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Case LS32467: EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
2
Case Note CN0001: Origina ng Complaint details from record: CP02317
5
Case Note CN0002: REASON FOR DELAY IN CASE CREATION - CSA INCORRECTLY TICKED EXPECTING CALLBACK.
6
Loca on LOC0001: Floor 11, 2 Hunter Street, Wellington Central, Wellington, 6011, NZ
7
Organisa on ORG0001: EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
8
Person P0001: s 9(2)(a)
9
Person P0002: s 9(2)(a)
10
Hearing DHRG001: EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
11
Released under the Official Information Act 1982
Page 1
Case : LS32467
Status:
Closed
Is Case Suspended:
No
Incident Details
Business Unit:
Labour Inspectorate
Case Type:
Complaint
Case Created Date:
30/07/2019 8:20 AM
Case Received Date:
23/07/2019 2:22 PM
Ini al Informa on Source:
Complaint - contact centre
Industry Code:
O755220 - Embassy opera on - foreign government
Breach City:
Lower Hu
Local Council:
Hu  City Council
Regional Authority:
Wellington
Incident Date From:
25/12/2018
Incident Date To:
23/07/2019
Reported Details:
 has
s 9(2)(a)
 worked on public holidays and been paid but not  me and a half and has not been given any alternate 
days. 6 Public Holidays have been worked.
Legisla on has been given to the employer and they are not interested.
 W
s 9(2)(a)
OULD LIKE TO BE CONTACTED BEFORE ANY CONTACT IS MADE TO HIS EMPLOYER. IMPORTANT
Case Informa on and Assignments
Case Name:
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Assessment Phase:
Assessment Complete
Case Category:
Employment standards complaint
Priority:
High
Region:
Standards
Team:
Auckland
Assessment Synopsis:
ZP 1st August 2019:
sent an email to ee inquiring if his employment agreement is based on NZ Employment laws or Korean laws.
he replied back saying that the employment agreement is based NZ employment laws.
he also men on that s 9(2)(a)
 he will not be able provide me with the requested 
informa on (employment agreement)
i asked him for a  meframe within which he can provide me with the informa on- refer to messages.
Main Issues Iden ed are:
- EE is not being paid  me an half for working on Christmas day 25th December 2018 for 15min
- EE is not being paid  me an half for working on Boxing day 26th December 2018 for 15min
- EE is not being paid  me an half for working on New Years Day 1st January 20019 for 15min
- EE is not being paid  me an half for working on 2nd January 2019 for 15min
EE checked emails from home during the alleged 15min.
In addi on to this the ee is also claiming that he has not been provided with days in lieu (alterna ve days) for 
working on public holidays.
EE has also alleged that the er is not providing the ee's with 2x10 min breaks. The er is claiming that the 2 x 10 
min breaks are a part of the 60 min breaks that the ee's receive.
I have tried to educate both the ee and the er re their obliga ons mainly so the er. I have advised that the er 
needs to keep accurate records of the ee's  me and wage and holiday and leave balance.
I have also advised the er that they need to provide each and every ee with 2 x 10min breaks and these need to 
be paid and that these need to be men oned in the employment agreements. The er has accepted that this was 
not in the ee's employment agreement and they will be revising and upda ng all employment agreements to 
Released under the Official Information Act 1982
re ect the required.
The er kept pushing back on paying the  me and half and provided the ee with  me in lieu to the ee for working 
on  public  holiday  because  they  have  certain  internal  policies  that  they  need  to  follow.  Part  of  the internal 
process requires the ee to  ll out a form and submit it to the er. EE claims that this formality has already been 
carried out and both the ee and er have signed o  on this formality. The ee men oned that apparently the er 
misplaced this document, however the er has not men oned this fact during any of our correspondences.
I have now advised the ee to pursue this ma er via the Employment Rela ons Authority.
Case LS32467
Page 2
Breach/O ence Details:
Breach Type:
ERA s69ZD - En tlement to rest and meal breaks
Comments:
The er ini ally did not realize that they now need to provide the ee's with 2 x 10 min breaks and that these need 
to be paid. The er con rmed that he will be making these changes in the employment agreements.
Al eged:
Alleged
Status:
Found
Breach Type:
HA s50 - Public holidays - Pay at least  me and a half for work on public holiday
Comments:
The er had not paid the ee  me and half for working 25th, 26th December 2018 and 1st and 2nd January 2019. 
The er has accepted in an email correspondence that they are aware of their obliga on to pay the employer but 
there are certain internal process which the ee needs to follow before the payment is made.
Al eged:
Alleged
Status:
Found
Breach Type:
HA s56 - Public holidays - Alterna ve holiday must be provided
Comments:
The er has not provided the ee with alterna ve  me o , refer to the notes.
Al eged:
Alleged
Status:
Found
Case Assignment
Role:
Assessor
Sta  Number:
ST0113
Name:
ZOYA PARMAR
Assigned Date:
30/07/2019 8:23 AM
Role:
Early Resolu on Lead
Sta  Number:
ST0113
Name:
ZOYA PARMAR
Assigned Date:
1/08/2019 2:33 PM
Case Work ow Progress
Entry Date:
30/07/2019 8:20 AM
State:
ASSESSMENT
Exit Date:
1/08/2019 2:33 PM
Transi oned User:
MARK SPENCER
Entry Date:
1/08/2019 2:33 PM
State:
EARLYRES
Exit Date:
16/09/2019 3:43 PM
Transi oned User:
ZOYA PARMAR
Entry Date:
16/09/2019 3:43 PM
State:
CLOSED
Transi oned User:
ZOYA PARMAR
Outcomes:
Type:
GSR - Unresolved
Released under the Official Information Act 1982
Details of Closure:
The er requires the ee to complete some forms/ documents before they can process the  me and half payment 
for working on a public holiday.
