This is an HTML version of an attachment to the Official Information request 'RGL speech notes'.
From:
Kevin Crossen (Orbit Wellington)
To:
Emma Miles-Buckler
Subject:
Orbit Travel Itinerary - Muir/Robert Mr, Departing 20-Nov-19, Booking WO1434707
Date:
Thursday, 7 November 2019 5:19:17 p.m.
Attachments:
Hi Emma,
Please find attached the confirmed itinerary for Robert Muir traveling to Beijing.  His tickets have now been issued and accommodation confirmed.  Please ensure all details
are correct
Final electronic documents will be emailed through to you next week.
I have booked the hotel direct and advised them to chargeback the room and incidentals as requested.
I have amended the fee for the flight booking from the amount I quoted as you are now on the new AOG fee structure.
A VISA reminder:
When travelling on a New Zealand passport, a visa is required to enter China.
Please note that no Airpoints are earned on the new All of Government airfares.  However status points will still apply on any applicable flights.
Costing:
NZ Fare:
NZD 1657.71
QF Fare:
NZD 1288.82
Orbit Fee:
NZD   105.35
Total:
NZD 3051.88
1982
Fare conditions:
Please read carefully the conditions listed below which apply once this airfare is booked and ticketed.
Amendments:  NZ ticket - NZD 100.00 change fee - fare difference may apply.  
Amendments:  QF ticket - NZD 165.00 change fee - fare difference may apply.  NZD 715.00 change fee if noshow.
Cancellations:  NZ ticket - NZD 275.00 fee if cancelled no later than day before departure.  Nonrefundable on day of departure.
Act 
Cancellations:  QF ticket - Nonrefundable
Let me know if you have any questions.
Kind Regards
Kevin
Kevin Crossen
International Consultant
Wellington (Orbit)
Ph:
+64 4 496 3288
DDI:
+64 4 570 0066
Fax:
+64 4 494 6133
Email: [email address]
Web: orbit.co.nz
Information 
Orbit World Travel is a member of the House of Travel Group and a division of House of Travel (Wellington) Ltd.--> 
The information in this email is confidential. It is intended solely for the addressee, access to this email by anyone else is unauthorised.
If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited.
Official 
the 
under 
Released 









Itinerary especially prepared for
Mr Robert Muir
Wednesday 20 November 2019
Flight
Wellington to Auckland
3:15 PM
Recommended check in time
4:45 PM
Air New Zealand - Flight NZ0444
Air Ref:
KPBG4H
No. Seats:
 1
Depart:
Wellington - 4:45 PM (1645 hrs)
Arrive:
Auckland -  5:50 PM (1750 hrs) 1982
Flight Time:
1 hour 05 minutes
Status:
Confirmed
Aircraft:
Airbus A320
Act 
Class:
Economy
Transit:
0 Stops
Baggage:
Mr Robert Muir - 2PC.
Seat:
Mr Robert Muir Seat No: 06A Requested
Tickets:
0869469599617
Information 
Flight
Auckland to Beijing
8:20 PM
Air New Zealand - Flight NZ3889
Air Ref:
KPBG4H
No. Seats:
 1
Depart:
Auckland - 8:20 PM (2020 hrs)
Arrive:
Beijing Capital Apt -  4:30 AM (0430 hrs)
Thursday 21 November 2019
Official 
Dep Term:
International Terminal
Arr Term:
Terminal 3
Flight Time:
13 hours 10 minutes
Status:
Confirmed
Aircraft:
BOEING 787-9
Class:
Premium Economy
the 
Operated by:
Air China
Transit:
0 Stops
Baggage:
Mr Robert Muir - 2PC.
Seat:
Mr Robert Muir Seat No: 32C Requested
under 
Tickets:
0869469599617
Hotel
Hotel Jen Beijing
No 1 Jianguomenwai Avenue
Phone:
86-10-65052277
Released 
Beijing
Fax:
86-10-65050818
100004
Status:
Confirmed
Acc Type: Std King Lmtd View
Check In:
Wednesday 20 November 2019
Conf No:
74955SB064926
Check Out:
Saturday 23 November 2019
Rate:
$1,418.63  (CNY)
Rooms:
1
Meal Plan: Room Only
Cancellation:
Cancel by 1800 on 19 November 2019, Beijing local time, to avoid 1 NIGHT CANCEL FEE
Note:
The traveller MUST be provided with a copy of the invoice at checkout.
