31 August 2021
Anthony Jordan
[FYI request #16363 email]
Tēnā koe Anthony,
Your Official Information Act request, reference: GOV-013319
Thank you for your email of 8 August, asking for the fol owing information under the Official Information
Act 1982 (the Act):
1.
Employee Survey that focuses on satisfaction as an Employee for the ACC
2.
Employee Survey that focuses on Subjective Job Security whilst employed at the ACC
Background on engagement at ACC
Engagement is about what we each do every day to create an environment where we can al do our
best. Our engagement surveys are a way of assessing how connected our people are to their work,
team, and what we’re trying to achieve together at ACC.
ACC cares deeply about the engagement of our people. When we’re engaged, we’re much more likely to
enjoy our work, do great work, stretch our skil s, play to our strengths, and achieve more.
Engagement is something everyone at ACC can influence, and the biggest influence on engagement is
the immediate team
. That's why we run employment engagement surveys to measure how our people
are feeling about working at ACC, and specifical y ask about things that we think may be of concern to
them.
When results are available, we encourage al teams across the organisation to have conversations about
what’s working wel and what actions they can take to improve things that are important to them and
that we can work on together to make ACC even better.
Overal engagement at ACC has remained stable over recent years, with improvements in some specific
areas.
Employee Engagement Survey
This annual survey helps us to measure overal engagement, that is, ‘how our people feel’ about our
workplace and if they have the support, feedback and resources they need to perform.
This al ows us to track our progress, celebrate our successes and for teams to identify where to put
attention to maintain or improve their engagement.
There are 12 key questions which is why it is sometimes cal ed ‘Q12’. We also ask additional ACC
questions to gather insights specific to our organisation.
Survey results
Please find attached a copy of the most recent ‘Al ACC’ survey results, for the Employee Engagement
Survey 2021.
GOV-013319
Employee survey that focuses on job security
ACC does not conduct specific surveys that relate to job security. As such we are declining this part of
your request, under section 18(e) of the Act, as the information does not exist.
How to get in touch
If you have any questions, you can email me a
t [email address].
If you are not happy with this response, you have the right to make a complaint to the Ombudsman.
Information about how to do this is available at
www.ombudsman.parliament.nz or by phoning 0800
802 602.
Nāku iti noa, nā
Sasha Wood
Manager Official Information Act Services
Government Engagement & Support
Accident Compensation Corporation
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