Nau mai,
Haere mai
Congratulations on your success in becoming an
elected member for the 2019–2022 Triennium.
I look forward to meeting you all in person.
I hope you find the Council to be a great place to work and if you have
any question the Council staff will be happy to assist.
The Executive Leadership Team is looking forward to constructively
working with you to make Wel ington an even better place to live and work.
Kevin Lavery
Tumuaki
Chief Executive
Kia mahi ngātahi mō Pōneke mō tōna āpōpō
Working together for Wellington’s future
Who is where
Please go to 113 The Terrace for more details
Finding your
way around
18
• There is one
kitchen/
breakout space on each
floor. Location varies on
17
each floor.
Reception
• Meeting rooms are
16
located around the core
of the building.
15
• Two
utility bays on each
floor – each has a printer
14
and stationery supplies.
• Female toilets are in the
13
east stairwel .
• Male toilets are in the
12
west stairwell.
• Room and
desk numbering
11
starts from the south of
the building and numbers
10
clockwise around the building.
9
Building facilities
8
• Mojo is located on Level 7.
• Mailroom is on Level 15 near
the lifts.
7
Lobby
The Terrace
• Reception is on Level 16.
6
• First aid room and
parent
room is on Level 16.
5
• Two
changing room facilities
with showers are on Level 5
of the carpark and on Level 7.
4
• Two
bike cages with room
for 60 bikes located on Level
3
4 of the carpark.
2
1
Lambton
Quay
J008923
Need more information?
Elected Member Support Advisor (EMSA):
We provide administration and advisory support to connect you to the
Council and the community. We can help you by:
• Working with you to understand your priorities, ward issues, needs,
and ways of working
• Researching, or sourcing, information on Council business and your
ward and portfolio areas
• Managing, and responding to, constituent or other queries, complaints,
event invitations, and requests for meetings
• Organising and facilitating relevant events or meetings on your behalf
• Engaging with Council officers, and fol owing up on your lodged EMQs
• Resolving any stationery or IT equipment issues.
Contact your assigned EMSA or email:
[email address]
Elected Member Support Advisor (EMSA):
The Customer Services team manages an inbox cal ed ‘Elected Members
Queries’ (also known as EMQs) in which you can lodge any operational queries
(for example, in relation to on the ground council-provided services such as
building consents, encroachments, infrastructure, and recreational facilities).
Copying in your EMSA, send your EMQs to:
Bus: Elected Members Queries
([email address])
IT Support
You can contact the IT Helpdesk on
Regular office hours are 7.00am – 7.00pm | Monday – Friday.
Limited after hours offshore support is available.
Alternatively you can log your IT queries via email:
[email address]
J008923
Contact list
Elected member support team
(or email [email address])
The Elected Member Support team is here to help you. We provide a range of services such as
research, liasion with Council officers, event co-ordination, diary support, and we can monitor and
fol ow up on any EMQs that you lodge. We tailor our service to fit your individual style and needs.
Crispian Franklin, Elected Member Support Manager
[email address]
Kimberley Wicks, Elected Member Support Advisor [email address]
Helena Patuwai, Elected Member Support Advisor [email address]
Democracy services team
(or email [email address])
Democracy Services is the group within the Council that provides a responsive
point of contact between elected members, the organisation and the community
in relation to Committee matters.
Jennifer Parker, Democracy Services Manager [email address]
Cyrus Frear, Senior Democracy Advisor
[email address]
Dominic Tay, Senior Democracy Advisor
[email address]
Sean Johnson, Democracy Advisor
[email address]
Erina Daymond, Business Support Officer
[email address]
Emergency procedures
There is information near all exits
about the emergency procedures.
Please familiarise yourself with this information in the event of an emergency.
Below are the assembly areas on The Terrace if the building is evacuated.
The Terrace
N
Exit
125
111
The Terrace
exit
The Terrace
Carpark
Exit
Level 7
Manual call point
Fire extinguisher
Fire hose reel
Assembly area
Lambton Quay
J008923
Emergency information
• Familiarise yourself with the floor exit stairwel s. These are the stairs in the core
of the building next to the toilets marked with an exit sign.
• Please familiarise yourself with the evacuation routes down to Level 7
(Terrace level) and outside to The Terrace.
• Check out the Health and Safety notice board in each kitchen for the location
of civil defence cabinets, first aid kits and other emergency information.
• Should there be an emergency, always fol ow the advice of your floor wardens.
• Exit via the most appropriate route depending on the emergency and the
advice of the floor wardens.
• If a floor warden gives an instruction to evacuate the building, you must do
so even if the alarms cannot be heard.
Exit from the fol owing routes:
• Levels 19 to 7 – leave via the nearest fire exit and assemble outside on the
footpath in front of 111 The Terrace or 125 The Terrace.
• Carpark levels – leave via the nearest fire exits to Level 7 and assemble on the
footpath in front of 111 or 125 The Terrace depending on which exit is used.
• If the smoke curtain drops in the foyer (Level 7) Mojo area:
• signage in the Terrace (western) stairwell and/or wardens will alert you to
evacuate down to Level 6 and exit through the carpark onto The Terrace
assembling in front of 111 The Terrace or 125 The Terrace.
• occupants exiting down the Lambton Quay (eastern) stairwell will evacuate the
building and exit through the retail floor and assemble outside Equinox House
218‑224 or Capital on the Quay 250 on Lambton Quay.
DO fol ow all fire exit and directional signs
DO NOT use lifts during an evacuation
DO NOT carry drinks or food during an evacuation
DO NOT return to the building until the Fire Service or floor wardens indicates it’s safe.
All floor wardens are trained in emergency evacuation procedures. Always fol ow their
instructions in a fire or emergency situation.