Orbit World Travel`s Conferma Virtual Credit Card has been provided to charge for your room and 
incidentals excluding alcohol, minibar, movies and gratuity.  Please confirm this with the hotel at check-in, 
should there be any problems please ask the hotel to contact Orbit World Travel directly +644 4963288(2).
The hotel is aware of your late arrival time from your flight arriving into Beijing at 4.30am on 21 November.
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Saturday 23 November 2019
Flight
Beijing to Hong Kong
11:30 AM
Recommended check in time
1:30 PM
Cathay Pacific - Flight CX0391
Air Ref:
RIU5ES
No. Seats:
 1
Depart:
Beijing Capital Apt - 1:30 PM (1330 hrs)
Arrive:
Hong Kong -  5:30 PM (1730 hrs)
Dep Term:
Terminal 3
Arr Term:
Terminal 1
Flight Time:
4 hours
Status:
Confirmed
1982
Aircraft:
Boeing 777-300ER
Class:
Premium Economy
Transit:
0 Stops
Baggage:
Mr Robert Muir - 40K.
Seat:
Mr Robert Muir Seat No: 33K Requested
Act 
Tickets:
0819469599639
Flight
Hong Kong to Melbourne, VI
7:05 PM
Qantas Airways - Flight QF0030
Air Ref:
Information 
RIU5ES
No. Seats:
 1
Depart:
Hong Kong - 7:05 PM (1905 hrs)
Arrive:
Melbourne -  7:35 AM (0735 hrs)
Sunday 24 November 2019
Dep Term:
Terminal 1
Arr Term:
Terminal 2
Flight Time:
9 hours 30 minutes
Status:
Confirmed
Aircraft:
BOEING 787-9
Class:
Premium Economy
Official 
Transit:
0 Stops
Baggage:
Mr Robert Muir - 40K.
Seat:
Mr Robert Muir Seat No: 23K Requested
the 
Tickets:
0819469599639
under 
Sunday 24 November 2019
Flight
Melbourne, VI to Wellington
9:10 AM
Qantas Airways - Flight QF0171
Air Ref:
RIU5ES
No. Seats:
 1
Depart:
Melbourne - 9:10 AM (0910 hrs)
Arrive:
Wellington -  2:45 PM (1445 hrs)
Released 
Dep Term:
Terminal 2
Flight Time:
3 hours 35 minutes
Status:
Confirmed
Aircraft:
BOEING 737-800
Class:
Economy
Transit:
0 Stops
Baggage:
Mr Robert Muir - 40K.
Seat:
Mr Robert Muir Seat No: 09A Requested
Tickets:
0819469599639
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Orbit World Travel App
Access your Orbit itinerary anywhere on Android and Apple mobile devices. The Orbit World Travel App automatically populates and 
updates your Orbit-booked itineraries, and will allow you to capture all your trip details in one convenient place with Flights, 
Accommodation, and all other services booked through us all automatically synced to your device. The Orbit APP is free to download and 
available exclusively to Orbit World Travel clients. It can be downloaded via the Apple store, Google Play store or the Windows store. 
Alternatively if you are a CheckMyTrip user your Orbit Amadeus Reservation Number is - RIU5ES, RH5R2V
Account Information
A023
7402-1920126
1982
1086
Improving the Business Environment Conference
Frequent Flyer Details
Act 
Name
Program
Number
Robert Muir
NZ
00234480
Emergency Contact Details
If you need to contact Orbit for assistance when travelling, please call us on 04 496 3288 within Wellington or 0800-496 3288 outside of 
Wellington or +64 4 496 3288 when outside of New Zealand. If your call is outside our office hours these numbers will connect you to our 
Emergency Afterhours Consultant.

