This is an HTML version of an attachment to the Official Information request 'Covid 19 wage subsidy application'.

COVID-19 Update
Wage Subsidy Scheme: 
Key stages and risks
 
– Tax Tips Alert April 2020
Following the implementation of the Wage Subsidy Scheme introduced by the Government to support 
employers and workers adversely affected by COVID-19, the Ministry of Social Development (MSD) 
has released details of the employers that have claimed the subsidy and the amounts claimed. 
There is also increasing scrutiny on businesses as to whether the subsidy has been passed onto 
employees. In addition, MSD has always maintained its intentions to audit businesses that have 
claimed the wage subsidy, in order to confirm they do in fact qualify. It is important for businesses 
to consider how they can evidence their eligibility for the wage subsidy and the use of those funds 
should they be audited. 

We have previously summarised the Wage Subsidy 
We discuss below the key risks that a business may 
Scheme. However, due to the rapidly evolving nature of 
face in relation to an ineligible claim. We also set out 
the situation, the Government has also been evolving the 
the various stages of a claim and specific issues that 
Wage Subsidy Scheme. As such, it may be difficult for 
businesses should be particularly aware of when making, 
businesses to keep track of the changes and ensure that 
reviewing, or supporting a claim.
they qualify for the subsidy. The other aspect businesses 
should consider is how they can demonstrate their 
eligibility if they are audited by MSD.
What are the risks if a business gets it wrong? 
There are a number of issues that businesses should 
This can result in partial or full clawback of the 
consider if they have already claimed the subsidy, or if 
subsidy also. Furthermore, there is an increase of 
they intend to claim. These include:
scrutiny on employers as to whether the subsidy has 
• 
Incorrectly applying the various eligibility criteria 
been applied appropriately to employees. 
resulting in a claim being made where a business 
does not qualify – this can result in a partial or ful  
• 
Transparency with employees or key stakeholders 
clawback of funding and also, potential y, significant 
– it is essential for the business to keep an open 
reputational damage if businesses are seen to 
and transparent line of communication with the 
be wrongfully taking advantage of government 
relevant parties at all times, so they are ful y aware 
subsidies. For example, determining whether a 
of the situation and have a chance to ask questions. 
business meets the 30% decrease of revenue may 
In particular, care needs to be taken to ensure 
not be as straightforward for certain businesses 
compliance with employer obligations and to 
including startups, high growth businesses, 
provide clarity that the subsidy has been passed on 
or businesses with more complex revenue 
to employees.
recognition models, or where the situation and rules 
• 
Director duties – claiming a government subsidy is, 
have changed. 
in a significant proportion of situations, outside of 
• 
Misuse of funds once obtained, particularly when 
the “normal course of business”. Therefore, there 
the calculation of employees “normal” wages is 
is a risk that directors may be chal enged in their 
difficult – examples of this may be for businesses 
decision to claim the subsidy, meaning they should 
with seasonal or commission-based workers. 
get comfortable that they are doing the right thing in 
their role as director before making a claim. 
Tax Tips Alert   |   1



What are the risks if a business gets it wrong? 
There are a number of issues that businesses should consider if they have already claimed the subsidy, or if they intend to 
claim. These include:
1
2
3
4
5
Eligibility and 
Submitting an 
Evidencing 
Ongoing 
Future 
approvals
application
application
review
audit
Stage 1 – Considering eligibility and 
Stage 2 – Submitting an application
approval requirements
Currently, the level of information the MSD requires for 
Eligibility
a claim is minimal, meaning that in most scenarios this 
Before making a claim, it is essential for individuals and 
stage is very straightforward. However, individual entries 
businesses to get comfortable that they do in fact meet 
are required for each employee, which can be onerous 
all of the various conditions.
for larger employers.
For example:
PwC has developed a number of methods to automate 
the population of the application, which can save a 
• 
Can you demonstrate at least a 30% reduction in 
significant amount of time and ensure businesses obtain 
revenue has occurred as a result of COVID-19? This 
the funds as quickly as possible.
can be particularly complex for businesses with 
more complex revenue recognition processes or 
where the business is a startup or high growth.
Stage 3 – Evidencing an application
• 
Can you evidence that you have taken active steps 
We strongly recommend that a business prepares the 
to mitigate the impact of COVID-19, and if so is this 
relevant documentation and evidence at the time of 
enough to support a claim?
the claim. This creates support that the business had 
based the decisions around eligibility on the information 
• 
Can you evidence that you have made “best 
available at that point in time. This means that, if there 
endeavours” to pay at least 80% of the employee’s 
is a subsequent change in focus or interpretation of the 
ordinary salary or wage?
rules, the business can evidence they did the right thing 
at the time of making a claim. Subsequent changes can 
One way businesses can assess their eligibility is via 
then be dealt with accordingly, with comfort that the 
the preparation of 12 week rol ing cashflow statements, 
business has always operated and applied the rules in 
which are updated weekly. These cashflow statements 
good faith.
can be used to evidence the impact of COVID-19 and 
also that the business has used its best endeavours 
Businesses should review the information before the 
to pay at least 80% of the employee’s ordinary salary 
MSD begins its audit. Where no documentation has been 
or wage.
maintained at the time of the application, we strongly 
recommend that this information is col ated now to 
Approval requirements
support a future audit whilst there is still plenty of time.
As well as these tests it is essential that the business 
obtains the relevant authorisations from employees in 
If there is any doubt as to whether a business qualifies, 
order to make a claim on their behalf. 
or if there are any gaps in the evidence that can be 
provided, consider having a third party evaluate the 
Furthermore, is the business comfortable that it has 
documentation to obtain comfort that the claim is 
engaged with its key stakeholders with regards to the 
reasonable and advice as to what further information is 
claim? This is hugely important as the public can access 
required to support the claim.
a list of everyone who has claimed the subsidy, meaning 
if stakeholders find out online rather than from the 
business, this can lead to a more difficult conversation as 
compared to a situation where they were ful y aware and 
involved in the decision-making process.
Tax Tips Alert   |   2


