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SMS Incident Report
23/12/2021 09:40:51
Summary
CAD Number
F3384953
Status Closed
1982
Station
Rai Valley Volunteer Fire Brigade (Auxiliary)
Incident Started
21/12/2021 08:27:28
Incident Ended 21/12/2021 14:17:07
Act 
Incident Type
3101: Motor Vehicle Accident (MVA)
Common Name
Address
 /     Cissy Bay
Alarm Method
Police Call
Alarm Level 1
PFA Number
Zone
322320
Map Grid E
1668038
Map Grid N 5462330
First Caller
First Caller Contact
Information 
Incident Closed
21/12/2021 14:17:07
Report Completed
16:50, Wed 22 Dec 2021 by 
Responses
Official 
Call Sign
Type
Station Alert
Enroute Time
Arrival Time
Departed
RAIV231
P1
08:28:36 21 Dec 
08:35:04 21 Dec 
09:39:47 21 Dec 
14:11:26 21 Dec 
2021
2021
2021
2021
the 
OKIW4671
RP
08:28:24 21 Dec 
08:37:48 21 Dec 
09:56:58 21 Dec 
10:41:40 21 Dec 
2021
2021
2021
2021
NELS21AMS1
AMS
10:17:31 21 Dec 
12:02:11 21 Dec 
2021
2021
NELSHELI
HC
08:32:24 21 Dec 
2021
under 
AIRDESK1S
AIRDSK
08:32:48 21 Dec 
12:26:53 21 Dec 
2021
2021
NELS217
PR
08:28:27 21 Dec 
08:34:07 21 Dec 
10:14:37 21 Dec 
2021
2021
2021
HAVE277
PR
08:28:18 21 Dec 
10:10:10 21 Dec 
2021
2021
Start->Alert
7 min
10 min
Released 
min
min
min
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
2/9
 23/12/2021 09:40:51
Alert->1st 
Arrival
Elapsed Times
Call Sign
Start To Alert
Alert To Arrival
Start To Arrival
Start To Departed
RAIV231
00:01:08
01:11:11
01:12:19
05:43:58
OKIW4671
00:00:56
01:28:34
01:29:30
02:14:12
NELS21AMS1
01:50:03
03:34:43
NELSHELI
00:04:561982
AIRDESK1S
00:05:20
03:59:25
NELS217
00:00:59
01:47:09
HAVE277
00:00:50
01:42:42
Act 
Notifications
Date
Time
Party Notified
21 Dec 2021
08:29:15
NELSON/MARLBOROUGH BUILT PAGED
21 Dec 2021
08:36:26
NELSON MARLBOROUGH BUILT PAGED UPDATE
21 Dec 2021
08:37:34
HELICOPTERS NELSON 
21 Dec 2021
08:42:07
AMBULANCE AIRDESK - LET THEM KNOW THAT FENZ ARE SENDING A 
Information 
HELO ALSO WITH NEL
21 Dec 2021
08:56:18
DM NELSON 
 RANG IN TRANSFERRED TO FIRECOM SHIFT 
MANAGER
21 Dec 2021
10:24:45
NELSON HELI (
 
 - STRAIGHT TO VOICE MAIL 
21 Dec 2021
10:24:57
NELSON HELI ADMIN LINE - THEY ARE LIASING WITH PILOT EVERY 10 
MINS
Official 
21 Dec 2021
10:47:21
NELSON MARLBOROUGH BUILT PAGED RE AMS RESPONSE
21 Dec 2021
10:51:06
FROM NELSON STATION - CREW OF 3 FOR NELS214
the 
21 Dec 2021
13:13:06
NELS217 AT RAI VALLEY STATION ASKING HOW LONG RAI VALLEY WILL 
BE - ADVISED W
21 Dec 2021
13:15:41
NELS217 SO 
 
 ADVISED RAI VALLEY WILL BE AN 
HOUR - SO 
21 Dec 2021
13:48:24
NELSON MARLBOROUGH BUILT UPDATED RE CREWS
under 
21 Dec 2021
13:49:46
DMNELSON 
 ACK PAGE VIA RADIO
21 Dec 2021
14:14:05
NELS217 ADVISED RAIVALLEY ARE HEADING HOME - THEY ARE 
HEADING BACK TO NELSON
Message Log 
Time
Message
08:27:27
AMBO EVENT 0107-3-2021/12/21-POL LINKED AT 21/12/2021 08:27:27
Released 
08:27:28
** ELOI search completed at 12/21/21 08:27:28 - 1 result
08:28:01
** Event Type changed from POL2FIR to RESC at: 21/12/21 08:28:01
08:28:02
** Event Priority changed from 2 to 1 at: 21/12/21 08:28:02
08:28:04
INC INFO: MVC VEHICLE UPSIDE DOWN
