NMIT JOB DESCRIPTION
REGIONAL MANAGER, INTERNATIONAL DEVELOPMENT
(1 FTE), DECEMBER, 2018
Position Title:
Regional Manager, International Development (1 FTE)
Reports to:
Head of International Development
Department/Team: International Development
Type:
Business Support
Direct Report(s):
0
PURPOSE AND SCOPE
Build and maintain relationships with internal and external stakeholders to achieve the primary goal of
recruiting international students to NMIT from assigned geographic regions.
Manage NMIT’s new student exchange programme, which involves recruitment of NMIT students to go
abroad on one semester to one-year international experiences, and involves partnership development in
Japan, Europe and the USA.
Enhance the international student diversity at NMIT through the development of international student
recruitment from assigned regions including Japan, South Korea, the Philippines, and Indonesia.
PRINCIPAL ACCOUNTABILITIES
International Marketing and Student Recruitment:
Maintain relationships with agents/partner institutes in several international markets/regions. This includes
visiting these international agents/partners regularly in order to achieve NMIT’s internationalisation and
student recruitment goals.
Contribute to strategy and annual plans for assigned markets, working closely with the Head of International
Development and in-country representatives.
Make recommendations for product development to meet the changing needs of assigned international
markets and programmes.
Assist as required in development of new international markets.
Engage with students, agents and other partners, including following up promptly on enquiries and
applications.
Host visiting delegations and prospective students with the utmost professionalism.
Conduct agent reviews per the agent management strategy.
Have a good knowledge of NMIT’s programmes and stay abreast of international education generally.
Interact with external education networks as required for NMIT’s interests.
Work in close collaboration with other NMIT departments servicing international students to ensure the
highest levels of customer experience from application through to graduation – contributing to the
implementation of NMIT’s customer experience strategy.
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Provide communications and project support to the Head of International Development and in collaboration
with the International Development Coordinator to achieve the goals of the International Development
Strategy. Assisting and leading where required to:
o Execute communication plans across markets and channels, including: social media, events, direct
marketing and newsletters.
o Create content: graduate and student profiles, video and news items for social media.
o Create flyers and produce website updates.
International Student Exchange Programme:
Manage the operations of NMIT’s International Student Exchange Programme.
o Manage exchange programme marketing and the recruitment of NMIT students to study overseas
with exchange partners, and assist students with the practicalities of preparing for their time abroad.
o Maintain communication with key staff at exchange partner institutes, promoting NMIT as a
destination for their students to be exchange/study abroad students.
ADDITIONAL STRATEGIC RESPONSIBILITIES
The Regional Manager is expected to travel as part of the business development function. This could be up
to four trips per year, traveling to visit agents, organisation and institutes. Trips may be up to one month
in length and involve work on the weekend and in the evenings.
This role liaises with partners in different time zones, therefore flexible working hours will be expected.
Report regularly to the Head of International Development on performance against agreed goals and
targets.
The Regional Manager will undertake other duties as allocated by the Head of International Development
or the Executive Director – Customer Experience and Excellence.
NOTE
The aforementioned Principal Accountabilities are not exhaustive they are purely designed to provide a flavour of
the role and the expectations of the post holder and therefore you should fully expect additional duties to be
included that are commensurate to the role and position within the Institute.
COLLABORATION
In order to ensure you are effective within this role it will be essential for you to collaborate with a diverse range
of internal and external stakeholders (not exhaustive):
INTERNAL:
Chief Executive and executive directorate members
Executive Director – Customer Experience and Excellence
Head of International Development
International Development team
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International Recruitment Director
Academic Managers
English Language team
Information and Enrolments Centre team
Finance and Business Information team
Marketing Services team
Engagement team
Student and Leaner Support Services team
Current and Prospective students
SANITI
EXTERNAL:
International education-related partners
International student recruitment agencies
Education New Zealand
Immigration New Zealand
Current and prospective partner institutions
Other New Zealand international education providers
ORGANISATIONAL CHART
Executive Director -
Customer Service and Excellence
Head of International Development
Regional Manager,
International Development
P
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PERSON SPECIFICATION
REGIONAL MANAGER, INTERNATIONAL DEVELOPMENT
(1 FTE), DECEMBER, 2018
EDUCATON & TRAINING
ESSENTIAL
Bachelor degree
DESIRABLE
Marketing or sales qualification
Experience studying abroad
SKILLS, KNOWLEDGE & EXPERIENCE
ESSENTIAL
2 years or more of relevant experience in international education.
Demonstrated success in working to and achieving targets and budgets. Able to balance sales targets with
quality assurance requirements.
Ability to travel overseas and within New Zealand, and therefore work after-hours on weekdays and
weekends.
Excellent time management, organisational ability and a high attention to detail.
Digital literacy – Microsoft Office, student management systems and CRM.
DESIRABLE
Experience in marketing and student recruitment.
Experience in the tertiary education sector.
Familiarity with NMIT’s programmes.
Experience with international student exchange programmes.
Experience in hosting and/or organising events.
CROSS-CULTURAL & INTERPERSONAL SKILLS
ESSENTIAL
Self-motivated, with a passion for and dedication to the recruitment of students for international
experiences.
Strong interpersonal and diplomatic skills.
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Demonstrated collaborative working style with a strong team focus and a commitment to contributing to
the International Development team and NMIT
Ability to develop and maintain effective business relationships, both internally and externally.
Ability to instil confidence and trust with management and external parties amid different cultural settings.
Positive outlook and high level of resilience
Sound communication skills – oral and written.
Demonstrated cultural sensitivity and competency.
Demonstrated commitment to Te Tiriti o Waitangi.
Positive outlook and a high level of resilience.
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