This issue relates to internal process which the Labour Inspectorate does not have any jurisdic on to inves gate, 
which is why i have advised the ee to pursue this ma er via the ERA (Employment Rela ons Authority).
Disclosure
Case LS32467
Page 3
Export Category:
Case
Released under the Official Information Act 1982
Case LS32467
Page 4
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Case Note : CN0001
Details
Sensi ve:
No
Date Obtained/Sent:
23/07/2019 2:22 PM
Type:
Complaint
Title:
Origina ng Complaint details from record: CP02317
Details:
 has
s 9(2)(a)
 worked on public holidays and been paid but not  me and a half and has not been given any alternate 
days. 6 Public Holidays have been worked.
Legisla on has been given to the employer and they are not interested.
W
s 9(2)(a)
OULD LIKE TO BE CONTACTED BEFORE ANY CONTACT IS MADE TO HIS EMPLOYER. IMPORTANT
Disclosure
Export Category:
Case Note
Mul media
Unique ID:
679802
Reference:
1
Disclosure Type:
Full
Name:
TIKAComplaintRecordInfo.pdf
Source:
TIKA Complaint RecordCP02317
Descrip on:
Automa cally generated from the TIKA Complaint record: CP02317
Released under the Official Information Act 1982
Case Note CN0001
Page 5
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Case Note : CN0002
Details
Sensi ve:
No
Date Obtained/Sent:
30/07/2019 8:26 AM
Type:
Progress Summary
Title:
REASON FOR DELAY IN CASE CREATION - CSA INCORRECTLY TICKED EXPECTING CALLBACK.
Details:
ALSO  - EMPLOYER  IS  A  FOREIGN  EMBASSY,  MEANING  WE  MAY  NOT  HAVE  JURISDICTION.  CHECK  THE 
EMPLOYMENT AGREEMENT COVERS NZ LAW.
Disclosure
Export Category:
Case Note
Released under the Official Information Act 1982
Case Note CN0002
Page 6
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Loca on : LOC0001
Loca on Details
Sensi ve:
No
Case Role:
Breach Loca on
Address 1:
Floor 11
Address 2:
2 Hunter Street
Address 3:
Wellington Central
Address 4:
Wellington
Country:
New Zealand
Postal Code:
6011
Disclosure
Export Category:
Loca on
Released under the Official Information Act 1982
Location LOC0001
Page 7
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Organisa on : ORG0001
Details
Sensi ve:
No
Case Role:
Employer
Trading Name:
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Phones:
Type:
Mobile
Number:
s 9(2)(a)
Disclosure
Export Category:
Organisa on
Released under the Official Information Act 1982
Organisation ORG0001
Page 8
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Person : P0001
Details
Sensi ve:
No
Case Role:
Complainant
Surname:
s 9(2)(a)
First Name:
s 9(2)(a)
Gender:
Male
DOB:
s 9(2)(a)
Addresses:
Address Type:
Home Address
Address 1:
s 9(2)(a)
Address 2:
Address 3:
Country:
Postcode:
Phones:
Type:
Mobile
Number:
s 9(2)(a)
Emails:
Type:
Other
Number:
s 9(2)(a)
Disclosure
Export Category:
Person
Released under the Official Information Act 1982
Person P0001
Page 9
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Person : P0002
Details
Sensi ve:
No
Case Role:
Employer
Surname:
s 9(2)(a)
First Name:
Gender:
Male
Phones:
Type:
Mobile
Number:
s 9(2)(a)
Type:
Mobile
Number:
s 9(2)(a)
Disclosure
Export Category:
Person
Released under the Official Information Act 1982
Person P0002
Page 10
Case LS32467
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Decision/Hearing : DHRG001
Status:
Closed
Sensi ve:
No
Details
Subject:
EMBASSY OF THE REPUBLIC OF KOREA IN NEW ZEALAND
Type:
Self-resolu on
Title:
GSR Unresolved
Issued Date:
16/09/2019
Notes/Background Informa on:
The er requires the ee to complete some forms/ documents before they can process the  me and half payment 
for working on a public holiday.
This issue relates to internal process which the Labour Inspectorate does not have any jurisdic on to inves gate, 
which is why i have advised the ee to pursue this ma er via the ERA (Employment Rela ons Authority).
Overal  Outcome:
Unsucessful
Outcome Notes:
The er requires the ee to complete some forms/ documents before they can process the  me and half payment 
for working on a public holiday.
This issue relates to internal process which the Labour Inspectorate does not have any jurisdic on to inves gate, 
which is why i have advised the ee to pursue this ma er via the ERA (Employment Rela ons Authority).
Breaches/O ences
Breach Title:
ERA s69ZD - En tlement to rest and meal breaks
Count:
1
Status:
Found
Breach Title:
HA s50 - Public holidays - Pay at least  me and a half for work on public holiday
Count:
1
Status:
Found
Breach Title:
HA s56 - Public holidays - Alterna ve holiday must be provided
Count:
1
Status:
Found
Disclosure
Export Category:
DecisionHearing
Released under the Official Information Act 1982
Hearing DHRG001
Page 11