20 Viaduct Harbour Avenue Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
09 355 3553 Fax
09 355 3550
27 May 2020
[FYI request #12840 email]
Kia ora Jayson,
The information you requested - CAS-141642-S3V9L6
Thank you for your request for information dated 13 May 2020 about timing points for public
Please find two attachments:
1. Timing Points for Bus Services 114,125,146,14W,152,154
2. Performance Regime (PTOM Unit Agreement)
Bus Operators contracted to Auckland Transport operate under the Public Transport Operating
Model (PTOM) agreement and the attached Performance Regime outlines how this is enforced.
I trust this information will be of assistance to you and I thank you for your interest in this matter.
Should you believe that we have not responded appropriately to your request, you are able to make
a complaint to the Office of the Ombudsman in accordance with section 27(3) of the LGOIMA Act
and seek an investigation and review in regard to this matter.
Stacey Van der Putten Group Manager – Metro Services