Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
PURPOSE
The Code of Conduct sets out the values, understandings and expectations that we share and stand
for, when we work to deliver services and outcomes to the Far North District.
SCOPE
This policy applies to all employees, contractors and consultants working for or with the FNDC. This
policy provides guidance on the standards of behaviour that are expected in this organisation. All
people working for the organisation whether paid or unpaid, are expected to comply with policies,
procedures and practices. The Code of Conduct specifies expected ethical and professional
standards.
This policy does not apply to the elected representatives (mayor, councillors, and community board
members) who are governed by a separate Code of Conduct.
PRINCIPALS
Employees and representatives are expected to conduct themselves in line with the FNDC’s values
and following these principles –
Professional,
This includes, but is not limited to -
impartial, ethical and
Following FNDC’s policies and procedures.
honest
Acting lawfully and ethically in the best interests of FNDC and the
community.
Being honest in all of your dealings with FNDC and the community.
Delivering the highest possible standard of service to all customers.
Disclosing personal interests that could conflict with those of
FNDC.
Ensuring personal hygiene, habits and attire meet the standard
required for the job being performed and do not cause offence to
others.
Maintaining political impartiality at all times.
Treating all information with care and using it only for authorised
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 1 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
and appropriate purposes (noting obligations under the Local
Government Official Information Act – LGOIMA).
Maintain political neutrality in official Council work and in particular
with communications.
Ensuring the personal interest of an employee or representative
does not conflict, may be perceived to conflict or potentially
conflicts with their responsibilities as a public employee or
representative. Open, honest and full disclosure is the best
protection against allegations of conflict of interest.
Accountable,
This includes, but is not limited to -
trustworthy
and Decisions and actions must be guided by integrity, honesty,
responsible
transparency, openness, independence, good faith, service to
custodians
of
the
customers and the public, and in accordance with the Local
district’s assets and
Government Act 2002.
funds
Decisions and actions must be procedurally fair and free from bias,
partiality or predetermined outcome.
Consult with the community in accordance with Local Government
Act requirements and best practice.
Decisions are made with the appropriate level of delegated authority
Staff will not withhold relevant information from Council, nor seek to
obstruct or delay a decision, nor attempt nor undermine or
improperly influence Council policy.
Taking good care of property and funds and using them only for
intended purposes.
Never misusing or misappropriating Council property or funds.
Considering the safety of others and the safety and security of
Council property/resources.
Declining any offers of cash, goods or services that are or could be
seen as inducements or bribes. Please refer to the ‘Gifts and
Inducements policy’ for more information.
Treating others with This includes, but is not limited to -
respect
Ensuring that language and behaviour are not threatening,
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 2 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
offensive, abusive, harassing or bullying. Please refer to the
“Workplace, Harassment, Discrimination and Bullying Prevention
Policy’ for more information.
Ensuring that workplace relationships do not adversely affect the
performance of official duties.
Protecting the privacy of individuals and maintaining confidentiality.
• Valuing and accepting diversity and treating all people with equity
and fairness.
Avoid any action (work-related or not) that will, or has the potential
to, bring the FNDC into disrepute including jeopardising the
relationship with stakeholders or the general public
Be respectful of the office of the elected members
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 3 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
Working with elected representatives
Employees, contractors and consultants should treat any communication with elected members
sensitively, ensuring impartiality at all times. Whilst as private citizens employees, contractors and
consultants have the same rights of access to elected representatives, the operational/governance
separation of the FNDC needs to be upheld and these individuals are expected to remain politically
neutral in their work. It is not appropriate to –
Attempt to lobby or influence elected members with regard to decisions that fall within
Council management, such as priority of work or allocation of resources, and vice versa.
These matters should be raised and resolved with the relevant manager.
Communicate privately with elected members about matters concerning their employment
or their business unit, or vice versa.
Breaches of the Code of Conduct
Breaches of the Code of Conduct may result in disciplinary action, up to and including summary
dismissal, as set out in the Disciplinary Policy.
Employees or representatives who believe that the expected standards of conduct or integrity are
being contravened should bring it to the attention of their manager or a People & Capability
representative immediately. If the matter potentially constitutes serious wrongdoing, refer to the
Fraud, Dishonesty and Corruption Policy.
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 4 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
APPENDIX 1
Definitions and examples of misconduct and serious misconduct
To help illustrate those standards the following provides some examples of behaviours that are not
acceptable. This list is not exhaustive and the fact that a certain unsatisfactory behaviour or action
is not listed does not mean it is condoned or acceptable.