Information 
Notes
Please refer to www.avsec.govt.nz/travellers/information-for-travellers/ or ask your consultant for detailed information on security measures that apply 
to the carriage of liquids, aerosols and gels taken on board aircraft in carry-on baggage and for a list of prohibited items.
Official 
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Important Information - International
PLEASE ENSURE THAT YOU HAVE:
UNITED STATES VISAS:
* Valid Passport (valid for 6 months beyond period of stay) and the applicable visas.
All eligible travellers (which includes NZ citizens),  travelling under the Visa Waiver 
* Airline Ticket and Completed Departure Card.
Programme (VWP) to, or transiting through the United States of America will be 
* Departure Tax
required to obtain an electronic travel authorisation (" ESTA") prior to boarding to 
* Travel Insurance
travel by air or sea from January 12th, 2009. This is valid for tourism or business 
RECONFIRMATION AND CHECK-IN TIMES:
stays of 90 days or less and which do not otherwise require a visa to be issued.  It is 
In New Zealand check-in time is normally 2 hours prior to departure for international 
the responsibility of the travellers to complete the authorisation online. Authorisation 
flights & 45 minutes for domestic flights. Additional check-in times may be given in this 
is obtained by logging onto the ESTA website at https ://esta.cbp.dhs.gov and 
itinerary as a guide and these should be verified with the airline concerned when you 
completing the online application form.  We suggest that you complete this early in the 
reconfirm your flights. As all airlines have different reconfirmation rulings you must 
booking process as some nationalities and clients may be required to obtain an 
reconfirm your onward flights at least 72 hours prior to departure to avoid possible 
actual visa.
cancellation. Wherever possible, advise the airline of a local contact phone number.
The ESTA is:
DATES AND TIMES:
 * Valid for Machine-readable passports only 
All dates and times shown in this itinerary are local to the cities concerned and current 
 * Required for all VWP travellers prior to boarding a carrier to travel by air or sea to 
1982
as at the date of this itinerary.
the United States (allow at least 72 hours for authorisation to travel to be granted). 
TICKETS:
 * Valid for up to two years or until the travellers passport expires unless revoked ; 
All tickets are non-transferable, name changes  not permitted.
whichever comes first. 
AIRLINE SEATING:
 * Valid for multiple entries into the US. However future trip details, itinerary or 
All airlines allow seat requests but do not guarantee seat numbers until check-in. Any 
destination addresses changes must be updated through the above website. 
Act 
seat numbers shown on this itinerary are therefore subject to confirmation at time of 
 * It is not a guarantee of entry into the United States at the port of entry as it is only 
check-in.
an approval to board a carrier to travel to the USA. 
DEPARTURE TAXES:
It is very important that you apply for the VWP authorisation as those who do not 
Any prepaid taxes are now included and shown in the price of your airline ticket, 
apply and receive travel authorisation via the ESTA website prior to travel may be 
however, some airports require you to pay upon departure. 
denied boarding, experience delayed processing or be denied admission at a USA 
BAGGAGE ALLOWANCE: (Unless otherwise noted)
port of entry.  If you have any questions about this please ask your travel consultant.
For Economy Class travel the baggage allowance is normally 20kg per person, for 
CRIMINAL RECORDS (CLEAN SLATE) ACT:
Business Class the baggage allowance is normally 30kg per person (excluding infants). 
The Criminal Records (Clean Slate) Act, which allows the non-disclosure of criminal 
If you are travelling within the USA on a domestic flight  (not connecting to/from an 
convictions in certain circumstances, does not apply to overseas countries. So if you 
international flight) Checked Baggage charges may apply.  Please check with the 
want us to assist you with the Visa and/or Entry requirements for your destination(s) 
relevant airline.  Please refer to this website for baggage information per carrier 
then you must disclose to us all previous convictions (if any) and whether or not you 
https://bags.amadeus.com - you only need to enter the carrier involved 
have ever been arrested and charged.  In both cases this is regardless of type of 
FREQUENT FLYER:
offence, when they occurred, and the penalties involved.
