This is an HTML version of an attachment to the Official Information request 'Induction pack for elected members'.

Nau mai, 
Haere mai
Congratulations on your success in becoming an 
elected member for the 2019–2022 Triennium.   
I look forward to meeting you all in person.
I hope you find the Council to be a great place to work and if you have  
any question the Council staff will be happy to assist.
The Executive Leadership Team is looking forward to constructively  
working with you to make Wel ington an even better place to live and work.
Kevin Lavery 
Chief Executive
Kia mahi ngātahi mō Pōneke mō tōna āpōpō 
Working together for Wellington’s future

Who is where
Please go to 113 The Terrace for more details
Finding your 
way around
•  There is one kitchen/
breakout space on each 
floor. Location varies on  
each floor.
•  Meeting rooms are 
located around the core 
of the building.
•  Two utility bays on each 
floor – each has a printer 
and stationery supplies.
•  Female toilets are in the 
east stairwel .
•  Male toilets are in the 
west stairwell.
•  Room and desk numbering 
starts from the south of 
the building and numbers 
clockwise around the building.
Building facilities
•  Mojo is located on Level 7.
•  Mailroom is on Level 15 near 
the lifts.
The Terrace
•  Reception is on Level 16.
•  First aid room and parent 
room is on Level 16.
•  Two changing room facilities 
with showers are on Level 5 
of the carpark and on Level 7.
•  Two bike cages with room 
for 60 bikes located on Level 
4 of the carpark.

Need more information? 
Elected Member Support Advisor (EMSA):
We provide administration and advisory support to connect you to the 
Council and the community. We can help you by:
•  Working with you to understand your priorities, ward issues, needs,  
and ways of working
•  Researching, or sourcing, information on Council business and your  
ward and portfolio areas
•  Managing, and responding to, constituent or other queries, complaints, 
event invitations, and requests for meetings 
•  Organising and facilitating relevant events or meetings on your behalf 
•  Engaging with Council officers, and fol owing up on your lodged EMQs
•  Resolving any stationery or IT equipment issues.
Contact your assigned EMSA or email: [email address]
Elected Member Support Advisor (EMSA): 
The Customer Services team manages an inbox cal ed ‘Elected Members 
Queries’ (also known as EMQs) in which you can lodge any operational queries 
(for example, in relation to on the ground council-provided services such as 
building consents, encroachments, infrastructure, and recreational facilities). 
Copying in your EMSA, send your EMQs to: Bus: Elected Members Queries 
([email address]) 
IT Support
You can contact the IT Helpdesk on 
Regular office hours are 7.00am – 7.00pm | Monday – Friday.   
Limited after hours offshore support is available. 
Alternatively you can log your IT queries via email:  
[email address]  

Contact list
Elected member support team  
(or email [email address])
The Elected Member Support team is here to help you. We provide a range of services such as 
research, liasion with Council officers, event co-ordination, diary support, and we can monitor and 
fol ow up on any EMQs that you lodge. We tailor our service to fit your individual style and needs. 
Crispian Franklin, Elected Member Support Manager 
[email address] 
Kimberley Wicks, Elected Member Support Advisor 
[email address] 
Helena Patuwai, Elected Member Support Advisor 
[email address]
Democracy services team  
(or email [email address])  
Democracy Services is the group within the Council that provides a responsive  
point of contact between elected members, the organisation and the community  
in relation to Committee matters. 
Jennifer Parker, Democracy Services Manager 
[email address]
Cyrus Frear, Senior Democracy Advisor
[email address]
Dominic Tay, Senior Democracy Advisor
[email address]
Sean Johnson, Democracy Advisor 
[email address]
Erina Daymond, Business Support Officer
[email address]

Emergency procedures
There is information near all exits  
about the emergency procedures. 
Please familiarise yourself with this information in the event of an emergency. 
Below are the assembly areas on The Terrace if the building is evacuated.
The Terrace
The Terrace
The Terrace
Level 7
Manual call point
Fire extinguisher
Fire hose reel
Assembly area
Lambton Quay

Emergency information
•  Familiarise yourself with the floor exit stairwel s. These are the stairs in the core 
of the building next to the toilets marked with an exit sign.
•  Please familiarise yourself with the evacuation routes down to Level 7 
(Terrace level) and outside to The Terrace.
•  Check out the Health and Safety notice board in each kitchen for the location 
of civil defence cabinets, first aid kits and other emergency information.
•  Should there be an emergency, always fol ow the advice of your floor wardens.
•  Exit via the most appropriate route depending on the emergency and the 
advice of the floor wardens.
•  If a floor warden gives an instruction to evacuate the building, you must do 
so even if the alarms cannot be heard.
Exit from the fol owing routes:
•  Levels 19 to 7 – leave via the nearest fire exit and assemble outside on the 
footpath in front of 111 The Terrace or 125 The Terrace.
•  Carpark levels – leave via the nearest fire exits to Level 7 and assemble on the  
footpath in front of 111 or 125 The Terrace depending on which exit is used.
•  If the smoke curtain drops in the foyer (Level 7) Mojo area: 
•  signage in the Terrace (western) stairwell and/or wardens will alert you to 
evacuate down to Level 6 and exit through the carpark onto The Terrace 
assembling in front of 111 The Terrace or 125 The Terrace.
•  occupants exiting down the Lambton Quay (eastern) stairwell will evacuate the 
building and exit through the retail floor and assemble outside Equinox House 
218‑224 or Capital on the Quay 250 on Lambton Quay.
DO fol ow all fire exit and directional signs 
DO NOT use lifts during an evacuation 
DO NOT carry drinks or food during an evacuation 
DO NOT return to the building until the Fire Service or floor wardens indicates it’s safe.
All floor wardens are trained in emergency evacuation procedures. Always fol ow their 
instructions in a fire or emergency situation.