21 September 2022
45 Pipitea Street, Wellington 6011
Phone +64 4 495 7200
dia.govt.nz
John
fyi-request-20340-
[email address]
Tēnā koe John
OIA request 22/23 0169 Request for information relating to citizenship processing buckets
Thank you for your Official Information Act (Act) request received by the Department of Internal
Affairs (Department) on 25 August 2022.
You requested –
•
Percentage of Citizenship by Grant applications that pass and fail the automated checks
for the months of April and May 2022.
•
Percentage of the reasons (and its description) the Citizenship by Grant applications
failed the automated checks (i.e, 24% issues with photo, 17% failed presence
requirements and etc.) for the months of April and May 2022.
Please note, on point 2, I would like to receive a description of all the reasons in which
Citizenship by Grant applications failed the automated checks and in percentage format
for the months of April and May 2022.
Please include a detailed description of the reason for each category while presenting the
percentage on point 2.
In response to your request I can provide you with the following information.
Percentage of Citizenship by Grant applications that passed and failed the automated checks
April 2022
May 2022
Passed all automated checks
76%
74%
Failed to pass all automated checks
24%
26%
Automated check that the citizenship by grant applications failed, broken down by percentage
April 2022
May 2022
Failed presence
25%
30%
Failed photo
17%
15%
Failed character
34%
33%
Failed more than one criteria
24%
23%
Caveats
- The tables above do not include Citizenship (Western Samoa) Act 1982 application type.
This is because these are assessed under a different set of criteria.
- The tables above also do not include paper applications, only ones that were submitted
online.
- For Group applications, if one application fails the automated checks then the whole
group are considered to fail.
- The numbers are correct at time of publication. The numbers come from a dynamic
system environment and may differ slightly from previous or future reporting.
If an application fails an automated check, it is because they have not met all of the criteria set
out in the relevant link provided below.
Presence-
Presence in NZ requirements | New Zealand Government (www.govt.nz)
Photo-
I note there is no page dedicated solely to photo requirements but if you click on the following
link and scroll down, you will locate the photo requirements here;
What to get ready before you
apply for NZ citizenship | New Zealand Government (www.govt.nz)
Character-
Character requirements | New Zealand Government (www.govt.nz)
As this information may be of interest to other members of the public, the Department has
decided to proactively release a copy of this response on the DIA website. All requestor data,
including your name and contact details, will be removed prior to release. The released
response will be made available here:
https://www.dia.govt.nz/Official-Information-Act-
Requests-2.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at www.ombudsman.parliament.nz or
freephone 0800 802 602.
Ngā mihi
Julia Taylor
Manager Operational Policy and Official Correspondence
Service Delivery and Operations
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