80 The Terrace
PO Box 2133
Phone +64 4 496 3600
14 October 2021
By email: [FYI request #16800 email]
Tēnā koe Johnathen Information Request
– SMS - F3322779
I refer to your official information request dated 19 September 2021 asking for the incident report
In accordance with the provisions of the Official Information Act 1982, I enclose
you requested. Some information has been redacted to protect the privacy of individuals
identified in the report.
Please note the SMS Incident Report provided to you is generated by Fire and Emergency New
Zealand’s electronic station management system (SMS Report). In SMS Reports, ‘Notifications’ and
‘Message Log’ fields are reported in real time as fire crews and our communication centres
communicate with each other during the incident. They are not the official final records of
incidents but word for word transcripts of ‘live’ situations as they occur. They may contain spelling
errors or commonly used abbreviations.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at www.ombudsman.parliament.nz
freephone 0800 802 602.
Nāku noa, nā
Manager, Information Requests