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
3/9
 23/12/2021 09:40:51
08:28:10
** Recommended unit HAVE277 for requirement RESCUE (>32.6 km)
** Recommended un
08:28:10
it NELS217 for requirement RESCUE (>54.8 km)
** Recommended unit OKIW4671 for r
08:28:10
equirement RPUMP (>18.7 km)
** Recommended unit RAIV231 for requirement PUMP (>
08:28:10
32.6 km)
08:28:13
Station Selcal used to Initiate Alerting. (HAVE277 at 3227 HAVELOCK 191271)
08:28:13
PA Selcal used to Initiate Alerting. (NELS217 at 3221 NELSON 191211)
1982
08:28:13
Station Selcal used to Initiate Alerting. (OKIW4671 at 3246 OKIWI 191461)
08:28:14
Station Selcal used to Initiate Alerting. (RAIV231 at 3223 RAI VALLEY 191231)
08:28:18
ALERTING_COMPLETED HAVE277
Act 
08:28:24
ALERTING_COMPLETED OKIW4671
08:28:27
ALERTING_COMPLETED NELS217
08:28:28
AL: PAGING ACK RECEIVED FROM STATION 3227 at 12-21-21 08:28:28
08:28:29
AL: PAGING ACK RECEIVED FROM STATION 3221 at 12-21-21 08:28:29
08:28:36
ALERTING_COMPLETED RAIV231
08:28:42
AL: PAGING ACK RECEIVED FROM STATION 3223 at 12-21-21 08:28:42
08:32:24
Unit NELSHELI [ K7 : AT NORMAL STATION] Information 
08:32:31
Pager used to Initiate Alerting.
08:32:32
Unit AIRDESK1S failed to contact via Selcal
08:32:49
ALERTING_COMPLETED AIRDESK1S
08:32:49
ALERTING_COMPLETED AIRDESK1S
08:33:12
Unit OKIW4671 [ SITREP : ] 2 CREW WE WILL WAIT 10 MINUTES FOR ONE MORE TO 
Official 
PROCEE
08:33:12
D, WE DO HAVE A DRIVER
08:33:21
Unit NELS217 [ K7 : AT NORMAL STATION]
the 
08:33:39
.
08:33:42
Unit OKIW4671 [COMCEN COM : MESSAGE] YOU ARE THE CLOSET POLICE COMING 
FROM HAVEL
08:33:42
OCK WE ARE TRYING TO ORGANISE A HELO FOR THE NELSON CREW
under 
08:33:46
NELSON/MARLBOROUGH BUILT (
) ACK PAGE
08:34:00
CONFIRMS HELI RESPONSE TO BE INSTIGATED
08:34:07
Unit NELS217 [ K1 : PROCEEDING TO INCIDENT]
08:34:22
Unit OKIW4671 [ SITREP : ] WE WILL PROCEED
08:34:26
FROM NELSON STATION - ACK HELO RESPONSE - NELS217 ARE ENROUTE ALREADY 
AND THEY C
08:34:26
AN CONTINUE BY ROAD - IF CAR OVER  BANK AND PEOPLE IN THERE WE WILL NEED 
L3 LINE
Released 
08:34:26
S
08:34:51
 SSO 
 
 FROM NELSON WOULD LIKE PHONE CALLS TO BE UPDATED
08:35:05
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
08:35:13
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
4/9
 23/12/2021 09:40:51
08:35:21
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
08:35:30
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
08:35:40
.
08:35:58
FROM HAVELOCK STATION - ONLY 1 AT STATION - DOESNT LOOK LIKE WE CAN 
RESPOND
08:36:10
Unit RAIV231 [ KC : UNIT CALLING]
08:37:35
Unit RAIV231 [ SITREP : ] FULLY CREWED - IS THIS BEFORE OR AFTER OKIWI BAY
08:37:48
Unit OKIW4671 [ K1 : PROCEEDING TO INCIDENT]
08:38:12
Unit RAIV231 [COMCEN COM : MESSAGE] PAST OKIWI BAY ABOUT 4KM FROM CISSY 
1982
BAY VEHI
08:38:12
CLE IS UPSIDE DOWN IN A GULLY INFORMANT IS GOING BACK TO TRY AND GET 
MORE DETAIL
Act 
08:38:12
S
08:39:18
Unit NELS217 [ SITREP : ] (VIA PHONE) WE WILL CONTINUE TO THE INCIDENT BY 
ROAD A
08:39:18
S WE HAVE A NEW FF ON BOARD HWHO IS NOT HELO QUALIFIED YET. NELS214 
CREW WILL HA
08:39:18
VE TO RESPOND AS THE HELO CREW.
