Kate Day OIA Response.pdf

Kate Day

  [FYI request #17852 email]

10 January 2021
Tēnā koe Kate Day

On  6  December  2021,  you  emailed  the  Ministry  of  Social  Development  (the  Ministry)
requesting, under the Official Information Act 1982 (the Act), the following information:
•  the following data as at 1 November 2019; 1 November 2020 and 1 November 2021
(or the nearest dates in those years for which data is available):

1)  The number of Community Service Card holders nationwide
2)  The number of Community Service Card holders in each region
3)  The number  of  Community Service Card holders in  each region who  are also
eligible for a Super Gold Card (i.e. are aged 65+)
On 6 December 2021 you also requested the following information:
•  The  following  data  as  at  November  2021  (or  the  nearest  date  for  which  data  is
available):

1)  The number of Community Service Card holders nationwide who also have Total
Mobility Cards
On  6  December  2021  the  Ministry  advised  that,  as  both  your  requests  for  information
relating to Community Services Cards (CSC) and were received in quick succession, we
would be combining requests as per section 18A(2) of the Act. As such, the Ministry is
providing one response to your requests.
CSCs are available to low or middle-income earners to enable them and their families to
access subsidised health services. The Ministry’s Senior Support Centre is responsible for
determining if a client qualifies for a CSC, and for the distribution and administration of the
card. Clients receiving an income-tested benefit are automatically issued a CSC.
You  can  find  more  information  regarding  CSCs  at  the  following  link:
www.workandincome.govt.nz/map/card-services/community-services-
card/introduction.html.
Total Mobility Cards are administered by Waka Kotahi to subsidise door-to-door transport
for disabled people who cannot use regular public transport services, all or some of the
time. Eligibility for Total Mobility Cards is purely based on a person’s inability to complete
any of the components of their journey using public transport services. The eligibility is not
means tested, therefore there is no reason for councils to collect  CSC  information from
Total Mobility Scheme clients.
More information on the Total Mobility Scheme can be found at the Waka Kotahi website
here: www.nzta.govt.nz/resources/total-mobility-scheme/total-mobility.html
The Aurora Centre, 56 The Terrace, PO Box 1556, Wellington  • Telephone 0-4-916 3300 • Facsimile 0-4-918 0099

Therefore  I  am  refusing  this  part  of  your  request  under  section  18(g)  of  the  Official
Information Act as the information you have requested about the number of CSC holders
who also hold a Total Mobility Card is not held by the Ministry (as the Ministry does not
collect  information  on  Total  Mobility  cards)  and  I  have  no  grounds  to  believe  that  the
information is held by another department or Minister of the Crown or organisation (as the
councils or Waka Kotahi do not hold information on the CSC status of Total Mobility Scheme
clients).
In response to the first part of your request, please see Table One below, which contains
the following information:
•  The number of CSCs on issue, either on its own or with a Super Gold Card, as at
the end of October 2019 to 2021, broken down by Territorial Local Authority.
The principles and purposes of the Official Information Act 1982 under which you made
your request are:
•  to create greater openness and transparency about the plans, work and activities
of the Government,
•  to increase the ability of the public to participate in the making and administration
of our laws and policies and
•  to lead to greater accountability in the conduct of public affairs.
This Ministry fully supports those principles and purposes. The Ministry therefore intends
to make the information contained in this letter and any attached documents available to
the wider public. The Ministry will do this by publishing this letter on the Ministry of Social
Development’s  website.  Your  personal  details  will  be  deleted,  and  the  Ministry  will  not
publish  any  information  that  would  identify  you  as  the  person  who  requested  the
information.
If  you  wish  to  discuss  this  response  with  us,  please  feel  free  to  contact
[MSD request email].
If you are not satisfied with this response regarding  CSC holders, you have the right to
seek an investigation and review by the Ombudsman. Information about how to make a
complaint is available at www.ombudsman.parliament.nz or 0800 802 602.
Ngā mihi nui
Bridget Saunders
Manager, Issues Resolution
Service Delivery

Table One: The number of CSC s on issue, either on its own or with a Super Gold Card, as at the end of October 2019 to 2021, broken down
by Territorial Local Authority.

