NMIT JOB DESCRIPTION
CHINA COUNTRY MANAGER (1FTE) – OCTOBER 2018
Post Title:
China Country Manager (1FTE)
Reports to: Head of International Development
PURPOSE AND SCOPE
The China Country Manager role was established to cater for the large growth in student recruitment and
associated activities that have been experienced with NMIT’s China Programme, and to diversify student
recruitment from the region through collaboration with education agents in China, Taiwan and Hong Kong.
This role will be responsible for NMIT’s marketing and student recruitment from China, Taiwan and Hong Kong.
In addition, the role will be responsible for the operational management of in-China delivery of academic
programmes, including liaison with Chinese institutional partners to ensure the practical needs of the teachers
NMIT send to our Chinese partners are met.
This role will also coordinate and host visits from visiting staff and students of Chinese partners.
Liaison and good working relationships will be required with other departments that service international
students, such as Information & Enrolments, Student Support, SANITI, and academic teams, working
collaboratively to ensure international students have an excellent experience with NMIT, from recruitment
through to graduation.
PRINCIPLE ACCOUNTABLITIES
Maintain several country markets and the agent/partner relationships therein, traveling to visit and hosting
partners with diplomacy and professionalism in order to maintain and grow student recruitment to NMIT.
Conduct agent reviews per the agent management strategy.
Contribute to strategy and annual plans for assigned markets, working closely with the Head of International
Development and in-country representatives.
Have a good knowledge of NMIT’s programmes and stay abreast of international education generally to
contribute to the ongoing development of plans and strategies.
Make recommendations for product development to meet changing needs of assigned international student
markets.
Assist as required in market development of agreed new international markets.
Work in close collaboration with other NMIT departments servicing international students to ensure the
highest levels of customer experience from application through to graduation – contributing to the
implementation of NMIT’s customer experience strategy.
Interact with external education networks as required for NMIT’s interests.
Manage communications with NMIT’s China Programme partners, analysing in-China teachers’ feedback and
working with China Programme partners towards improvements to our teachers’ living and working
conditions in China.
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Contribute to the delivery of in-China teachers’ orientation and Chinese partners’ teachers’ professional
development in Nelson.
Ensure the Confucius Institute presence at NMIT is run smoothly for the benefit of the wider Nelson
community.
Ensure all opportunities for developing further partnerships in China are followed up promptly.
Host visiting delegations and other groups from assigned markets.
ADDIITONAL STRATEGIC RESPONSIBLIT IES
The China Country Manager is expected to travel as part of the business development function. This could
be up to four trips per year traveling to visit agents, organisations and institutes. Trips may be up to one
month in length and involve work on the weekend and in the evenings.
This role liaises with partners in different time zones; therefore, flexible working hours will be expected.
Report regularly to the Head of International Development on performance against agreed goals and
targets.
The China Country Manager will undertake other duties as allocated by the Head of International
Development, or the Executive Director - Customer Experience and Excellence.
NOTE
The aforementioned Principle Accountabilities are not exhaustive they are purely designed to provide a
flavour of the role and the expectations of the post holder and therefore you should fully expect
additional duties to be included that are commensurate to the role and position within the Institute.
This job description may be varied at any time as a result of formal review, or annually by negotiation with the
Head of International Development or the Executive Director - Customer Experience and Excellence.
COLLABORATION
INTERNALLY:
Executive Director - Customer Experience and Excellence
Chief Executive and directorate members
Head of International Development
International Recruitment Director
Academic managers
English Language team
Information & Enrolments Centre team
Finance and MIS team
Marketing Services team
Student and Learner Support Services team
SANITI
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EXTERNALLY:
International education-related partners
International student recruitment agencies
Education New Zealand
NZ Immigration Service
Other ITP’s and international education providers
China Programme partners
ORGANISATIONAL CHART
Chief Executive
Executive Director - Customer
Experience & Excellence
Head of International Development
China Country Manager
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PERSON SPECIFICATION
CHINA COUNTRY MANAGER (1FTE)
EDUCATION AND TRAINING ESSENTIAL
5 years’ relevant experience in international education. Marketing and student recruitment experience and
an appreciation and solid understanding of the tertiary education sector would be highly advantageous.
DESIRABLE
Fluency in the Mandarin language would be a strong advantage.
SKILLS, KNOWLEDGE & EXPERIENCE
ESSENTIAL
Ability to travel overseas and within NZ and therefore work after-hours, weekdays and weekends.
Excellent time management and organisational ability with a high attention to detail.
Digital literacy – Microsoft Office, Student Management System, CRM.
DESIRABLE
CROSS-CULTURAL & INTERPERSONAL SKILLS
ESSENTIAL
Demonstrated success in working to and achieving targets and budgets. Able to balance sales targets
with quality assurance requirements.
Sound communication skills – oral, and written.
Strong interpersonal and communication skills with proven experience in establishing and
maintaining effective relationships
Ability to effectively influence others to achieve specific outcomes
Demonstrated commitment to Te Tiriti o Waitangi
Demonstrated collaborative working style.
Ability to develop and maintain effective business relationships, both internally and externally.
Excellent people and relationship management capability and diplomacy.
Ability to instil confidence and build trust with management and external parties amid different cultural
settings.
Team player with strong planning and organisational skills
Positive outlook and high level of resilience
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DESIRABLE
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