Information 
If you are a member of a Frequent Flyer Programme it is imperative that you advise your 
ADDITIONAL SECURITY MEASURES:
membership number to the airline upon check-in and retain all boarding passes and 
Strict carry on restrictions now apply to all travel. Any liquids, aerosols and gels that 
tickets to check your points against your next statement.  Note:  not all air fares 
passengers want to take in their carry-on baggage will have to comply with the 
purchased are eligible to earn mileage points.
following requirements: 
FLIGHT DEPARTURE TIMES:
All liquids, aerosols and gels must be in containers of 100mls or less, passengers 
Occasionally departure times may change and it is important that you check all your 
must carry their 100ml containers in a re-sealable transparent plastic bag of 1 litre 
flights (including ex New Zealand) at least 24 hours prior to departure, to ensure hassle 
volume (this is a re-sealable sandwich bag like those available at your local 
free travel.
supermarket), each passenger, including children, will be allowed to carry on one, 1 
Official 
TRAVEL ADVISORIES:
litre transparent plastic bag,the plastic bag must be re-sealable and presented 
While we use our best endeavours to advise you of any risks of, or restrictions in 
separately from all other carry-on baggage at the screening point. These measures 
travelling to your destination as recommended by government authorities, these 
apply to any items that can be poured, sprayed or smeared. The new rules apply for 
recommendations can change without warning.   We strongly advise you to regularly 
liquids such as water and other drinks, but also extend to gels, pastes, lotions, and 
check the Ministry of Foreign Affairs Travel Advisories at http ://www.safetravel.govt.nz to 
the contents of aerosols. This includes toiletries such as toothpaste, shaving cream, 
the 
assist you in accessing the risks (if any) prior to travel.
hair gel, lip gloss, facial creams, mascara and liquid lip balms.Exemptions are in place 
VACCINATIONS:
for essential medicines, baby products and dietary supplements in liquid or gel form.  
For the most up to date international health advice and medical services for those 
Passengers carrying hypodermic needles will need to declare them at the screening 
intending to travel abroad, please ask your Travel Consultant for details or visit 
point, with, where possible, documentation or identification confirming their medical 
http://www.traveldoctor.co.nz/. If you have ever had a serious communicable disease, 
condition. Medication should have a professionally printed label identifying the 
you can be refused entry to many countries.    If you feel this may affect you, please 
medication, or a manufacturer’s name or pharmaceutical label affixed . Government 
follow up with the appropriate authorities which is usually the Consulate of the country 
and airport authorities set out restrictions on the items that can be included in your 
under 
that you are visiting.
carry-on baggage or on you during a flight. It is your responsibility to check before 
PAY OR STAY:
departure for any restrictions applicable to your specific flights. These items must be 
If a warrant for your arrest has been issued because of unpaid court fines or reparation 
packed in your checked baggage. If any of these items are detected in your carry-on 
then you maybe stopped from leaving the country.   If you feel this may affect you please 
baggage or you’re found to be carrying them, they will be removed and will not be 
log onto www.payorstay.govt.nz or ring 0800 payorstay for more information.
returned.  
PLEASE NOTE: All information is accurate at the time of printing. It is important that you 
Please ask your Travel Consultant or visit 
are familiar with all "Terms and Conditions" of your travel. Please ask us if you have any 
www.avsec.govt.nz/travellers/information-for-travellers. 
questions concerning this.
Due to enhanced security measures all those travelling are required to switch on their 
electronic devices at the airport or risk being denied access to fly. Please ensure that 
your electronic devices have sufficient power before reaching the airport .
Released 
Transport of Samsung's Galaxy Note 7 devices are forbidden on all flights, both in 
checked bags and in hand luggage.
Orbit World Travel Wellington, 11th Floor, SAS Tower, 89 The Terrace, P O BOX 3646, Wellington
Phone +64-4-496-3288, Fax +64-4-494-6133
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IATA CONDITIONS OF CONTRACT AND OTHER IMPORTANT NOTICES
This Ticket is Not Valid and Will Not Be Accepted for Carriage Unless Purchased from Issuing Carrier or its 
5   Carrier’s name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier’s 
Authorised Agent.
tariffs,
conditions of carriage, regulations or timetables; carrier's address shall be the airport of departure shown 
Notice
opposite the first abbreviation of carrier’s name in the ticket; the agreed stopping places are those places set forth 
If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure 
in this ticket or as shown in carrier’s timetables as scheduled stopping places on the passenger’s route; carriage 
the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of 
to be performed hereunder by several successive carriers is regarded as a single operation.
carriers for death or personal injury and in respect of loss of or damage to baggage. See also notices headed 
6   An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its Agent.
“Advice to International Passengers on Limitation of Liability” and “Notice of Baggage Liability Limitations”.