The seriousness and consequences of any breach of the Code depends on the circumstances in
which it occurs and the impact of the conduct. Breaches of the Code will generally fall under either
misconduct or serious misconduct, the latter may, in some cases, is sufficient to justify summary (or
immediate) dismissal. However, depending on an assessment of the facts and the degree of the
breach, behaviour listed as misconduct can be treated as serious misconduct, and vice versa.
Examples of misconduct:
Any allegations of potential misconduct may be investigated and could result in disciplinary action
being taken, up to and including dismissal. Misconduct may include, but is not limited to:
Refusal to perform a reasonable and lawful request to work or to follow lawful instructions.
Careless, indifferent or negligent (other than gross negligence) performance of duties.
Failing to adhere to protocols or internal housekeeping requirements as stipulated by team
leaders/managers.
Being discourteous to other employees, customers, clients or suppliers.
Disorderly, aggressive or argumentative behaviour.
Failing to be at an assigned workplace during working hours, leaving an assigned workplace
without good reason or permission.
Failing to advise in an appropriate manner (without good reason) as soon as practicable of any
lateness or absence for which prior permission has not been obtained.
Failing to record hours of work correctly.
Regular lateness to work.
Smoking in a designated non-smoking area.
Failing to report any minor accident or personal injury at work or during work time.
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 5 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
Failing to report minor damage to property or damage caused while on FNDC business.
Failing to follow required product handling procedures.
Dress that is inappropriate to the employee’s working environment.
Failing to maintain reasonable standards of grooming and hygiene.
Failing to comply with FNDC’s information technology and communication policies, including
unauthorised or inappropriate use of e-mail, internet, social media and mobile phones or
excessive personal photocopying or printing.
Excessive use of work email or internet for non-work personal reasons, particularly where the
amount of time involved may be impacting on the time spent in the performance of normal
work duties.
Disorderly conduct in a public place or personal behaviour outside of work, which adversely
affects FNDC in its business dealings or the organisation’s reputation.
Failing to gain prior approval to commence paid work outside of Council duties
Examples of serious misconduct:
Any allegations of potential serious misconduct may be investigated and could result in disciplinary
action being taken, up to and including dismissal. Serious misconduct generally includes damage to
property, risk to safety of employees, the public or property, damage to FNDC’s reputation, fraud,
theft and negative consequences related to drugs or alcohol. Serious misconduct may include, but is
not limited to:
• Any act or omission that causes injury or damage or adversely affects quality or productivity.
• Dishonesty including theft, falsification, or being party to falsification of FNDC client or customer
document or record.
• Failing to comply with FNDC’s health and safety policies and procedures including notification of
hazards, reporting of injuries, wearing and use of safety protection equipment or protective
clothing, and failing to follow lawful instructions regarding health and safety.
• Failing to disclose a work-related accident or near miss incident that had significant potential to
cause serious harm to any person.
• Leaving an assigned work place without authority or due cause where safety or security is then
put at risk.
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 6 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
• Taking, selling, distributing, transferring or being in possession of illegal drugs while at work, on
FNDC premises, or when the employee can otherwise be identified as an FNDC employee.
• Being impaired, or potentially impaired, by alcohol and/or drugs while at work or at a work-
related activity. Staff are advised to take a sensible approach.
• Staff members who operate and/or while operating FNDC work vehicles or equipment must
maintain a zero alcohol limit at all times.
• Victimisation, intimidation, publishing defamatory statements via public forums, fighting and/or
physical assault, harassment (including sexual harassment), bullying or inappropriate language
or behaviour towards another person while at work and/or on FNDC, client, or customer
property or at any FNDC social or public occasion.
• Accessing confidential information for personal gain or pertaining to own personal interest
and/or coercing any other FNDC employee to progress any issue outside of normal Council
process.
• Unauthorised possession of firearms/dangerous weapons/ instruments or any other illegal item
on FNDC/client/customer premise/property.
• Disclosure, destruction or unauthorised use of confidential information or work processes,
designs or other material produced or published by FNDC.
• Conduct (including outside of normal working hours) that brings (or has the potential to bring)
the image or reputation of FNDC into disrepute.
• Misrepresenting FNDC or knowingly accepting bribes for personal gain or profit.
• Failing to follow standard cash handling or finance policies and procedures.
• Unauthorised use or handling of funds or FNDC resources.
• Actions or inaction that puts the operation or security of the FNDC’s computer networks at risk.
• Viewing, accessing, downloading, saving, printing and/or forwarding of inappropriate
email/internet material inappropriate for work, such as pornography.
• Unauthorised possession of, use, lending, removal or deliberate damage to the property of
FNDC, other employees, clients or customers.