October 2019
October 2020
October 2021
TLA / Date - Card Type

CSC only
SGC/CSC
Total
CSC only
SGC/CSC
Total
CSC only
SGC/CSC
Total
ASHBURTON DISTRICT
2,391
2,730
5,121
2,964
2,787
5,748
2,739
2,859
5,598
AUCKLAND SUPER CITY
195,363
82,731
278,094
235,452
84,423
319,878
226,674
85,395
312,069
BULLER DISTRICT
1,689
1,440
3,126
1,800
1,467
3,264
1,704
1,527
3,231
CARTERTON DISTRICT
819
909
1,728
939
903
1,845
867
924
1,788
CENTRAL HAWKE'S BAY DISTRICT
1,536
1,173
2,715
1,743
1,173
2,919
1,548
1,182
2,730
CENTRAL OTAGO DISTRICT
1,146
1,941
3,087
1,635
1,896
3,528
1,389
1,944
3,333
CHRISTCHURCH CITY
47,397
26,250
73,647
58,194
27,126
85,323
55,815
27,924
83,736
CLUTHA DISTRICT
1,770
1,479
3,249
2,001
1,494
3,495
1,734
1,494
3,231
DUNEDIN CITY
18,813
9,978
28,791
20,265
9,945
30,210
19,365
9,984
29,346
FAR NORTH DISTRICT
12,345
5,943
18,285
13,893
6,075
19,968
13,374
6,174
19,548
GISBORNE DISTRICT
8,604
3,354
11,955
9,486
3,381
12,867
8,736
3,405
12,138
GORE DISTRICT
1,359
1,257
2,616
1,524
1,239
2,763
1,368
1,248
2,616
GREY DISTRICT
1,860
1,296
3,153
2,121
1,338
3,459
1,932
1,335
3,267
HAMILTON CITY
27,600
9,315
36,915
30,810
9,480
40,290
30,621
9,666
40,290
HASTINGS DISTRICT
11,160
5,988
17,151
12,522
5,985
18,510
11,676
6,009
17,685
HAURAKI DISTRICT
2,646
2,304
4,953
3,003
2,325
5,331
2,826
2,298
5,124
HOROWHENUA DISTRICT
5,850
5,094
10,947
6,285
5,172
11,457
6,054
5,148
11,202
HURUNUI DISTRICT
864
945
1,809
1,131
1,029
2,160
1,080
1,077
2,160
INVERCARGILL CITY
7,350
4,947
12,297
8,124
4,986
13,113
7,569
4,944
12,510
KAIKOURA DISTRICT
285
330
612
396
336
729
393
369
759
KAIPARA DISTRICT
2,880
2,229
5,109
3,420
2,205
5,625
3,243
2,208
5,451
KAPITI COAST DISTRICT
6,096
5,769
11,868
6,717
5,715
12,435
6,150
5,718
11,868
KAWERAU DISTRICT
1,707
939
2,649
1,857
927
2,784
1,749
900
2,649
The Aurora Centre, 56 The Terrace, PO Box 1556, Wellington • Telephone 0-4-916 3300 • Facsimile 0-4-918 0099

October 2019
October 2020
October 2021
TLA / Date - Card Type
CSC only
SGC/CSC
Total
CSC only
SGC/CSC
Total
CSC only
SGC/CSC
Total
LOWER HUTT CITY
14,544
6,801
21,345
15,897
6,903
22,800
14,643
6,900
21,549
MACKENZIE DISTRICT
189
273
462
303
267
567
285
273
558
MANAWATU DISTRICT
3,231
2,529
5,757
3,762
2,577
6,339
3,450
2,610
6,060
MARLBOROUGH DISTRICT
4,263
4,419
8,679
5,208
4,449
9,660
4,773
4,419
9,195
MASTERTON DISTRICT
3,684
2,709
6,390
3,981
2,724
6,705
3,672
2,745
6,417
MATAMATA-PIAKO DISTRICT
3,390
2,964
6,354
3,960
3,024
6,981
3,756
3,147
6,906
NAPIER CITY
9,252
5,964
15,219
10,245
5,988
16,233
9,630
6,006
15,633
NELSON CITY
6,993
4,323
11,316
7,890
4,338
12,231
7,149
4,359
11,505
NEW PLYMOUTH DISTRICT
9,873
6,747
16,620
11,595
6,840
18,438
10,755
6,930
17,685
OPOTIKI DISTRICT
1,878
921
2,799
2,151
924
3,075
2,046
921
2,970
OTOROHANGA DISTRICT
1,044
507
1,551
1,245
522
1,767
1,143
543
1,683
PALMERSTON NORTH CITY
12,930
5,592
18,522
14,184
5,658
19,842
13,227
5,649
18,873
PORIRUA CITY
8,565
2,928
11,493
9,312
2,994
12,306
8,784
2,991
11,778
QUEENSTOWN-LAKES DISTRICT
1,134
705
1,839
2,973
759
3,732
2,379
777
3,156
RANGITIKEI DISTRICT
1,902
1,383
3,285
2,187
1,413
3,597
2,013
1,407
3,420
ROTORUA DISTRICT
12,168
5,133
17,298
14,331
5,226
19,557
13,866
5,238
19,104
RUAPEHU DISTRICT
1,911
1,053
2,961
2,208
1,071
3,279
2,082
1,104
3,183
SELWYN DISTRICT
2,850
2,028
4,878
4,416
2,253
6,672
4,365
2,523
6,891
SOUTH TARANAKI DISTRICT
3,828
2,346
6,174
4,323
2,373
6,696
4,164
2,397
6,561
SOUTH WAIKATO DISTRICT
4,191
2,373
6,561
4,572
2,340
6,912
4,422
2,334
6,756
SOUTH WAIRARAPA DISTRICT
900
861
1,764
1,038
834
1,872
981
810
1,794
SOUTHLAND DISTRICT
1,821
1,482
3,303
2,466
1,503
3,966
2,121
1,512
3,633
STRATFORD DISTRICT
1,161
894
2,055
1,350
909
2,259
1,287
936
2,220
TARARUA DISTRICT
2,751
1,788
4,539
3,039
1,824
4,860
2,820
1,827
4,644
TASMAN DISTRICT
5,124
4,119
9,243
6,228
4,158
10,383
5,643
4,275
9,918
TAUPO DISTRICT
4,176
2,748
6,924
4,986
2,763
7,752
4,701
2,736
7,440
TAURANGA CITY
16,683
12,081
28,764
19,977
12,189
32,166
18,819
12,243
31,062