08:39:35
Unit AIRDESK1S [ FZAIRDESK : MESSAGE] CONFIRMED WITH HELICOPTERS NELSON - 
TAKING
08:39:35
 HQN - ETE 25 MINS - VERY HIGH WINDS SO MIGHT NOT BE ABLE TO GET TO THE 
BAY BUT 
Information 
08:39:35
NEARBY WILL BE FINE
08:42:07
SON CREW
08:44:43
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
08:44:51
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
08:45:32
Unit NELS217 [COMCEN COM : MESSAGE] 
 BABY SEAT IN 
Official 
THE CAR 
08:45:32
HARD TO SEE ANYTHING ELSE
the 
08:45:33
Unit OKIW4671 [COMCEN COM : MESSAGE] 
 BABY SEAT IN 
THE CAR
08:45:33
Unit RAIV231 [COMCEN COM : MESSAGE] 
 BABY SEAT IN 
THE CAR 
08:45:33
HARD TO SEE ANYTHING ELSE
under 
08:45:33
 HARD TO SEE ANYTHING ELSE
08:47:02
Unit NELS217 [COMCEN COM : MESSAGE] HELO FROM AMBULANCE WILL BE AT THE 
SCENE IN 
08:47:02
10 MINUTES
08:47:03
Unit RAIV231 [COMCEN COM : MESSAGE] HELO FROM AMBULANCE WILL BE AT THE 
SCENE IN 
08:47:03
Unit OKIW4671 [COMCEN COM : MESSAGE] HELO FROM AMBULANCE WILL BE AT THE 
SCENE IN
Released 
08:47:03
 10 MINUTES
08:47:03
10 MINUTES
08:48:35
Unit RAIV231 [ SITREP : ] HELO FROM AMBULANCE SHOULD BE ON THE SCENE IN 10 
MINUT
08:48:35
Unit NELS217 [ SITREP : ] HELO FROM AMBULANCE SHOULD BE ON THE SCENE IN 10 
MINUT
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
5/9
 23/12/2021 09:40:51
08:48:35
ES
08:48:35
ES
08:50:07
NELSON MARLBOROUGH BUILT (
) REQUESTS NELS VOLUNTEERS 
BE PUT ON COVE
08:50:07
R FOR NELSON STATION
08:52:28
Unit RAIV231 [ KC : UNIT CALLING]
08:52:36
Unit RAIV231 [ KC : UNIT CALLING]
08:54:14
Unit RAIV231 [COMCEN COM : MESSAGE] CALLED RAIV 231 NO RESPONSE
09:01:47
** Cross Referenced to Event # F3384975 at: 21/12/21 09:01:47
1982
09:03:04
FROM NELS212 FULLY CREWED
09:27:23
Unit OKIW4671 [ K22-1 : APPLIANCE AVAILABLE FOR A FURTHER INCIDENT]
Act 
09:32:32
Unit RAIV231 [ KC : UNIT CALLING]
09:33:00
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
09:33:08
Unit RAIV231 [ K1 : PROCEEDING TO INCIDENT]
09:33:12
Unit RAIV231 [ KC : UNIT CALLING]
09:33:23
Unit RAIV231 [ KC : UNIT CALLING]
09:33:40
Unit RAIV231 [ KC : UNIT CALLING]
09:34:00
Unit NELS217 [ KC : UNIT CALLING]
09:34:37
Unit RAIV231 [ SITREP : ] WE ARE FAR AWAY THERE IS A GRADER WORKING FROM 
Information 
OKIWI T
09:34:37
URNOFF
09:35:38
Unit NELS217 [COMCEN COM : MESSAGE] GRADER WORKING ON ROAD FROM OKIWI 
BAY TO THE
09:35:38
 SCENE
Official 
09:39:47
Unit RAIV231 [ K2 : IN ATTENDANCE AT INCIDENT]
09:45:39
Unit OKIW4671 [ KC : UNIT CALLING]
09:47:11
Unit OKIW4671 [ SITREP : ] NELSON HELI CREW ARE ON SCENE
the 
09:48:50
***
09:49:56
NELSON HELI IS PARKING AT OKIWI BAY UNTIL NELSON CREW RELEASED TO 
RETURN...WHEN 
09:49:56
THEY ARE FREE, PLEASE RING NELSON HELICOPTERS TO ORGANISE WHERE TO 
PICK CREW UP 
under 
09:49:56
FROM
09:49:57
**
09:54:16
Unit AIRDESK1S [ FZAIRDESK : MESSAGE] FOR WHEN WE NEED TO RING - 
HELICOPTERS NEL
09:54:16
SON 
 
09:54:33
Unit RAIV231 [ KC : UNIT CALLING]
09:56:11
Unit RAIV231 [ SITREP : ] SFF 