7   Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and 
representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants 
Conditions of contract
and representatives.
1   As used in this contract “ticket” means this passenger ticket and baggage check, or this itinerary/receipt if 
8   Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in 
applicable, in the case of an electronic ticket, of which these conditions and the notices form part, “carriage” is 
international transportation complaint must be made in writing to carrier forthwith after discovery of damage and, 
equivalent to “transportation”, “carrier” means all air carriers that carry or undertake to carry the passenger or his 
at the latest, within seven days from receipt; in case of delay, complaint must be made within 21 days from date 
baggage hereunder or perform any other service incidental to such air carriage, “electronic ticket” means the 
the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.
Itinerary/Receipt issued by or on behalf of Carrier, the Electronic Coupons and, if applicable, a boarding document. 
9   This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in 
“Warsaw Convention” means the Convention for the Unification of Certain Rules Relating to International Carriage 
carrier’s tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change 
by Air signed at Warsaw, 12th October 1929, or that Convention as amended at the Hague, 28th September 1955, 
prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
1982
whichever may be applicable.
10  Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. 
2   Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw 
Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without 
Convention unless such carriage is not “international carriage” as defined by that Convention.
notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of 
3   To the extent not in conflict with the foregoing carriage and other services performed by each carrier are 
necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making 
subject to: (i) provisions contained in the ticket; (ii) applicable tariffs; (iii)carrier’s conditions of carriage and related 
connections.
Act 
regulations which are made part hereof (and are available on application at the offices of carrier), except in 
11  Passenger shall comply with Government travel requirements, present exit, entry and other required 
transportation between a place in the United States or Canada and any place outside thereof to which tariffs in 
documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure 
force in those countries apply.
procedures.
4   If the passenger is acquiring carriage or other services to which these conditions apply for the purpose of a 
12  No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this 
business, the provisions of the Consumer Guarantees Act 1993 (NZ) shall not apply to the supply of that carriage 
contract.
or those services.
CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF 
APPLICABLE LAW OR CARRIER’S TARIFFS, RULES OR REGULATIONS.
ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY
Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are 
The names of carriers, parties to such special contract, are available at all ticket offices of such carriers and may 
advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, 
be examined on request. Additional protection can usually be obtained by purchasing insurance from a private 
including any portion entirely within the country of origin or destination. For such passengers on a journey to, from 
company. Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention or 
or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage 
such special contracts of carriers. For further information please consult your airline or insurance company 
embodied in applicable tariffs provide that the liability of certain carriers, parties to such special contracts, for 
representative.
Information 
death of or personal injury to passengers is limited in most cases to proven damages not to exceed US$75,000 per 
passenger, and that this liability up to such limit shall not depend on negligence on the part of the carrier. For such 
Note: The limit of liability of US$75,000 above is inclusive of legal fees and costs except that in the case of a claim 
passengers travelling by carrier not a party to such special contracts or on a journey not to, from, or having an 
brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum 
agreed stopping place in the United States of America, liability of the carrier for death or personal injury to 
of US$58,000 exclusive of legal fees and costs.
passengers is limited in most cases to approximately US$10,000 or US$20,000.
NOTICE OF BAGGAGE LIABILITY LIMITATIONS
NOTICE OF GOVERNMENT IMPOSED TAXES, FEES AND CHARGES
Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional 
The price of this ticket may include taxes, fees and charges which are imposed on air transportation by 
Official 
charges are paid. For most international travel (including domestic portions of international journeys) the liability 
government authorities. They may represent a significant portion of the cost of air travel and are either included in 
limit is approximately US$9.07 per pound (US$20.00 per kilo) for checked baggage and US$400.00 per passenger 
the fare, or shown separately in the “TAX/ FEE/CHARGE” box(es) of this ticket. You may also be required to pay 
for unchecked baggage. For travel wholly between US points, Federal rules require any limit on an airline’s 
taxes or fees or charges not already collected.
baggage liability to be at least US$3000.00 per passenger. Excess valuation may be declared on certain types of 
articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be 
the 
obtained from the carrier.