October 2019
October 2020
October 2021
TLA / Date - Card Type
CSC only
SGC/CSC
Total
CSC only
SGC/CSC
Total
CSC only
SGC/CSC
Total
THAMES-COROMANDEL DISTRICT
3,204
3,699
6,903
3,924
3,789
7,710
3,642
3,885
7,524
TIMARU DISTRICT
4,548
4,908
9,456
5,211
4,962
10,173
4,740
4,974
9,714
UNKNOWN/OTHER
59,829
3,579
63,405
58,764
3,219
61,980
58,779
3,087
61,866
UPPER HUTT CITY
4,938
3,225
8,163
5,481
3,216
8,697
5,031
3,237
8,271
WAIKATO DISTRICT
8,679
3,432
12,108
10,092
3,540
13,635
9,675
3,666
13,341
WAIMAKARIRI DISTRICT
4,701
4,566
9,267
6,060
4,905
10,965
5,550
5,304
10,851
WAIMATE DISTRICT
735
1,002
1,734
831
1,044
1,875
753
1,035
1,791
WAIPA DISTRICT
4,527
3,789
8,316
5,478
3,864
9,342
5,106
3,945
9,051
WAIROA DISTRICT
1,761
708
2,469
1,917
729
2,643
1,830
750
2,580
WAITAKI DISTRICT
2,181
2,781
4,959
2,520
2,781
5,301
2,370
2,850
5,220
WAITOMO DISTRICT
1,266
663
1,929
1,506
675
2,181
1,410
681
2,091
WELLINGTON CITY
20,352
6,969
27,321
24,024
7,047
31,074
22,629
7,020
29,649
WESTERN BAY OF PLENTY DISTRICT
4,881
4,134
9,015
5,979
4,191
10,170
5,604
4,290
9,894
WESTLAND DISTRICT
774
672
1,446
945
663
1,611
879
690
1,569
WHAKATANE DISTRICT
6,081
2,748
8,829
6,810
2,784
9,594
6,369
2,805
9,174
WHANGANUI DISTRICT
8,322
5,256
13,578
8,973
5,295
14,268
8,352
5,301
13,653
WHANGAREI DISTRICT
12,885
7,974
20,859
14,883
8,004
22,890
14,292
8,004
22,296
Total
651,612
324,114  975,726
753,519
328,935  1,082,457
718,593
332,862  1,051,455

Notes
•
CSC is Community Services Card.
•
SGC is Super Gold Card.
•
This table shows CSC holders and CSC/SGC holders.
•
CSCs are issued to both eligible members of a couple. In this table, both members are counted.
•
Territorial Local Authority (TLA) is estimated based on the clients address at the time of the issue.
•
To protect confidentiality the Ministry of Social Development uses processes to make it difficult to identify an individual person or entity from published data.
•
These data tables have had random rounding to base three applied to all cell counts in the table
•  The impact of applying random rounding is that columns and rows may not add exactly to the given column or row totals
•  The published counts will never differ by more than two counts