12 November 2020
David Lawson
[FYI request #13983 email]
Tēnā koe David
Time Extension of your Official Information Act request, reference: GOV-007357
Thank you for your email of 14 October 2020, asking six sets of questions regarding the Remote Claims Unit
under the Official Information Act 1982 (the Act).
ACC needs extra time
The Act requires that we advise you of our decision on your request no later than 20 working days after the
day we received your request. Unfortunately, it wil not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our decision, to Thursday 3 December
2020.
This extension is necessary because we are stil undertaking the consultation necessary to make a decision
on your request and as such a proper response cannot reasonably be made within the original time limit.
How to get in contact
Please contact me o
n [email address] if you would like to talk about this letter. I wil be
happy to answer any questions or, if you have any concerns, work with you to resolve these.
If you are not happy with this response, you have the right to make a complaint to the Ombudsman.
Information about how to do this is available at
www.ombudsman.parliament.nz or by phoning 0800 802
602.
Nāku iti noa, nā
Sasha Wood
Manager Official Information Act Services
Government Engagement & Support
Document Outline