• Failing to notify possible conflicts of interest, secondary employment, personal or third party
relationships, this may have an impact on your impartiality, collusion or breaches of
confidentiality.
• Non-disclosure of criminal history/convictions as requested on job application forms,
falsification, or nondisclosure of relevant information on pre-employment information.
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 7 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
Responses to Breaches of the Code
Potential breaches of the Code of Conduct will be treated seriously.
Breaches of this code are dealt with differently, depending on whether an elected member's
conduct is in question, or a staff member.
In cases relating to elected members, the exact nature of the action the Council may take depends
on the nature of the breach and whether there are statutory provisions dealing with the breach.
Where there are statutory provisions:
Breaches relating to members’ interests render members liable for prosecution by the Auditor -
General under the Local Authority (Member’s Interests) Act 1968.
Breaches which result in the Council suffering financial loss or damage may be reported on by
the Auditor-General under the Local Government Act 2002, which may result in the member
having to make good the loss or damage.
Breaches relating to the commission of a criminal offence may leave the staff member liable for
criminal prosecution.
In these cases the Council may refer an issue to the relevant agency. Members of the public
similarly may make such complaints, or the agency itself may take action on its own initiative.
Where there are no statutory provisions, steps to address a potential breach of the Code of Conduct
may include:
Investigating the alleged incident/s.
Determining whether action may be taken further action including disciplinary.
Giving the employee / contractor / consultant the opportunity to comment prior to any
further action being taken.
Censure.
Dismissal of the staff member from a position.
A decision to apply one or more of these actions requires a Council resolution to that effect.
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 8 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
Reporting a criminal offence
1. Report the breach immediately in person or by writing to your Line Manager.
LEGISLATION
Local Authorities (Members' Interest) Act 1968
Local Government Act 2002
Secret Commissions Act 1910
Local Government Official Information and Meetings Act 1987
Securities Act 1978
Crimes Act 1961
Privacy Act 1993
Employment Relations Act 2000
Human Rights Act 1993
Protected Disclosures Act 2000
GUIDELINES
Click here to view all FNDC Policies.
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 9 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
SUMMARY OF THE CODE OF CONDUCT
The Far North District Council team is made up of staff, contractors and consultants. Together we
work for the ratepayers and residents of our district. We must act with a spirit of service to our
communities and demonstrate integrity in everything we do. Our performance is measured by our
results and through our conduct.
The Local Government Act 2002, Clause 15, Schedule 7, requires Council to adopt a Code of
Conduct. The standards required are applicable to us all – staff, contractors and consultants.
Our Vision
‘A respected and trusted organisation that consistently delivers high quality services to the
community and is dedicated to providing first class support to the Mayor, Council and Community
Boards’
Our Mission
’A skilled work-force that informs, listens to and understands its customers, communities, including
Iwi and Hapu, is focused on high performance and delivers on its promises’
Our Values
Integrity
Manaakitanga
Professionalism
Trust
Teamwork
Consistency
Honesty
Empowerment
Tikanga
Transparency
Empathy
Motivation
Reliability
Awhi
Ownership
Ethical
Unity
Positivity
Fairness
Supportive
Innovation
Openness
Courtesy
Collaborative
Respect
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 10 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
Helpful and Polite
We must:
Say please and thank you
Be courteous and responsive
Listen to our customers
Look for solutions
Have a sense of humour
Business-like
We must:
Be results and services focussed
Be professional and reliable –“we do what we say we’re going to do, when we said we’ll do
it, and we do it well”
Acknowledge that bureaucracy wastes customers’ money and our time
Be efficient – complete our work on time and within budget
Work hard
Be positive
Open, honest and transparent
We must:
Tell the truth
Be factual and upfront
Outline situations as they really are
Admit our mistakes – be accountable
Be honest about delays
Be reliable
Be trustworthy
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 11 of 12
Far North District Council Vision
A respected and trusted organisation that consistently delivers high quality services to the community and is dedicated to providing first class support
to the Mayor, Council and Community Boards’
Far North District Council Mission
A skilled work-force that informs, listens to and understands its customers, communities, including Iwi and Hapu, is focused on high performance and
delivers on its promises’
PC 004- CODE OF CONDUCT - EMPLOYEES
Well informed
We must:
Know our stuff
Answer questions confidently, or offer to find the answers
Respond to our customers’ needs in a timely
manner
Be concise with our communications
Speak and write in Plain English
Use our strengths as a team to gather the information we need
Be team oriented
Policy: Code of Conduct - Employee
Version: 002
Issue Date: February 2017
Review Date: February 2022
Authorised by: CEO
Owner: People & Capability Team
Far North District Council Policy – PC 004
Page 12 of 12