Stage 4 – Ongoing review
Stage 5 – Future audit
Given the speed with which COVID-19, the economy, and 
The MSD is yet to release exactly how they intend to 
rules are all developing, it becomes extremely difficult to 
audit businesses that have claimed the subsidy, and 
predict where businesses will be in a month’s time, next 
what information they will expect to see. However, we 
week, or even tomorrow.
would recommend that a business col ate relevant 
information now and assess if any further information is 
This means that subsequent claims may be required, 
required once further details have been released so they 
claims may later be determined to have been wrongly 
can promptly respond to any requests from the MSD.
made (e.g. where a business is subsequently deemed to 
be an essential service and resumes business as usual) 
Businesses should respond to an audit from MSD in a 
or historic claims may need to be amended.
clear and concise manner, in a way that demonstrates 
they have considered and met each of the relevant 
It is important to keep considering the position and, 
requirements. If there are any areas of subjectivity these 
when an amendment is required, how to deal with this.
should be clearly explained, and the evidence supporting 
the ultimate decision made by the business included 
In addition to this, there are a number of complexities we 
within the response.
have seen when considering the use of subsidy funding 
once obtained. An example of this is how employers 
For additional comfort, or where there are areas of 
should calculate an employee’s “normal” wages, which 
subjectivity, the business should consider having their 
is particularly difficult for seasonal or commission based 
response evaluated prior to submission.
employees in industries such as tourism, sales and 
hospitality.
Furthermore, businesses wil  need to consider how 
to account for the subsidy, how the subsidy impacts 
PAYE and annual leave entitlements and other practical 
reporting implications.
How PwC can help 
Since the introduction of the Wage Subsidy Scheme, we 
documentation to evidence eligibility. Our Wage Subsidy 
have supported hundreds of clients and their specific 
Scheme support framework includes:
queries as they progress their applications through the 
• 
application templates
stages referred to above. We have built a substantial 
knowledge base in relation to the diverse range of 
• 
standardised application evaluation methodology
issues businesses may face and how to deal with 
• 
individual application gap analysis, and
these. In addition to this, we have kept an open line of 
• 
assistance with resolving identified issues.
communication with officials right from the start to help 
businesses get clarity in relation to how the rules should 
We can tailor our assistance based on the size of your 
be read/applied.
business, the level of comfort you require, and the stage 
of your wage subsidy claim.
We have used our experience and developed a 
framework to help businesses navigate the eligibility 
If you have any questions, please get in touch with one 
criteria and, more importantly, to maintain appropriate
of the COVID-19 team below or, alternatively, speak to 
your PwC adviser who has the resources and contacts to 
assist you.
Contributors
Phil Fisher
Sandy Lau
Leigh Tomei
Peter Budden
Partner
Partner
Partner
Manager
+64 27 462 7505 
+64 21 494 117
+64 22 301 3652
+64 21 843 893 
[email address] 
[email address] 
[email address]
[email address]
© 2020 PricewaterhouseCoopers New Zealand. All rights reserved. ‘PwC’ and ‘PricewaterhouseCoopers’ 
refer to the New Zealand member firm, and may sometimes refer to the PwC network. Each member firm is a 
separate legal entity. Please see www.pwc.com/structure for further details.