 - ON SCENE WITH OKIWI CREW AND TE 
Released NELSON
09:56:11
 HELO CREW - 
 - VEH BELOW THE RD - CREWS TRYING TO STABLILIZE IT 
- SAR
09:56:11
 INVES TO SEE IN ANY OTHER OCCUPANTS
09:56:58
Unit OKIW4671 [ K2 : IN ATTENDANCE AT INCIDENT]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
6/9
 23/12/2021 09:40:51
09:57:41
Unit RAIV231 [ 
09:59:56
Unit RAIV231 [ KC : UNIT CALLING]
10:01:00
Unit RAIV231 [ SITREP : ] CAN YOU K28 OTHER RESPONDING APPLIANCES
10:01:31
Unit NELS217 [ K28 : RESPONSE NO LONGER REQUIRED]
10:03:25
Unit RAIV231 [ KC : UNIT CALLING]
10:03:33
Unit RAIV231 [ KC : UNIT CALLING]
10:04:03
Unit RAIV231 [ SITREP : ] 
 NILL OTHER PERSONS REPORTED
10:10:11
Unit HAVE277 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
1982
10:13:15
Unit RAIV231 [ KC : UNIT CALLING]
10:14:03
**
10:14:25
Unit RAIV231 [ SITREP : ] SCENE HAS BEEN HANDED OVER TO POLICE ROAD HAS 
Act 
BEEN CLO
10:14:25
SED
10:14:37
Unit NELS217 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
10:14:45
NELSON/MARLBOROUGH 
 REQUESTS ONE CREW AVAILABILITY 
MADE
10:15:06
Unit RAIV231 [COMCEN COM : MESSAGE] BEFORE YOURSELVES OR OKIWI BAY 
LEAVE THE SCE
10:15:06
NE CAN YOU CONFIRM IF THE NELSON CREW WHICH ARRIVED BY HELO WILL BE 
LEAVING TOO 
Information 
10:15:06
OKIWI BAY WITH YOU?
10:15:16
Unit RAIV231 [ SITREP : ] WILL CHECK AND GET BACK TO YOU
10:17:14
Pager used to Initiate Alerting.
10:17:15
Unit NELS21AMS1 failed to contact via Selcal
10:17:31
ALERTING_COMPLETED NELS21AMS1
Official 
10:17:38
Unit RAIV231 [ KC : UNIT CALLING]
10:19:45
Unit RAIV231 [ SITREP : ] SSO 
the 
10:20:25
Unit RAIV231 [ SITREP : ] FM SSO 
 STRUGGLING TO RAISE NELSON HELI WE 
CAN GE
10:20:25
T BACK TO OKIWI BAY AND WILL TRY AGAIN THEN EXTERMELY WINDY HERE
10:20:56
Unit RAIV231 [COMCEN COM : MESSAGE] TO SSO 
 COPY CAN YOU LET US 
KNOW WHEN Y
under 
10:20:56
OUR LEAVING THE SCENE AS WE CAN KEEP DMNELSON 
 IN THE LOOP
10:25:43
Alarm Timer Extended: 0
10:25:48
NELSON HELI WANTS FENZ CREW TO STAY WHERE THEY ARE FOR NOW UNTIL THEY 
CAN CALL T
10:25:48
HE PILOT - BECAUSE PILOT CAN EITHER PICK THEM UP FROM DROP OFF SPOT, OR 
OKIWI BA
10:25:48
Y - NEEDS TO CONFIRM WITH PILOT SHORTLY
10:28:00
EXTERNAL ALERT DONE ON RAIV231 TO CONNECT SSO 
 TO HELO FIRM
Released 
10:28:09
Unit RAIV231 [ KC : UNIT CALLING]
10:28:46
Unit RAIV231 [ KC : UNIT CALLING]
10:29:47
Unit RAIV231 [COMCEN COM : MESSAGE] TO SSO 
 DO YOU HAVE A 
CELLPHONE WE HAVE
10:29:47
 THE HELO FIRM ON THE LINE
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
7/9
 23/12/2021 09:40:51
10:29:57
Unit RAIV231 [ SITREP : ] NO CELLPHONE COVERAGE
10:30:28
Unit RAIV231 [ SITREP : ] CAN YOU TELL THEM GARDEN CITY HELOS HAVE LEFT SO 
THE S
10:30:28
POT THEY WERE IN CAN BE USED FOR LANDING
10:30:40
Unit RAIV231 [COMCEN COM : MESSAGE] TO SSO 
 COPY
10:30:41
Unit RAIV231 [ KC : UNIT CALLING]
10:31:15
Unit RAIV231 [ SITREP : ] POLICE HAVE REQUESTED WE ASSIST WITH ROAD 
CONTROL UNDE
10:31:15
R FURTHER NOTICE
1982
10:32:57
.