The following notice does not apply to tickets sold in the United States for transportation originating 
Check-in Times
in the United States. DENIED BOARDING BY OVERBOOKING. In those countries where Denied Boarding 
The times shown on this ticket or itinerary/receipt if applicable are the departure times of the aircraft. Check-in 
Compensation regulations are in force, carriers operate compensation plans for passengers with 
times, as advised by your carrier, or in the airline’s timetable, are the latest times at which passengers can be 
confirmed reservations who are denied boarding because of non-availability of seats caused by 
accepted for travel, allowing the necessary time to complete all formalities. Flights cannot be held up for 
overbooking. Details of these plans are available at the airlines’ offices.
passengers arriving late, and no responsibility can be accepted in such cases.
under 
BAGGAGE: Checked Baggage: Passengers are usually permitted a free checked baggage allowance, the limit of which may differ by airline, class, and/or route. Extra charges may apply for checked baggage in excess of the 
permitted allowance. Cabin Baggage: Passengers are usually permitted a free cabin baggage allowance, the limit of which may differ by airline, class, route, and/or aircraft type. It is recommended that cabin baggage be kept to a 
minimum. Please ask your travel agent or airline for more specific information. Refer to http://www.iata.org/bags for information and links to airline websites.
Dangerous Articles in Baggage
For safety reasons, dangerous articles must not be packed in checked or carry-on baggage. Restricted articles include but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive 
materials, oxidising materials, poisons, infectious substances, and briefcases with installed alarm devices.
NOTICE OF LIABILITY LIMITATIONS
The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and 
for delay.
Released 
Where the Montreal Convention applies, the limits of liability are as follows:
1. There are no financial limits in respect of death or bodily injury;
2. In respect of destruction, loss of, or damage or delay to baggage, 1,000 Special Drawing Rights (approximately EUR 1,200; US $1,470) per passenger in most cases.
3. For damage occasioned by delay to your journey, 4,150 Special Drawing Rights (approximately EUR 5,000; US $6,000) per passenger in most cases.

EC Regulation No. 889/2002 requires European Community carriers to apply the provisions of the Montreal Convention limits to all carriage by them of passengers and their baggage by air. Many 
non-European Community carriers have elected to do so in respect of the carriage of passengers and their baggage.

Where the Warsaw Convention system applies, the following limits of liability may apply:
1. 16,600 Special Drawing Rights (approximately EUR 20,000; US $20,000) in respect of death or bodily injury if the Hague Protocol to the Convention applies, or 8,300 Special Drawing Rights (approximately EUR 10,000; US $10,000) 
if only the Warsaw Convention applies. Many carriers have voluntarily waived these limits in their entirety, and US regulations require that, for journeys to, from or with an agreed stopping place in the US, the limit may not be less 
than US $75,000.
2. 17 Special Drawing Rights (approximately EUR 20; US $20) per kg for loss of or damage or delay to checked baggage, and 332 Special Drawing Rights (approximately EUR 400; US $400-) for unchecked baggage.
3. The carrier may also be liable for damage occasioned by delay.
Further information may be obtained from the carrier as to the limits applicable to your journey. If your journey involves carriage by different carriers, you should contact each carrier for information on 
the applicable limits of liability.
Regardless of which Convention applies to your journey, you may benefit from a higher limit of liability for loss of, damage or delay to baggage by making at check-in a special declaration of the value of 
your baggage and paying any supplementary fee that may apply. Alternatively, if the value of your baggage exceeds the applicable limit of liability, you should fully insure it before you travel.

Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. Baggage claims: Written notice to the 
carrier must be made within 7 days of the receipt of checked baggage in the case of damage, and, in the case of delay, within 21 days from the date on which it was placed at the disposal of the passenger.
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