees and representatives.
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