CORPORATE OFFICE
Level 1
32 Oxford Terrace
   Telephone:  0064 3 364 4134
Christchurch Central

               [email address];
CHRISTCHURCH 8011




18 February 2022

Garry Smorg

Email: [FYI request #17348 email]

Dear Garry

RE Official information request CDHB 10766a

I refer to your email dated 24 December 2021 requesting the following information under the Official
Information  Act  from  Canterbury  DHB.    Your  request  is  a  follow-up  to  our  previous  response  CDHB
10766.

1.  What the payment was for?

The  Student  Volunteer  Army  (SVA)  was  used  to  support  client  flow  in  the  mass  vaccination,  Aged
Residential Care (ARC) vaccination clinics and community vaccination clinics. They would:
•  Help clients find their way through the clinics
•  Provide advice regarding how to book an appointment
•  Separate booked clients and assist other clients into the correct queue
•  Help older people move about in the facilities and in the carparks

a.  A breakdown of that payment and
b.  Invoices from SVA

SVA operates a bureau for volunteer recruitment, screening and placement of volunteers. Funds from the
Canterbury DHB were used to cover two full-time staff and additional contractors who worked on the
programme, social media advertising for recruitment of volunteers and other recruitment costs, training
costs including the development of a training programme, vetting costs, continual engagement with
clinics to ensure volunteers were being supported appropriately, equipment costs (including t-shirts as
identification and as part of volunteer recognition) and reporting costs.

Please refer to Appendix 1 for the invoice from SVA.

2.  All emails from SVA about funding, payment and their assistance with the vaccine roll out.

Please refer to Appendix 1 for all emails relating to SVA and the vaccine roll out.

3.   What the DHB was hoping would be achieved by paying SVA?

We engaged the services of this volunteer group at times in the vaccination programme when the
demand versus capacity was high, and the public benefitted from additional assistance. Using the
Student Volunteer Army was a useful way of engaging the community and did not require contracting
additional staff.

4.  Was a tender put out for the services provided by SVA?

No.

5.  Any other documents CDHB holds in relation to this payment(s).

We do not hold any other documents.

Please  note  we  have  withheld  or  redacted  information  that  is  “out  of  scope”  of  your  request  and
redacted information under the following sections of the Official Information Act.
•  Section 9(2)(a) of the Official Information Act i.e. “… to protect individual privacy” and
•  Section 9(2)(b) i.e. “….to avoid disclosure of a trade secret or to protect the commercial position of
the person who supplied the information, or who is the subject of the information”.

You may, under section 28(3) of the Official Information Act, seek a review of our decision to withhold
information by the Ombudsman. Information about how to make a complaint is available at
www.ombudsman.parliament.nz; or Freephone 0800 802 602.

I trust that this satisfies your interest in this matter.

Please note that this response, or an edited version of this response, may be published on the
Canterbury DHB and West Coast DHB websites.

Yours sincerely

Ralph La Salle
Senior Manager, OIAs
Canterbury DHB & West Coast DHB

1
Out of scope
RELEASED
UNDER
THE
OFFICIAL
INFORMATION
ACT
s(9)(2)(a)

2
RELEASED
s(9)(2)(a)
s(9)(2)(a)
UNDER
s(9)(2)(a)
THE
s(9)(2)(a)
s(9)(2)
(a)
OFFICIAL
INFORMATION
s(9)(2)
(a)
s(9)
(2)(a)
s(9)(2)(a)
s(9)(2)(a)
ACT
s(9)(2)(a)

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(a)

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Out of scope
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/Double up
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Out of scope /Double up
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Out of scope /Double up
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9(2)(a)
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s(9)
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s(9)(2)(a)
THE
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