10:32:59
Unit AIRDESK1S [ FZAIRDESK : MESSAGE] GARDEN CITY HELI HAS LEFT THE SCENE 
SO THE
Act 
10:32:59
RE IS NOW A SPOT THERE TO LAND - HELI NELSON ADMIN WILL LIASE WITH PILOT 
AND GET
10:32:59
 HIM TO LAND ON SCENE TO PICK UP FENZ CREW
10:33:06
.
10:33:26
FROM NELSON HELI - CAN YOU GET FENZ CREW TO GO ON FIRE4 RADIO CHANNEL- 
SHOULD BE
10:33:26
 ABLE TO LIASE WITH PILOT THERE ALSO 
10:37:19
Alarm Timer Extended: 0
10:41:20
Unit RAIV231 [COMCEN COM : MESSAGE] CAN YOU TELL SSO 
 USE FIRE4 
Information 
CHANNEL TO 
10:41:20
LIAISE DIRECTLY WITH THEM
10:41:28
Unit RAIV231 [ SITREP : ] ROGER WILL DO
10:41:40
Unit OKIW4671 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
11:32:08
Unit AIRDESK1S [ FZAIRDESK : MESSAGE] AIRCRAFT IS BACK AT HELICOPTERS 
Official 
NELSON
12:02:11
Unit NELS21AMS1 [ K7 : AT NORMAL STATION]
12:09:52
Unit RAIV231 [ KC : UNIT CALLING]
the 
12:10:00
Unit RAIV231 [ KC : UNIT CALLING]
12:11:03
Unit RAIV231 [ SITREP : ] CAN YOU LET POLICE COMMS KNOW 
 HAS 
ARRIVED A
12:11:03
BOVE OUR LOCATION
under 
12:26:53
Unit AIRDESK1S [ K7 : AT NORMAL STATION]
13:13:06
E ARE IN THE PROCESS OF FINDING OUT AND WILL CALL THEM BACK
13:13:22
Unit RAIV231 [ KC : UNIT CALLING]
13:15:20
Unit RAIV231 [ SITREP : ] SERIOUS CRASH UNIT GETTING CLOSE TO US TO 
13:15:20
 ARE HERE WE SHOULD BE FREE TO LEAVE WITHIN THE HOUR
13:15:41
Y WOULD LIKE A PHONE CALL WHEN THEY ARE ON THEIR WAY BACK AND THEY 
WILL DRIVE HO
Released 
13:15:41
ME ALSO
13:15:42
.
13:49:36
*
14:10:30
Unit RAIV231 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
8/9
 23/12/2021 09:40:51
14:11:27
Unit RAIV231 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
14:11:42
Unit RAIV231 [ STOP : MESSAGE] FM SSO 
 PACKING 
UP
14:14:05
 NOW
14:17:07
** Assigned Result Code: RESC, Detailed Event Type: 3100
Incident
CAD Number
F3384953
1982
Incident Reporter
Incident Controller
Act 
Distance Travelled (km)
Delay In Receiving Call
Property Details
Occupant
Building Owner
General Property Use
Road, Street, Motorway
Special Property Use
Public road, Street, Footpath
Information 
Purpose Group
Actions
Persons Reported 
Trapped
Official 
Evacuation Status
Action Prior 1
the 
Action Prior 2
Action Taken
Manpower provided
Civilians
under 
Civilians Rescued
0
Civilians Extricated
0
Civilians Assisted
1
Civilians Evacuated
0
Origin
Released 
Location
Level
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval
SMS Incident Report     F3384953
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 23/12/2021 09:40:51
Equipment Used
Quantity
Equipment
1
Equipment Not Listed
1
Equipment Involved
Equipment Involved
Year
Make
1982
Model
Act 
Mobile
Vehicle Type
Car, Taxi, Ambulance
Licence Plate
Year
2020
Make
Ford
Model
ranger wild track
Information 
Official 
the 
under 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. 
Neither the information nor the report should be released to any person outside Fire and Emergency NZ without prior approval